Zoom

Zoom

26 Review(s)

Overview

Zoom simplifies video conferencing, offering an accessible platform for webinars, online meetings, and seamless group collaboration. Despite occasional minor connectivity issues, Zoom software ease-of-use, mobile compatibility, and screen-sharing features make it a highly popular choice.

Overall Rating

Based on 26 users reviews

4.9

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Zoom Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What is Zoom?

Overview

Founded in 2011, Zoom is a cloud-based group messaging, video conferencing, and virtual meetings solution for organizations of all sizes across financial, educational, government, and healthcare sectors. The system uses high-quality audio and HD video to ensure immersive screen sharing and video conferencing experience. Users can easily add audio and HD videos to make their meetings interactive. Zoom is compatible with both mobile devices and PC as it offers native mobile and desktop apps to help remote teams to collaborate from anywhere.

The platform is designed to broadcast and host online meetings that can accommodate 100 interactive video members and up to 10,000 view-only attendees. With this web conferencing software, users can even share content in wireless mode as it improves remote access to web conferences and webinars. Exclusively built to host video demonstrations, Zoom is an easy-to-use system that allows participants to start and join meetings with just a single touch of their browsers or mobile devices. Users can run this system on MAC, Blackberry, Windows, or Android devices. Additionally, their system comes with group collaboration functionality, enabling users to create groups and send images, audio, and text files to the group members. They can also invite others to join a group using their smartphones.

This video conferencing and online meetings service help users to add remote attendees, connect conference rooms, and enable "face-to-face" meetings quickly. The software also ensures the end to end encryption for participants' passwords, data, and meetings. Besides, users can easily track the attendance of participants using the attendance indicator. With Zoom, users can commence and schedule conferences by syncing with iCal calendars, Outlook, and Gmail. The software also includes options for increasing participant engagement such as Q/A sessions and polls.

Price: 

Zoom offers a Basic version of their system for free, utilized for personal meetings. The platform also includes four pricing tiers: Pro - starting at $14.99 per month per host, Business - starting at $21.99 per month per host (minimum 10 hosts), Business plus – starting at $26.99 per month per host (minimum 10 hosts), and Enterprise (minimum 250 hosts) with customized pricing. You can request a custom Zoom pricing quote for your specific needs.

Free Trial: Zoom offers a free version of their system. There is a free trial of this software.

Support: Support is extended via phone and email.

USP: The video conferencing service includes functionality that supports the recording of virtual meetings in M4A and MP4 video formats easily through mobile devices or the web.

Product Advantages: With this system, users can conduct group video meetings while the host can share their screens via mobile devices or desktop. This feature facilitates collaboration and reduces communication barriers among employees and team members.

Product Limitations: The link generated for meetings includes a random string instead of a personalized ID or name, making it difficult for users to recognize the link.

Pros And Cons of Zoom

Pros

  • High stability and call quality provides reliable communication for users, minimizing disruptions during meetings

  • The easy scheduling feature streamlines the process of organizing meetings

  • Effective for large-scale webinars and managing large group interactions

  • Facilitates screen sharing and collaboration, enabling effective teamwork across locations

  • Includes a recording feature that allows users to review meetings and interviews, ensuring important information is not lost

Cons

  • Rare freezing issues can cause brief interruptions, disrupting the flow of meetings as per user reviews

  • Echo issues can sometimes impact communication clarity

Zoom Reviews

Total 26 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

12%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

M

Morgan

, 1-10 employees

More than one year

5.0
July 2025

Consistently Reliable for My Meetings

Pros

Zoom is easy to navigate. I can always rely on the connection, and it makes connecting with others stress-free.

Cons

Sometimes the connection isn't as strong, and with so many features, it can take a little time to get used to everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Kyle

, 500+ employees

More than one year

4.0
July 2025

Smooth and Reliable for Everyday Work

Pros

I love how easy it is to use, and the interface looks great. Joining meetings quickly and sharing my screen with friends and colleagues is super convenient. The Zoom Team Chat is something we use every single day at work.

Cons

The search feature in Team Chat could definitely be better, but with some effort, I can usually find what I need.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Q

Quinten

, 500+ employees

More than one year

5.0
July 2025

Essential Tool for Sales Teams

Pros

It is super easy to use, has great quality, and is simple for others to set up so we can meet virtually right away.

Cons

I just wish I could take over someone's screen during a Zoom call but not sure if that's possible though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Zoom offers an API.

Zoom offers a free Basic version per user and four pricing tiers: Pro at $14.99/month/user, Business at $21.99/month/user (minimum 10 users), Business Plus at $26.99/month/user (minimum 10 hosts), and Enterprise (minimum 250 hosts) with customized pricing. Contact us now for a personalized Zoom pricing quote!

Yes, Zoom provides cloud-based services like cloud recording, which automatically stores all recordings to the Zoom cloud.

Yes, Zoom offers an app available on the App Store, Google Play, and Microsoft Store.

Zoom supports the English, Chinese Simplified, Chinese Traditional, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, and Dutch languages.