Medesync by TELUS Health offers an innovative cloud platform that seamlessly connects providers, payers, and patients for holistic well-being. Although users find it complex to use at first, its suite of population health, virtual care, and coordination solutions facilitates value-based care models in small clinics and large healthcare systems.
Medesync Specifications
Appointment Management/Scheduling
e-Prescriptions
Lab Integrations
Patient Portal
What Is Medesync?
Overview
Medesync by TELUS Health offers a comprehensive suite of digital healthcare solutions that help improve patient outcomes. As a cloud-based platform, it provides a centralized hub for healthcare providers, payers, employers, and individuals to better manage health. The solutions address key challenges in areas such as population health management, care coordination, patient engagement, and virtual care delivery.
What Is Medesync Best For?
Medesync excels at supporting holistic wellbeing. Its total mental health program offers unlimited counseling sessions to address mental vulnerabilities. Employers benefit from analytics that help in improving employees' physical, emotional, and financial health. Moreover, healthcare providers gain insights into assisting complex care needs.
Medesync Pricing
Medesync Integrations
This platform integrates with the following tools to assist patients in every possible way:
- Dilato
- Crescendo
- Vokaltech
- Welch Allyn
- Med-Helper
- Dragon
How Does Medesync Work?
Here’s how to get started with the software:
- Log into the secure platform using your organizational credentials
- Complete your user profile and preferences for role-based homepage customization
- Review available solutions and click through relevant workflows and functionalities
- Book an orientation session with an assigned client success manager
- Explore available training resources like quick reference guides, onboarding modules, videos
- Start with standard reports and dashboards to analyze organizational performance
- Test virtual care capabilities by booking and conducting mock video visits
- Run dummy prescription orders and ensure e-prescribing is functioning properly
Who Is Medesync For?
Medesync caters to a wide client spectrum, from small clinics to large healthcare systems. Departments that can benefit include wellness, community care, administration, digital health, and more. Industries like healthcare, pharma, and insurance leverage it for proactive patient management. It is specifically useful for:
- Employers
- Health practitioners
- Group benefits insurers and administrators
- Health authorities and hospitals
- Individuals and families
Is Medesync Right For You?
Is your organization ready to transform patient care through technology? Medesync solutions offer scalable and secure platforms to drive digital transformation. The solutions seamlessly grow with your evolving needs, allowing you to start small and scale across sites and user bases. Built on industry-leading infrastructure, Medesync prioritizes security, privacy, and regulatory compliance.
Robust authentication protocols and enterprise-grade encryption protect all sensitive and personal health information. Regular audits ensure adherence to top certifications and standards.
As a global leader, Medesync leverages its vast expertise and economies of scale to continually reinforce security defenses against emerging threats. Flexible deployment options are available for private secure hosting within your existing IT environment.
Still unsure if it's the right choice for you? Call us at (661) 384-7070, and let our experienced team assist you in making an informed decision.
Medesync Features
The platform generates insightful reports and analytics to help healthcare organizations develop preventive care programs and support value-based care delivery models. Dashboards present analytics on various health metrics, risks, and outcomes at the individual and cohort levels. Customizable filters and visualizations help providers identify at-risk patients and care gaps. Furthermore, comprehensive APIs allow the analytics and reports to be integrated with other clinical and administrative systems for a holistic view. Regular updates to the analytics engine ensure decisions are made based on the latest clinical evidence and best practices.
See How It WorksThe software facilitates virtual care consultations and remote healthcare delivery through secure video capabilities, allowing patients to access counseling and medical services remotely. Providers can utilize tools like e-visits, secure chat, and digital forms to triage and treat patients from any location. Moreover, virtual care delivery reduces unnecessary visits and travel costs while improving access for those in remote/rural areas. Real-time notifications keep clinicians updated on patient engagement and emerging issues. Virtual consultations are securely recorded and stored for the longitudinal view of a patient's health journey.
See How It WorksIntegration with EHR systems and solutions for claims processing helps streamline care workflows and ensure efficient collaboration between care teams and stakeholders. Care managers leverage this integration to obtain a comprehensive view of each patient and proactively address gaps through automated workflows. Aggregated data drives more informed handoffs across providers and care settings. Two-way sync of updates avoids duplication of efforts and reduces risks of medical errors. Customized permission-based access maintains adherence to privacy and security protocols.
See How It WorksMobile-enabled features and solutions optimize clinical practices and enhance patient communication through functionality such as secure messaging and access to health records. Patients benefit from self-booking appointments, digital filling, and refilling prescriptions using their phones. Clinicians can review patient information, check schedules and update records on the go. Additionally, regular updates to the applications and APIs ensure providers have access to the latest clinical decision support tools for point-of-care guidance.
See How It Works
