Zendesk Sunshine

Zendesk Sunshine

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Overview

Zendesk Sunshine provides a powerful artificial intelligence (AI) resolution platform, helping businesses automate most of their daily online interactions. Despite occasional performance sluggishness, the software’s extensive integrations and intelligent agent tools offer unparalleled efficiency, making it a compelling choice for scaling service operations.

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What Is Zendesk Sunshine?

Zendesk Sunshine is an open and flexible platform that serves as the foundation for a complete AI-powered service solution. It allows businesses to connect all customer data from various systems for complete context in every interaction. This unified view empowers AI agents and automated workflows to resolve inquiries faster and deliver unique customer experiences. It also boosts operational efficiency for businesses of any scale aiming to enhance their service operations.

Zendesk Sunshine Pricing

The Zendesk Sunshine pricing is subscription-based, and its details are as follows:

  • Support Team - $25/agent/month
  • Suite Team - $69/agent/month
  • Suite Professional - $149/agent/month
  • Suite Enterprise - $219/agent/month
A free trial is available for prospective customers to test the platform’s capabilities. Get in touch with us to get a customized Zendesk Sunshine cost quote.

Disclaimer: The pricing is subject to change.

Zendesk Sunshine Integrations

The software supports integration with multiple systems and platforms, such as:

Book a free Zendesk Sunshine demo to learn more about its integration arrangements.

Who Is Zendesk Sunshine For?

Zendesk Sunshine is ideal for a wide range of industries and sectors, including:

  • Retail
  • Finance
  • Education
  • Government
  • Manufacturing

Is Zendesk Sunshine Right For You?

Zendesk Sunshine is a strong fit for businesses seeking to scale their service operations through intelligent automation. Its standout capability is the Agentic AI, which moves beyond simple bots to reason, adapt, and resolve complex issues independently. The platform’s infrastructure reflects its enterprise-grade power and flexibility, making it a valuable investment for companies focused on delivering superior, AI-driven customer experiences.Are you still not sure about Zendesk Sunshine and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

 

Pros And Cons of Zendesk Sunshine

Pros

  • Easy project and team access

  • Integrates support and sales seamlessly

  • Fast and efficient email handling

Cons

  • Occasional performance sluggishness

  • Poor integration with WhatsApp

Frequently Asked Questions

The platform supports several languages, including English, Spanish, French.

Yes, it has a mobile app.

The software supports integration with a variety of platforms, including Salesforce, Trello software, Slack software, Mailchimp software, and Jira software.

The software offers a help desk, help center, live chat, email, and phone support.

The platform’s pricing is subscription-based with four plans: Support Team ($25/agent/month), Suite Team ($69/agent/month), Suite Professional ($149/agent/month), and Suite Enterprise ($219/agent/month). A free trial is also available. You can also request a personalized Zendesk Sunshine price quote now.

Yes, Zendesk Sunshine software provides a comprehensive set of REST APIs.

Businesses across various industries, including finance, government, retail, manufacturing, and education, benefit from Zendesk Sunshine features.