Jira Software

What Is Jira Software?


Jira software is a cloud-based project management solution designed to help agile teams collaborate, plan, and track top projects, ensuring smooth software development and high-quality results. It provides a platform for software development teams to manage their work from concept to launch, ensuring everyone is aligned with the project’s goals and timelines.

Furthermore, the software’s project board incorporates an intuitive drag-and-drop interface that facilitates thorough management of every project aspect. This progress tracking software also provides capabilities for crafting user stories, addressing issues, strategizing sprints, and allocating tasks among team members.

What Is Jira Software Best For?

Jira project management software is popular for its agile reporting. It offers a range of reports to a project manager, providing insights into team performance and project progress, such as customizable workflows, velocity charts, sprint reports, and more. These features help organizations to track their team's progress and make data-driven decisions.

Jira Software Pricing

The cost of Jira depends on the size of your company. The vendor offers the following flexible Jira software prices:

  • Cloud Free – $0/user/month
  • Cloud Standard – $8.15/user/month
  • Cloud Premium – $16/user/month
  • Cloud Enterprise – Custom pricing
  • Data Center – $42,000/year for a minimum of 500 users

Get a personalized Jira pricing quote tailored to your organization's specific needs.

Disclaimer: The pricing is subject to change.  

Jira Software Integrations 

Jira integrates with the following third-party systems:  

  • Slack  
  • Figma  
  • Microsoft Teams  
  • GitHub  
  • Amazon  

How Does Jira Software Work? 

Here's how you can navigate the dashboard and make use of the software's features:  

  • Log in to Jira using your credentials  
  • Utilize the drag-and-drop interface on the project board to manage project specifics  
  • Create user stories and assign tasks to address issues  
  • Plan sprints effectively to ensure efficient project execution  
  • Distribute tasks among team members for optimal workload management  
  • Utilize the system's reporting features for progress tracking  
  • Collaborate with team members and stakeholders within the platform  
  • Customize your dashboard and settings to suit your project management needs   

You can also schedule a free Jira demo to learn more about the platform. 

Who Is Jira Software For? 

Jira is a highly scalable software that caters to the needs of organizations of all sizes. The software is used by multiple teams working in the following niches:  

  • Information technology  
  • Architecture  
  • Manufacturing and Retail 
  • E-commerce  
  • Government 

Jira Software Features 

Jira work management software offers several key functionalities. Some of them are: 

  • Scrum And Kanban Boards 

Agile boards in Jira Software are designed to support Scrum and Kanban methodologies. These boards are a central hub for managing tasks, tracking progress, and facilitating collaboration among team members. The Kanban board visually represents work items, making it easier for teams to prioritize tasks and manage their workload effectively. Scrum board allows sprint planning by breaking complex tasks into simpler ones, allowing custom reporting. 

  • Customizable Workflows 

Using this feature, you can now create workflows that accurately reflect your team’s progress. Jira allows high customization, enabling project managers to tailor their workflows to fit their team’s needs. This powerful tool will enable users to streamline operations and improve efficiency by mirroring real-life processes. 

  • Project Automation  

The software includes intuitive drag-and-drop automation functionality. It lets you automate repetitive tasks, freeing up your team’s time to focus on more critical aspects of the project. By reducing manual effort, this feature improves efficiency and minimizes the risk of errors. 

  • Interactive Timelines 

This feature enables teams to map their work items, dependencies, and software releases in a clear, easy-to-understand format. It enhances transparency within the team and facilitates communication with stakeholders by providing a comprehensive overview of the project’s trajectory. 

Is Jira Software Right For You?  

Are you looking for a secure task management and project management tool that can handle the complexities of your agile team? Jira Software might be the perfect fit for you. It’s trusted by over 250,000 companies worldwide, including big names like Twitter, Spotify, BlackRock, ANZ Bank, AppDynamics, and Arizona State University.  

Additionally, the software partners with many companies to extend its functionality. It offers enhanced security features such as customizable permissions, IP allowlisting, SAML SSO, and SCIM. Plus, it’s designed to scale seamlessly with your team, regardless of size.  

Still have any queries unanswered in this Jira software review? Contact our customer support team at (661) 384-7070, and they will answer all your concerns about the software to help you make the best decision.

Jira Software Pricing Plans

  • Subscription
  • Ideal for
  • Features

Cloud Free

$ 0.00 / month

Up to 10 agents

  • Unlimited project boards
  • Backlog and timeline
  • Reporting and insights
  • 2 GB of storage
  • Community support

Cloud Standard

$ 8.15 / month

Up to 250 agents

(Free + Cloud Standard features)

  • User roles & permissions
  • Audit logs
  • Data residency
  • 250 GB of storage
  • Business hour support

Cloud Premium

$ 16.00 / month

Up to 5000 agents

(Standard + Cloud Premium features)

  • Advanced roadmaps
  • Sandbox & release tracks
  • Project archiving
  • Guaranteed uptime SLA
  • Unlimited storage
  • 24/7 Premium support

Cloud Enterprise


Suitable for large organizations

(Premium + Cloud Enterprise features)

  • Unlimited sites
  • Centralized security controls
  • Centralized user subscriptions
  • 24/7 Enterprise support

Data Center

$ 42,000 / year

At least 500 Agents

  • Complete control of your environment
  • Active/active clustering for high availability
  • Annual term license + maintenance
  • Optimized for AWS or Azure deployment
  • SAML 2.0 and OpenID Connect support
  • Atlassian-supported disaster recovery
  • Project and issue archiving for improved performance

Disclaimer: The pricing is subject to change.

Jira Software Features


Access Controls/Permissions


Budget Management


Data Import/Export


Employee Management


Time Tracking




File Sharing


Data Visualization


Task Management


Customizable Workflows


Project Templates


Issue Tracking




Resource Allocation


Activity Tracking




Project Scheduling


Task Dependencies


Mobile App





  • Offers a variety of reports for in-depth insights  
  • Steeper learning curve, according to some Jira software reviews  
  • Allows flexible workflow customization to match your team's processes  
  • Might be resource-intensive  
  • Features drag-and-drop automation for efficient task management  
  • May require careful planning and setup to align with your team's workflow 
  • Facilitates team collaboration through agile boards  
  • Suitable for organizations of all sizes 

Frequently Asked Questions (FAQs)

Is Jira software, Jira Core, and Jira Service Management the same?

No, Jira Software, Jira Core, and Jira Service Management are not the same, they are different applications.

Does Jira offer an API?

Yes, Jira project management tool offers both REST and Java APIs.

Does Jira software support mobile devices?

Yes, Jira Software supports mobile devices and offers a mobile app available on both iOS and Android. 

What language does Jira software support?

Yes, Jira project management tool offers both REST and Java APIs.

What level of support does Jira software offer?

Jira offers email, a help desk, a knowledge base, a 24/7 customer representative, chat, FAQs, forums, and phone support options. 

What other apps does Jira software integrate with?

Jira Software integrates with various tools, including Microsoft Teams, Slack, Amazon, GitHub, and Figma. 

What types of pricing plans does Jira software offer?

The cost of Jira cloud solutions is as follows: Free ($0/month), Standard ($8.15/month), Premium ($16/month), and Enterprise (Custom price). Meanwhile, the Jira price for its Data Center solution is $42,000/year. Get a custom Jira cost according to your company’s needs.

Who are the typical users of Jira software?

Jira users work in several industries, including e-commerce, manufacturing, information technology, and government sectors.

Jira Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Jira Software reviews

Overall Rating

54 Reviews


Feature-Rich and User-Friendly Collaboration Tool

July 2023


Computer Software

Jira offers a wide range of features, making it more functional and user-friendly. Its collaborative approach is highly beneficial for teams, and the ability to classify issues and their types adds to its value.
One area of improvement could be the inclusion of a built-in timeline to track the progress of issued tickets.

Highly Effective Jira Dashboard and Transactions

July 2023



The Jira dashboard and transactions have proven to be highly effective and user-friendly, enhancing the overall user experience.
The review does not mention any specific cons as the instructions requested the removal of such information.

Impressive Agile Control with Jira

May 2023



The standout feature of Jira is its remarkable ability to quantify team productivity and provide a realistic expectation of product release timelines. It serves as a valuable tool for tracking changes made to any product, creating a timeline of modifications and capturing user requirements effectively.
One area for improvement is the visualization of stories when they are split into multiple parts. It would be beneficial to have the option to view the original story as a map, timeline, or tree list, offering a better understanding of when changes were made and their sequence.

Jira: The Efficient Test Management Tool

April 2023


Information Technology and Services

The most significant advantage of Jira lies in its ease of use when creating and tracking epics, stories, tasks, and subtasks. The breakdown of projects into such granular parts ensures that nothing is overlooked. The dashboard and reporting features are highly valuable during project planning and execution.
A useful addition to Jira would be a text-to-speech option, enabling users to quickly report defects. This would enhance the user experience and streamline defect reporting.

Evaluating Jira for Agile Development

March 2023



Jira offers enterprise-grade test management capabilities and delivers a superior developer experience for Agile and DevOps teams.
One drawback of Jira is its initial complexity and the learning curve associated with using the system. It can be overwhelming for users unfamiliar with the platform, requiring a significant investment of time to become proficient.

Hands-down the best for software development management

February 2023

Robert K. R.

Exfinity DevOps, CA

I’ve been using Jira for software development sprints for the last five years; haven’t been able to get used to any other platform on the market. The interface is designed for software guys looking to streamline their agile executions/make the clients happy.
They’ve certainly increased their subscription prices over the years. How about some discounts for legacy customers?

Jira: Cost-Effective and Valuable

February 2023


Food & Beverages

Jira stands out as an affordable and effective solution, making it highly appealing. The user-friendly interface allows for easy customization to suit individual preferences, recognizing that everyone approaches their work differently. Jiras reporting and resource management features facilitate efficient management of resources and workloads. Custom workflows and rules can be created effortlessly, while keeping everyone informed about project status and progress enables the division of complex tasks into simpler ones.
A minor drawback is the initial learning curve and setup process, which requires patience and time. Additionally, there have been instances of unexpected behavior following software updates.

Jira is a Very Useful Tool for Small and Mid-Size Businesses

November 2022

Jane K. Louve

Software Developers

Jira is an extremely useful piece of project management software for tracking project enhancements and also bugs. We can move and set workflow for every type of ticket, and we can also apply validation of required fields. It is important that we can create custom text boxes as per requirement. We can also set up automation in the fields. Jira is very intuitive and had good references when it came to integration, and the support personnel were very helpful and did not get irritated when it came to answering a lot of questions.
It consumes a lot of PC resources and server space, meaning that if we open it in a browser, the RAM and CPU utilization increase, but the PC performance slums down due to heat up and the performance is reduced, which leads to all the other functions not operating at their full capacity. They could also update the user interface and introduce some new pricing packages for small and mid-sized businesses if the cost of entry is affordable and, through that, they could also attract more customers.

Nice system

October 2022


Computer Software

User-friendly software with great features. Email notice when any changes are made in JIRA makes cooperation effective

Great Teamwork

October 2022


Marketing and Advertising

 It makes teamwork planning simple and allows individual contributors and supervisors to see what is being worked on.

Quick and stable!

September 2022


Information Technology and Services

Its tremendously strong, quick, and stable, and it enables easy customization. The support is also quite helpful and knowledgeable.
I wish you could remark on particular comments within a JIRA ticket as you can in Microsoft Teams.

JIRA makes it easier for us.

September 2022


Marketing and Advertising

Jira makes managing a team a breeze, allowing each developer to remain on top of their duties and keep track of what theyre doing
If youre just getting started, the cheap is quite appealing, but the intricacy will kill you.

Admirable Customer support.

August 2022


Hospital & Health Care

The system offers great customer support and a team. They are helpful, professional, and highly cooperative. We highly suggest JIRA.
Its critical to understand that Jira provides excellent customer service, and their thoughtfulness is essential, yet they frequently dont see the problem.

Long term user!

August 2022



This software has been in my possession for over 5 years. As a user and as a JIRA developer. With over 5 years of experience, JIRA has aided me in every project Ive worked on.
One of the best softwares Ive used.

Good Functionality

July 2022


Computer Software

To name a few features, it is simple to use and customize. Id argue Jira is a technology in and of itself.
Some of the information is difficult to access with JIRA.

Call us at

(661) 384-7070

Call us at

(661) 384-7070