Keap Software
Last Updated
Overview
Keap is a comprehensive CRM, sales, and marketing software crafted for aspiring entrepreneurs. It helps consolidate customer data and daily workflows, removing repetitive tasks, to provide more time for business growth. While the pricing may be higher, the level of automation provided is unmatched.
Keap Software Specifications
- Campaign Management
- Lead Generation
- Customer Segmentation
- Email Marketing
What is Keap Software?
Overview
Keap is a widely known sales and customer relations management software. Keap was formerly known as Infusionsoft and has been around in the marketing world for a while. The software is a top choice for smaller businesses to streamline their sales and customer experiences together.
The software allows users to create targeted email campaigns, segment their customers, track interactions and much more; all of which leads to a more targeted customer experience which leads to more sales for the business as a result. There are several features in this software that make it a good choice for many businesses.
Free Trial: Yes, you can access a free trial for the software easily.
Keap Software Features
Simple User Interface
The user interface for Keap is extremely simple and allows even those who consider themselves novices when it comes to sales software to become adept in no time at all.
Analytics Features
The analytics features in this software allow users to monitor the return on their investment on the amount of money they spend on marketing.
Mobile Apps
The software has robust mobile apps which allow users to access the software from their mobile devices on the go.
Easy Integration
The software can easily be integrated into other software that aid in sales and marketing such as QuickBooks, SalesForce, and more.
Robust User Experience
The software allows users to experience various features seamlessly that enable them to improve their sales and customer experiences.
Customizations
The software allows users to create as many customizations to the templates and other aspects of the software as they would want.
Customer Service
The customer service provided by Keap is highly lauded and available to users at all times.
Pros And Cons of Keap Software
Pros
Users can segment contacts according to similarities between them and create custom marketing campaigns for each segment.
The software is easy to use and does not require users to go through extensive training to get adept at it.
The software has a lot of customizations available for users to implement.
Cons
The pricing for Keap can be an issue especially if a user wants to opt for the more expensive version.
At times the integration can cause issues and does not work great.
The software does not have response order forms and requires you to use another application or software for them.
Keap is a wonderful CRM and sales software option for smaller businesses that are still building their contact list and brand.
Keap Software Reviews
Total 12 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars58%
3
Stars0%
2
Stars8%
1
Stars0%
Share your experience
Transportation/ Trucking/ Railroad, 500+ employees
Less than a year
“Powerful all in one crm automation”
Pros
Keap is a good all in one platform that brings CRM, email marketing, payments and invoicing into a single place which really helps keep things organized. It also has a big integration ecosystem, with thousands of third-party apps so it's pretty flexible if you want to connect other tools to your workflow.
Cons
Pricing is noticeably higher than several competing CRM options and the learning curve can be steep especially once you start setting up more advanced automation sequences.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
9
Publishing, 1-10 employees
Less than a year
“all in one CRM with simple setup process”
Pros
We were hunting for an all in one customer relationship hub and Keap quickly came onto our radar. It brings customer acquisition and management into one place and the setup process felt simple. Using the platform has been pretty user friendly day to day which made it less of a hassle to get our workflows going.
Cons
Pricing is the part that gives us pause. With AI pushing more multi-platform tools into lower price tiers, it's tough not to compare. Compared to what you get, this one seems a bit on the expensive side.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Information Technology and Services, 11-50 employees
Less than a year
“powerful outreach and management”
Pros
Keap is a strong all in one option for handling customer outreach and management, plus it includes an email service that fits well for small and mid-sized businesses.
Cons
That said the setup and workflow can get complicated faster than expected and it's pretty easy to end up doing more than you bargained for then you start feeling overwhelmed by the available processes.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7