Yotpo is a content marketing solution for e-commerce businesses that assist users to collect user- generated content while offering a variety of customizable campaign programs to enhance the customer experience. The cloud-based platform enables the brands to collect, manage curate user-generated content to build a strong brand image. Yotpo focuses on sustaining brand loyalty by leveraging consumer reviews and photos all-through the buyer journey.

The platform is designed as a plug-and-play social reviews app that allows the users to collect verified reviews and have an easy-to-use smart mobile reviewing experience. By using this solution, businesses can strengthen their credibility regardless of their market share and highlight customer content in marketing campaigns to boost search visibility among the relevant audience.

Pricing: Yotpo offers a free trial and a free set of features for users who want to use them. The platform also offers a “Growth Plan” that comes at $29 per month.

USP: The software monitors and optimizes search engine optimization (SEO) rankings and social media networks with features such as email marketing, social marketing, analytics, marketing automation, mobile marketing, etc.

Support: It offers support via a knowledge base.

Product Advantages: With Yotpo, the users can develop an understanding of what customers think about their products and identify opportunities to provide a better customer experience.

Product Limitations: The software is expensive compared to some of its competitors.

Yotpo Content Marketing Solution


Yotpo Content Marketing Solution reviews

Overall Rating

9 Reviews

Excellent
33%
Good
44%
Average
11%
Poor
0%
Terrible
11%

Randy

HR

2-10 employees

October 2020

Just great

Pros:
I have had a great experience with customer support.

Cons:
Slightly tricky to use.

Sina K

CEO

11-50 employees

July 2020

Don't waste your money

Pros:
You can easily convert product reviews into a site review with the help of Yotpo.

Cons:
Customer support is so bad. No issues are ever resolved. They remove features whenever they feel like.

Gussie W

Search Marketing Specialist

11-50 employees

July 2020

Love this software!

Pros:
Yotpo has the best customer staff. We haven't had any serious issues but when we had even a little problem, the staff was right there to help.

Cons:
I don't really find anything negative to say about Yotpo. It is good software.

Juniper H

Marketing Assistant

501-1,000 employees

June 2020

Amazing software

Pros:
We love yotpo. It offers some exceptional product isolation so that we don't cross paths.

Cons:
it requires some deep training for staff.

Gussie

Search Marketing Specialist

11-50 employees

December 2019

Love it

Pros:
Their customer service is honestly so helpful and friendly.

Cons:
A few features are missing.

Brenn S

eCommerce & Digital Marketing Manager

11-50 employees

November 2019

I would highly recommend this software

Pros:
The staff is so well trained and the software has everything that you need.

Cons:
No serious issues.

Jackie D

Owner & MD

11-50 employees

June 2019

User friendly

Pros:
Yotpo was very easy to set up and understand. Their training staff is outstanding. 100 percent of the tools it offers.

Cons:
It's a great deal. I wouldn't choose any other software.

Wayne M

President/CEO

11-50 employees

June 2019

Good software

Pros:
The best thing about Yotpo is that it's super easy to use and manage. The staff is very friendly and helpful

Cons:
I would like this software to offer a little more customization.

Renee

manager

11-50 employees

December 2018

Can do better

Pros:
Yes, it does have some very nice and useful features.

Cons:
The software is quite tricky to use which means help is required. Customer support is not very responsive.

Call us at

(661) 384-7070

Call us at

(661) 384-7070