Yotpo Content Marketing Solution

Yotpo Content Marketing Solution Reviews

Total 11 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

27%

4

Stars

55%

3

Stars

9%

2

Stars

0%

1

Stars

9%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R
Randy

HR, 1-10 employees

4.0

Just great

Pros

I have had a great experience with customer support.

Cons

Slightly tricky to use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

J
Jeff

Contributor, 11-50 employees

4.0

We love it

Pros

Its whole system of sending emails to customers is excellent. We love how it publishes our reviews to the website automatically.

Cons

Slightly overpriced because there are other cheaper substitutes available.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

SK
Sina K

CEO, 11-50 employees

1.0

Dont waste your money

Pros

You can easily convert product reviews into a site review with the help of Yotpo.

Cons

Customer support is so bad. No issues are ever resolved. They remove features whenever they feel like.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

4

GW
Gussie W

Search Marketing Specialist, 11-50 employees

5.0

Love this software!

Pros

Yotpo has the best customer staff. We havent had any serious issues but when we had even a little problem, the staff was right there to help.

Cons

I dont really find anything negative to say about Yotpo. It is good software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

JH
Juniper H

Marketing Assistant, 500+ employees

4.0

Amazing software

Pros

We love yotpo. It offers some exceptional product isolation so that we dont cross paths.

Cons

it requires some deep training for staff.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

G
Gussie

Search Marketing Specialist, 11-50 employees

4.0

Love it

Pros

Their customer service is honestly so helpful and friendly.

Cons

A few features are missing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

BS
Brenn S

eCommerce and Digital Marketing Manager, 11-50 employees

5.0

I would highly recommend this software

Pros

The staff is so well trained and the software has everything that you need.

Cons

No serious issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

JD
Jackie D

Owner and MD, 11-50 employees

5.0

User friendly

Pros

Yotpo was very easy to set up and understand. Their training staff is outstanding. 100 percent of the tools it offers.

Cons

Its a great deal. I would not choose any other software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

WM
Wayne M

President/CEO, 11-50 employees

4.0

Good software

Pros

The best thing about Yotpo is that its super easy to use and manage. The staff is very friendly and helpful

Cons

I would like this software to offer a little more customization.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

N
Nichole

Marketing Director, 11-50 employees

4.0

Exceptional

Pros

The customer support is so good. We saw major improvements in clinical efficiency. Very simple to use and manage.

Cons

I wish navigation was a little more intuitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

R
Renee

manager, 11-50 employees

3.0

Can do better

Pros

Yes, it does have some very nice and useful features.

Cons

The software is quite tricky to use which means help is required. Customer support is not very responsive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8