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Medesync

Medesync

Last Updated Sep 20, 2024

Overview

Medesync by TELUS Health offers an innovative cloud platform that seamlessly connects providers, payers, and patients for holistic well-being. Although users find it complex to use at first, its suite of population health, virtual care, and coordination solutions facilitates value-based care models in small clinics and large healthcare systems.

Overall Rating

Based on 1 users reviews

2

Rating Distribution

Positive

0%

Neutral

100%

Negative

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Starting Price
Custom

What Is Medesync?

Overview

Medesync by TELUS Health offers a comprehensive suite of digital healthcare solutions that help improve patient outcomes. As a cloud-based platform, it provides a centralized hub for healthcare providers, payers, employers, and individuals to better manage health. The solutions address key challenges in areas such as population health management, care coordination, patient engagement, and virtual care delivery.

What Is Medesync Best For?

Medesync excels at supporting holistic wellbeing. Its total mental health program offers unlimited counseling sessions to address mental vulnerabilities. Employers benefit from analytics that help in improving employees' physical, emotional, and financial health. Moreover, healthcare providers gain insights into assisting complex care needs.

Medesync Pricing

The cost of using this software is based on a customer’s needs and requirements. Contact us to discuss personalized Medesync pricing plans.

Medesync Integrations

This platform integrates with the following tools to assist patients in every possible way:

  • Dilato
  • Crescendo
  • Vokaltech
  • Welch Allyn
  • Med-Helper
  • Dragon

How Does Medesync Work?

Here’s how to get started with the software:

  • Log into the secure platform using your organizational credentials
  • Complete your user profile and preferences for role-based homepage customization
  • Review available solutions and click through relevant workflows and functionalities
  • Book an orientation session with an assigned client success manager
  • Explore available training resources like quick reference guides, onboarding modules, videos
  • Start with standard reports and dashboards to analyze organizational performance
  • Test virtual care capabilities by booking and conducting mock video visits
  • Run dummy prescription orders and ensure e-prescribing is functioning properly
To learn more about this tool, schedule a Medesync demo to get a deeper understanding of it.

Who Is Medesync For?

Medesync caters to a wide client spectrum, from small clinics to large healthcare systems. Departments that can benefit include wellness, community care, administration, digital health, and more. Industries like healthcare, pharma, and insurance leverage it for proactive patient management. It is specifically useful for:

  • Employers
  • Health practitioners
  • Group benefits insurers and administrators
  • Health authorities and hospitals
  • Individuals and families

Is Medesync Right For You?

Is your organization ready to transform patient care through technology? Medesync solutions offer scalable and secure platforms to drive digital transformation. The solutions seamlessly grow with your evolving needs, allowing you to start small and scale across sites and user bases. Built on industry-leading infrastructure, Medesync prioritizes security, privacy, and regulatory compliance.

Robust authentication protocols and enterprise-grade encryption protect all sensitive and personal health information. Regular audits ensure adherence to top certifications and standards.

As a global leader, Medesync leverages its vast expertise and economies of scale to continually reinforce security defenses against emerging threats. Flexible deployment options are available for private secure hosting within your existing IT environment.

Still unsure if it's the right choice for you? Call us at (661) 384-7070, and let our experienced team assist you in making an informed decision.

Pros And Cons of Medesync

Pros

  • TELUS EMR virtual visit tool allows healthcare professionals to securely view patient history and access health information

  • Its digital health solutions cover EMR, virtual care, population health, and customer care areas

  • Adheres to strict privacy and security protocols to safeguard sensitive patient information

  • Can be customized to the unique workflow and user's compliance needs

Cons

  • Upfront investment required during platform deployment

  • According to Medesync reviews, the user interface is somehow complex

Frequently Asked Questions

Medesync EMR has a dedicated support team available to resolve your queries. Healthcare professionals can access support through phone, email, or online portals.

The main users of Medesync software solutions are healthcare professionals like doctors and nurses who need to access the patient chart and clinical notes and maintain electronic medical records for efficient practice management.

Medesync supports both English and French languages as it allows Quebec healthcare professionals to consult patient vaccine profiles on the Quebec vaccination registry.

Yes, Medesync patient software supports mobile devices. However, healthcare professionals must use the web version of the tool to access patient health records, add clinical notes, book appointments, view patient summary, and view clinical reminders.

There is no EMR mobile app available for Medesync.

Medesync understands the importance of affordability, so it offers flexible billing solutions tailored to practices of all sizes and budgets.

No! While Medesync offers a free trial period, ongoing use of its comprehensive practice management solution requires a subscription fee. After this, healthcare professionals can access full benefits like patient data, their own electronic forms, and appointment booking confirmation system.