Overall Rating

4.5

35 Reviews

Rating Distribution

5

star

(23)

4

star

(8)

3

star

(2)

2

star

(2)

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

filter

Filters

Friendly user software
Pros

for me learning and using it is very straightforward. With ERA posting, you can review all service lines before posting.

Cons

it doesn't allow pulling reports compatible with Excel, despite the option to print to Excel, with headings showing on every page.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Gisela

Medical Practice, 51-100 employees

More than a year

October 2022

Very good online software
Pros

Accessing this software from any device is a piece of cake, just an internet connection is required.

Cons

It would be great if there were an admin panel to manage all user passwords or to change passwords centrally.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Nand

Higher Education, 11-50 employees

More than a year

October 2022

Review of Medisoft
Pros

I find the product effortless to use and the support from customer service is exceptional.

Cons

This product frequently crashes, and there are strange glitches that make it challenging to use.

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

Shaunna

Medical Practice, 51-100 employees

More than a year

October 2022

Reports database is not good
Pros

I have encountered issues in reports that do not assist with billing tasks.

Cons

I am facing issues with reports that are not helpful for billing, they do not accurately reflect activity.

Ease of use

6

Value for money

3

Customer Support

3

Functionality

3

Mike

Medical Practice, 1-10 employees

Less than a year

October 2022

Medisoft has great features and ease of use
Pros

Their layout is simple and it offers more features than my small office typically uses.

Cons

I have added a feature from an external source for texting/calling patients for appointment reminders. Though it works flawlessly, integrating it directly into the software would be beneficial.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Christos

Health, Wellness and Fitness, 1-10 employees

More than a year

October 2022

medisoft review for the chiropractor
Pros

I love their Integrating patient and insurance details.

Cons

Having text reminders for patient appointments, with an interface for them to respond or schedule, would be convenient.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

kevin

Health, Wellness and Fitness, 1-10 employees

More than a year

October 2022

Medisoft Review
Pros

I love Using this product, it is technically straightforward and easy to use.

Cons

I have not found any particular drawbacks to this software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

5

Christina

Medical Practice, 500+ employees

More than a year

October 2022

Compare to others software is much better
Pros

It is user-friendly and the support team responds quickly.

Cons

I need more information when sending out statements.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Nidia

Medical Practice, 11-50 employees

More than a year

September 2022

Medisoft
Pros

The ease of logging in from different computers and having constant data backup are what I appreciate the most. Technical support has always been timely and professional.

Cons

There really is not anything I dislike. I have only been using it for about a year, so I am not sure about upgrades, but I am assuming and hoping they'll go smoothly, like everything else.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kristi

Insurance, 1-10 employees

More than a year

September 2022

Great Product! Awesome support personnel
Pros

It is easy to use and customize according to your practice's specific needs. The support staff is awesome!

Cons

I wish I knew more about the types of reports available. Sometimes it is hard to get all the information I need into one report, but that is probably due to my inexperience with this aspect.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Denise

Medical Practice, 1-10 employees

More than a year

September 2022

It is a good overall product
Pros

I have been using this product for years;,overall, it is a good-quality product.

Cons

The main issue is the lack of automatic grammatical correction. Glitches sometimes cause entire exams or patient histories to disappear.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Boris

Medical Practice, 1-10 employees

More than a year

September 2022

Medisoft Review 2022
Pros

Medisoft is genuinely user-friendly, we've been using it in the office for the past 11 years.

Cons

The software lacks insurance verification.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Jaime

Medical Practice, 1-10 employees

More than a year

September 2022

Very Satisfied With Medisoft Program
Pros

As a busy Chiropractor, I find Medisoft ideal for scheduling my patients due to its ease of use.

Cons

I can't think of any cons to the Medisoft program at the moment.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

William

Medical Practice, 1-10 employees

More than a year

September 2022

Would highly recommend Medisoft
Pros

Medisoft was easy to use, and all its features were impactful.

Cons

Using Medisoft was fantastic, I didn't notice any downsides.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Janet

Health, Wellness and Fitness, 1-10 employees

More than a year

September 2022

I highly recommend it for small businesses, easy to learn and work with it!
Pros

Working with it is easy, it significantly simplifies appointment scheduling.

Cons

There was not much I did not like! It was fantastic and straightforward!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Shahla

Medical Practice, 1-10 employees

More than a year

September 2022

Review
Pros

The array of products and capabilities is impressive. Even if it's a bit challenging to figure out, the options available are fantastic.

Cons

Leveraging all the products it offers is very challenging.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Brenda

Medical Practice, 1-10 employees

More than a year

September 2022

My Review
Pros

I appreciate the software for its ease of use and quick maneuverability through different tabs. Customization options are great, and I like the free updates and available assistance.

Cons

I have no complaints. I would not switch from Medisoft, even with the abundance of industry-tailored software available.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

jENNIFER

Accounting, 11-50 employees

Less than a year

September 2022

Physician
Pros

You can create templates for controlled substances, billing codes and diagnosis lists.

Cons

Renewing prescriptions is not straightforward. Titles and dates are challenging to use. It sometimes closes before completing a chart.

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

Piyush

Medical Practice, 11-50 employees

More than a year

September 2022

Medisoft overview
Pros

It follows the Windows operating system format, making navigation easy. Integration with platforms like RelayHealth makes claim management seamless.

Cons

Designing new reports or lists in the design mode is not very user-friendly.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Benjamin

Accounting, 1-10 employees

Less than a year

September 2022

pros and cons
Pros

What I most love about this sodtware is their Tailoring the program and generating reports is straightforward.

Cons

It is not updated according to Medicare and federal government requirements.

Ease of use

8

Value for money

2

Customer Support

2

Functionality

2

Chaitanya

Medical Practice, 1-10 employees

Less than a year

September 2022

25 Years and still going strong!
Pros

I started using Medisoft in 1996 when insurance billing was manual, and appointments were in a book. Our practice has grown alongside Medisoft, which has been instrumental in our success, handling tasks from insurance billing to eligibility and reports.

Cons

we started using Medisoft early in the practice, so integrating it was easy. I genuinely have no complaints.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Cynthia

Mental Health Care, 1-10 employees

More than a year

September 2022

Amazing product!
Pros

I am a fan of Medisoft and Clinical, it is cost-effective and meets all my practice's needs. Tech support is quick, and the program itself is very user-friendly and customizable.

Cons

I have no dislikes regarding Medisoft. Occasionally, the cloud-based program can be slow to start up, but that could be due to internet issues.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kolin

Hospital & Health Care, 1-10 employees

Less than a year

September 2022

Medisoft is good program
Pros

Entering data for charges and payments is a breeze, and the reports are valuable.

Cons

The Office Hours component should offer more functionality.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Simeon

Medical Practice, 1-10 employees

More than a year

September 2022

Great billing software
Pros

This software is extremely user-friendly and easy to implement.

Cons

Integration into this system in previous experiences has been very smooth. Finding local vendors for support was challenging, the only complaint when implementing a server-based system.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Christy

Medical Practice, 1-10 employees

More than a year

September 2022

Medisoft review
Pros

Medisoft is easy to use and fulfills all my billing software needs.

Cons

Compatibility with other software, such as Indian Health Service's RPMS software package.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Lawanda

Medical Practice, 11-50 employees

More than a year

September 2022

Medisoft Review
Pros

This software is easy to use, with no frequent updates needed.

Cons

Some features are not user-friendly. Otherwise, no other concerns.

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

Yusr

Hospital & Health Care, 1-10 employees

More than a year

September 2022

Medisoft on the Fence
Pros

What our practice likes most about this software is its ease of use.

Cons

Some aspects of the program need to be revised, and many ERA issues remain unresolved.

Ease of use

8

Value for money

5

Customer Support

6

Functionality

6

Patty

Medical Practice, 1-10 employees

More than a year

September 2022

Medisoft
Pros

It is simple to use the program and train new staff.

Cons

For me contacting customer service for product information relies on vendors and other managers.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Ken

Medical Practice, 1-10 employees

More than a year

September 2022

Medisoft since 1999
Pros

I have been using Medisoft since 1999, starting with its DOS version. Despite the changes over the years, I have stuck with it because it's extremely user-friendly and easy to teach and learn.

Cons

As my medical billing business grows, it becomes harder to use. I'd like to be able to use it in the cloud, but that is extremely costly for a small business like mine.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Mona

Hospital & Health Care, 1-10 employees

More than a year

September 2022

Good software
Pros

It's user-friendly, making navigation and browsing through the software a breeze.

Cons

There are too many report options, simpler options would be better.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Sangita

Outsourcing/Offshoring, 1-10 employees

More than a year

September 2022

Program Comparisons
Pros

Compared to other systems, I prefer the simplicity of this system.

Cons

The Statement Management system is complex, and I had to reformat all the templates, although it's a great feature of Medisoft that allows this.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Janet

Medical Practice, 1-10 employees

More than a year

September 2022

Excellent Product
Pros

Operating it is very easy and the support system is good.:)

Cons

I can not comment on faults as I have not found any.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Bhagwan

Medical Practice, 11-50 employees

More than a year

September 2022

Easy Implementation, Great Training & Education
Pros

The numerous features are appreciated, especially the available reports.

Cons

I feel like there is a lot more I can learn!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Heidi

Medical Practice, 1-10 employees

More than a year

September 2022

Medisoft Customer Review
Pros

I am impressed with Medisoft's support system. The team is supportive, knowledgeable, and hardworking.

Cons

I like everything about this software. I can't resist its simplicity. From changing screens to performing any activity, the software is so intuitive.

Ease of use

10

Value for money

4

Customer Support

10

Functionality

10

Anjana

Medical Practice, 1-10 employees

More than a year

September 2022

Honest Review
Pros

Entering demographic information and CPTs/Diagnosis codes in the transaction entry screen is generally easy.

Cons

The reports are challenging to get accurate information from. They are too generalized, and even custom reports have significant accuracy issues.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

Anastacia

Medical Practice, 11-50 employees

More than a year

September 2022