Allscripts has been in business for the past 30 years with presence across four countries; US, UK, Canada, and Australia. Over time, the company has transitioned from a core electronic prescribing entity to forward-looking Electronic Health Records (EHR), Financial Management, Precision Medicine and Population Health Management (Allscripts CareInMotion) solutions provider.
The vendor offers two distinctive EHR platforms depending on practice size and complexity of practice workflows. Allscripts Professional EHR is an open-platform solution that caters to small to mid-size ambulatory and physician practices. Allscripts TouchWorks EHR caters to small to medium practices and large specialty clinics. Both platforms come with customizable templates for numerous medical specialties, intuitive daily planner, patient portal, voice recognition, E/M coding, charting and mobile apps.
The EHR software is ONC-ATCB certified and compatible with Allscripts Revenue Cycle Management (RCM) solution and services. The open-source nature of the platform makes it simple for practices as well as large hospitals to integrate with other leading practice management system.
Allscripts has a team of over 7000+ employees satisfying and connecting 333,188 physicians, 2,340 hospitals. Allscripts patient engagement portal, Allscripts FollowMyHealth, serves over 16 million users.
Allscripts price: Available on request. Request a quote by clicking the price button on this page.
Free trial: No
CEHRT: 2014 and 2015
USP: It is an open platform hence it supports all devices. Allscripts PM also comes with an inbuilt employee health management program. With this solution, you can keep track of your staff’s overall health and encourage a healthy lifestyle from all employees. Users can track their progress and view their health plans online using the software.
What users don’t like about Allscripts: Users have reported that a significant learning curve is required to set up and run the system. In-house IT support is recommended for a successful implementation.
What Users like about Allscripts: The after-sale services at Allscripts are top-notch.
Support Services: Support is available via phone and ticketing services. Customers can reach out to Allscripts support services during office hours or open a ticket in the system. Resolution times vary depending on the urgency level of the problem.
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