5 Ways Physicians Can Celebrate Mental Health Awareness Month in 2021

Celebrate mental health awareness month 2021

5 Ways Physicians Can Celebrate Mental Health Awareness Month in 2021

Physicians have one of the most stressful jobs in the world. Being responsible for life and death situations daily is no easy task. According to a recent study by JAMA, more than 300 physicians lose their lives to suicide due to stress and mental health problems. Similarly, another study found the number closer to 400 yearly. In either case, that number is way too high. So the question stands, how can we help reduce stress and minimize physician mental health problems.

In this article, we’ll walk you through understanding physician mental health problems and how you can minimize the damage with the right strategies.

May is celebrated as “Mental Health Month’ throughout the world. While most campaigns focus on the mental health problems of consumers, let’s not forget physician mental health either. According to a recent study, most institutes overlook the mental health problems of American physicians and doctors. This puts them under a lot of strain that eventually leads to a bigger mental health problem(s).

Dr. Emma Thurston talked about physician mental health problems in which she said:

"Learn to say no and prioritize your own health – I think as a profession, we often neglect looking after ourselves. It isn’t selfish to practice self-care. In fact, it makes you more able to care for your own family, friends, and patients."
Dr. Emma Thurston

Understanding mental health problems

According to a recent survey by MD Linx, US physicians have a challenging time coping with chronic illnesses, including mental health. Even more alarming, many physicians blamed work-related stress for their crumbling mental health. This survey also shows that almost 15.6% of physicians deal with clinical depression and similar mental health problems, which was almost twice the national average of 8.1%.

According to a physician suffering from clinical depression:

“I think physicians are held to standards which are not human, so we battle to be superhuman, to avoid litigation, keep employment, and pay off loans.”

Keeping this in mind, many of us might think that increasing awareness of mental health problems might solve the problem or at least minimize it. But despite spreading awareness, researchers have found that many doctors do not receive the mental health treatment or medications they need.

Researchers from General Hospital Psychiatry found that physicians with clinical depression don’t take antidepressants as regularly as they should. Researchers examined the toxicology results from postmortem death reports of doctors who died by suicide and found that they were more likely to take benzodiazepines and barbiturates but did not take antidepressants or antipsychotics.

“Inadequate treatment and increased problems related to job stress may be potentially modifiable risk factors to reduce suicidal death among physicians.”
Katherine J. Gold

The next generation of doctors

Suicide and depression are not unique to the ranks of practicing doctors. There seems to be a connection between mental health problems and the physician training process.

The JAMA study investigated resident physician studies published between 1963 and 2015 in order to better understand the problem. After analyzing data from 17,560 residents, investigators found that 28.8% of those surveyed were depressed or displayed depressive symptoms. Researchers also found that estimates of depression varied with assessment from 20.9% to 43.2%, depending on the method used.

What can you do?

While the situation seems grim for physicians, that doesn’t mean there’s no hope. For as long as humans remain, the hope of a better tomorrow will remain as well. Here, we’ll talk about five ways you can make life easier for yourself and your fellow physicians. 

Create a space for relaxation

One of the best ways to create space for relaxation is by celebrating small wins. For example, one of your nurses has her birthday coming up. Celebrate that within your practice. Watch the game together after hours. You can also create a game room where physicians and medical staff can go and not worry about their tasks for a small portion of their day. 

Define the type of stress you and your follow physicians are facing

As a physician, it’s your responsibility to help your medical staff identify stress in the workplace, which types are good, which ones aren’t, and what they can do to reduce it. Some forms of stress can work in our favor, making us more motivated and motivated to achieve more. Healthy stress can help people combat boredom and motivate them to innovate.

However, high levels of unhealthy stress can lead to burnout, depression, anxiety, disengagement, and other mental health problems. Employees should be aware of the types of stress they experience and learn what they can do to limit unhealthy stress, and believe in the benefits of healthy stress.

Common types of stress are:

  • Acute stress: This is a reaction to recent or anticipated challenges or unexpected events.
  • Episodic acute stress: It refers to frequent episodes of acute stress.
  • Chronic stress: Continuous or long-term emotional pressure causes chronic stress.


Give yourself a chance to sleep before your body starts getting damaged. Our body needs 7-8 hours of sleep every day. While we can push ourselves for a few days on low sleep. However, the long-term effects of the lack of sleep are catastrophic.

So give yourself, your fellow physicians, and medical staff the opportunity to get a full night’s sleep.

Work smart with technology, not hard

We live in an age where technology is ubiquitous. The Forrester study found that physicians often spend more than 40% of their day in front of screens. Instead of focusing on doing everything yourself, invest in solutions that simplify and streamline your administrative and billing tasks. Companies like AdvancedMD, athenahealth, eClinicalWorks, all provide solutions that minimize screen time and give you extra time to spend on your mental health.

Build a support group

Build a community in your practice that focuses on mental health problems. Go above and beyond and see which staff members are having trouble with mental health problems. Once you’ve identified who’s struggling, help them by providing the right support and aid in helping them overcome that problem.

Final Words

While most physicians act as superheroes, it’s important to understand that they are, in fact, human and thus have human limitations. In fact, recent studies show that physicians are at a high risk of mental health problems. In fact, compared to the average person, a physician is twice as likely to be diagnosed with clinical depression and other mental health problems.

However, with a little push in the right direction, we can develop ways to minimize the damage mental health problems do to physicians and help them manage stress.

Did you enjoy reading this article? Let us know how you plan on managing mental health problems in your practice.

AdvancedMD EMR vs. Kareo Clinical EMR (Updated 2021)

AdvancedMD EMR vs. Kareo Clinical EMR 

Over the years, we’ve seen countless practices struggle with finding the right EMR. After all, not every physician is a healthcare IT expert, nor should they be. That’s why we’ve prepared a detailed guide on two top-tier EMR software in the industry – AdvancedMD EMR & Kareo Clinical EMR. 

A typical EHR search involves hours of research into different vendors, their pricing information, features, support, and more. We also know that most physicians work an average of 50+ hours every week. With such a hectic routine, allocating hours towards finding the right EMR is challenging. 

In this article, we’re going to be comparing two of the most popular EMR industry choices; AdvancedMD EMR and Kareo Clinical EMR. Here we’ll be discussing some of the benefits, features, and pricing of both of these medical software. 

What is AdvancedMD EHR?

AdvancedMD EMR is a cloud-based healthcare IT software that offers all the tools and services you need to run your full-time practice. Like Kareo Clinical, AdvancedMD’s complete medical solutions suite includes an EHR, Practice Management, RCM, managed billing, and telemedicine.  

However, AdvancedMD also offers patient-centric services like patient kiosks and reputation management.  

Based on top AdvancedMD EHR reviews, we’ve come up with a list of pros and cons: 


  • Extensive suite of services 
  • Simplified workflows 
  • Interactive, engaging, and minimalistic.   


  • Small-scale practices may find it to be an expensive choice.  

What is Kareo EHR?

Kareo EMR is a cloud-based service provider that focuses on providing a fully integrated suite of services that are designed to streamline physician needs. Founded in 2004, Kareo is a California-based company that provides SaaS to private medical care providers. Kareo EHR believes in providing physicians the freedom from administrative tasks to deliver quality healthcare to their patients.  

In order to accomplish this mission, Kareo EHR offers a wide range of services that include:  

  • Kareo Clinical (Electronic Medical Records (EMR))  
  • Kareo Billing (Practice Management (PM))  
  • Kareo Engage (Patient Experience)  
  • Kareo for Billing Companies  
  • Managed Billing  

The cloud-based EHR software, Kareo EHR, focuses on providing integrated services that reduce redundancies and chances of errors. Based on top Kareo EHR reviews, we’ve come up with a list of pros and cons: 


  • 150+ customizable templates.  
  • Digital marketing services as an add-on feature.  
  • Offers “everything you need, nothing you don’t.”  


  • Support lacks when it comes to specialty-specific templates.  
Comparison advancemd vs kareo table

What’s the Right Choice for Your Practice?

So whenever you’re thinking of implementing any technology in your practice, always remember that one size doesn’t fit all. Every practice has its own unique needs and, therefore, requires a specific type of service provider.   

In the case of choosing between the two top-tier EMR service providers – AdvancedMD EMR and Kareo Clinical EMR. You’ll have to ask yourself, which one fits the needs of my practice? And more importantly, Which one doesn’t? Whichever EMR software provides the most value is the one to choose from. 

4 Must-Have Marketing Automation Software for You in 2021

top marketing automation platforms in 2021

Marketing Automation Software in 2021

By the end of 2024, it is expected that the marketing automation industry will reach $6.4 billion. The Salesforce State of Marketing Report reports that 67% of marketing leaders have already implemented one or more marketing automation platforms, and a further 21% plan to do so by next year.

With growing numbers of marketing automation platforms causing an uproar in the market each year, finding the right one becomes increasingly difficult.

We’ve reviewed more than 150+ email marketing & automation tools and have come up with a list of 4 top marketing software. We’ve also taken the liberty of highlighting where these tools can be beneficial, so you know exactly which tools to go for. 

To simplify the broad spectrum of marketing, we’ve created five sub-fields, and we’ll talk about how each of our four top marketing software performs in these fields.

  1. CRM: the platforms vary in their CRM functionality, some integrate existing tools, and some don’t.
  2. Content: making content in various forms, such as weekly blog posts, landing pages, whitepapers, and more
  3. E-commerce: integration with your e-commerce platform.
  4. Email: Includes various tests: A/B testing, segmentation, and drip campaigns.
  5. Social media: monitoring all social media platforms and their integration, and CRM interaction

Hubspot CRM

hubspot CRM Top Marketing Automation Platform

First and foremost, a CRM system should provide value to its users: sales representatives, project managers, and other stakeholders. Hubspot CRM is very intuitive and simple to use, which makes a big difference for small non-IT businesses.

Download our guide on Selecting a Marketing Company for Your Practice.

If you ask me, Hubspot CRM is one of the most extensive tools I’ve used. Although it can be a bit pricey, it’s definitely worth the investment. Here are some of the top features of Hubspot CRM:

  • Contact Management: While all CRMs allow you to record and store contacts and prospects, Hubspot CRM is one of the few that streamlines your entire data entry process to make your job easier.
  • Deal Stages: A CRM should help you progressively move deals through the sales process. In HubSpot CRM, you simply drag and drop a deal forward.
  • Daily Dashboard: A rep needs to be able to see certain data each day, such as how they compare to their quota so far, how many deals are in their pipelines and at what stage, and what they need to accomplish their goals.
  • Task Management: Workflow management features in Hubspot CRM simplify your sales reps’ day-to-day tasks and allow them to follow up better. 

Hubspot CRM Pricing: For HubSpot’s professional and enterprise plans, where marketing automation is included, onboarding fees are $3,500 – $6,500 range. The typical monthly cost is about $800 – $2,500.


More than 100,000+ small businesses use ActiveCampaign to run their marketing campaigns all over the world. In addition to being a campaign management software, it’s also a marketing automation system that boasts about its intuitive construction.

Rather than presenting itself as just another tool, ActiveCampaign claims its services “like getting an extra employee without needing an extra desk’. Here’s a quick digest of the features:

  • Site Tracking: You can track your users and site visitors for better contact offerings and personalized marketing opportunities.
  • Event Tracking: ActiveCampaign also offers you the ability to monitor your apps, memberships, website/web app, and portal user interactions.
  • Automation Goals: Automation is an essential part of today’s marketing workflows. This platform also enables you to observe user behavior through your sales and marketing funnel and dropoff patterns.
  • User-Centric: ActiveCampaign is an affordable, user-friendly, and straightforward marketing automation solution. It makes perfect sense why it’s amongst the top marketing automation software in 2021.

ActiveCampaign Pricing: Its pricing is based on the number of contacts. ActiveCampaign starting pricing includes:

  • Lite: $90/month
  • Plus: $49/month
  • Professional: $129/month
  • Enterprise: $229/month

These prices are based on 500 contacts. If your business has more than 500 contacts, you can visit their website for their personalized pricing plans.


Sendinblue Marketing Automation Software

When SendinBlue first launched its transactional email product in 2015-2016, it was relatively unknown. However, by 2017 they started making noise in the market with their innovative features and streamlined workflows.

Sure, ActiveCampaign may take the lead over SendinBlue when it comes to its design. However, that doesn’t mean SendinBlue is any less powerful than other marketing tools.  The automation builder from SendinBlue keeps things simple and straightforward and makes your experience truly seamless. 

  • Email Automation: SendinBlue offers more automation features than many of its competitors. With workflow-based automation features, specific campaign actions can be performed in response to specific user behavior. 
  • SMS Marketing Tool: SendinBlue’s SMS marketing tool is another relatively new feature. Most marketing automation tools don’t currently have an SMS marketing tool to help them maximize reach. 
  • Email Marketing Campaigns/Broadcast: The SendinBlue email marketing broadcast gives you the option to send an email blast to your contacts in your list. Their builder makes it easy to create emails with a straightforward visual interface.

SendinBlue Pricing: SendinBlue’s pricing includes four tiers. These are:

  • Free: $0
  • Lite: $25/month
  • Premium: $65/month
  • Enterprise: Custom quote

Pardot by Salesforce

Salesforce Marketing Automation Software

Market automation software are usually considered B2C tools. However, Pardot by Salesforce takes a different approach in their marketing approach. Their solution is specifically focused on B2B companies. You can easily differentiate between the two by determining whether your primary goal is to guide users towards a goal (nurture) or to provide continuous interactions with them. 

You can use either effectively for your business, so don’t be too concerned with the B2B/B2C labels!

Here are four feature buckets Pardot offers:

  • Lead Generation and Management: Among many of the options available are lead qualification (scoring, grading, nurturing, cutting, and dicing) and creating dynamic content. FYI Pardot calls user journeys ‘Engagement Paths’, so don’t get confused with that.
  • Email Automation: Besides 10,000 email addresses included in the Pardot base package, companies can purchase blocks above this to fit their needs. Authorized users can create list emails with pre-designed templates.
  • Alignment with Development: Your development staff will also want to be able to engage with the public at large but understand the power of tailoring their approach so that they can take advantage of every tool available to them.
  • Quality Reporting: Pardot has built-in reporting tools that help you better assess communications effectiveness and calculate return on investment (ROI) in just a few clicks.

Pardot by Salesforce Pricing: Pardot’s pricing includes four tiers. These are:

  • Growth: $1,250/month/up to 10,000 contacts
  • Plus: $2,500/month/up to 10,000 contacts
  • Advanced: $4,000/month/up to 10,000 contacts
  • Premium: $15,000/month/up to 75,000 contacts

Marketing Automation is the New Black in 2021

Because I am so enthusiastic about marketing automation platforms, it can be easy for me to forget how many people remain uncertain about their capacities and whether or not it’s right for their business. We usually receive the following type of questions:

  • Are you familiar with marketing automation?
  • How can it help my business?
  • Which tools are the right choice for my business?

Our top marketing automation platforms list will help companies like yours that are new to marketing automation get started. Find out which tools are the most important ones — and why they are important to you — by going through our guide.

Top Five EMR Software for Urgent Care Practices in 2021

Top Five Urgent Care EMR Software

Top EMR Software 2021

Urgent care practices have a fast-paced emergency facility with a high patient volume. Switching to a functional urgent care EMR software solution can help providers save time, reduce expenses, and improve patient outcomes.

The industry of EMR is continuously evolving. While it promises fast delivery, easily accessible medical care, maximum functionality, and efficiency – urgent care practitioners customarily prioritize quality service delivery. Top EMR software catering to high-intensity practice must have the following characteristics:

  • Accelerated patient check-ins. 
  • Reduced waiting time.
  • Quick charting without inaccuracy. 
  • Robust coding and billing functions. 
  • Increased revenue.  

There are hundreds of EMR software vendors in the market. Choosing the right partner will bring out a significant effect on your practice and success. Therefore, selecting and implementing the right choice deserves careful thought process and planning.  

To simplify the process, we have identified and picked out the top EMR software systems for urgent care on the market.

In this article, we will walk you through with:

  • Top EMR software picks for an urgent care practice. 
  • Must-have features that underlie successful EMRs. 

Top Five EMR for Urgent Care

Top EMR software that we have selected for you will help with managing every aspect of patient care in the healthcare industry, from general logistics to working with patient records, prescriptions, and billing. 


AdvancedMD EMR software is our best pick for top EMR software solution with a perfect combination of comprehensive clinical platform and effective medical practice management system. It has a flexible user interface and powerful features that you can customize according to your daily workflow routine. It is built to scale with medical practices as they grow, making it a flexible solution that can serve the needs of a wide range of specialties. The company also has excellent customer service.

It also offers an ongoing training service with a support partner in the early days after their go-live date. AdvancedMD is specifically built for handling revenue cycle management for practices of all sizes, but it mostly excels at managing billing for practices with 100 or more providers.

Add-on Features: 

These are included in the base pricing of other EMR/PMS platforms. Adding the following add-ons will cost extra:

  • Appointment reminders
  • Insurance eligibility
  • Credit card processing
  • E-prescribing of controlled substances
  • Electronic faxing
  • Laboratory interfaces

Free Trial: Yes


Practice management software (without the EMR system): $429 per provider per month. Fully integrated AdvancedMD EMR and practice management solution, pricing starts at $729 per provider per month. The company offers a stand-alone EMR system. Its pricing model also depends on a variety of factors: 

Monthly Collections 

This is for RCM deals only and the ultimate price depends on the percentage of your monthly collections. AdvancedMD needs to know how much your practice generates per month.

Patient Encounters

Number of total patients seen by physicians. This factor is normally for new practices. 


The billing process & rules vary significantly from specialty to specialty; AdvancedMD incorporates the complexity of your specialty into its final percentage.

Number of Providers

Total number of providers highly affects the quote, ‘per provider/per month’ is the most common pricing model EHR systems utilize.

Devices Supported: 
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Cloud Hosted
Key Pointers: 
  • AdvancedMD has a first pass claims rate of 97%. Only 3% of claims submitted are rejected by payers.
  • AdvancedMD is competitively priced, ranging from 3% to 8% of monthly practice collections for the average client. 

Read our article on how to improve revenue collection rates with AdvancedMD


Athenahealth EHR software is a powerful, robust EHR system made for physicians, hospitals, and medical communities. Incorporating proprietary web-native practice management along with seamless and efficient care coordination. An updated payer knowledge base, integrated with back-office service operations, and live patient communication services.

athenahealth offers five solutions: 

  • athenaClinicals – Clinical charting platform. 
  • athenaCollector – Practice management requirements.
  • athenaCommunicator – A communication platform for the doctors. 
  • athenaCoordinator – Sharing order transmission and information. 
  • athenaClarity – Data analytics module for financial and operations management population health & care management functions. 

Free Trial: No


athenahealth’s EHR software license starts at $140 per provider per month. So, a practice of 5 physicians would pay $700 per month, minimum ($8400 annually). Paying to migrate up to 1000 patient records and hold two sessions of staff training would add $1000 to starting costs, for a total of at least $9400 in the first year.

  • Electronic Health Records
  • Medical Billing
  • Patient Engagement
  • Order Transmission
  • HIPAA Compliant
  • Secure Text Messaging
  • Epocrates
  • Revenue Cycle Management
  • Care Coordination
  • Population Health
Devices Supported: 
  • Windows
  • Mac
  • Web-based

Cloud Hosted

Key Pointers:
  • Resolution of 94% claims on the first submission.
  • Same-day closing of 74% of patient cases.
  • Ten hours of work per provider, per week.
  • 69% more Medicare annual industry visits.
  • Connection with 160,000+ other providers through a single national network.

Have you read our blog on Athenahealth EMR VS AdvancedMD EMR?


CureMD EMR software is the leading provider of innovative health information systems. Providing intuitive, customizable, and interoperability services that have transformed the administrative and clinical operations of healthcare organizations of all sizes. CureMD is one of the top EMR software for urgent care practices. It increases productivity, smooth collaboration with stakeholders, while also increasing patient care and experience. It can integrate a wide range of systems, platforms, and services demanded in the healthcare industry. 

Free Trial: Yes

Pricing: CureMD pricing starts at $195.00 per feature, per month.

  • Workflow Editor
  • Template Library
  • Note Taking
  • Vitals & History
  • Problems
  • Physical Exam
  • Body Charts
  • HIPAA Compliant
  • e-Consents
  • Integrated Knowledge Base
  • Orders & Results
  • Follow-Up Tracking
  • Patient Portal
  • Document Imaging
  • Electronic Prescribing
  • e-Superbill
Devices Supported:
  • Windows
  • iPhone/iPad
  • Mac
  • Web-based
  • Cloud Hosted
  • On-Premise
  • Open API
Key Pointers:
  • Can easily migrate data from your existing system.
  • Its cloud-based deployment does not require costly installations and can be accessed with any internet browser.

Practice Fusion

Practice Fusion EMR software is a web-based ambulatory medical practice software that is hosted on secured servers and is offered for free. With a best-in-class satisfaction rate, Practice Fusion is committed to delivering intuitive and easy-to-use health IT solutions. The platform ensures the quality of healthcare access by centralizing the connection of doctors and patients. 

It does not require maintaining additional hardware or installation since it is a cloud-based solution. It offers the freedom of free live training sessions which are highly informative.

Free Trial: Yes

Pricing: Practice Fusion pricing starts at $149.00 per month per provider

  • Appointment Management
  • Flexible Billing
  • Charting
  • Patient Portal
  • Documents uploads
  • Submit Accurate Claims
  • Appointment Scheduling
  • HIPAA compliant
  • Interactive Custom Report
  • Instant Patients Referrals
  • Workflow management
  • Data Migration
  • Role-Based Security

Deployment: Cloud Hosted

Devices Supported:
  • Windows
  • Android
  • iPhone/iPad
  • Web-based


eClinicalWorks EMR software is an award-winning solution system designed to streamline the workflows for healthcare providers. 

The EMR system has a full set of features stipulated in delivering customizable and highly innovative solutions for all kinds of settings, including the following and 50 more specialties: 

  • Health Centers
  • Ambulatory Surgical Centers
  • Primary Care Office
  • Mobile Clinics
  • Hospitals

This platform is known for prioritizing user satisfaction and optimizing an easy-to-use interface. 

Free Trial: No


EHR Only: $449 per month per provider

EHR with Practice Management: $599 per month per provider

  • It is integrated with population health and patient engagement.
  • Health and wellness tracking data.
  • Integrated telehealth visits.
  • Intuitive user interface.
  • Patient charting.
  • Patient portal.

Deployment: Cloud Hosted

Devices Supported: 
  • Windows
  • Mac
  • Web-based
Key Pointers: 
  • The system has all the vital features that are essential to qualify as a recipient for the Meaningful Use reimbursement for all the stages.

Check out our all-in-one guide to cloud-based EMR software in 2021.


EMR software system is set for rapid development and improvement of healthcare information systems. Its promising benefits have enabled practitioners to overcome many obstacles in today’s new world.

If you still require more information and help regarding any of the top EMR software mentioned in this article, reach out to our consultant for a FREE consultation! Find the right EMR with SoftwareFinder.

7 Must-Have Features for Your EMR Software

Features of EHR software

Features of EMR Software

As the healthcare industry is evolving, finding the right EHR is becoming more grueling. What worked ten years ago needs a second look as the industry moves forward. The market is becoming a competitive ground in offering so many features of EHR software. The inability to meet practice needs is one of the most common reasons many practitioners look for a new solution. 

Having a list of what is important when choosing software should also align with the features that it must have.

And to make your goal easier, here are the top features of EHR software to look for when choosing an EHR!

More Than a Provider

Choose a business partner that will provide more than just software. Your vendor must understand the importance of EHR features for your clinical needs, shares your values, and will contribute to your success. The partnership should not end at implementation; it should start a relationship that grows with time with mutual benefit. 

A proactive vendor that will provide:

  • Insights for growth and development. 
  • Flexible with your work.
  • Understands your revenue cycle management.
  • Guidance in financial interests.
  • On-demand healthcare business support.
  • Additional ancillary services. 

Have a look at the top EMR platforms for Revenue Cycle Management in 2021.

Easy Navigation

Top features of EHR software must be simple and easy-to-use. Factors as such are critical for easy navigation. It will help you save time with increased employee satisfaction and engagement. 

Your EHR platform should have seamless integration with PM for smooth patient check-in, walk-in visits, and scheduled appointments. 

Look for the following must-haves for easy navigation:

  • Follow-up reminders.
  • Appointment notification.
  • Reminders for test results.
  • Calendar organization.
  • Single-click selection. 
  • Charting.
  • Automatic check-in process.
  • Automatic billing.
  • Electronic scanning.

Powerful Business Intelligence

Making smart business decisions has become increasingly competitive in this new era. 

In today’s healthcare industry, we are inundated with data, from the demographic information we collect from patients to registration. Data collection is required at every step of the way, from complaints to the types of protocols that are followed, time spent per encounter, etc.

Your EHR should give you the ability to configure data in a way that makes sense for your business, get numbers fast, identify trends, and drill down to get specific, actionable data that is relevant to your clinic.

There are endless advantages to having a robust BI in your EHR:

  • Increase profitability.
  • Access more data.
  • Improve operational efficiency.
  • Provide better patient care.

Are you up to date on the latest news in the world of EHR software?

Applying BI technology to your EHR’s repository content will authorize providers to extract quality and meaningful information. This facilitates real-time decision support, evidence-based practice, and improved patient outcomes. The extracted data from the repository can help focus on the scarce resources and accelerate necessary changes in your practice or the healthcare industry in general.

Integrated Interface

Having an EHR that can communicate information in and out is crucial. It acts as a central unit for patient data. Opt for a system solution that can interface with labs, radiology centers, and pharmacies for ePrescription.
Most interfaces are facilitated through the Health Level Seven (HL7) standard language today. But this is moving forward to an API world. Therefore, your EHR should have bidirectional interfacing capability, being able to swap information back and forth. This feature enables updates in one system; e.g., if a patient updates his/her address, it is automatically recorded in the interfaced system.
This increases efficiency when x-rays or lab work is involved. Hence, make sure your EHR solution has successfully completed the types of interfaces your practice needs. Experience with interfaces means they can quickly and affordably create the interfaces you require.

Training & Technical Support

Successful implementation of the software calls for continuous training and technical support for the administrative and clinical staff. Make sure to always ask your vendor about the training programs, whether on-site or online; continuous support ensures that you and your staff are updated on the functionality and latest trends. 

Questions to ask:

  • Do they have trainers on staff to help get clinic personnel up to speed during implementation?
  • Is training included as a part of implementation or an additional cost?
  • Is ongoing training provided?

Whether online or on-site, continuous training ensures your staff stays up to date on software functionality.

Access to online training will help save your time when onboarding new personnel. Of course, personalized training will be the most effective for EHR mastery, so keep a check if your vendor has a separate, role-based training for registration, triage, and billing staff.

Tips to remember:

  • Your vendor must provide consistent help for any questions or complexities that might come up later.
  • Your vendor has its technical support team.
  • Make sure the support team can speak your specialty language and understands the U.S. healthcare industry.
  • Your EMR is compliant with the rules and regulations. 

Patient-Focused Functionality

Having tools for patient interaction is always another of must-haves feature of EHR software. EHRs that are easily functional and available for multiple devices can drastically improve your care delivery and build strong patient relationships.  

Some EHRs also have interactive tools to help patients take charge of their health choices and payment options. 

Think about the patient-centric tools such as electronic registration and wait time transparency. 

A portal on which patients can: 

  • Complete registration before arriving. 
  • Check-in kiosk system. 
  • Queue display that shows the order of patients. 
  • Text-based appointment reminders. 
  • Wait time notifications.
  • Notifications for lab results. 
  • Online payment option.
  • Payment plans.

Accessibility to all these features will not only improve patient experience but also decrease collection time and delinquent patient accounts. 

In any specialty-specific practice where patients typically follow up with their primary care physician, communication should continue even after the visit. 

An EHR should also have a window for online reviews with a simple text-based, post-visit patient survey. Reviews on service quality can send up a flag when a patient is dissatisfied and allow your staff to follow up with timely service recovery. 

Dedicated Focus

Choose an EHR software that is built to work with your service line and typical patient scenarios. Save time and hassle of modifying an EMR that will fit your clinical workflow. A one-size-fits-all EMR does not exist for any practice.

Larger EHR vendors are often focused on facilitating hospitals and enterprises —neglecting other specialized practices. Nor do they cater to the speed of documentation.

Tip: Pick an EMR that has quick and accurate charting its priority. 

So make sure that your EHR has an on-demand healthcare environment, providing user convenience by speeding up documentation and allowing work on-the-go. Think about mobility when you make your choice. Tablet or mobile-based EHR solutions are the ultimate choices for convenience than applications that work only on a desktop.

How to get the most from your EHR vendor demonstration?


No doubt that choosing a suitable software system solution that entails all the top features of EHR systems is a daunting task—especially with endless industry choices. The limitations of switching or implementing the software can either be hindered or helped by your vendor. 

Therefore, take your time and test each option against your practice’s features that are best needed. Perfect software, including a perfect EHR, does not exist. But out of the million options, there is a solution that will work for your clinic’s situation. 

Keep in mind not to settle for a solution without thinking about the progressive growth of your practice. Choose a vendor that will stay ahead of the trends in the industry. A good business partner will not only help your practice run smoothly but will also be committed to the success of your business.

If you still require more information or help, reach out to our EHR consultant to discuss further! 

Ranking the Top 10 EMR Software for New Practices

Ranking the Top 10 EMR Software for New Practices

Top 10 EMR Software For New Practices

If you have just started a new practice and are looking to implement an EMR software, you’ve come to the right guide. You might have heard a lot about some of these tools and what they can do, believe the hype because it will make your day-to-day life stress free. No matter what the size of your practice is, one needs a good electronic medical record system. For that, we have compiled a list of top 10 EMR software for your new practice. 

With an EMR software, you can expect a smart user interface, features, and interoperability options that will enhance your patient care process, productivity, and experience. 

Choosing an EMR is as important as it is to be content with your decision. So, make sure your EMR provider has an organized and streamlined transition plan. Consistent guidance to oversee everything from transitioning to customization to fitting all your needs. 

Check out some of the general features to expect from an EMR system. 

General Features of Electronic Medical Records Software

Having a new practice comes with new expectations, therefore, before going on an EMR hunt, make sure your software solution provider has the following basic charactersitics. 

  • Clinical Charting
  • E&M Coding 
  • Decision Support
  • Medication & Treatment Order Entry
  • Appointment Scheduling
  • Compliance Tracking
  • Patient Portal

Top 10 EMR Software

Get an overview of the top 10 EMR software that we consider best for new practices. 


AdvancedMD is a cloud-based software solutions provider designed for private practices. Fully integrated with various pharmacies and labs across the US. Whether you are looking for basic or advanced features, AdvancedMD has versatile features for all. 

Key Pointers:

  • Detailed Interface.
  • HIPAA compliant.
  • Best for multiple sizes.
  • Customizable features.
  • Prescription tracking facility. 
  • Slightly pricey than the others. 

Supported Operating System(s):

Windows 7, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10.

Deployment: Cloud-Based EMR


If your practice is small and needs an easy-to-use EMR system, then AthenaHealth fits your needs. It is a web-based provider that can use a variety of input devices. It also provides revenue cycle management & medical billing, patient engagement, care coordination, population health management, and Epocrates for mobile apps.

Key Pointers: 

  • Easy to learn & use.
  • HIPAA compliant.
  • Features are customizable.  
  • Good customer service.
  • Not for large-sized practices.

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Windows 10

Deployment: Cloud-Based EMR & Server-Based EMR


CareCloud is an MU-certified EMR software. Its interface is also web-based and allows users to determine and track patient flows. It helps spot potential bottlenecks, which will make your processes more efficient and seamless. Charts will help you become more productive and profitable while maintaining adaptability and adjusting to the healthcare industry’s frequent changes. Since it is web-based, it can be used with any input device. 

Key Pointers:

  • Easy-to-use interface.
  • Strong at tracking patient flow.
  • Competitive pricing
  • Keeps track of updated healthcare regulations.
  • HIPAA compliant.
  • Very simplistic for larger practices.
  • Small practices need to subscribe to the concierge service.

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000.

Deployment: Cloud-Based EHR

Greenway Health 

An EMR software that has a very flexible system. It is highly customizable, making it perfect for large medical practices that handle various cases and patients. It takes a little time to figure out, but it will be worth your time and money. Its Web-based PrimeSUITE software is used to automate practice management, EHR, manage care functions, and link patient chart records to billing processes.

Key Pointers: 

  • Collection of shortcuts for streamlining work.
  • Excellent customer service.
  • Multiple training options.
  • Reasonable pricing.
  • HIPAA compliant. 

Supported Operating System:

Web browser (OS agnostic).

Deployment: Cloud-Based EHR


An EMR that is very easy to use. Kareo’s interface is a little older than others, but it still works nicely for small & average-sized practices. Your management will easily pick up the basics of the EMR, allowing you to be up and running in no time. It also helps practices manage the complications that come with insurance billing. Medical staff can enter patient data and verify their insurance claims immediately.

Key Pointers: 

  • Reasonable pricing. 
  • Good support for implementation and training.
  • Not for large or complex practices. 
  • HIPAA complaint. 

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000.

Deployment: Cloud-Based EMR

NextGen Healthcare 

NextGen has excellent customer support service and training facilities that are needed for small to average-sized practices. It has very customizable features that can be tailored to your practice needs and specifications. NextGen offers two EMR solutions: 

  • NextGen Office (1-10 physicians)
  • NextGen Enterprise (10+ physicians)

Key Pointers: 

  • Multiple customization options.
  • Best for Ambulatory care practices of all sizes.
  • Easy-to-use. 
  • Low priced. 
  • Not powerful for large practices.
  • HIPAA compliant. 
  • Requires a little time to get started. 

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10.

Deployment: Cloud-Based EHR


If you are in search of a long-term, stable EMR company that can serve you 24/7, then Sevocity is the right one. It offers free customization and personalized training for practice and providers, with affordable all-inclusive pricing. Sevocity EMR has good features for small and mid-sized practices. But it is not powerful enough to meet the needs of larger practices. 

Key Pointers: 

  • Built for single & multi-provider practice. 
  • Excellent customer service support.
  • HIPAA compliant. 
  • Easy-to-use features. 
  • Best for small practices. 

Supported Operating System:

Web browser (OS agnostic).


For practices that need access to the EMR interface using multiple types of devices, TheraNest will be a smart choice. A web-based practice management solution for behavioral health. It offers a complete set of basic and advanced features and is definitely worth evaluating in your search for a new system. You can use either a computing system to run it or use it directly on your mobile app. It offers a client portal to allow clients to schedule their own appointments and submit forms.

Key Pointers:

  • Web-based information.
  • HIPAA compliant.
  • The learning curve is less than most EMRs.
  • Some pricing tiers are a bit higher.
  • Best for all sizes. 

Supported Operating System(s):

iPhone, iPad, Web browser, Android. 

Deployment: Cloud-Based 


DrChrono vets the best apps and features them on its website. Its app directory also offers a multitude of apps and a medical API for healthcare app developers. The software also gives the access to submit lab orders electronically to over 40,000 labs around the United States. Providers can also use the iPad’s built-in cameras for taking pictures and embed them in the patient’s record. 

Key Pointers:

  • HIPAA-compliant.
  • Cloud storage system.
  • Ipad and iPhone compatible.
  • Supports all sizes, including multiple offices. 

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

Deployment: Cloud-Based


A multi-product EMR platform built for outpatient services, including occupational, speech, and physical therapy. Offering a platform that is ready to use. It is a web-based solution, which can be accessed with multiple input devices. 

Key Pointers:

  • Reasonably priced.
  • It can be accessed through mobile devices. 
  • Interface makes it easy to spot the information you need.
  • Some aspects of the software are restrictive in data entering. 
  • Not inpatient practices.

Supported Operating Systems: 

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

Deployment: Cloud-Based & Web-Based

For more information and help on the top 10 EMR software, reach out to our consultant for a FREE consultation. 

Importance of Business Intelligence in the Healthcare Industry

Business Intelligence in Healthcare

Healthcare Business Intelligence

Healthcare industry has to deal with massive amounts of data. As the world is becoming more data-driven, the need for adopting business intelligence in healthcare organizations is also increasing radically. Healthcare business intelligence technology has garnered massive attention among providers and professionals.

Healthcare information systems such as EHR and EMR can now be seen transforming to business intelligence (BI) tools to:

  • Optimize processes. 
  • Make better clinical decisions. 
  • Extract meaningful information.
  • Focus on scarce resources for making changes. 

In this article, we will cover:

Watch our webinar on the telehealth toolkit for physicians.

What is Business Intelligence?

Business intelligence incorporates strategies and technologies of business analytics, data mining, data visualization, data tools and infrastructure. It helps organizations make more informed data-driven decisions. In a healthcare practice if you are employing this tool, it will give you a comprehensive view of your practice’s data while also using that data to changes, eliminate inefficiencies, and quickly adapt to market or supply changes.

Healthcare industry in the United States is booming, it is ranked as the top nation in the world when it comes to healthcare expenditures. Physicians have started speculating around the latest BI and data analytics could play to help ease the burgeoning cost.

Almost all the industries such as retail and law enforcement have seen the success and progression growth that comes from utilizing these tools. BI has become a positive outcome for the clinicians and healthcare industry at a whole. In addition to cost management, it also improves patient outcomes which is the most promising and encouraging advantage. 

Features of Healthcare Business Intelligence 

Modern business intelligence software for healthcare environments integrates many features necessary for medical care into one easy-to-use platform. Some of these core healthcare BI features include:

Data Integration

BI software can integrate and connect with any system that the organization uses and access the full value of their data in one platform. Healthcare BI tools can easily integrate with EHR and EMR systems, accounting tools to provide a holistic view of its operations.

Data Visualization and Dashboards

BI tools display data in graphs and charts on a single screen in an interactive dashboard that is easy to understand. It helps physicians to view patients’ profiles, billing processes, scheduling, etc., all in one place. During bill creation, the tool will auto-fill an account with services from charts, or it will let you view the bill and chart alongside. The tool also shows the operational and financial health of the organization. 


Handling sensitive information like financial data and patient data demands strict security. Business intelligence software systems ensure security and quality of data by staying compliant with government rules and regulations like HIPAA. 

Read about the five security misconceptions about the cloud based EHRs


BI tools enable healthcare practitioners to automatically receive alerts upon any medication or treatment-related changes made by the patient. The software receives notifications instantly on the change of certain metrics, according to thresholds set manually. This happens through machine learning algorithms that detect anomalies.

Benefits of Healthcare Business Intelligence Software

Deploying BI features will help you analyze important factors of your clinic, such as:

  • Diagnostics. 
  • Patient feedback.
  • Finances & billing.
  • Patient care. 

BI software can collect and provide all the information that is indispensable for a productive healthcare system. Following are some of the top benefits that it offers. 

Increase Profitability

The most common factor for deploying BI in the healthcare industry is that it improves organizations’ bottom line and saves money in many ways. Providers are always on the lookout to cut costs in any way possible. According to a study conducted by McKinsey Global Institute, between $300 to $45o billion annually is saved by the industries that apply business intelligence into their big data systems.  

Business intelligence software can:

  • Identify financial patterns.
  • Provide insight into patterns that assist with decision-making.
  • Identify historical spending patterns by day, week, quarter, or year through reporting.
  • Help with cost and profit margin by predictive analysis.
  • Find out services that are profitable and underused.
  • Reduce operating costs by focusing on valuable services. 
Access More Data

Healthcare BI software will help you save time and resources that are needed to leverage data. It helps put all your financial data, patient relationship data, and medical records on a single platform. You will be able to see your data in one place without consuming time to switch to different modes. These tools will also give insight to new cutting-edge technology in the medical industry by interpreting medical research from various publications and sources. 

Improve Operational Efficiency

Data in your EMR system can reveal things that can impact your practice. Hence make sure before implementing healthcare business intelligence tools that it can do the following:

  • Identify operational inefficiencies.
  • Stay updated across all systems.
  • Highlight the latest trends in the analysis.
  • Monitor healthcare KPIs.
  • Optimize operations.
  • Increased productivity through efficient processes.
  • Share data across organizations.
Improved Patient Care

The ultimate goal of any healthcare organization is to provide better outcomes for their patients through effective treatment. 

BI software will improve patient care by:

  • Running analysis on the data collected of your patient medical history.
  • Compile all the data from disparate sources.
  • Identify and track patients’ progress, treatment, tests, etc.
  • Individualized patient care that is accurate, comprehensive, and scalable. 

Better treatment means happier patients and increased business referrals. 

Importance of BI

Top Business Intelligence Software Tools

If your system is underperforming, then now is the time to start looking for a solution!

Let us go through a list of the top five BI tools for healthcare organizations:

Power BI

A data analytics and data visualization platform by Microsoft. It has the top pick for organizations for its scalability, cost-effectiveness, and ease of use. Suited for all sizes, from small to corporate enterprises. It helps businesses in the following functions:  

  • Gain insights to bridge the gap between data & decision making. 
  • Supports more than 120 data connectors with on-premises & cloud data sources.
  • Integrates seamlessly with Excel, PowerPoint, SharePoint, and Azure. 
  • Data analysis and visualization in customizable reports. 

Sisense is a platform designed to make end-to-end data discovery and analytics accessible to all users. It uses single-stack technology and is available for all sizes. It helps businesses in the following functions:

  • Data preparation, analysis, and visualizations.
  • Faster results from massive amounts of data for quicker decisions.
  • Built specifically to analyze healthcare data.
  • Straightforward integration with ERP and billing software.
  • Built for a variety of deployment models. 

Tableau is known for helping businesses create dashboards from their data. It helps businesses in the following functions:

  • Optimize data for better patient experiences. 
  • Gives results through visual analytics. 
  • Offers easy navigation via the drag-and-drop filter and natural language queries. 
  • Offers both SaaS and self-hosted deployment models.
Qlik Sense

Qlik Sense is a next-generation advancement of the self-service data analytics platform. It employs artificial intelligence and an exclusive associative engine to empower proactive data-driven decision-making. It helps businesses to:

  • Combining all the data and exploring it through various options to find answers to critical questions.
  • A modern, cloud-based BI platform with a multi-cloud architecture.
  • Offering flexible deployment options.
Diver Platform

Diver Platform is a complete end-to-end suite of data analytics tools inviting users to “dive” into ad hoc analysis and self-service data discovery. It helps businesses in:

  • Centralizing information from disparate data sources into a single database. 
  • Analyzing massive data. 
  • Develop dashboards to help users understand and communicate the value of data.

Are you aware of the five steps for easy credentialing for a new medical practice?


In the healthcare industry, having access to the right business intelligence tools will capitalize on operational and patient data stockpiles. 

It is not only about maintaining business efficiency; patient care and outcomes directly impact these decisions.  

Since the advent of an EMR software solution system, leveraging an unprecedented amount of data has never been easy and simpler. Therefore, a healthcare system that has invested in business intelligence is sure to reach its goals.

For more information/help or a FREE consultation, reach out to our EHR Consultants now!

4 Mistakes to Avoid When Choosing Your EMR Software in 2021

Mistakes To Avoid when Choosing EMR in 2021

The ultimate goal of any technology is to make your job easier, not make it more difficult. In our years of experience, we’ve seen many practices changing their EMR and other medical software within the first year of implementation. In fact, more than 65% of physicians end up changing their medical software within the first year. We want to help make sure you’re not one of them and find the right medical software for your practice.

If you’re looking to implement a top-tier EMR software in your practice, it’s important to ask yourself, “Can they provide the services my practice needs?” Now don’t get us wrong; we’re not blaming the EMR companies. Rather it’s possible they’re just not the right fit for you. 

You might’ve already read hundreds of articles that talk about doing this and that when choosing your EMR software. So we won’t bore you with information you already know. Instead, here we’ll talk about five deadly mistakes to avoid while choosing an EMR.

Here’s an overview of what we’ll be talking about in this article:

Mistake #1 Making a Mess

Usually, practices are divided into four broad workflows. These include:

  • Business/Administration/Office Workflows – Practice Management (PM)
  • Clinical – EHR
  • Insurance Claims & Billing – Medical Billing
  • Patient Engagement 

Each of these workflows has its own set of requirements and specifications that need to be addressed. One of the biggest mistakes that physicians make is treating these workflows as one. In doing so, everything becomes cluttered, and they just end up complicating processes that should’ve been simple. This results in one big mess.

It’s also possible that each of these workflows might be working effectively individually but not as a unified solution. Some of the common symptoms of this mistake include double-entry, double billing, and missing information.

The Cure

Where there’s a will, there’s a way. Any problem you face can be solved. All you have to do is look in the right place. To avoid this problem, here’s what you can do:

  • Appoint a team to supervise the implementation of each workflow and their cross-functional processes.
  • Get a vendor-neutral consultant like Software Finder to guide you in cross-functional processes.
  • Work with a vendor that provides a seamless experience, especially across departments.

Mistake #2 Not Putting Patients First

Think of patients like your consumers. The more satisfied they are with your services, the more likely they’re to return to you when needed. Your patients would have maximum engagement from their first onboarding until the final payment in an ideal practice. To make matters simple, here’s a visual demonstration of your patient journey.

The problem lies when you focus on improving your processes for you rather than improving them for your patients. If your patient registration is simple for you but complicated for your patients, chances are you’re losing patients without even realizing it.

According to a report by AdvancedMD EMR, more than 65% of patients abandon their online patient registration because they’re not sure how about the next step.

The Cure

Every problem has a solution; all you have to do is keep looking. For this problem, here’s what you can do:

  • Put yourself in your patient’s shoes and address problems that you face.
  • After every appointment, ask your patients about their experience and where you can improve it.
  • Connect with a consultant that understands your patients to a grass-roots level.

Mistake #3 Flying in Blind

The problem with flying in blind is that you’re flying in blind. You could hit a bird, a plane, or even a mountain if you’re not careful. There are things we know and understand about patients, and there are things we don’t. While it would be meaningless to dwindle in the things we don’t understand, we can benefit from looking into things we do understand.

For instance, your patients want to be given individual attention and human interaction. This is something EMR consultants charge hundreds of dollars for, and we’re telling you for free. 

Think of it this way, how can you maximize engagement with your patients? Through insights and analytics, of course. And where can you get your hands on insights and analytics? Ask your patients directly.

Sure there are hundreds of resources available you can use to get insights, but nothing beats the ol’reliable way of just asking your patients.

The Cure

If you’ve been flying in blind till now, don’t worry. Here’s what you’ll need:

  • Find a vendor that offers a centralized database for your practice
  • Ensure your EMR vendor offers strong reporting and analytics capability for operational and managerial purposes.  

Mistake #4 Making it Up As You Go Along

Most physicians tend to make up their implementation plan as they do along. While this approach saves time, it eventually ends in a lot of problems. One of the biggest problems you might end up with is complicated workflows. 

As Benjamin Franklin once said, “Failing to plan is planning to fail.” Although he didn’t mean it for medical software, this philosophy also holds true for them. Without careful planning, or ‘making it up as you go along’ you’re bound to run into loads of problems.

The Cure

It’s essential to understand that problems are merely opportunities that haven’t presented themselves. The presence of a problem indicates that something can be done more efficiently. If you’re thinking of implementing an EMR software or other medical software in your practice, here’s what you can do:

  • Assign a team to come up with a list of requirements you need before starting your software search.
  • Based on your needs, come up with an estimated budget for those services. It’s better to come up with a range rather than a round figure.
  • Make a list of all the medical software that provide those services with their pricing information.
  • Choose the one that best suits your budget and needs.

If you’re looking for a detailed guide in EMR implementation, click here.

Conclusion – Building A Modern Practice

There was a time when Mike Tyson couldn’t throw a straight punch or when the best Tom Brady couldn’t catch a football. If we focus on our mistakes, then we just end up going in circles. Instead, whenever we face a problem, the ideal scenario is to focus on finding a solution.

In this article, we’ve talked about four different problems you might run into when implementing an EMR software and their solutions.

If you’ve enjoyed reading this article, check out our guide on Top-Rated EMR for RCM in 2021.

Everything You Need to Know about AdvancedMD EHR in 2021

AdvacnedMD EHR in 2021

The easy, all-in-one nature of a thorough EHR program can significantly save practitioners’ time, reduce errors, and improve communication experience with the patients. Therefore, after doing in-depth research, we have concluded that AdvancedMD EHR software is the most recommended solution provider. 

AdvancedMD EHR is a cloud-based, mobile-forward suite designed primarily for medical practices and health organizations. It has enough variability to fit into most organization’s workflows seamlessly.

A wide variety of healthcare facilities use it to: 

  1. Manage appointments.
  2. View patient information.
  3. Automate billing and manage finances.
  4. Chart patient health.
  5. Administer telehealth.

All these attributes have significant merit of their own benefits while also adding up to significant cost savings.

We can’t stress how important vendor support is for your practice. It needs to remain adaptive through implementation, training, and subscription. Also, it needs to be compliant with an assortment of regulations. A solid EHR vendor fits your practice needs and workflow without worrying about going the extra mile for their clients. Ergo, this can be achieved with none-other than AdvancedMD EHR. 

With AdvancedMD, organizations have increased their overall footfall and revenue without sacrificing the quality of care provided. 

Here is what we will discuss in this article:

Insights of AdvancedMD EHR

Why should you switch to or implement AdvancedMD EHR?

We have listed below all the solutions that the software offers in helping you minimize operating costs:

Synchronized Workflows:

AdvancedMD provides integrate-able features and configurable templates. This facility can help you optimize your workflow by connecting the entire facility with multiple departments, pharmacies, and labs. 

Maximize Revenue: 

Optimizing a facility’s workflow enables users to treat more patients daily without sacrificing its quality, leading to increased revenue. 

Reputation Management: 

AdvancedReputation can manage your online surveys and patient feedback relating to your practice and doctors. Reviews will help rank your practice in comparison to other practices in the industry. 


With numerous optional features and tools, it can be tailored to a variety of health specialties of all sizes based on each organization’s unique needs. 


The most convenient feature that provides applications for iPhone and iPad users. Allowing physicians to communicate with patients and provide care anywhere, anytime. 

Patient Engagement: 

Patient portals will help your patients stay involved and always stay informed throughout the healthcare process. This feature increases patient experience and satisfaction.  

Flexible Treatment Options: 

Telehealth, patient messaging, and patient portals give clinicians the flexibility to treat their patients, irrespective of their location and accessibility.

AdvancedMD Pricing

AdvancedMD offers multiple flexible pricing models. They value a comprehensive EHR and regularly offer promotions and discounts. 

This company essentially offers two pricing models. Practices can select whichever model fits them best.

  1. Per Provider/Per Month Model
  2. Encounter-Based Program – practices only “pay per encounter.” This model is the most affordable for small practices. However, it does not include monthly minimums.
AdvancedMD pricing

AdvancedMD Implementation

AdvancedMD allows practices to select one of three implementation tiers depending on their budget and needs. 

Tier 1:

  • Limited ($1,995).
  • Best for small practices. 
  • Includes application configuration & two hours of product training.

Tier 2

  • Standard ($,2995) 
  • Includes two additional hours of training, project management, configuration review & responsibilities. It also has an integrated training tracker, comprehensive video training library, help materials, an onboarding webinar series, an implementation phone line, a partner interface collaboration, post-utilization follow-up, and a dedicated implementation consultant.

Tier 3:

  • Comprehensive ($3,995)
  • Includes application configuration and review, 12 hours of product training. 
  • Best for practices implementing a fully custom system that need time to learn how to navigate the software and integrate it into their daily operations.

AdvancedMD Customer Service

AdvancedMD’s support is included in the price and includes a 24/7 help desk, which sets its customer service department apart from many other EHR vendors. Support is in-house and ongoing after the implementation, training.

There’s No Better Time to Get Started

Times have changed. Software as you knew it has changed. Switch to AdvancedMD to minimize your operating costs and improve practice efficiency with its affordable and multiple flexible pricing models. 

For more information or help, get in touch with our software consultant for a personalized recommendations. Or shoot an email at [email protected]

5 Essentials of an Effective Patient Engagement Strategy in 2021

Effective Patient Engagement Strategy

Despite having top-tier EMR software like athenahealth, AdvancedMD, eClinicalWorks, some practices find patient engagement increasingly difficult. With the current pandemic and digitalization of healthcare, it has become increasingly difficult for practices to engage with patients. So the question arises, “What can you do now?!”

In this article, we’ll talk about 5 essential elements of an effective patient engagement strategy and how you can use them. Here are the five essential elements we’ll talk about:

  1. Define Your Practice’ Vision For the Future
  2. Start by Developing a Culture of Engagement
  3. Invest in the Right Technologies
  4. Educate and Empower Patients
  5. Chart, Review, Adapt & Repeat

Patient Engagement in 2021

In 2012, Leonard Kish said, If patient engagement were a drug, it would be the blockbuster drug of the century and malpractice not to use it.Although the saying is almost a decade old, it’s still true even today. Studies have shown that practices that engage with their patients show 40-50% improved patient outcomes and up to 35% better revenue.

Download our guide on Top-Rated EMR for RCM 2021.

Here are some interesting facts that showcase the importance of patient engagement in 2021:

  • More than 87% of your patients want an engaging experience both online and in-person.
  • Only a little over 40% of users have access to their healthcare records online.
  • 85% of patients that have access to their healthcare records use it, indicating its importance.
  • More than 70% of patients use multiple channels to assess credibility before making an appointment with a physician. This includes social media, online reviews, and your website.
  • Up to 45% of patients that feel engaged begin to trust your practice over others.

Essentials of a Patient Engagement Strategy

A patient engagement strategy isn’t a software that you can install once and get it over with. It’s a continuous cycle of trying to establish a connection with your patients. Now you might say that “It’s impossible to build a connection with every patient.” and we agree. That’s why we’re not aiming for everyone, rather a maximum number of patients.

1. Define Your Practice’s Vision For the Future

The first step in improving patient engagement is to understand where you stand now and where you want to be in the future. Talk to your fellow physicians, medical staff, and other shareholders and discuss where your practice stands on patient engagement. Even though this might seem like a hectic process, but it’ll give you a clear image of what definition to follow in your practice.

After you’ve done that, create an end-game plan. Where do you want to see your practice a year from now? Five years from now? Ten years from now? Ideally, your end-game plan should showcase exactly what type of patient engagement strategy you want to follow and how you want to grow with it.

In addition to focusing on multiple timelines, you can also focus on building a vision at various levels.

What does patient engagement mean for:

  • Individuals in your practice?
  • Your teams?
  • Your practice as a whole?

At the end of the day, it’s all a team effort. Your patient engagement strategy will only be effective if it’s help together by your individual and teams. After all, a chain is only as strong as its weakest link.

2. Start by Developing a Culture of Engagement

In order to provide a truly engaging experience to your patients, your entire practice needs to push in the same direction. With the right support from your team, you can make sure your patients enjoy maximum engagement. Here are some tips you can follow to create a culture of engagement in your practice:

  • Communicate with your staff that they are valued, and their voice is heard.
  • Talk to them about the benefits of an effective patient engagement strategy like improve patient outcomes, better revenue, and enhanced care.
  • Ensure your staff is comfortable with new responsibilities and not being over-burdened.
  • Write a clear policy for patient engagement. In order to maximize implementation, you can make your policies fun rather than strict.

Once your whole team is on-board and ready to face the world, now you’re ready to invest in the right technologies to aid your journey.

3. Invest in the Right Technologies

Oftentimes we hear that finding the right technologies for your practice is difficult. We believe trying to do so manually is true. That’s why we recommend talking to an online software directory like Software Finder to help you find the right EMR software

However, before moving on to the EMR software, let’s talk about what technologies we are looking for specifically.

The first and foremost is a patient portal. A patient portal is a platform where your patients can message and interact with you. Similarly, they can also access their health records, set appointments, request refills, and much more. Here’s a checklist for finding the right patient engagement portal.

In addition to being user-friendly and easy-to-use, your patient portal should:

  • Offer online payment options
  • Provide messaging and registration services
  • Be compliant with ICD-10 and Meaningful Use Stage 2
  • Provide Integration with your EMR/EHR software, PM software, and medical billing module.
  • Offer customer support

Here we’ll talk about three of the most popular EMR software and the services they provide.


You might’ve already heard the name athenahealth EMR before, even if you haven’t used it. There’s an excellent reason athenahealth EMR software has such a good reputation. Athenahealth provides all the services you need in an integrated form that maximizes productivity and engagement and minimizes cost. Currently, they offer these major modules:

  • athenaClinicals (EMR module that also provides simplified charting and documentation)
  • athenaCollector (Practice management solution)
  • athenaCommunicator (Web-based patient portal)
  • athenaCoordinator (Collaboration tool for physicians)
  • athenaTelehealth (Telehealth platform)

With their revolutionary healthcare information technology, AdvancedMD serves as a cloud-based healthcare service provider that considers practitioners’ needs. The company provides product and service offerings that include a complete EMR/EHR module, PM, RCM, patient experience, and telehealth services.

Instead of simply existing as a service provider, AdvancedMD EMR software identifies with your practice, where the success of your practice determines its success. That’s why they offer services tailored to meet your long-term growth needs. Their ideology stems from their desire to grow with you.


eClinicalWorks EMR software is a fully-integrated and cloud-based platform that provides healthcare IT solutions for practices of all sizes. In addition to reducing costs, maximizing quality, and minimizing errors, eClinicalWorks EMR also promotes efficiency.

Their range of services includes an EMR/EHR software, practice management, RCM, patient experience, managed billing, and a telehealth platform.

What’s New in eClinicalWorks EMR v11.50? (Jan 2021)

4. Educate and Empower Patients

Your patients are the center of your practice. The more engaged and empowered they feel, the better would be the chances of them getting better. Here are some tips you can introduce in your practice when dealing with patients:

  • Take the first step yourself. Try to use your patient portal as much as you can.
  • Ask them how they feel about their experience with your patient portal and registration.
  • Encourage new and older patients to use your patient portal to minimize manual effort and save time.
  • If you feel that your patient isn’t tech-savvy or is hesitant to try new things, walk them through the patient portal step-by-step.
  • Understand that not every patient you get is comfortable with technology. Some people might still prefer to do things the old fashion way.

5. Chart, Review, Adapt & Repeat

Setting targets and assessing progress should be part of your patient engagement vision. If you want to track metrics, you may want to start by talking to patients about how a particular intervention will help them reach their health objectives. How your patients can use technology to come one step closer to their ultimate health goals.

If you don’t want to use the direct approach, you can monitor how many patients have signed up using your patient portal and what problems they faced in doing so.

Conclusion – Revitalize Patient Engagement in Your Practice

Most practices think that having top-tier EMR software like athenahealth, AdvancedMD, or eClinicalWorks is enough to engage their patients. Of course, having a good EMR software helps streamline your workflows and simplify charting; patient engagement is more about how you choose to engage with your patients.

Here we’ve talked about the five essentials of an effective patient engagement strategy and how you can implement them in your practice. The bottom line is that an effective patient engagement strategy is simply how well you can collaborate and communicate with your patients to improve overall care. 

If you’ve enjoyed reading this article and want to discuss how you can build an engagement strategy for your practice, feel free to contact us for a Free consultation session.