TalentLMS Software

Very disappointing

Pros

Working with them has been a pleasure; they are so friendly and responsive with their support.

Cons

When it comes to setting up and implementing the platform, you are pretty much left to your own devices. Support tickets are an option, but live calls are not on the table. Instead, they direct you to webinars and their knowledge base. The user experience for admins and learners leaves much to be desired with its limited features and difficulty managing courses and users.

Good Customer Service

Pros

Over the year using TalentLMS, the team at Epignosis has been fantastic. Even without a dedicated customer success manager, their general support team has been exceptional in resolving our queries. We initially chose TalentLMS for its affordability and multi-tenant capability and have not looked back since.

Cons

The branches feature functions adequately, but adding users manually to branches is a hassle. Switching between branches is alright but not seamless. What really bothers us is that each branch requires its own SSO configuration and login portal. It would be fantastic to have a unified login screen using SSO credentials to direct learners automatically to their respective branches based on their email addresses. Although we can work around this with Zapier, relying on an integration engine to link TalentLMS back to itself feels absurd.

Easy-to-use LMS

Pros

Setting up and using TalentLMS is a breeze, even for non-HTML/CSS experts like me. Managing courses and tracking learner progress align perfectly with our business processes. Their support team is outstanding, and being involved in beta testing is a breeze. Plus, all developments on TalentLMS are covered in the annual license fee.

Cons

As someone not well-versed in HTML/CSS, it is challenging to determine if views can be modified even after some research. However, the GUI suits our learners, and most prefer to stick with the current look and feel, gradually transitioning to the Beta version.

Excellent customer service and knowledge base

Pros

The top-notch customer service, comprehensive knowledge base, and technical support are unparalleled. If there is no immediate solution, they go the extra mile to find a workaround.

Cons

The platform has been outdated for a while now and could benefit from more frequent updates.

TalentLMS Review

Pros

Course creation is a breeze, and the interface makes it quick and easy.

Cons

Customization options are lacking, barely surpassing Google PowerPoint and Forms combined.

Amazing LMS that offers ease of use and quick deployment.

Pros

Progress Reports are essential for our management, and the ability to create Custom Reports is a game-changer. Developers find the interface simple and intuitive, while learners can navigate their courses effortlessly.

Cons

We are still ironing out bugs with Adobe Captivate Class & "All New" versions.

Exceptional Learning Management System for Global Training Needs

Pros

TalentLMS has transformed our team's training management. Its seamless organization and facilitation of training sessions, coupled with its global accessibility, have revolutionized our operations. The support team's responsiveness is commendable, always addressing queries promptly.

Cons

The only downside I have encountered is the inability to add pictures to surveys, which is not a major issue.

Basic LMS with Potential

Pros

This system allows me to disseminate necessary information at an affordable price.

Cons

More options for different learning styles would be appreciated, along with a more user-friendly interface for admins to manage student rotations. While the current system is not terrible, it is a bit cumbersome.

The Best Solution for Our Need

Pros

their accessibility and ease of use for administrators, instructors, and learners are unmatched. Despite its affordability, it meets all our training needs effectively.

Cons

I have not come across any major issues using TalentLMS. Minor bugs in data tracking and my own learning curve in data analysis were quickly resolved with the help section or by the Customer Support Team.

Years with Talentlms

Pros

TalentLMS has been instrumental in my success as a director of learning and development worldwide. The upcoming AI-powered upgrade promises to enhance our course design capabilities even further.

Cons

I wish there was a plan to integrate live chat and instant feedback to encourage learner communication within each course lesson.