The Service Program

The Service Program

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Overview

The Service Program is an industry-leading field service management software designed to streamline operations for service-based businesses. While not fully cloud-native, it offers a robust mobile solution with real-time synchronization. Its comprehensive features and reliable performance make it a valuable tool for boosting productivity and operational efficiency.

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The Service Program Specifications

Market

Scheduling & Dispatching

Mobile Access

Customer Management

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What Is The Service Program?

The Service Program is a powerful field service management software designed to streamline operations for businesses in various service-based industries. As a QuickBooks add-on, it provides essential tools for managing work orders, scheduling, dispatching, and communication. The platform's comprehensive approach helps service providers optimize their workflows and improve service delivery by consolidating data and automating tasks that previously required manual effort.

The Service Program Pricing

The Service Program pricing is subscription-based. An onboarding fee applies to each office user plan.

Office user plans:

  • 1 User: $99.95/month + $349 onboarding fee
  • 2 Users: $134.95/month + $449 onboarding fee
  • 3 Users: $169.95/month + $549 onboarding fee
  • 5 Users: $219.95/month + $749 onboarding fee
  • 10 Users: $344.95/month + $1349 onboarding fee

Additional fees and add-ons:

  • Private Training: Starting at $325
  • Mobile Solution: $79.95/month
  • Customer Portal: $59.95/month
  • QuickBooks Upgrade License: $60
Request a personalized The Service Program price quote for your business today!

The Service Program Integrations

The Service Program integrates with:

Request a free The Service Program demo to learn more about its integration arrangements.

Who Is The Service Program For?

The software is ideal for a wide range of industries and sectors, including:

  • Pool service
  • Lawn care
  • Pest control
  • Plumbing
  • HVAC
  • Electrical contracting
  • Equipment rental

Is The Service Program Right For You?

The Service Program is a powerful field service management solution designed specifically for businesses that rely on QuickBooks. It provides a comprehensive set of tools to automate and streamline a wide range of operational tasks, from managing work orders to optimizing technician routes. This focus on efficiency allows businesses to improve productivity and enhance the customer experience. The platform's ability to integrate key business functions into one system makes it an invaluable tool for companies looking to grow.

Still not sure about The Service Program? Contact our support team at (661) 384-7070 for further guidance.

The Service Program Features

The platform's equipment and asset tracking software manages assets from placement to disposal. It uses QR codes and geo-referencing for real-time tracking from multiple locations and keeps a history of all work performed on assets, including warranties. Users can also create custom equipment lists.

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As an add-on to QuickBooks, this feature provides industry-specific functionality without requiring double data entry. It offers a custom-branded mobile app for customers, allowing them to request service, email pictures, and view service history. It also enables invoices created in the field to be posted directly into QuickBooks.

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The hosted solutions feature is an inexpensive, cloud-based offering that provides a business with a reliable and secure environment for the software. It offers redundancy across multiple data centers, an uptime guarantee, protection from spam and viruses, and ongoing maintenance, allowing a business to focus on management rather than IT upkeep.

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The Service Program features a data conversion solution that helps businesses transition their existing data into it. This service is designed to take existing data from sources like spreadsheets, old software, or other databases and seamlessly integrate it into the new system. It also includes expert guidance to ensure a smooth transition.

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The return on investment (ROI) tools within the software help businesses quantify the value of their investment. This feature provides a variety of reports and dashboards to analyze key metrics like technician efficiency, materials tracking, and customer retention. These tools help managers make data-driven decisions to optimize workflows and increase profitability.

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Pros And Cons of The Service Program

Pros

  • Tracks general delivery job profitability and material costs

  • Eliminates double data entry with automatic two-way sync

  • Improves staff communications and route efficiency

Cons

  • The system is a proprietary on-premises solution

  • Primarily designed for QuickBooks users, limiting non-QuickBooks integration

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Frequently Asked Questions

The Service Program is primarily in the English language.

Typical users include small to medium-sized service businesses such as pest control, HVAC, janitorial, and other field service providers that require robust route management and QuickBooks integration.

The Service Program offers subscription-based pricing starting at $99.95/month for one user, with plans scaling up to $344.95/month for 10 users. Contact us to receive The Service Program cost quote.

The Service Program offers ongoing training, including weekly sessions, customer support, and free marketing and promotional assistance for its customer portal and branded app.

The Service Program does not offer an API.

The Service Program software integrates seamlessly with QuickBooks.

The Service Program does not offer a standalone mobile app.