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Community & FQHC Health EMR Software

Community & FQHC Health EMR Software Guide

Community health clinics and federally qualified health centers (FQHCs) aim to provide quality care to vulnerable populations and serve over 20 million patients a year. Despite their importance, community health clinics and FQHCs are often underfunded as compared to private sector organizations. 

EMRs not only have proved to cause significant improvements in the quality of the care but are also lower in costs. It will add value to your infrastructure by managing the clinics’ heavy workflow. 

When it comes to EMRs, there are a million choices on the market. Finding quality-care software is a daunting task. While many practices use a paper-based healthcare system, they are time-consuming and prone to errors. 

Implementing EHR software will make your life a hundred times easier. And to get you started, this guide will help you begin your process of searching for EMR systems for your practice by providing you with information on features and tips to consider. 

Get the hang of all the ins and outs of EMR software with our detailed guide!

Features of Community & FQHC Health EMR Software

Choosing a community & FQHC health EMR will help you improve patient care. It makes the entire administrative, clinical, and billing process seamless. To understand the software mechanics, it is advisable to first learn about its various features and functionalities. Before choosing, you should check if the software has the following prospective characteristics:

Coordination Among Providers:

Community healthcare practitioners need to be coordinated to refer patients, share patient data across practices, locations and let clinics, billing experts or administrative manage information. 

Integrated Clinical and Administrative Database:

Administrative teams at the community healthcare clinics stay busy with UDS, FQHC, and CMS reporting requirements, having easy access to data can help minimize the time needed to deliver accurate operation and performance data to funders. 

SOAP Notes:

Because different clinical needs are met by community health centers, top community & FQHC EMR systems often provide built-in templates for up to 30 specialties. These should be customizable for the convenience of users. 

Reporting and Management:

FQHC administrative teams constantly need to fill in reporting requirements. EMR helps in keeping up-to-date records, track new sources of funding through benefactors and grants, and coordinate patient care across satellite clinics to provide better healthcare. 

Technical Support:

EMR systems are complex and lack of support available is one of the top complaints in the community healthcare sector. Vendors should provide round-the-clock support in implementation and on-site training to maximize EMR functionality. 

Support Network:

EMR providers also incorporate projects to create support networks, such as benchmark creation and information-sharing programs. They also offer networked community health centers pricing based on ‘economies of scale’ for the whole network. 

Seamless Billing:

EMR systems can help you carry out compliant and efficient billing, some vendors even provide split billing feature. Your software should be able to import federal poverty guidelines and assist clinics in automating what they charge based on sliding scale fees. 

Real-time Dashboard:

Top Community & FQHC EMR software must feature a real-time dashboard that will help physicians to clearly view patient charts, profiles, billing processes, scheduling etc. all at one place. The dashboard also saves the time that is taken in opening multiple tabs.

Coding:

Your community & FQHC health EMR should offer the option to insert the Healthcare Common Procedure Coding System (HCPCS), International Classification of Diseases (ICD), and Current Procedural Terminology (CPT) coding sets. 

Patient Scheduling:

An important feature that allows patients to book appointments for checkups, equipment, and rooms. 

Have a look at the latest E&M coding changes released in January 2021!

Top Benefits of Community & FQHC Health EMR Software

User Interface: 

Not all doctors are not tech-savvy; it would not be right to expect them to be experts in using EMR software. Effortless and straightforward software should be a top priority as it will also be easy for the customers to switch to electronic service. Good software also has in-built recording systems for specialty practices. Some vendors offer free training too. 

Workflow Management: 

Working in any specialty-specific practice comes with dealing with heaps of data. Hence you should make sure your EHR software facilitates care and support rather than interfering in direct patient interaction. EMR software workflow will give you the comfort of electronic patient charting, diagnosis, and managing/maintaining the documentation according to your workflow.  It eases the process of data entry by allowing users to input information into patient records electronically. Some EMRs also offer speech-to-text functionality (voice command). This helps doctors better understand patients’ conditions and help them make the right decisions at the right times.

Billing Assistance:

Since many medical practitioners hesitate to accept insurance and Medicaid payments, some vendors have started facilitating billing operations and documentations. Some also partner with third-party billing services. This changes the whole ordeal and simplifies the process and tracking system even more for small to midsize practices. 

Health Information Exchange: 

EMRs with HIE connectivity allow doctors and hospitals to stay connected across the US. 

E&M Coding:

Coding integrated with the EMR presents better evaluation and management standards, ensuring that healthcare payers have all the clients’ information to payout.

User-Friendly Interface: 

Provides quick access to commands and standard features. It is the most critical factor in facilitating interactions between the customer and doctor through its easy-to-use navigation and customization. 

Quick Tip: Get precise guidance by looking at the top EMR platforms for practice management in 2021

Tips for choosing an EMR vendor

When selecting a clinic management EHR, providers should consider features deemed necessary to improve efficiency and care at your clinic or solo practice. For example, some EMRs will allow you to create and store custom, reusable notes in a database for quick retrieval during a patient encounter. Besides, many clinics benefit from administrative features, such as a calendar application or patient scheduling for clinical appointments. 

Also, keep an eye out for vendors who will also give you a free EMR demo. Keep reading our guide for an insight on useful facts to consider before purchasing:

Size: 

Depending on your practice’s size, whether it is a solo or small practice having a limited number of staff, choose a vendor that either employs free EMR software or works on a low monthly fee structure. Software is always designed keeping in mind the number of users, budget constraints, scalability, and support. 

Cloud-based EMR software:

For small scale size, opt for cloud hosting storage; it will offer ample storage and backup with improved efficiency, security, and safety. 

It maintains and manages patient health files in the cloud (off-site) than on internal servers located at a medical facility or practice. Due to its multiple advantages, Cloud EMR has grown increasingly popular. It can support various devices and can be accessed anywhere, anytime with internet access. Some cloud-based vendors include ChartPerfect, CareCloud, CureMD, and ChartLogic, etc.  

Medium-sized practice: 

The requirements for medium-sized practice are stringent. Still, the EMR software also necessitates unique features such as interoperability (for smooth workflows and quality care), dedicated customer support, multi-device support, and extensive reporting functionality to keep an eye on the practice’s overall performance. 

Large practices:

Consist of 15-20 medical providers; therefore, a scalable EMR solution is needed to accommodate users and doctors from multiple locations. Comprising fifteen to twenty medical providers, these practices often require support for multiple users to access the systems simultaneously. Large practices also require resources such as dialysis chairs, procedure room allocation, etc. 

Hospitals and Enterprise Organizations:

Hospitals and Organizations need a list of requirements to be fulfilled by EMR software. EMR vendors for hospitals and enterprise organizations are best suited for ACOs, PCMH, IPAs, CINs (Clinically Integrated Networks), Public Health Departments, etc.

Features such as inventory management modules, interface with local labs (LIS), EMAR (electronic medication administration records), machines, and diagnostic equipment, along with drug dispensing, are of utmost importance. It should also integrate easily with other software and medical devices. 

System Architecture: 

Site computer servers or cloud-based software should be available anywhere through the internet. Selecting a design depends solely on your comfort level and choice. Some medical practitioners prefer a computer server as it covers the HIPAA requirements, while others want database access.

Customer Support Quality: 

Having an efficient and quick customer support service available all around the clock is essential when your software faces a technical glitch. Most of the EHR software vendors provide customer support as part of the plan without any additional cost.  

Beware of the hidden costs that vendors try to sell.

Certification: 

This goes without saying that whatever software you decide to opt for in the end should have a certification. For any specialty-specific software, look out for the ONC-Authorized Testing and Certification Body (ONC-ATCB). They will make sure that your vendor meets applicable objectives and, most importantly, is HIPAA compliant. Security of patient data and medical records is a principal concern for clinicians, medical providers, and your patients. Top EMR Software Vendors from today like AdvancedMD EMR, PrognoCIS EMR, Modernizing Medicine, Chirotouch Kareo, etc., use data encryption technologies and other advanced tools in every section of the EMR Software to make sure they safeguard patient records.

24/7 Access: 

Verifying that your EMR is accessible on both PC and Mac is required. You never know what computer you will be accessing the software or which device your patient will be using.

Mobility: 

Since smartphones rule the world and are easy to carry around, to keep up with a fast-paced world of technology, a vendor must have a mobile application service for its software solution. Having an application 24/7 on the go will make it convenient for the doctor to take notes of symptoms, patient history and electronically prescribe medication. 

Conclusion

Choose wisely and find the best EHR service provider for your practice with our vast resources. With the right technology—make your work life easier and your healthcare dynamic. Find the suitable EMR with SoftwareFinder.

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