Last Updated

Overview

Navigating complex project management can be challenging for business teams, but Jira Software simplifies the process. Unlock excellence with this agile project management solution designed to streamline tasks and promote seamless teamwork. Overcome project management complexities by adopting a more efficient approach with Jira Software. Explore Jira software today!

Overall Rating

Based on 1618 users reviews

4.6

Rating Distribution

Positive

96%

Neutral

4%

Negative

0%

Starting Price
$0

/user/month

Jira Software Specifications

  • Time Tracking
  • Task Management
  • Reporting
  • Budget Management
View All Specifications

What Is Jira Software?

Jira software is a cloud-based project management solution designed to help agile teams collaborate, plan, and track top projects, ensuring smooth software development and high-quality results. It provides a platform for software development teams to manage their work from concept to launch, ensuring everyone is aligned with the project’s goals and timelines.

Furthermore, the software’s project board incorporates an intuitive drag-and-drop interface that facilitates thorough management of every project aspect. This progress tracking software also provides capabilities for crafting user stories, addressing issues, strategizing sprints, and allocating tasks among team members.

What Is Jira Software Best For?

Jira project management software is popular for its agile reporting. It offers a range of reports to a project manager, providing insights into team performance and project progress, such as customizable workflows, velocity charts, sprint reports, and more. These features help organizations to track their team's progress and make data-driven decisions.

How Much Does Jira Cost?

The cost of Jira depends on the size of your company. The vendor offers the following flexible Jira software prices:

  • Free – $0/user/month
  •  Standard – $7.53/user/month
  • Premium – $13.53/user/month
  • Enterprise – Custom pricing
  • Data Center – $44,000/year for a minimum of 500 users
Get a personalized Jira pricing quote tailored to your organization's specific needs.

Disclaimer: The pricing is subject to change.

Jira Software Integrations

Jira integrates with the following third-party systems:

How Does Jira Software Work?

Here's how you can navigate the dashboard and make use of the software's features:

  • Log in to Jira using your credentials
  • Utilize the drag-and-drop interface on the project board to manage project specifics
  • Create user stories and assign tasks to address issues
  • Plan sprints effectively to ensure efficient project execution
  • Distribute tasks among team members for optimal workload management
  • Utilize the system's reporting features for progress tracking
  • Collaborate with team members and stakeholders within the platform
  • Customize your dashboard and settings to suit your project management needs
You can also schedule a free Jira demo to learn more about the platform.

Who Is Jira Software For?

Jira is a highly scalable software that caters to the needs of organizations of all sizes. The software is used by multiple teams working in the following niches:

  • Information technology
  • Architecture
  • Manufacturing and Retail
  • E-commerce
  • Government

Is Jira Software Right For You?

Are you looking for a secure task management and project management tool that can handle the complexities of your agile team? Jira Software might be the perfect fit for you. It’s trusted by over 250,000 companies worldwide, including big names like Twitter, Spotify, BlackRock, ANZ Bank, AppDynamics, and Arizona State University.

Additionally, the software partners with many companies to extend its functionality. It offers enhanced security features such as customizable permissions, IP allow listing, SAML SSO, and SCIM. Plus, it’s designed to scale seamlessly with your team, regardless of size.

Still have any queries unanswered in this Jira software review? Contact our customer support team at (661)-384-7070, and they will answer all your concerns about the software to help you make the best decision.

Jira Software Features

Scrum And Kanban Boards

Agile boards in Jira Software are designed to support Scrum and Kanban methodologies. These boards are a central hub for managing tasks, tracking progress, and facilitating collaboration among team members. The Kanban board visually represents work items, making it easier for teams to prioritize tasks and manage their workload effectively. Scrum board allows sprint planning by breaking complex tasks into simpler ones, allowing custom reporting.

See How It Works
Customizable Workflows

Using this feature, you can now create workflows that accurately reflect your team’s progress. Jira allows high customization, enabling project managers to tailor their workflows to fit their team’s needs. This powerful tool will enable users to streamline operations and improve efficiency by mirroring real-life processes.

See How It Works
Project Automation

The software includes intuitive drag-and-drop automation functionality. It lets you automate repetitive tasks, freeing up your team’s time to focus on more critical aspects of the project. By reducing manual effort, this feature improves efficiency and minimizes the risk of errors.

See How It Works
Interactive Timelines

This feature enables teams to map their work items, dependencies, and software releases in a clear, easy-to-understand format. It enhances transparency within the team and facilitates communication with stakeholders by providing a comprehensive overview of the project’s trajectory.

See How It Works

Jira Software Key Sentiments

Most Positive Sentiments

Integration Options

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97.22% Positive

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2.78% Neutral

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0% Negative

Customization options allow teams to tailor workflows precisely to their needs, enhancing project management efficiency. Seamless integration with various tools ensures a cohesive experience, making it a preferred choice for diverse organizational requirements.

Ticket Management

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77.59% Positive

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21.55% Neutral

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0.86% Negative

Users appreciate the intuitive interface that simplifies ticket submission and tracking, enhancing team collaboration. The ability to monitor ticket status and receive timely updates fosters efficiency and ensures quick resolution of issues.

Content Discovery

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75% Positive

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16.18% Neutral

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8.82% Negative

Users highlight the platform's intuitive functionality, making content discovery seamless and accessible for newcomers. The comprehensive tools available enhance user experience, allowing for efficient navigation and retrieval of necessary information without any frustration.

Least Positive Sentiments

Loading Performance

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5.13% Positive

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37.18% Neutral

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57.69% Negative

Users frequently experience slow loading times, especially with customized dashboards and complex projects, which can disrupt workflow. While the software performs well when responsive, these intermittent delays hinder overall efficiency.

User Onboarding

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14.29% Positive

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56.43% Neutral

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29.29% Negative

New users often encounter a steep learning curve, making initial navigation challenging. While the tool's advanced features promise significant benefits, the complexity can hinder quick onboarding and effective use for beginners.

Feature Requests

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15.46% Positive

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40.21% Neutral

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44.33% Negative

Integration with backoffice systems and Azure DevOps is highly sought after, as users desire improved tracking capabilities and better management of backlog stories. Enhancements to the notification system and separation of stories and bugs are also requested.

Pros And Cons of Jira Software

Pros

  • Offers a variety of reports for in-depth insights

  • Allows flexible workflow customization to match your team's processes

  • Features drag-and-drop automation for efficient task management

  • Facilitates team collaboration through agile boards

  • Suitable for organizations of all sizes

Cons

  • Steeper learning curve, according to some reviews

  • Might be resource-intensive

  • May require careful planning and setup to align with your team's workflow

Jira Software Reviews

Total 1618 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

32%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Share your experience

NE
NICHOLAS E.

Information Technology and Services, 500+ employees

More than a year

5.0

effortless with great features

Pros

One thing I really appreciate is how simple the interface is which makes getting around the app effortless and I also value the extensive set of features that help with tracking projects and generating reports by consolidating communications into a single hub, it prevents scattered conversations and lets everyone easily check progress, priorities and upcoming deadlines.

Cons

I've noticed that the customer support response times could be quicker and because we rely on the tool so heavily even brief delays in getting help disrupt our workflow and negatively impact overall productivity.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10

MM
Mudit M.

Financial Services, 500+ employees

More than a year

5.0

straightforward to pick up

Pros

I think it's really simple to pick up and offers a clean, collaborative UI that makes working with others simple and I've found that Jira supports a wide range of add-ons which considerably boost productivity.

Cons

Search function is hit or miss, sometimes it returns what I need and other times it fails and overall Jira can feel quite daunting because it packs in so many built-in capabilities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

HE
HylN E.

Financial Services, 11-50 employees

More than a year

5.0

Powerful for complex teams

Pros

Jira is an incredibly powerful tool when I'm coordinating complex development teams because it lets me manage work down to very granular details while still giving me the ability to pull together high-level management reports that actually matter.

Cons

I find it can become pretty unwieldy and if someone lacks experience it's easy for them to get things wrong or simply lose their way amid the tool's extensive features.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

Frequently Asked Questions

Does Jira software offer an API?

Yes, Jira project management tool offers both REST and Java APIs.

What language does Jira software support?

Jira supports several languages, including Chinese, French, English, Italian, German, Japanese, Russian, and Spanish.

What other apps does Jira software integrate with?

Jira Software integrates with various tools, including Microsoft Teams, Slack, Amazon, GitHub, and Figma.

Does Jira software support mobile devices?

Yes, Jira Software supports mobile devices and offers a mobile app available on both iOS and Android.

What types of pricing plans does Jira software offer?

Jira software offers flexible pricing plans: Free ($0/month), Standard ($7.53/user/month), Premium ($13.53/user/month), and Data Center ($44,000/year). Jira software prices depend on your company’s needs. Get a personalized Jira pricing plan per your organization’s requirements.

Who are the typical users of Jira software?

Jira users work in several industries, including e-commerce, manufacturing, information technology, and government sectors.

What level of support does Jira software offer?

Jira offers email, a help desk, a knowledge base, a 24/7 customer representative, chat, FAQs, forums, and phone support options.

Is Jira software, Jira Core, and Jira Service Management the same?

No, Jira Software, Jira Core, and Jira Service Management are not the same, they are different applications.