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Custom Software vs. Off the Shelf Software Solutions: Which One is Better?

Every software development agency has to make the decision between build or buy during their digital transformation journey. The biggest concern for company executives is the balance between the short-term and long-term goals. Automation requires companies to decide between custom software and off-the-shelf solutions. Each option has its benefits and drawbacks, such as the commercial software can be implemented immediately while custom software developers take their time to deliver specific requirements.

There are some significant differences between both options, which affect the final decision for businesses. 

Total Cost

The off-the-shelf and custom solutions differ in terms of their value. The commercial software will cost less than a customized solution and has a one-time payment or fee for its purchase. This is because the software development outsourcing expenses are shared by thousands of customers who buy the license.

Custom software, however, is explicitly programmed for a particular business and addresses their needs only. Their custom software developer has multiple discussions with their client to map out the software’s requirements, framework, and workflows. It is a tailored service which is why it costs more too.

Competitive Advantage

The competitive advantage offered by ready-made software and a customized solution is different. With off-the-shelf solutions, there is not enough leeway because they are being used by the competitors too. They are experiencing the same productivity levels and facing the same challenges as every other user. The outsourcing software is tailored to specific business requirements, and businesses can leverage it to their success. The custom software developer creates the solution to promote growth and higher revenue.

Level of Scalability

In essence, every software is scalable, and certain SaaS products are designed to help businesses grow. However, there is limited scalability with off-the-shelf web development software because you do not entirely own the software. Users are subscribing to readily available services, even those they never use or will need.

With custom software Development Consulting, it is much easier to adapt to business needs and adopt agile workflows. They cater to different departments and include options to expand wherever needed. In addition, the custom software developer makes sure their product is future-ready and integrates advanced technologies like AI and ML to automate processes. 

Deployment Speed

There are many off-the-shelf solutions available with predefined features and functionalities. These address generic business challenges and are easy to use. With prepackaged web development software, the deployment is quick, and installation can be completed within a day. 

Custom solutions are built from scratch, and it requires time to finalize the scope, features, and other specifications before development even begins. Based on the complexity and size of the project, it can take months or even years to deploy. If a business is pressed for time, then they would be better of with ready-made software. These do not offer the same level of personalization as a custom software developer, but some options can be customized according to the user. These are hybrid models and require a few weeks for deployment.

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