Patient Engagement Software

Filter Products by

athenahealth EHR

66 Reviews

Founded in 1997, athenahealth, Inc. is one of the largest public listed EHR company in the US. The Massachusetts based company provides web-based Electronic Medical Records, Practice Management and Medical Billing Software&nb.. Read more

eClinicalWorks EMR

49 Reviews

eClinicalWorks is an award-winning vendor offering integrated EHR, Practice Management, Population Health, and Revenue Cycle Management solutions and services to more than 130,000 physicians across US and 850,000+ medical professionals worldwide. The.. Read more

EpicCare EMR software

44 Reviews

Epic Systems Corporation, or Epic, has been in the market since 1979 and employes around 10,000 personnel. Headquartered in Verona, Wisconsin, Epic has raked in numerous accolades and awards over the years including winning Best in KLAS top overall s.. Read more

Cerner PowerChart Software

43 Reviews

Cerner is the leading US supplier of health care information technology offering a unified suite of digital solutions that streamline clinical and administrative workflows enabling providers to care for their patients while managing business aspects... Read more

AdvancedMD EHR

41 Reviews

AdvancedMD is an integrated medical software suite for independent practices. Founded in 1999 and based in South Jordan, Utah, the vendor serves an expansive national footprint of more than 22,500 practitioners across 8,000 practices and 600 medical .. Read more

Allscripts EHR

40 Reviews

Allscripts has been in business for the past 30 years with presence across four countries; US, UK, Canada, and Australia. Over time, the company has transitioned from a core electronic prescribing entity to forward-looking Electronic Health Records (.. Read more

PrognoCIS EMR

35 Reviews

PrognoCIS, set up in early 2000s, is a healthcare company that is suitable for all sizes of practices and hospitals. It offers integrated modules for EHR, practice management, and patient portal application. It also provides specialty revenue cycle m.. Read more

Practice Fusion EHR

33 Reviews

Practice Fusion, an Allscripts company, founded in 2005 is the #1 cloud-based ambulatory EHR platform in the United States. It has partnered with some of the leading medical billing software companies such as AdvancedMD and Kareo to provide a seamles.. Read more

Amazing Charts EHR

31 Reviews

Amazing Charts, a leading developer of Electronic Health Record, Practice Management and Medical Billing Systems for outpatient practices, was founded in 2001 by a practicing family physician. Over the past 15 years, Amazing Charts has consistent.. Read more

Chartlogic EHR

30 Reviews

Chartlogic, a subsidiary of Medsphere Systems Corporation, has been in the market since 1994. It is headquartered in Salt Lake City, Utah. The vendor provides an ambulatory electronic health record system either integrated with practice management so.. Read more

EHR Reviews, Features, Pricing & Compare

Buyers Guide

Patient Engagement Software—How to Pick the Right Package for You

You practice medicine in an advantageous age: Technology impacts all areas of your work, so you’re probably automating procedures more and more. 

Here’s the important question for today: Have you upgraded to a proper patient engagement software package yet? Below we’ll discuss the why, what and how to get you on par. 

Why Invest in Patient Engagement Software?

Here’s your short answer: Patient engagement software minimizes what you spend on administration in terms of: 

- Time, such as how long you spend writing notes

- Energy, for example the number of times your staff members walk between filing cabinets daily

- Resources, because you’ll use less paper

However, the impact goes much further.

Here’s a challenge you may not be aware of: The patients you work with don’t only see the benefits of the technologically advanced age is privileges; They view it as their rights. And if you don’t provide what they need, they’ll move on to a health practitioner who does. 

That’s today’s truth: The health care industry isn’t only about caring for patients, but also about managing their perspectives about you. Business, marketing and patient (customer) care are as important as the health insights you provide.

And what today’s patients (customers) want is engagement. They’re so used to interacting with service providers, friends and companies online, they expect the same from their doctors. While your patient engagement software will make your life easier, it will also attract more patients; That makes this an important long term investment and one you should consider when vetting EHR providers. 

How Does it Differ from General Patient Portal Software?

A similar (but not the same) software feature is called a patient portal. However, this option only provides some engagement between physician and patients. 

With engagement software you can do so much more, such as:

- Managing patient relationship

- Automating billing features

- Run marketing via the system

- Manage your practice

- Offer educational services and information to patients who log in

It’s a comprehensive and helpful add on to your EHR. Here’s how you pick the right one for your practice.  

Types to Consider

First off you can allocate them to categories and pick the one that suits your setup. 

- Cloud or on site: For cloud based systems you don’t need to invest capital in servers and your information should be accessible from anywhere. Just make sure the data belongs to you, if you ever terminate your contract. Alternatively your data can be kept on servers, but make sure you have backups stored in a safe place.

- Will you go mobile?: This is becoming a pre-requisite, so make sure you AND your patients can access the software via your SmartPhones. You’ll get more engagement as people often prefer this to working on their computers. It will also help them make bookings when there’s an emergency or pay a bill while they’re traveling. 

- Size matters: Align the scope of the software with your practice size. Some are designed to benefit small practices (less than five professionals), while others work more effectively for large setups such as clinics (25 pros or more). You don’t want to waste money because you’re investing in something with irrelevant features. 

And what features do you need? Here are some of the most important ones. 

The Features You Need

Read through the features most physicians value. You’ll quickly see that these don’t simply make your days run smooth; It can improve the quality of the care you provide. 

Messaging Services

Today’s consumer values effective communication in order to stay informed. A messaging service helps you save time on telephone calls while allowing a free flow of information between you and the people in your care. 

Effortless Scheduling

Part of staying informed is managing an appointment schedule. When you use this modern method it saves everyone time as your patients don’t have to call your practice; They simply book via the software. Sending reminder messages also means less time is wasted on no show patients, or latecomers. 

Billing Made Easy

This benefits all parties: If you provide easy payment options you’ll see more accounts settled, increasing your bottom line. Your patients can handle their payments as soon as the software informs them via digital account sending, so they won’t forget to do it later. When you shorten revenue cycles it leads to saving money.  

All Your Patients’ Documents in One Place

This helps you from the very first day of engaging with a patient. He or she can complete registration forms online so it instantly becomes part of your systems. In future all lab results, reports and bills are kept in one place for either party to access. Patients appreciate being able to view information or to share it with another health care provider where necessary. 

Educate for Better Results

Here’s how you provide better care: Help your patients understand their situations and take care of themselves more effectively. With this software educational documents can be sent or accessed easily.

Market Yourself

As long as you have permission to, you can send information regarding your practice to your patients. Sharing news about practice developments can assure patients you’re staying at the cutting edge of your niche. 

Waste Less Time on Prescription Management

You probably have many patients asking for prescriptions; And then you have to remember to write them when you have a spare moment. Why not do them online, submit them with pharmacies where necessary and keep your patients smiling thanks to a streamlined process?

Important Considerations

Before you sign the contract, ask your service provider these questions to ensure you get a valuable product:

- Is it HIPAA compliant?

- Will it integrate with your current EHR? 

- What kind of support does the company offer? 

- How user friendly is it? (A demo which your staff can view and comment on would be a bonus) 

Conclusion

Isn’t this what proper health care should look like: Consideration for physicians as well as their patients. Pick software that suits your practice and enjoy the benefits from now on.