Top EMR Platforms for Telemedicine 2021


Top EMR Platform 2021

Telemedicine software allows healthcare professionals to diagnose, evaluate, and treat patients remotely. It provides an alternative mode of treatment to in-person clinic visits using smart devices and electronic technologies (such as mobile applications and web conferencing). Through Telemedicine, healthcare practitioners can provide real-time care and treatment to patients around the clock. It also offers convenience, better follow-up and patient engagement, and reduces the number of missed appointments and cancellations.

A product must have the following features to qualify for inclusion in the Telemedicine category:

  • Use of Telecommunication-based technology
  • Encryption of Patient data for compliance with HIPAA regulations
  • Adherence to state-specific laws regarding telehealth and Telemedicine

In this article, we are going to explore the top four EMR platforms for Telemedicine in the healthcare industry, namely:

Top 4 EMR Platforms for Telemedicine

We have shortlisted the top four EMR platforms for your Telemedicine needs through a detailed analysis of user guides and customer reviews.

AdvancedMD EMR

AdvancedMD EHR is a cloud-based healthcare software that offers Telemedicine, reputation management, business intelligence reporting, practice management, and business intelligence reporting. AdvancedTelemedicine is its integrated telemedicine application that allows physicians to provide remote services to their patients. It features one-click EHR scheduling for scheduling and conducting remote assessments and face-to-face patient conferences. Apart from this, it also allows physicians to share video conference screenshots and images with secure encryption.


It provides almost 40 customizable templates for taking medical notes during patient visits. A physician dashboard displays high-priority patient-care items and the physician’s daily schedules. It features immunization reporting as well that helps the physicians submit immunization information directly to the state registry.

According to customer reviews, the software is extremely user-friendly and easy to navigate. Their customer service has an excellent response time and offers helpful and educational software tutorials.

Download our guide on Adopting Telemedicine successfully in the times of COVID-19.

CareCloud EMR

CareCloud is a cloud-based EHR software that provides practice management, Telemedicine, and medical billing. Their integrated telemedicine application is called CareCloud Live. It supports live video chats for patient appointments and features patient notes and reporting analytics features.


It integrates with CareCloud Central, the practice management software of CareCloud, enabling healthcare practitioners to receive reimbursement for telemedicine services through private insurance payers.

CareCloud EHR application helps predict future drug interaction so that physicians can identify the right medication for each patient. Patient charts allow physicians to access critical information, such as current dosage, medications, vital, and allergies, within a single frame.

According to customer reviews, CareCloud is user-friendly and easy to navigate. It allows you to customize clinical workflows and tailor interfaces according to the need of the practice.

ChARM Health EMR

ChARM Health is a cloud-based EHR software that offers medical billing, Telemedicine, and practice management applications. It’s an integrated application for Telemedicine is called ChARM Telehealth. It features integrated video and audio capabilities for live consultations. It also allows physicians to create a compliance document for patients’ consent before every virtual session. Physicians and patients can also record sessions for future reference. The tool also features unique multi-user telehealth sessions where multiple patient representations can participate in the video session.

ChARM Health EMR

The EHR application alerts physicians regarding potential drug interactions, health concerns, or possible allergies to keep a close check on patients. The check-in features instantly transfer the patient details onto patient charts for further diagnosis.

According to customer reviews, the software provides multiple customer support channels during the onboarding process and after implementation. Furthermore, it offers a short learning curve making it easy to understand and implement.

Kareo EMR

The cloud-based EHR software, Kareo, offers a complete software suite that provides applications for EHR/EMR, practice management, Telemedicine, and medical billing solutions. It’s an integrated application for Telemedicine is called Kareo Telemedicine. It features a quick and streamlines reimbursement of telemedicine sessions through a dedicated reimbursement-specialist support team and automated eligibility checks.

Kareo EMR

Kareo EHR offers nearly 150 customizable templates for taking medical notes during patient sessions. It gives you the option to customize note templates and calendars as per a medical practice’s preference. Furthermore, it also supports multiple medical specialties, such as cardiology, podiatry, neurology, pediatrics, mental health, and family medicine.

According to customer reviews, Kareo is extremely easy to operate, and its customer support has a quick response time. Apart from that, it offers flexibility regarding the type of device you can use, such as smartphones, desktops, laptops, and iPads.

How to Find the Right Telemedicine EHR Software for Your Practice?

If you’re looking to find an EHR software for your Telemedicine needs, we recommend following these steps:

  1. Make a list of the telemedicine requirements for your practice. Ensure that the list is as detailed as possible, along with an overview of current challenges and desired outcomes.
  2. Consult buyer guides and user reviews to shortlist your list of software. This will help you identify standard features, key considerations, benefits, and other critical points of interest. This will help you make an informed decision.
  3. Schedule an appointment with an expert advisor for personalized recommendations.

Also, check out our similar blogs:

Best Podiatry EMR Software in 2021: Reviews and Pricing

Best Podiatry EMR Software

Best Podiatry EMR Software

Are you looking for a podiatry-specific EMR software for your practice? Sure, you might be thinking about implementing generic or popular EMR choices. However, a podiatry-specific EHR software comes with its own benefits that are hard to beat. For instance, podiatry EMR software offers pre-built podiatry templates, image support, compensation management, diagrams and graphing, and a podiatry dashboard. In this blog, we’ll be talking about some of the best podiatry EMR software, their features, pricing, and reviews. 

While there is an option to implement a generic EMR as well, why not indulge in specialty-specific features while you’re at it. A specialty-specific EMR software helps simplify all of your clinical and non-clinical needs and streamlines your operations.

Here are some of the best podiatry EMR/EHR software: 

SammyEHR Software

Software Finder Ratings: 4/5 based on SammyEHR user reviews.

SammyEHR is a cloud-based software that provides electronic health records (EHR) system, practice management, medical billing, and patient engagement. SammyEHR is a podiatry-specific EHR that provides services like podiatry-specific templates, image support, diagrams, and graphing, and podiatry coding and billing. However, they also provide general EMR services such as e-prescriptions, appointment management, scheduling, etc.

Some of the top features of SammyEHR are SamNotes, integration with labs, insurance eligibility, and a patient portal. It’s robust yet flexible enough to help streamline clinical workflows of your podiatry practice.

SammyEHR Podiatry EMR

SammyEHR Software

Based on reviews from practitioners all across the nation, SammyEHR is one of the best software that helps cover all aspects of Podiatry. Here’s what their users have to say about SammyEHR.

Here are some of the pros and cons of SammyEHR to help you understand the tool better.

  • Offers all the services you might need in a podiatry practices and more
  • Enables safe payment options and posting
  • Quick and simplified customer support
  • Provides improved patient care and patient satisfaction through clinical reconciliation services
  • System may lag occasionally
  • Users often have to deal with technical challenges with the software
  • Only offers a limited number of pre-built templates

Pricing: SammyEHR’s pricing starts from $349 per month per provider. 

TRAKnet EMR Software

Software Finder Ratings: 4/5 based on TRAKnet EMR user reviews.

TRAKnet EMR is also a cloud-based service provider that offers EMR/EHR services, particularly to small-scale podiatry practices. Even though they provide services to only small-scale practices, that doesn’t mean this isn’t one of the top podiatry EMR software. It provides all the services you might need to help simplify and streamline your clinical workflows and manage your operation. Their services include e-prescriptions, charting, billing and coding, appointment management, etc. 

TRAKnet Podiatry EMR Software

TRAKnet EMR Software

Despite the fact that TRAKnet is a cloud-based EMR software, they also offer an on-premise deployment for users who prefer a closed network. 

TRAKnet EHR uses SmartSheet 10 to automatically convert ICD-9 codes to ICD-10 ones and save you the effort to do so. This helps practitioners save time and focus more on their patients rather than worrying about the right codes. In order to improve management, you can also comparison on billing reports in real-time.

Here are some of the pros and cons of TRAKnet EMR Software.

  • Includes a highly integrated suite of services for podiatry practices.
  • Offers automated patient appointment reminders.
  • Doesn’t offer claims management in their services. 

Pricing: TRAKnet EMR’s pricing started at $199 per month per provider. 

Praxis EHR Software

Software Finder Ratings: 5/5 based on Praxis EHR user reviews.

Praxis EHR is perhaps one of the most creative EMR software within the industry. It uses an AI-driven, cloud-based EMR software that’s designed to understand how your practice works and devise processes around your existing infrastructure. While other EMR software often changes your digital infrastructure, Praxis EMR is designed to improve it by fitting into your processes seamlessly. This improves your clinical and non-clinical workflows and simplifies tasks to help you focus more on your patients rather than administrative work.

Their aim is to provide a paperless experience that enhances clinical efficiency and saves the environment. For that purpose, their Scanaway software assists in documenting all of your patient visits.  You can also use their DataMiner module for population health. Praxis EMR offers an extensive list of services that are all designed to simplify your processes.

Based on reviews from practitioners all across the nation, Praxis EMR is one of the top tier software when it comes to podiatry-specific EMR. Here’s what their users have to say about SammyEHR.

  • Offers state-of-the-art AI messengers known as agents that enable quick charting and appointment reminders.
  • Offers an extensive list of clinical practice guidelines you can use to improve clinical efficiency.
  • Provides a knowledge exchanger that enables you to learn about another user’s practice or share your own information with users that also use Praxis EMR.
  • May temporarily reduce productivity due to a learning curve.

Praxis EMR was also ranked as the number one EMR software for physicians according to the AAFP EHR user satisfaction survey in 2015. 

Pricing: Praxis EMR software costs $259 per month per provider.

DOX Podiatry EMR Software

DOX Podiatry EMR is, like the name suggests, a podiatry-specific EMR solution that’s designed to streamline all of your processes. Their suite of services is designed to simplify your administrative operations, streamline your clinical workflows, and improve patient care. 

Rather than overriding your existing processes, DOX Podiatry EMR is designed to integrate with your existing system and build on your existing processes to help you streamline your operations. An advantage of this approach is that you won’t have to deal with lengthy staff training.

DOX Podiatry EHR/EMR software

DOX Podiatry EMR software also offers an HL7 support and integration with billing software.

Here are some of the pros and cons of DOX podiatry EMR.

  • Easy-to-use and provides measures to help meet government incentives.
  • Includes a wide range of podiatry services.
  • System is considered outdated and doesn’t offer the right customer support.

Pricing: DOX Podiatry EMR’s prices start at $500 per month per provider. 

The extensive list of capable podiatry EMR software for practices doesn’t end here. You can also check other software such as DrChrono EMR.

Athenahealth EMR vs. eClinicalWorks EMR: Comparing Top-Tier EMR


Athenahealth EMR and eClinicalWorks EMR Software

Finding the right EMR software for your medical practice is not an easy task. What type of EMR software do you need? Generic or specialty-specific? With or without practice management? What’s the budget? These are all questions that might be thinking of when choosing your EHR software. This article talks about two of the top-tier EMR software, namely Athenahealth EMR and eClinicalWorks EMR software.

You might even be thinking that most EMR software provide the same services anyway so why does it matter which one you choose. Yes, most of the services that they offer are similar; however, there are also some services unique to EMR vendors. For instance, eClinicalWorks offers the industry’s first AI assistant names Eva that helps simplify clinical workflows to a great extent. Similarly, Athenahealth, in addition to its EMR module, provides a complete suite of services that you might need in your medical practice.

Here’s what we’ll be covering in this blog:

What is Athenahealth EMR?

Software Finder Rating: 4/5 based on Athenahealth reviews.

Athenahealth EMR is a Massachusetts-based company that provides network-enabled services for healthcare providers and practices along with point of care apps within the US. Moreover, Athenahealth EMR software is built on the foundation of providing high quality, accessible, and sustainable healthcare for everyone. To help turn their mission into a reality, they offer five different modules that include:

athenaClinicals: An EMR/EHR module that helps streamline clinical workflows and enables faster charting, among other features.

athenaClarity: AthenaClarity handles all of your financial and operational management health.

athenaCoordinator: With athenaCoordinator, you can simplify coordination with your patients, staff members, and other physicians.

athenaCommunicator: You can now conduct conference calls and meetings with other practitioners and patients for consultation with AthenaCommunicator.

athenaCollector: In addition to managing your administrative tasks, athenaCollector is a practice management module that helps simplify, streamlines, and automate workflows and operations.

Athenahealth EHR enables you to focus more on your patient without having to worry about routine administrative tasks such as documentation, complex charting, etc. Their cloud-based database helps centralize your data and streamline documentation without any manual input. 

Athenahealth EMR Software (AthenaClinicals)

Instead of managing and maintaining physical patient files in your cabinet, you can create patient profiles for each patient and update information at any time through Athenahealth EMR’s database. They also provide numerous security protocols with their cloud database so you won’t have to worry about any safety concerns and patient confidentiality. You can also choose to give access to patient information to selective staff. 

Here are some of the pros and cons of Athenahealth EMR software.


  • User-friendly and engaging dashboard and patient portal. 
  • Provides a complete range of network-enabled services for healthcare providers.
  • Can be integrated with various 3rd party apps with Athenahealth EMR for improving patient care.


  • Their billing solution is not up to the mark in terms of robustness.

Pricing: athenahealth EHR’s pricing starts at $140 per month per provider, which is below the average industry price. However, their complete suite of services can cost anywhere between $400-$700 per month per provider. 

What is eClinicalWorks EMR?

Software Finder Rating: 4/5 based on eClinicalWorks reviews

eClinicalWorks EMR is a cloud-based service provider that focuses on providing cloud-based healthcare IT solutions that reduce costs, minimize errors, and improves the quality of care. Additionally, their services include a full-fledged EMR/EHR software, practice management, revenue cycle management, managed billing, patient experience, and telehealth services.

Founded in 1999, eClinicalWorks EMR software started off with a single mission; to makes practices paperless and provide every connection they might need. However, they’ve grown into a much larger player within the healthcare IT industry with revolutionary features such as Eva and Healow.

eClinicalWorks EMR Software

eClinicalWorks EHR software also provides services such as medical billing, automated appointment reminders, e-prescriptions, patient scheduling, charting, etc. 

Here’s a list of pros and cons for eClinicalWorks EHR:


  • Provides their own telemedicine app called Healow.
  • Offers free of charge conversion packages to new users.
  • Includes on-site training for small practices.
  • Completely customizable user interface.


  • Ticketing system is not as effective as it should be.
  • Don’t offer effective customer support.
  • Can be costly for small to medium scale practices.

Pricing: eClinicalWorks EHR’s license starts at $499 per month per provider. 

Athenahealth EMR vs. eClinicalWorks EMR

So far we’ve talked about the various advantages and limitations of the two EMR software; Athenahealth EMR, and eClinicalWorks EMR. At this point, you might be wondering, which one is better? The answer to that question is not as easy as it sounds.

If I were to claim that one EMR software is better than the other one, that would be an inaccurate claim. Why? The effectiveness of an EMR software, or any software for that matter, is how well it’s able to integrate with your infrastructure and improve your clinical efficiency. So it depends on what are your requirements for an EMR software. 

For instance, Athenahealth EHR focuses on enabling practitioners to provide accessible, sustainable, and quality healthcare services for everyone. On the other hand, eClinicalWorks EHR focuses on providing cost-effective solutions that improve the quality of patient care for practices.

If your practice’s requirements are to be able to reach out to patients effectively, Athenahealth EMR would be a good choice. However, if your practice’s requirements are to streamline operations and simplify clinical workflows, eClinicalWorks EMR would be the more suitable option.

Which One to Choose?

So, which one should you choose, Athenahealth EMR or eClinicalWorks EMR? In the end, it all depends on your practice’s needs, size, and budget. With Athenahealth EMR software, you have the option to automate clinical and non-clinical tasks and improve patient engagement. Similarly, with eClinicalWorks EMR software, you can streamline your administrative and routine processes and improve clinical efficiency.

Check out some of our other EHR comparisons:

Top Performing EMR Software 2020

Top Performing EHR 2020


Top EMR Software 2020

With 2020 drawing to an end, healthcare companies are looking to reflect on all that has happened in these times of struggle. Not only the US, but the whole world faced new challenges and problems. Hundreds of small business owners and even some large corporations struggled to break-even. This also includes healthcare practices as a result of reduced physical footfall in practices and hospitals.

However, we managed to learn and adapt to the environment’s changes and developed technologies to aid us during the pandemic. One thing is clear from all of our struggles; businesses, small or big, need to be ready for anything. This also means having the right software and digital infrastructure to help us maintain operational efficiency.

New Innovations in the Healthcare Sector in 2020

In March 2020, when the news of implementing a strict lockdown first came out, many businesses were forced to make quick decisions. From social gatherings to business meetings, everything had to move online. 

This was particularly problematic for the healthcare industry. How can you treat patients online? What software to use? How to use them? These questions were common among practitioners seeking to provide healthcare facilities. The medical community turned to video conferencing tools called telemedicine software

Telemedicine software helps connect patients and physicians through online video conferencing and ensures patient privacy requirements. In fact, the Software Finder website shows a 2000% increase in traffic for telemedicine and telehealth solutions.

Similarly, Artificial Intelligence (AI) has also started to gain momentum in EMR and other medical software. Whether it’s in automating tasks or providing virtual assistant services, AI and voice recognition tools like Dragon Voice Recognition have automated most administrative and clinical workflows to help physicians focus more on their patients.

Choosing Top-Ranked EMR Software

We’ve compiled this list based on vendor popularity gauged by user interest on our website and the EMR companies’ performance based on real customer reviews. The data was collected between January 2020 till November 2020. 

Here’s a list of top-performing EMR and medical software based on user feedback.

Top Performing EMR Software 2020

These rankings are based on customer feedback. We were unable to verify the authenticity of some of the claims made by a few users due to which we’ve omitted certain information.

1. Best EMR for Small Practices


  • Great value for money
  • Great customer support
  • The sales team is very responsive and forthcoming during the initial correspondence with the company 


  • Cumbersome messaging process
  • Lacks intuition
  • Has a steep learning curve


  • Highly customizable
  • Easy-to-use and user-friendly
  • Simplified charting


  • Lack of effective customer support
  • Does not offer to create new reports
  • Language issues with customer support
  • Payment method is difficult to understand


  • Easy integration with their billing and practice management solution
  • Easy-to-use and flexible infrastructure
  • Offers digital marketing services as well
  • Can integrate with multiple popular telehealth platforms.


  • Lacks effective customer support
  • Doesn’t have adequate training materials and tutorials
  • Takes a lot of time to report problems


  • User-friendly and easy to navigate
  • Offers templates other users have created
  • Seamless integration with Apple devices


  • Doesn’t offer adequate security protocols
  • Lacks effective support for problems
  • System occasionally crashes


  • Great reporting and analytics features
  • Easy to implement
  • Simplified charting


  • May slow down your system over time
  • Difficult to navigate
  • Lacks effective customer support

2. Best EMR for Large Practices


  • Offers an extensive list of services
  • Offers a smart and customizable dashboard 
  • Great billing platforms


  • Steep initial learning curve
  • Complex troubleshooting process


  • Easy to configure and customize
  • Minimalistic interface and easy to navigate
  • Easy to record patient information


  • Can slow down your system at times
  • Costly in the long-term for small practices


  • Offers strategy consultation for practices
  • Offers on-site and off-site hosting
  • Offers advanced analytics for predictive analysis


  • Navigation is lengthy
  • Requires frequent updates
  • Search feature is not optimized for physician’s ease


  • Well-known for their customer support
  • User-friendly and interactive
  • Focuses on innovation as their driving force


  • Creating custom reports is a lengthy process
  • Lacks effective reporting capabilities
  • UI needs to be optimized


  • Easy to manage claims
  • Easy-to-use and customizable
  • Easy to search medical records


  • Billing reporting is a difficult
  • Customer support lacks and often doesn’t speak English
  • Servers may slow down during rush hours


  • Offers comprehensive services
  • Support for onboarding and training new staff
  • Offers multiple ways of documentation


  • Some features and benefits are over-priced
    • Implementation is lengthy and costly
    • System occasionally crashes


  • Offers several security protocols to keep your information safe
  • Accessible 24/7 from anywhere in the world
  • Intuitive IT and customer support


  • Occasionally malfunctions
  • Messaging feature for physicians and patients is buggy


  • Offers top-notch customer support
  • Highly versatile and easy to use
  • State-of-the-art voice recognition feature


  • It’s designed for general practitioners, not specialists
  • Collaboration with other staff members is difficult


  • High-quality and consistent customer support
  • Minimalistic and interactive UI
  • Easy to use and navigate


  • You can hand-pick the services you need
  • Costly in the long-run
  • Patient portal lacks in terms of robustness


  • Simplified claims submission process
  • Easy and simple documentation
  • Economical and efficient


  • User interface is outdated
  • Potential issues with HIPAA compliance
Top Performing EMR Software 2020 infographic

4. Best Medical Billing Services



  • Easy to configure and customize
  • Minimalistic interface and easy to navigate
  • Easy to record patient information


  • Can slow down your system at times
  • Costly in the long-term


  • Offers an extensive list of services
  • Offers a smart and customizable dashboard 
  • Great billing platforms


  • Steep initial learning curve
  • Complex troubleshooting process


  • Easy to use and navigate
  • Adaptable, accessible, and affordable
  • Great customer and IT support teams


  • Lacks interoperability with other EMR software
  • Implementation and training are quite lengthy
  • Offers compatibility only with Internet Explorer


  • Provides a secure channel for communication
  • Ensures HIPAA compliance
  • Intuitive and easy to use


  • Difficult for new staff members to understand
  • Picture quality needs to be improved
  • Often freezes from time to time


  • Provides virtual waiting rooms
  • Offers numerous security protocols
  • Free of cost


  • Video often glitches due to poor connectivity
  • Lacks support
  • Video quality is often blurry


  • No membership fees
  • Wide range of services
  • 24/7 expert consultations


  • Doesn’t offer live chat features
  • Can’t be integrated with labs
  • Potential billing issues


  • Offer 24/7 customer and IT support
  • Easy for patients and physicians
  • Free of cost


  • Physician’s calls are made through an unlisted number
  • Physicians can’t order tests directly from the lab
  • Often has glitches during appointments


  • Easy to implement and use
  • Easy to keep track of all your appointments 
  • Offers all the services on their mobile app as well


  • Can be difficult for patients to understand
  • Can be a bit unstable at times
  • Offers very little customization options

6. Vendors to Look Out For in 2021


  • Offers robust AI reporting and analytics
  • Centralizes your database in a cloud storage
  • Offers effective resource management


  • Doesn’t provide effective customer support
  • Servers may crash during rush hours
  • Difficult to learn initially
Assure Care


  • Provides Medicaid compliance
  • Offer complete customization options
  • Easy to navigate and flexible


  • Doesn’t offer effective customer support
  • Length training sessions
  • Occasionally runs into bugs and glitches


  • Offers free billing review/audit
  • Offers a range of services from a billing audit to revenue cycle management
  • Helps improve productivity with enterprise scheduling


  • Takes a while to get used to

Learn More About Top-Ranking EMR Software

In order to compile our list of top-ranked EMR and other medical software, we used data from our user reviews and feedback. We used data from Jan 2020 till Nov 2020 and this dataset will not be updated after the publication. To learn more about some of the top-ranked medical software, connect with one of our experts today.

Athenahealth EMR vs. AdvancedMD EMR: Comparing Top-Tier EMR


Athenahealth EMR vs. AdvancedMD EMR

Are you looking for the best EMR software for your practice? Then you’ve come to the right place. Finding the right EMR/EHR software for your healthcare practice is often a difficult task. You’d have to put a lot of research and effort into making sure your needs are satisfied. Although most of the EMR companies’ services are similar, some vendors provide unique services that help streamline your operations. This article discusses two of the top-tier EMR software, their similarities, and differences; athenahealth EMR vs. AdvancedMD EMR. 

In this blog, we’ll be talking about:

What is athenahealth EMR?

One of the industry’s leading EMR software, athenahealth EMR, offers a wide range of services that provide an all-in-one solution to all your needs. Their services are divided into five different modules based on their functionality.

athenaClinicals: An EMR/EHR module that helps streamline clinical workflows and enables faster charting, among other features.

athenaCommunicator: You can now conduct conference calls and meetings with other practitioners and patients for consultation with athenaCommunicator.

athenaCollector: In addition to managing your administrative tasks, athenaCollectors is a practice management module that helps simplify, streamlines, and automate workflows and operations.

athenaClarity: athenaClarity handles all of your financial and operational management health.

athenaCoordinator: With athenaCoordinator, you can simplify coordination with your patients, staff members, and other physicians.

It helps healthcare providers remove the burden of tiresome administrative tasks like documentation with its full-fledged electronic medical records (EMR). You can also take advantage of their centralized cloud-based database to streamline and simplify documentation with ease. 

athenahealth EMR Software (athenaClinicals)

Rather than manually maintaining multiple patient files in your cabinet, you can create patient profiles on their EMR database and update information any time you want. With its cloud storage, you can store patient information without worrying about safety concerns or patient confidentiality. You can also choose whom to grant access to patient information, even in your practice.

Also, read 5 Security Misconceptions about Cloud-Based EHRs

Here are some of the pros and cons of athenahealth EMR.


  • athenahealth EMR is labeled as a “disruptor” within the industry because of its revolutionary services.
  • Highly engaging patient portal
  • Numerous 3rd party apps can be integrated with athenahealth EMR for a better experience.


  • There are issues with athenahealth’s billing solution in terms of its robustness.
  • It may become expensive for most small to medium-scale practices.

Other benefits and features of having athenahealth EMR include back-up support for your practice, a patient portal, appointment management, and e-prescribing.

Pricing: athenahealth EHR’s license starts at $140 per month per provider, below the average industry price. Their full suite of services, however, can cost anywhere between $400-$700. 

Software Finder Rating: 4/5 based on athenahealth reviews.

What is AdvancedMD EMR?

AdvancedMD EMR is a cloud-based service provider that focuses on fulfilling physicians’ needs through state-of-the-art healthcare IT technologies. Their services include full-fledged EMR/EHR software, practice management, revenue cycle management, managed billing, patient experience, and telehealth services.

Rather than thinking of itself as a software provider, AdvancedMD considers itself a part of your team, where your success means their success. That’s why they position their services for long-term benefit for your practice. How do they accomplish that? For instance, their offer services like scheduling, iPad patient check-in kiosk, and more increase patient satisfaction.

AdvancedMD EMR Software

Similarly, AdvancedMD EMR/EHR also provides services like automated appointment reminders, medical billing, patient scheduling, e-prescriptions, charting, etc. Sure, you might feel that AdvancedMD’s prices are a bit high; their services make the costs worthwhile.

Here’s a list of pros and cons for AdvancedMD EHR:


  • Provides an extensive list of services and features that you can choose from.
  • They also provide practitioners with a client referral bonus, which they can earn by referring to other practitioners.
  • Offers a highly interactive, user-friendly, and minimalistic user interface. 


  • Can become expensive for small-scale practices.
  • Training materials and in-person training are costly.
  • They don’t offer some specialty-specific features. 

Check out our blog on AdvancedMD EMR vs. Amazing Charts EMR.

Pricing: AdvancedMD EHR’s license starts at $429 per month per provider. Simultaneously, their integrated suite of EHR and practice management costs $729 per month per provider.

Software Finder Rating: 4/5 based on AdvancedMD reviews

athenahealth EMR vs. AdvancedMD EMR

Now that we have discussed the advantages and disadvantages of the two EMR/EHR software, athenahealth EMR, and AdvancedMD EMR, it’s time to decide which one is better. However, that question is not as easy as it sounds.

Claiming that one EMR software holds precedence over the other would be inaccurate. Why? Both EMR software have their strengths and provide unique value to their users. For instance, athenahealth EHR focuses on enabling practitioners to provide accessible, sustainable, and quality healthcare services for everyone. On the other hand, AdvancedMD EHR focuses on catering to physicians’ unique needs and automating those tiresome routine tasks.

In terms of their values, AdvancedMD EMR aims to provide a complete suite of services to simplify and streamline your administrative and medical workflows. However, this comes at a relatively expensive cost, particularly for small scale offices. On the contrary, athenahealth EMR focuses on enabling practitioners to provide quality healthcare without having to worry about any non-clinical workflows.

Conclusion - Which is the Right Choice for Your Practice?

So, which one should you choose, athenahealth EMR or AdvancedMD EMR? Needless to say that the ultimate decision depends upon your practice’s needs, size, complexity, and budget. However, with Athenahealth EMR, you can focus more on your patients without having to worry about administrative tasks. Similarly, AdvancedMD EMR enables you to enjoy all of the services that you might need in your practice.

Check out some of our EHR comparisons:

Best EMR Software for Small Practices 2021

EMR Software for Small Practices

If you’re thinking of implementing EMR software for a small practice, then you’ve come to the right place. Although your focus as a practitioner should be to ensure quality patient care, that’s not the only concern you’d have. You also have to implement the right digital infrastructure to help you achieve quality patient care. This article will discuss some of the unique needs of small practices and some of the best EMR software for a small-sized practice

Here are some of the topics we’ll cover in this article.

EMR Benefits for Small Practices

EMR software helps medical providers save time and effort by eliminating the need for manual processes. It is especially true for cloud-based EMR because, with time, it also saves money as you do not need expensive hardware and technologies. 

Here are some of the key benefits of implementing an EHR in small practices.

Improved Clinical Efficiency

Manual clinical processes are often rigid and inflexible. However, automated workflows with EMR software can improve the flexibility, adaptability, and productivity of a practice. Physicians can access treatment plans, charting templates, SOAP notes, and much more with EMR software. Thus, physicians can do tasks in minutes that previously took hours. For instance, charting involves a lot of time and effort for each patient. However, with pre-built templates, you can take notes in minutes.

Minimized Errors and Maximized Productivity

An EMR software streamlines your workflows by reducing the chances of errors and eliminating redundant steps. It helps reduce the burden of routine administrative tasks from physicians and medical staff. You end up with more time to care for patients, thus, providing better care and higher revenue by seeing more patients.

EMR Needs of Small Practices

In contrast to the benefits of EMR software, there are a few needs of small practices. The most important thing is for the system to be affordable while eliminating the need to hire many staff. 

  • Appointment Scheduler: You should be able to view appointment types on a single screen. The front desk should be able to check-in patients fast. A useful scheduling module automatically shows copays and verifies patient eligibility saving your front desk time and effort.  
  • Patient demographic Module: Save all patient information such as medical histories, insurance, and personal info in a smart module that helps physicians during the diagnosis. 
  • SOAP Notes:  Have customized clinical notes or pre-built templates that reduce documentation time for physicians. The practice should have the option to document through text or voice recognition. 
  • E-Prescriptions: You can prescribe medication, approve refill requests, and manage patient medication all from your system. It provides ease for physicians and patients. Rather than patients coming in every time for a refill, they can request their physician to issue e-prescriptions.
  • Patient Portal:  With a patient portal, your patients can connect with their practitioners on the go. They can also chat directly with practitioners in case of emergency.

Although these are some of the top features, the list doesn’t entirely end there. Other features include decision support, lab and radiology interfaces, a robust reporting module, and active customer support.

EMR Software - Purchase Decision

One of the best ways to implement an EMR is to get your medical staff’s input first. Once you’ve organized the entire staff’s needs, you can choose software that helps simplify those needs. Remember that the process can be complicated and lengthy as this is not something that you should change frequently. Here are a few things to remember.

  • Most EMR companies do not discuss pricing on the first call. If the price is an essential decision-making factor and you want to save time, use a software review site such as Software Finder to assist you with this research.
  • It can take around three months to find the right software. So start early. 
  • Many EHR companies offer a yearly or longer contract. There are some vendors, though, that offer a no-contract option, such as Charm Health EMR, Kareo EMR.

To dig deeper into what to expect while purchasing an EHR, read our whitepaper on What the sales team doesn’t tell you.

Best EMR Software for Small Practices

Now let’s talk about some of the best EHR software for small practices available in the market. Here are the five top budget-friendly and capable EMR software for small ways:

BestNotes EMR

BestNotes EMR is a cloud-based EMR software that provides EHR/EMR services. Their features include a built-in CRM, patient portal, medication management, telehealth, etc. Although they provide a generic EMR as well, their primary focus is on providing healthcare IT services to behavioral and mental health practices.

Cost: BestNotes EHR’s pricing is $50 per month per provider. They also don’t charge any upfront fees.


MedEZ EMR is a cloud-based EMR service provider that specializes in medicine management and EHR modules. They also offer specialty-specific templates for numerous specialties like behavioral health, substance abuse, mental health etc. Their services include integration with labs and pharmacies, patient portal, clinical dashboard, patient navigator Etc. 

MedEZ EMR Software

Cost: MedEZ EMR offers their services for a price of $45 per month per provider.

Practice Fusion EMR

Practice Fusion EMR is a highly flexible and adaptable software that provides EHR/EMR services. What makes Practice Fusion EMR a good choice is that you can either choose to purchase their fully integrated suite or only handpick the services you need such as practice management, EMR, medical billing.

Practice Fusion EMR

Cost: Practice Fusion EMR is priced at $99 per month per provider. They also include free of cost customer support.

Therapy Notes EMR

TherapyNotes EMR is a cloud-based software that offers behavioral and mental health-specific EHR services. Their services include patient appointment scheduling, charting, telehealth, credit card processing, and specialty-specific templates.

Cost: TherapyNotes EMR charges $49 per month per provider for solo practices and $59 per month per provider for two or more clinicians.


WebPT EMR is a cloud-based software that offers EHR/EMR, practice management, medical billing, RCM, and analytics modules. It is an all-in-one service provider that takes care of all of your medical needs. Their services include documentation management, system integrations, customizable patient scheduling, reporting & analytics, and much more.

WebPT EMR Software

Cost: WebPT EMR prices their services at $3 per day per provider. They also offer free of charge email and live chat support.

EMR Software – A Need for Small Practices

Keeping up with the medical care quality standards is near to impossible without EMR software. To stay ahead of the curve, small-scale practices need to implement EMR software within their digital infrastructure. Besides, implementing EMR software comes with a lot of advantages as well.

But how do you know which EMR software you should go for? Check out our list of top EMR systems that provides all the services you need in your practice. 

Top EMR Platforms for Private Practice 2021

EMR Platforms for Private Practice

Finding the right EMR software for your private practice is always a tough job. With hundreds of options available in the market, it’s tough to choose a single EMR software. After all, you don’t want to end up with an ineffective EMR for your practice. That’s why we’ve created a list of EMR systems for private practices.

First, let’s talk about what makes an EMR useful. An Effective EHR/EMR software streamlines your clinical workflows, simplifies administrative tasks, improves patient care, and helps generate revenue. It also offers new and innovative features to help automate your operations for a better patient experience.

In this article, we’ll talk about four of the best EMR software for private practices. This includes:

Athenahealth EMR

Athenahealth EMR is one of the leading service providers that specialize in cloud-based healthcare IT solutions. They thrive to provide accessible, affordable, and sustainable healthcare for everyone. To pursue its mission, Athenahealth offers five modules that include:

AthenaClinicals: An electronic health records (EHR) or electronic medical records (EMR) platform for clinical charting.

AthenaCommunicator: Enables physicians to connect with other practitioners and patients.

AthenaCollector: A practice management software that streamlines clinical operations.

AthenaClarity: A data analytics tool that helps perform operational and financial management tasks. 

AthenaCoordinator: Enables physicians to share information perform order transmissions seamlessly.

The dashboard of Athenahealth EHR also offers patient scheduling, appointment management, manage incoming orders and lab results. Their medical billing module also includes a patented and up to date rules engine. For instance, if you’re using Athenahealth EHR, you probably won’t have to worry about the E&M changes coming in January 2021. Their up-to-date rules engine would ensure your claims are submitted accurately. 

Athenahealth EHR Software

Services: EHR/EMR, enterprise revenue cycle, order transmission, population health, Epocrates, secure messaging.

athenahealth price:  All good things come at a cost. To afford Athena EMR, you must have a budget of $350-$700 per month per provider, depending on the functionalities you need. 

Software Finder Rating : 4/5. Read Athenahealth user reviews.

Kareo EMR

Kareo is a fully integrated cloud-based EMR software that provides EHR/EMR, practice management, medical billing, and patient management services. Also, Kareo EHR is a 2015 certified edition software that provides an interactive and user-friendly interface and HTML5 programming ability. The cross-platform integration and interface provide a seamless digital infrastructure for your medical practice.

One of the most outstanding features of Kareo EHR is that it helps reduce redundant steps from your clinical and non-clinical processes. With its integrated platforms, you won’t have to worry about any double entries, human errors, missed information, etc.

Some of their services include simplified charting, e-prescriptions, integrated patient portal, easy integration with labs, ICD-10 and CPT ready, appointment management, electronic superbills, and more.

Amid these difficult times of the pandemic, Kareo EHR has also launched their new telehealth platform in September 2020. It is included among their value-added services such as mobile applications, reporting and analytics, patient statements, and patient self-pay services.

Services: Appointment scheduling, ONC-ATCB certified, e-prescriptions, customizable dashboard, ease-to-use, and patient portal.

Kareo price: Kareo Clinical EHR pricing starts at $160.00 per month. They do not have a free version.

Software Finder rating: 4/5. Read Kareo EHR reviews.

eClinicalWorks EMR

eClinicalWorks EMR is a cloud-based service provider that offers EHR/EMR and practice management services. It is a highly integrated software used by more than 850,000+ healthcare providers in more than 18+ countries. They provide many helpful features, such as patient engagement, population health, e-visits, financial reporting, analytics, etc.

The primary focus of eClinicalWorks EHR includes practice management, electronic medical records (EMR), and medical billing. They also provide customization options to cater to multiple specialties. 

eClinicalWorks EMR Software

One of the most revolutionary services by eClinicalWorks EMR is ‘Eva,’ a virtual assistant. The industry’s first virtual assistant can help you perform clinical operations, show patient information, access databases, write notes, and much more. Eva is designed to re-innovate the limitations of technology in healthcare and provide clinical workflow automation. All you have to is give a command like, “Hello Eva, please show me today’s appointments.” And Eva would bring up today’s calendar. 

Services: Integrated telehealth visits, charting, handwriting recognition, health and vital tracking data, compliance training, and interactive UI.

Eclinicalworks price: $350-$550 

SoftwareFinder rating: 4/5. Read eclinicalworks EMR reviews.

AdvancedMD EMR

AdvancedMD EMR is one of the most popular service provider in the industry due to its various features and services. They provide services like EHR/EMR, practice management, medical billing, managed billing, and reporting.

AdvancedMD EMR focuses on catering to physicians’ needs and designing healthcare software that fits into your workflow. Technology should fit the user; the user shouldn’t have to fit according to the technology. That’s why AdvancedMD offers an extensive list of services that include ePrescribing, customizable templates, telemedicine, EPCS, paperless faxes, multi-specialty support, prioritization, interactive dashboard, etc.

AdvancedMD EMR Software

Of course, there are a lot of benefits of implementing AdvancedMD EHR in your private practice. For instance, you can save time with simplified charting and e-prescription, streamline operations with task prioritization, and scheduling management, and access any information you need on-the-go. AdvancedMD EMR also ensures security through several safety protocols and measures. Making sure your confidential patient information stays confidential is one of the top priorities of AdvancedMD EMR.

Services: EHR/EMR, practice management, task prioritization, e-prescriptions, telemedicine, managed billing, task donuts, and patient cards.

AdvancedMD price: For a fully integrated AdvancedMD EMR and practice management solution, pricing starts at $729 per provider per month.

Software Finder rating: 4/5. Read AdvancedMD user reviews

Of course, the list of useful EMR software for private practices doesn’t end here. You can check out software like CureMD EMR, Practice Fusion EMR, and EpicCare EMR.

If none of these are what you’re looking for, you can download our comprehensive list of top EMR vendors and their pricing to find the right match for your organization. 

9 Hidden Costs to Look Out for When Choosing an EMR Software

Costs of EMR Software

When choosing an EHR software, you’ll need to look out for a few hidden costs as well. To estimate an accurate ROI, you’ll need to factorize the direct EHR costs of implementation such as licensing and hardware and indirect (or hidden) costs as well. Hidden cost of EMR software usually include employee training, customized changes in the EHR, assistance in implementation, and more. In this article, we’ll be going over some of the high hidden costs of implementing an EMR software you may face.

The top hidden costs of implementing an EMR software include:

These hidden costs may differ based on the EHR you’re implementing. There are a few EHR service providers that minimize hidden costs for physicians.

Patient Portal

A patient portal is one of the most helpful EHR software features that enables you to connect with patients seamlessly. However, a patient portal’s setup costs can go up to $450 with a monthly fee of up to $100. Some EHR service providers have started offering a patient portal as a part of an EHR software and removing the need for additional charges. These include CureMD EMR, AdvancedMD EHR, Athenahealth EMR, to name a few.

Customized Changes

When you install a new EHR system, you might need to tweak and adjust the solution to fit your environment. Practices often require more than the essential services of an EHR. So you would need to customize your EHR software inevitably. However, you can reduce the cost of personalized changes by selecting an EHR service provider that offers extensive user configurations.

Add-Ons & Upgrades

To benefit from the best services that your EHR vendor has to offer, you would need to upgrade your EHR now and then. However, upgrading your EHR software is a costly endeavor. With the new changes in E/M coding coming from Jan 1st, 2021, you might need to upgrade to the latest EHR version. To better facilitate the changes, you might also need to implement add-on services. With add-on services, you might need to pay an additional amount every month.

Temporary Productivity Loss

You might be wondering, why would you experience a temporary productivity loss if an EHR software is supposed to improve productivity? When you implement EHR software, it takes a certain amount of time for your staff to get used to the new system and use all the features required efficiently. So there’s a small learning curve that you’ll have to experience after implementing an EHR software that temporarily reduces productivity.

Some EHR software help minimize this effect by providing an easy-to-use interface and training manuals/tutorials.

Migrating Data and Conversions

EHR software help practitioners view patient information, check lab results, review prescriptions, etc., with ease. However, when you implement EHR software, migrating your patient information from your previous system to the new system can be costly. Multiple factors come into play here that affect how easily you can migrate your data. These include the capabilities of your database, the option to import data within your EHR, etc.

According to an estimate, data migration costs can go as high as $30,000 to $40,000, depending upon the practice’s size, complexity, and nature.

Read: 7 things to know before migrating your data from an old EHR

Implementation Assistance

While most EMR companies cover implementation costs in their setup fees, you will have to pay extra if you are looking for onsite implementation or training assistance. It can be an expensive endeavor as apart from paying for their services, you are often asked to cover their transportation cost, which can be significant.  

For more details, check out our guide on implementing EHR for small practices.

Employee Training

Your staff will need training for the new EHR system. It includes your nursing staff, physicians, office, and administration staff. Although most EMR companies offer 20 hrs of training for free, any additional training hours will come at a cost. Most EHR service providers follow the standard rate of $1,000 per day for further training. You can avoid this cost by using online prerecorded training modules provided by your vendor or having a master trainer trained in your practice who can teach others.


In addition to the implementation and purchasing costs, you might also need to pay a certain amount of maintenance fee annually. However, there are recent trends that indicate a decreasing rate of maintenance cost. Most EHR service providers choose not to charge any annual maintenance fees to improve their client relations.

Security Features

Compliance with HIPAA and HITECH guidelines reduces the chances of a data breach, but they don’t wholly ensure data safety. To maximize your security, you’ll need to implement security protocols and features.

Read: 6 Must-Have cybersecurity Features in your EHR.

Final Words – Steer Clear from Hidden Costs

Whether you implement an EMR for regulatory purposes or to increase your practice’s operational efficiency, there are costs both upfront and hidden that you must be aware of before choosing a vendor. It is ideal to have a conversation about these costs with your prospective EMR software companies from the get-go to avoid any unpleasant surprises in the future. You will enter into long-term contracts with these companies, so it’s always better to be safe than sorry.

E&M Coding Changes Coming in Jan 2021. Is Your EMR Ready?

E&M Coding Changes in 2021

If you’re tired of counting bullet points to assign an E/M code to an outpatient, I have some good news for you.

According to the new guidelines by the American Medical Association (AMA), Evaluation and Management (E/M) coding is going to be much simpler than before. As of now, all changes are for outpatient codes. However, changes in other E&M Coding are expected to follow. With such a drastic change in E/M coding, you should also question if your medical software providers like EHR software are ready for the change.

Starting Jan. 1, 2021, practitioners will select their E/M codes based on their total time spent in care for the patient or the medical decision making (MDM) involved in patient care, whichever is most beneficial. Also, Medicare reimbursements will modestly increase for each level.

If you think these are only minor changes and wouldn’t affect your medical practice, you couldn’t be more wrong. The reason is without accurate Coding for outpatients, and you could have increased denied claims, reduced reimbursements, and so on.

In this blog, we’ll be discussing the following:

Before we move on to the changes in E&M coding, let’s talk about why these changes were necessary in the first place.

Was There a Need For change?

The 2021 E&M coding changes were designed with help from the Centers for Medicare and Medicaid Services (CMS) to:

  • Reduce the burden of administrative tasks on physicians
  • Change payments for E&M codes
  • Streamline documentation requirements

CMS’s initial proposal was to break down office visit E/M levels 2-5 to a single payment. While it would have provided a modest increase for level 2 and 3 E/M codes, they would have cut reimbursement for the top-level codes by more than 50%. There was concern that these changes would adversely affect physicians caring for complex patients across medical specialties. Naturally, this proposal faced rejection from the physician communities.

After that, the AMA worked with stakeholders and came up with a proposal that would decrease physician documentation requirements while also continuing to differentiate payment based on care complexity. Resultantly, with these changes, there will be modest payment increases for most office E/M codes beginning Jan. 1, 2021, which may benefit those who manage patients with complex conditions.

What Are the Fundamental Changes in 2021 E/M Coding?

Although there are numerous changes made to the E/M codes, there are a few that stand out. Here are some of the more prominent ones:

  • Deleting level 1 new patient visit (99201)
  •  Prolonged services (15 minutes) can be reported under 99215 and 99205.
  • No time reference in code 99211
  • Established new codes 99212-99215

 You can read up on all of the changes made on the official AMA website.

Also, you might need to reorganize your medical practice to fit the requirements of 2021 E/M changes.

Code-level to be determined by medical decision making or time. Elimination of history and physical exam as elements in code selection

Though performing a physical exam and recording patient history are clinically necessary and contribute to medical decision-making and time, these elements will not factor into code selection. Instead, the code level will now be determined solely by medical decision making or time.

Choosing Between medical decision making (MDM) and Total Time in the E/M Documentations

The MDM still includes only three components: the complexity of the problem, risk, and data. However, extensive edits have been made to the way these elements are defined and tallied.  

Redefinition of the concept of time meaning minimum time, not the typical time or “face-to-face” time. Minimum time represents the total time a physician/qualified health professional will spend on the date of service. With this change, physicians will now be reimbursed for non-face-to-face services such as care coordination essential for patient care.

Tweaks in the selection criteria for MDM

One of the significant changes made in the criteria for MDM is specificity. Terms that were vague and possibly confusing have been replaced with specific terms and phrases. For instance, the word ‘mild’ was replaced with ‘acute or chronic”. Secondly, previously undefined terms, such as “Independent Historian’ were also defined and specified.

CMS also plans to add a new Healthcare Common Procedure Coding System (HCPCS) on Jan. 1, 2021, which can assess any additional costs that may occur when dealing with complex patients.

Are 2021 E/M Coding Changes for Everyone?

Any changes in the 2021 E/M office/outpatient CPT codes for either new or existing patients apply to Medicare, Medicaid, Medicare Advantage Plans, and commercial bodies. However, E/M of HCPCS codes are only applicable to Medicare, Medicaid, and Medicare Advantage Plans. Commercial payers are not required to accept HCPCS codes.

What Can You Do to Prepare for 2021 E/M Coding?

So there you have it, all of the changes that will be made by 2021 E&M Coding. However, you might be thinking, “How do I plan for these changes?” Here’s a list of precautions you can take to ensure you stay ahead of the curve.

Reach out to your EHR vendor: Talk with your EHR vendor about their plans for incorporating the changes. Mainly about how the EHR’s code calculator inculcates time and MDM. Would the EHR software be able to differentiate between the changed codes and others?

Reach out to your medical billing partner: You may also reach out to your medical billing service provider to determine what they’re doing to facilitate the changes. Likely, some service providers would still prefer their selection criteria to be based on physical and history.

Make sure your staff understands medical necessity: Even if you choose the total time in E/M coding documentation, make sure the time reported is realistic. Chances are, if a doctor reports 60 minutes for a patient with a concussion, they won’t be able to justify it.

Take a glance at your current documentation: Does your current documentation support total time as a measure in MDM? How aligned are you with the AMA’s new guidelines?

Conclusion – Are You Ready for E/M Coding Changes?

Numerous E/M codes for outpatients have been re-aligned to help remove some of the burdens on physicians. It also helps streamline lengthy documentation to help clear up your time. Although these changes can seem scary initially, the change should be better once you get the hang of it. You have time to plan, prep, educate, and implement effectively, but as time is winding down, you better put pen to paper soon!

The Best Medical Billing Services for Small Practices

Medical Billing Companies 2021

A medical billing company does more than submit claims on your behalf. It makes sure that the submitted claims and its corresponding documentation are complete. Follows up with patients and insurances for any outstanding payment and ensures that your practice financials are updated so that you can focus on doing your job, i.e., taking care of your patients.

Considering how much is at stake, finding medical billing service provider that you can rely on is crucial. The good news is that you have options to choose from:

  1. You can either select your EHR vendor; most provide revenue cycle management services in addition to EMR software.
  2. You can outsource to a third-party medical billing company that is ideally a local one.

 Both options have their pros and cons:

Top Medical Billing companies 2021-infographic

If you want to learn more about choosing between your EHR company and a local medical billing service provider, read our article on Choosing a Medical Billing Company for small practices.

However, if you have decided not to opt for a medical billing provider near you and instead invest in one of the big guns, continue reading. We’ve compiled a list of the best medical billing companies based on user rankings.

  • AdvancedMD
  • AthenaCollector
  • Kareo
  • CareCloud
  • BillingDocs

AdvancedMD Medical Billing Software

AdvancedMD is one of the industry’s top players that focus on small and large practices, making it affordable yet scalable. It offers a wide range of services, including an EHR/EMR module, Practice Management (PM) module, telemedicine software, and RCM.

With AdvancedMD Medical billing service, you get their top-ranked EMR and PM for free.


Here’s are some of the pros and cons of AdvancedMD Medical Billing:


  • Has a 95% pass rate on the first claim
  • Assists with denied claims
  • Checks insurance claims for mistakes before sending them out


  • Mobile App is only available for iOS devices
  • Doesn’t code insurance claims on its own
  • Charges extra for after-hours customer support

AdvancedMD offers an extensive suite of features and benefits to its users. Some of their top features include:

  • Appointment scheduling software
  • Patient portal
  • Optimized mobile app for iOS devices
  • Claims management
  • Centralized billing
  • ClearingHouse

AthenaCollector Medical Billing Software

Founded in 1997, AthenaCollector is one of the many healthcare IT modules offered by Athenahealth. Rather than developing a single software for each type of service, Athenahealth has created multiple modules that act effectively alone and as one.

The biggest convenience AthenaCollector provides by automating your billing service yet maintaining in-house control over it. AthenaCollector offers 93% first-pass insurance claims.

Here are some of AthenaCollector’s pros and cons.


  • Very easy to use navigation and interface.
  • Robust reporting & analytics features
  • Offers claims management


  • A low first-pass insurance claim rate
  • Charges a small fee for denied claims
  • May become complicated for single practices
  • Doesn’t code your insurance claims

AthenaCollector does not code your insurance claims itself, but it does scrub for coding errors with a rules engine and human reviewers. After your codes have been verified and corrected (if needed), they are sent off to the insurance companies.

Some of AthenaCollector’s top features include:

  • Claims management using a rules engine
  • Patient check-in process
  • Automated performance reports
  • Dashboard optimized for revenue cycle
  • Appointment scheduling management

Kareo Medical Billing Software

Kareo medical billing enables practitioners to spend more time with their patients through their all-in-one solution. It includes medical billing, integrated healthcare IT systems, and managed services. Kareo’s objective is to help practitioners treat their patients instead of routine administrative tasks. Referring to itself as the “Only complete technology platform,” Kareo is designed for single practices.

While Kareo offered medical billing services itself in the past, it now has parter vendors that provide this service to Kareo Clients. Here are some pros and cons based on Kareo’s reviews.


  • Offers a PM solution
  • Assigns a Success Coach when you sign up
  • Affordable pricing


  • Kareo EMR and PM also come as a packaged deal
  • Doesn’t provide claims follow-up in their basic pricing plan
  • Managed billing needs to be purchased separately

With medical billing, EHR/EMR, and practice management combined into one software, you get a few advantages. These include:

  • Appointment scheduling with automated reminders
  • 70+ standard reports available
  • Efficient claims processing
  • Claim tracking

CareCloud Medical Billing Software

CareCloud medical billing is yet another solid choice for your practice. With CareCloud, you can choose how much of your operations you would like to outsource. You can choose to integrate their EHR and PM software with their medical billing software or use third-party ones.


In essence, you can hand-pick the services you want for your practice. CareCloud also has an astonishing first-pass insurance claim rate of 97%, one of the highest in the industry.

CareCloud’s pros and cons are listed below.


  • Offers a user-friendly interface
  • Completely customizable billing services
  • Offers consulting services as a plus point


  • High cost of implementation
  • Only available on iOS devices

Some of the top features of CareCloud include:

  • Free access to MIPS training
  • Reduces coding errors by using CollectiveIQ
  • Real-time claim management
  • Helps generate patient statements
  • Centralized PM software

BillingDocs Medical Billing Software

If you are looking for good value for money yet comprehensive billing service for your practice, BillingDocs is a good option. As the company solely focuses on providing RCM services, they can provide excellent service and support to their clients. BillingDocs offers credentialing, accounts, receivables management, and medical billing services. As a practitioner, you have the option to  choose which of the services you want to implement

BillingDocs is an all-in-one medical billing platform that focuses on boosting productivity, reduce denied claims, and help you manage your payments faster.

Check out their webinar about credentialing for new medical practices.

The pros and cons of BillingDocs are as follows.


  • Compliant with Medicaid and Medicare
  • Reduces billing and coding errors
  • Streamlines cash flow


  • Has no EMR or PM of its own

Some of the top features of BillingDocs includes:

  • Reviewing and resolving denied claims
  • Electronic Remittance
  • Posting insurance claims and patient payments
  • Detailed and in-depth insurance claim follow-up
  • Free billing audit
  • Patient insurance verification
  • Assistance with coding

Also Read:  Cost Comparison of Top Medical Billing Companies

Which One's the Right Choice?

At the end of the day, when you’re deciding on a medical billing service, it’s essential to keep your practice’s needs at top priority. Once you have figured that out, you can begin your journey of reviewing some of the vendors out there.
If you need a little help or advice for finding the right billing service, fill out the form at the top of this page