What is Jira Software?
Overview
Jira, built by Atlassian, is a comprehensive project management tool for software development teams. By unifying product creation, team cooperation, and issue-tracking into one platform, the utility allows users to plan their projects efficiently while simultaneously managing them easily and releasing them quickly. Plus its support for various agile technologies - like Kanban or Scrum - ensures that it fits whatever kind of workflow your group utilizes.
What is Jira best for?
Jira software is best known for its bug and issue tracking feature. It offers a dedicated bug-tracking template that makes tracking, recording, and resolving bugs in software development projects effortless. Teams can view all issues on a centralized board and prioritize and fix the most critical bugs in just one click.
Another key feature that the platform is known for is its customizable workflow engine that enables organizations to model and manage their entire software development process, from concept to release.
Jira Service Management
Jira Service Management is an ITSM solution specifically designed to make it easier for IT teams to deliver efficient and secure end-to-end services to their customers.
Jira Work Management
By offering a variety of request submission methods, such as email, contact us, or even website widget integration, Jira work management ensures that requests are tracked quickly while being managed and resolved effectively. With its 'high availability setting' meeting the necessary security compliance requirements of enterprise users, your workgroup can rest assured that they have the perfect tool in place for delivering excellent service outcomes every time – thereby upping team performance.
Jira Project Management
With the subscription, teams of any size can make the most out of their work time. The tool not only provides users with access to tracking and managing tasks but also offers secure feedback for Atlassian Jira project management software products. And through collaboration on shared tasks, issue archiving, and logging in via an Atlassian account, productivity gains for team-managed projects are within reach.
Jira Cost & Trial
Jira project management tool offers a comprehensive pricing structure with four different plans, including the free version. The free plan is ideal for small teams that are just starting out and need basic PM tools; it includes up to 10 users and provides access to essential features. Three paid options offer additional functionality depending on your team size and needs.
For teams requiring more advanced features, Atlassian offers three paid plans: Standard, Premium, and Enterprise.
The Standard Jira pricing plan is priced at $7.75* per user, per month, while the Premium plan is priced at $15.25* per user, per month. The Enterprise plan, tailored for large organizations, is billed annually and its exact pricing details have not been disclosed by the vendor.
Both monthly and annual billing options are available for the paid plans, providing teams with the flexibility to choose the payment option that best suits their needs.
* Not sure which subscription plan is the best fit for your business? Get a customized pricing guide for your organization by clicking the 'Get Pricing' button above. Please note that the plan Jira prices mentioned is rough estimates.
Jira Demo
Dive into the Jira Software demo for a thorough overview of its impressive features and capabilities. Not only will you gain knowledge from expert tips and best practices to get started, but also understand how it can help manage your projects with ease.
The insight provided by this screening allows you to be confident that your team is set up promptly and productively. It's an ideal way to discover how agile teams plan, track, execute, & deliver their successful projects.
Click the ‘Watch Demo’ button above to start screening.
Jira Integrations
With the ever-increasing demand for project management tools, It has become one of the most popular solutions for teams of all sizes. To make it even more powerful, there are a number of integrations available that can help you get the most out of your subscription experience.
Here are the top ten that you should consider (available via the Atlassian Marketplace; emblematic of the vendor orientation to release great software):
- Exalate Jira Issue Sync & More
- Power BI Connector
- Slack Integration+
- Smart Git Integration
- Better Excel Exporter
- Easy Agile User Story Maps
- Pivot Table Reports for Confluence & JIRA
- Tempo Timesheets – Time Tracking & Reports
- ScriptRunner
- Zephyr
How does Jira work?
Jira software works by helping teams work together more efficiently, enabling them to track, prioritize, focus, and manage their projects in an organized way. Its programming build allows users to customize their workflows and create custom fields for their projects. This flexibility makes it easy for teams to tailor the software to fit their specific needs.
Jira also offers a variety of features that make it easier for software teams and business teams to collaborate on projects. For example, its Kanban boards allow users to visualize their tasks and progress in real-time, while its agile PM tools enable teams to develop sprints and track progress against goals.
Who is Jira for?
This powerful, agile solution is perfect for software development teams, bug-tracking QA specialists, IT professionals, and business operations alike that require an effective way to monitor and manage their tasks.
Its applications in the data center, marketing, and portfolio management circles (and by-product managers), among others, have also been well received.
Jira Features
Here are the platform’s top five features (as they figure for teams in project management – specifically software team – settings):
- Agile Development
The software provides a comprehensive selection of features for agile development, including Scrum & Kanban boards plus roadmaps - empowering teams (particularly software developers – and irrespective of the software development tool used) to effortlessly adjust requirements and prioritize tasks. The interface is often ranked among the top workflow fine-tuning tools used by agile setups globally. - Project Tracking
With the tool’s detailed reports, teams can accurately monitor the progress of their projects and identify potential areas for enhancement with complete visibility. Furthermore, subscribers can customize their workflow/task undertakings according to individual requirements; relying on visual data and other user stories to actualize improved performance. - Mobile App
With Jira's mobile apps available on both iOS and Android, users can access their projects from any location. This makes it effortless for remote teams to stay connected no matter the distance, allowing them to collaborate with ease. - Security
The platform’s security features, such as two-factor authentication and encryption, combined with role-based access control (RBAC) ensure that only the right people can view or edit sensitive data related to their projects. This guarantees a safe environment for your business operations. - Unparalleled Customization
This software's expansive customizability gives users the opportunity to craft a project management experience tailored precisely for their team. From workflows and issue types, all the way down to notifications and integrations with other apps like Slack or GitHub (as well as upward collaborations through Jira Align) - the tool ensures that teams can configure an environment best suited for their individual requirements.
Is Jira right for me?
To determine if Jira is right for your organization, consider the following questions:
- Does your team need to track tasks, bugs, and other issues?
- Do you need to assign/create task assignments and keep track of progress?
- Do you need to collaborate/connect with remote teams or stakeholders?
- Does your team need to prioritize tasks based on deadlines, context, and importance?
- Is there a need for custom workflows or automation?
Agile Teams?
Another tick, if so.
If you answered yes to any of these concerns, then the subscription may likely be the right choice for your organization.
Jira Software Pricing Guide
Please note that the figures listed are ballpark estimates (exclusive of Jira subscription costs tied to taxation and custom features).
Click on the ‘Get Pricing’ button above to get accurate, updated quotes for your business – get started quickly.
Free $0/user/month always free for 10 users |
Standard $7.75/user/month Suitable for small teams |
Premium $15.25/user/month Ideal for growing businesses |
Enterprise Pricing not disclosed(Billed annually) Perfect for large organizations |
---|---|---|---|
What’s included: ✔ Up to 10 users Unlimited project boards ✔ Reporting and insights ✔ Backlog and basic roadmaps ✔ 2 GB of storage ✔ Community support |
What’s included: ✔ Up to 35,000 users ✔ Audit logs ✔ Data residency ✔ User roles & permissions ✔ 250 GB of storage ✔ Business hour support |
What’s included: ✔ Sandbox & release tracks ✔ Project archiving ✔ Advanced roadmaps ✔ Guaranteed uptime SLA ✔ Unlimited storage ✔ 24/7 Premium support |
What’s included: ✔ Unlimited sites ✔ Centralized user subscriptions ✔ Centralized security controls ✔ 24/7 Enterprise support |
Jira Software Features

Access Controls/Permissions

Budget Management

Data Import/Export

Employee Management

Milestone Tracking

Planning Tools

Strategic Planning

Task Managementt

Visual Workflow Management

Workflow Management

Process Modeling & Designing

Real Time Reporting

Timeline Management

Activity Tracking

Remote Support
PROS
- Customization and Flexibility: The platform provides a wide range of customization options and workflows, which enables teams to adapt it to their specific needs and processes.
- Third-Party Integrations: It integrates with a variety of tools and technologies, such as GitHub, Bitbucket, Slack, and many others, which allows teams to streamline their work processes and avoid having to switch between multiple applications.
- Agile Project Management: The software is designed for Agile PM and supports all major Agile methodologies, such as Scrum and Kanban, which makes it an ideal solution for software teams.
- Reporting and Dashboards: Jira software provides an extensive set of reporting and dashboard features, allowing teams to track/connect the progress of their projects and gain valuable, up to date, insights into their work with confidence (with automated storing via Jira Cloud).
CONS
- Learning Curve: Jira can be complex to learn and use, especially for teams that are new to Agile project management or who have limited experience with issue tracking tools.
- Performance Issues: It can be slow and resource-intensive, especially when working with large datasets or many users. This can lead to performance issues and slow down the productivity of teams who need to access frequently.
- Limited Mobile Support: While Jira does have a mobile app, its functionality is limited compared to the desktop version, and some users (as evident in their story points) may find it difficult to perform certain tasks or access some features on their mobile devices.