Last Updated
Overview
Navigating complex project management can be challenging for business teams, but Jira Software simplifies the process. Unlock excellence with this agile project management solution designed to streamline tasks and promote seamless teamwork. Overcome project management complexities by adopting a more efficient approach with Jira Software. Explore Jira software today!
Overall Rating
Based on 2296 users reviews
4.5
Rating Distribution
Positive
95%
Neutral
5%
Negative
0%
Starting Price
$0
per user per month
Jira Software Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
What Is Jira Software?
Jira software is a cloud-based project management solution designed to help agile teams collaborate, plan, and track top projects, ensuring smooth software development and high-quality results. It provides a platform for software development teams to manage their work from concept to launch, ensuring everyone is aligned with the project’s goals and timelines.
Furthermore, the software’s project board incorporates an intuitive drag-and-drop interface that facilitates thorough management of every project aspect. This progress tracking software also provides capabilities for crafting user stories, addressing issues, strategizing sprints, and allocating tasks among team members.
What Is Jira Software Best For?
Jira project management software is popular for its agile reporting. It offers a range of reports to a project manager, providing insights into team performance and project progress, such as customizable workflows, velocity charts, sprint reports, and more. These features help organizations to track their team's progress and make data-driven decisions.
How Much Does Jira Cost?
The cost of Jira depends on the size of your company. The vendor offers the following flexible Jira software prices:
- Free – $0/user/month
- Standard – $7.53/user/month
- Premium – $13.53/user/month
- Enterprise – Custom pricing
- Data Center – $44,000/year for a minimum of 500 users
Disclaimer: The pricing is subject to change.
Jira Software Integrations
Jira integrates with the following third-party systems:
How Does Jira Software Work?
Here's how you can navigate the dashboard and make use of the software's features:
- Log in to Jira using your credentials
- Utilize the drag-and-drop interface on the project board to manage project specifics
- Create user stories and assign tasks to address issues
- Plan sprints effectively to ensure efficient project execution
- Distribute tasks among team members for optimal workload management
- Utilize the system's reporting features for progress tracking
- Collaborate with team members and stakeholders within the platform
- Customize your dashboard and settings to suit your project management needs
Who Is Jira Software For?
Jira is a highly scalable software that caters to the needs of organizations of all sizes. The software is used by multiple teams working in the following niches:
- Information technology
- Architecture
- Manufacturing and Retail
- E-commerce
- Government
Is Jira Software Right For You?
Are you looking for a secure task management and project management tool that can handle the complexities of your agile team? Jira Software might be the perfect fit for you. It’s trusted by over 250,000 companies worldwide, including big names like Twitter, Spotify, BlackRock, ANZ Bank, AppDynamics, and Arizona State University.
Additionally, the software partners with many companies to extend its functionality. It offers enhanced security features such as customizable permissions, IP allow listing, SAML SSO, and SCIM. Plus, it’s designed to scale seamlessly with your team, regardless of size.
Still have any queries unanswered in this Jira software review? Contact our customer support team at (661)-384-7070, and they will answer all your concerns about the software to help you make the best decision.
Jira Software Features
Scrum And Kanban Boards
Agile boards in Jira Software are designed to support Scrum and Kanban methodologies. These boards are a central hub for managing tasks, tracking progress, and facilitating collaboration among team members. The Kanban board visually represents work items, making it easier for teams to prioritize tasks and manage their workload effectively. Scrum board allows sprint planning by breaking complex tasks into simpler ones, allowing custom reporting.
Customizable Workflows
Using this feature, you can now create workflows that accurately reflect your team’s progress. Jira allows high customization, enabling project managers to tailor their workflows to fit their team’s needs. This powerful tool will enable users to streamline operations and improve efficiency by mirroring real-life processes.
Project Automation
The software includes intuitive drag-and-drop automation functionality. It lets you automate repetitive tasks, freeing up your team’s time to focus on more critical aspects of the project. By reducing manual effort, this feature improves efficiency and minimizes the risk of errors.
Interactive Timelines
This feature enables teams to map their work items, dependencies, and software releases in a clear, easy-to-understand format. It enhances transparency within the team and facilitates communication with stakeholders by providing a comprehensive overview of the project’s trajectory.
Jira Software Key Sentiments
Most Positive Sentiments
Integration Options
97.22% Positive
2.78% Neutral
0% Negative
Ticket Management
77.59% Positive
21.55% Neutral
0.86% Negative
Content Discovery
75% Positive
16.18% Neutral
8.82% Negative
Least Positive Sentiments
Loading Performance
5.13% Positive
37.18% Neutral
57.69% Negative
User Onboarding
14.29% Positive
56.43% Neutral
29.29% Negative
Feature Requests
15.46% Positive
40.21% Neutral
44.33% Negative
Most Positive Sentiments
Least Positive Sentiments
Integration Options
97.22% Positive
2.78% Neutral
0% Negative
Loading Performance
5.13% Positive
37.18% Neutral
57.69% Negative
Ticket Management
77.59% Positive
21.55% Neutral
0.86% Negative
User Onboarding
14.29% Positive
56.43% Neutral
29.29% Negative
Content Discovery
75% Positive
16.18% Neutral
8.82% Negative
Feature Requests
15.46% Positive
40.21% Neutral
44.33% Negative
Pros And Cons of Jira Software
Pros
Offers a variety of reports for in-depth insights
Allows flexible workflow customization to match your team's processes
Features drag-and-drop automation for efficient task management
Facilitates team collaboration through agile boards
Suitable for organizations of all sizes
Cons
Steeper learning curve, according to some reviews
Might be resource-intensive
May require careful planning and setup to align with your team's workflow
Jira Software Pricing
Free
Up to 10 agents
$0 per user per month
View Price
What's Included
Unlimited project boards
Backlog and timeline
Reporting and insights
2 GB of storage
Community support
Standard
Up to 250 agents
$7.53 per user per month
View Price
What's Included
(Free + Cloud Standard features)
User roles & permissions
Audit logs
Data residency
250 GB of storage
Business hour support
Premium
Up to 5000 agents
$13.53 per user per month
View Price
What's Included
(Standard + Cloud Premium features)
Advanced roadmaps
Sandbox & release tracks
Project archiving
Guaranteed uptime SLA
Unlimited storage
24/7 Premium support
Enterprise
At least 5001
Custom Pricing
View Price
What's Included
(Premium + Cloud Enterprise features)
Unlimited sites
Centralized security controls
Centralized user subscriptions
24/7 Enterprise support
Data Center
At least 500 Agents
$44,000 per year
View Price
What's Included
Complete control of your environment
Active/active clustering for high availability
Annual term license + maintenance
Optimized for AWS or Azure deployment
SAML 2.0 and OpenID Connect support
Atlassian-supported disaster recovery
Project and issue archiving for improved performance
Disclaimer: The pricing details were last updated on Jun 12, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Jira Software Reviews
Total 2296 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars38%
3
Stars5%
2
Stars1%
1
Stars0%
Share your experience
Alexis Badeau
Government Administration, 11-50 employees
More than a year
“Great project visualization”
Pros
This has been an excellent tool for organizing projects and collaborating with a team. Creating tasks is simple and the Kanban boards provide the best kind of visual overview. It's also highly customizable so it can be adapted to fit just about any project need.
Cons
There are a lot of detailed customization options and features which could feel overwhelming for users who aren't very tech-savvy.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Aneesa Anwar
Financial Services, 500+ employees
Less than a year
“Helpful guides and notes”
Pros
One thing that really worked well for me is being able to create a Confluence page, put together a guide and add notes that users can read or follow when they need help.
Cons
Feature I'm not a fan of is how hard it can be to find tickets especially because there's just so much in there.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Mitesh Vaishnav
Information Technology and Services, 101-500 employees
More than a year
“Stable and feature-packed tracking”
Pros
Over time, it has become noticeably more stable and packed with more useful features. The Agile boards, whether Scrum or Kanban, are still really valuable for keeping up with daily sprint progress. Workflow customization is flexible enough to match different project requirements and integrations with tools like GitHub make team collaboration feel more connected. The dashboards and filters using JQL are very powerful once you become familiar with them and the automation rules do a good job of cutting down repetitive tasks.
Cons
There's still some complexity for new users though. The learning curve can be steep especially when it comes to workflows and writing JQL queries. At times, the interface also feels a bit heavy, particularly when working on larger projects.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Jira software offer an API?
Yes, Jira project management tool offers both REST and Java APIs.
What language does Jira software support?
Jira supports several languages, including Chinese, French, English, Italian, German, Japanese, Russian, and Spanish.
What other apps does Jira software integrate with?
Jira Software integrates with various tools, including Microsoft Teams, Slack, Amazon, GitHub, and Figma.
Does Jira software support mobile devices?
Yes, Jira Software supports mobile devices and offers a mobile app available on both iOS and Android.
What types of pricing plans does Jira software offer?
Jira software offers flexible pricing plans: Free ($0/month), Standard ($7.53/user/month), Premium ($13.53/user/month), and Data Center ($44,000/year). Jira software prices depend on your company’s needs. Get a personalized Jira pricing plan per your organization’s requirements.
Who are the typical users of Jira software?
Jira users work in several industries, including e-commerce, manufacturing, information technology, and government sectors.
What level of support does Jira software offer?
Jira offers email, a help desk, a knowledge base, a 24/7 customer representative, chat, FAQs, forums, and phone support options.
Is Jira software, Jira Core, and Jira Service Management the same?
No, Jira Software, Jira Core, and Jira Service Management are not the same, they are different applications.