Yotpo Content Marketing Solution Reviews
Total 11 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars27%
4
Stars55%
3
Stars9%
2
Stars0%
1
Stars9%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Randy
HR, 1-10 employees
“Just great
Pros
I have had a great experience with customer support.
Cons
Slightly tricky to use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Jeff
Contributor, 11-50 employees
“We love it
Pros
Its whole system of sending emails to customers is excellent. We love how it publishes our reviews to the website automatically.
Cons
Slightly overpriced because there are other cheaper substitutes available.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Sina K
CEO, 11-50 employees
“Dont waste your money
Pros
You can easily convert product reviews into a site review with the help of Yotpo.
Cons
Customer support is so bad. No issues are ever resolved. They remove features whenever they feel like.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
2
Functionality
4
Gussie W
Search Marketing Specialist, 11-50 employees
“Love this software!
Pros
Yotpo has the best customer staff. We havent had any serious issues but when we had even a little problem, the staff was right there to help.
Cons
I dont really find anything negative to say about Yotpo. It is good software.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Juniper H
Marketing Assistant, 500+ employees
“Amazing software
Pros
We love yotpo. It offers some exceptional product isolation so that we dont cross paths.
Cons
it requires some deep training for staff.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Gussie
Search Marketing Specialist, 11-50 employees
“Love it
Pros
Their customer service is honestly so helpful and friendly.
Cons
A few features are missing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Brenn S
eCommerce and Digital Marketing Manager, 11-50 employees
“I would highly recommend this software
Pros
The staff is so well trained and the software has everything that you need.
Cons
No serious issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Jackie D
Owner and MD, 11-50 employees
“User friendly
Pros
Yotpo was very easy to set up and understand. Their training staff is outstanding. 100 percent of the tools it offers.
Cons
Its a great deal. I would not choose any other software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Wayne M
President/CEO, 11-50 employees
“Good software
Pros
The best thing about Yotpo is that its super easy to use and manage. The staff is very friendly and helpful
Cons
I would like this software to offer a little more customization.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Nichole
Marketing Director, 11-50 employees
“Exceptional
Pros
The customer support is so good. We saw major improvements in clinical efficiency. Very simple to use and manage.
Cons
I wish navigation was a little more intuitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Renee
manager, 11-50 employees
“Can do better
Pros
Yes, it does have some very nice and useful features.
Cons
The software is quite tricky to use which means help is required. Customer support is not very responsive.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8