Last Updated
Overview
The Service Program is an industry-leading field service management software designed to streamline operations for service-based businesses. While not fully cloud-native, it offers a robust mobile solution with real-time synchronization. Its comprehensive features and reliable performance make it a valuable tool for boosting productivity and operational efficiency.
Overall Rating
Based on 59 users reviews
4.6
Rating Distribution
Positive
92%
Neutral
5%
Negative
3%
Starting Price
Custom
The Service Program Specifications
Market
Scheduling & Dispatching
Mobile Access
Customer Management
What Is The Service Program?
The Service Program is a powerful field service management software designed to streamline operations for businesses in various service-based industries. As a QuickBooks add-on, it provides essential tools for managing work orders, scheduling, dispatching, and communication. The platform's comprehensive approach helps service providers optimize their workflows and improve service delivery by consolidating data and automating tasks that previously required manual effort.
The Service Program Pricing
The Service Program pricing is subscription-based. An onboarding fee applies to each office user plan.
Office user plans:
- 1 User: $99.95/month + $349 onboarding fee
- 2 Users: $134.95/month + $449 onboarding fee
- 3 Users: $169.95/month + $549 onboarding fee
- 5 Users: $219.95/month + $749 onboarding fee
- 10 Users: $344.95/month + $1349 onboarding fee
Additional fees and add-ons:
- Private Training: Starting at $325
- Mobile Solution: $79.95/month
- Customer Portal: $59.95/month
- QuickBooks Upgrade License: $60
The Service Program Integrations
The Service Program integrates with:
Who Is The Service Program For?
The software is ideal for a wide range of industries and sectors, including:
- Pool service
- Lawn care
- Pest control
- Plumbing
- HVAC
- Electrical contracting
- Equipment rental
Is The Service Program Right For You?
The Service Program is a powerful field service management solution designed specifically for businesses that rely on QuickBooks. It provides a comprehensive set of tools to automate and streamline a wide range of operational tasks, from managing work orders to optimizing technician routes. This focus on efficiency allows businesses to improve productivity and enhance the customer experience. The platform's ability to integrate key business functions into one system makes it an invaluable tool for companies looking to grow.
Still not sure about The Service Program? Contact our support team at (661) 384-7070 for further guidance.
The Service Program Features
The platform's equipment and asset tracking software manages assets from placement to disposal. It uses QR codes and geo-referencing for real-time tracking from multiple locations and keeps a history of all work performed on assets, including warranties. Users can also create custom equipment lists.
As an add-on to QuickBooks, this feature provides industry-specific functionality without requiring double data entry. It offers a custom-branded mobile app for customers, allowing them to request service, email pictures, and view service history. It also enables invoices created in the field to be posted directly into QuickBooks.
The hosted solutions feature is an inexpensive, cloud-based offering that provides a business with a reliable and secure environment for the software. It offers redundancy across multiple data centers, an uptime guarantee, protection from spam and viruses, and ongoing maintenance, allowing a business to focus on management rather than IT upkeep.
The Service Program features a data conversion solution that helps businesses transition their existing data into it. This service is designed to take existing data from sources like spreadsheets, old software, or other databases and seamlessly integrate it into the new system. It also includes expert guidance to ensure a smooth transition.
The return on investment (ROI) tools within the software help businesses quantify the value of their investment. This feature provides a variety of reports and dashboards to analyze key metrics like technician efficiency, materials tracking, and customer retention. These tools help managers make data-driven decisions to optimize workflows and increase profitability.
