FreshOps
Last Updated
Overview
freshOps is an extensive Field Service platform that offers real-time attendance tracking with NFC and geofencing to strengthen accountability while increasing client confidence. While the platform’s offline accessibility may be limited, it enhances workforce management, task management, and scheduling.
FreshOps Specifications
- Scheduling & Dispatching
- Mobile Access
- Time Tracking
- Reporting & Analytics
FreshOps Features
Scheduling And Rostering
freshOps organizes remote cleaners instantly with a centralized scheduling system that manages regular visits and client requests. It provides crystal-clear calendar integration and multiple schedule views for easy management.
Cleaning Checklist Management
The software creates cleaning checklists in seconds and assigns individual tasks with pinpoint accuracy. It tracks completion of duties in real time with photo verification to confirm service delivery and prevents forgotten tasks by providing instant performance alerts.
Time Sheet Automation And Payroll
The platform generates accurate timesheets automatically from real on-site attendance data. It simplifies payroll by eliminating inflated hours and wasted administrative time. The platform also provides payroll-ready reports for award compliance and streamlined processing.
Time And Attendance
The system captures exact start and exit times for every cleaner to remove lost hours and falsified records. It delivers real-time attendance tracking and instant timesheet reports. The platform also provides clients with ironclad proof of service and total transparency of staff performance.
Pros And Cons of FreshOps
Pros
Delivers real-time attendance and proof-of-service
Schedules and roster views with calendar integration
Exposes productivity black holes to enhance efficiency
Provides total transparency for every client
Cons
Connection and data-sync between timesheet and payroll module often lags
The platform may offer limited mobile functionality
FreshOps Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“easy to organize schedules”
Pros
I've really benefited from using it for my cleaning business. Organizing cleaning schedules is simple and I can assign specific employees to tasks based on there skills. The real-time monitoring lets me track everything in detail as it happens.
Cons
Main issue I've run into is that it doesn't work offline at all. When your internet connection goes down you basically lose access to most features which can be really frustrating during critical moments.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Mid Market, 51-100 employees
“Templates save me effort”
Pros
The scheduling and rostering features have been a game-changer for my workflow. Creating cleaning task templates and connecting them to specific sites has really taken the stress out of managing schedules.
Cons
The biggest downside is there's no mobile app for employees. My cleaners sometimes need to check schedules, update there availability or log hours when they're not at a computer.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“simple to assign tasks”
Pros
Scheduling programs and task assignments work really well here. I find it super simple to set up cleanings and delegate specific duties to different team members.
Cons
One downside I found is that there's no connection between the sheet and payroll system. Information doesn't flow back and forth automatically so I have to put in extra work to get everything lined up properly. This creates additional steps that I need to handle at the end of every pay period.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Frequently Asked Questions
What level of support does freshOps offer?
freshOps offers support through phone number and form submission.
Does freshOps have a mobile app?
Yes, freshOps does offer a mobile app for Android and iOS.
Does freshOps offer an API?
Yes, freshOps does offer an API.
What language does freshOps support?
freshOps supports English language only.
What other apps does freshOps integrate with?
freshOps software integrates with Xero.
What types of pricing plans does freshOps offer?
The vendor offers customized pricing plans according to different business needs. It offers a Fremium Plan at $0/month, an Accelerator Plan at $100/month, a Premier Plan at $200/month, a Master Plan at $300/month, and an Enterprise Plan at $360+/month. Get a customized freshOps cost breakdown for your business today.
Who are the typical users of freshOps?
The typical users of freshOps include businesses like commercial cleaning companies and contract cleaning services.