Elation Health

Elation Health

Claimed

Claimed

53 Review(s)

Overview

Elation EMR is an all-in-one software solution. Despite positive feedback, some users may encounter a brief learning curve. However, its comprehensive set of tools justifies the investment. A free demo allows practices to evaluate its suitability firsthand. Overall, Elation’s robust functionality makes it an excellent choice for primary care practices.

Overall Rating

Based on 53 users reviews

3.9

Rating Distribution

Positive

72%

Neutral

17%

Negative

11%

Starting Price
Custom

Elation Health Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is Elation EMR?

Overview

Elation EMR by Elation Health is a cloud-based electronic health records (EHR) software designed for independent primary care practices. The service is designed to help users manage their day-to-day documentation tasks, streamline patient-physician relationships, and improve the overall quality of patient care. It provides a full suite of clinical, administrative, and billing features to streamline operations and maximize revenue.

Healthcare providers can also use the software to conveniently pull assessments and SOAP notes of patients’ chronic issues for real-time management. It also saves time by eliminating double data entry and ensuring all information is accurate and up-to-date.

What Is Elation EMR Best Known For?

Elation medical software stands out with its three-pane view of patient health records, providing physicians with a comprehensive overview of each patient's medical history. This intuitive interface allows users to quickly access specific information from past patient visits with just one click. Additionally, providers can easily order and reorganize the windows based on their specific workflow requirements and preferences.

Elation EMR Pricing

Elation Health EMR offers flexible pricing plans that can be customized according to your practice’s needs. Act now to secure a personalized Elation EHR pricing quote today, tailored specifically to your requirements and budget.

Elation EMR Integrations

Elation software supports integration with a range of third-party platforms, including:

  • AdvancedMD
  • Alliance Diagnostics
  • AXON
  • CliniSync
  • Carequality
  • InSight Imaging

How Does Elation EMR Work?

Here's how you can navigate the software’s dashboard and access its features:

  • Log in using a suitable web browser like Google Chrome, Safari, or Microsoft Edge
  • Access a centralized, cloud-based electronic patient record for each patient
  • Document patient visits and clinical notes using customizable templates
  • Review patient summaries, health histories, diagnoses and treatment plans
  • Order lab tests and imaging studies electronically from within the EMR
  • E-prescribe medications and transmit them directly to pharmacies
  • Connect with patients via the patient portal for messaging and care updates
  • Schedule appointments, track referrals and patient communications
  • Perform medical billing tasks like insurance filing from one platform
  • Integrate with other applications via their open API platform
Take advantage of this limited-time opportunity to book a free Elation Health EMR demo before slots fill up. See the software in action.

Who Is Elation EMR For?

Elation EHR software is geared towards small and midsize clinical facilities, primary care units, and independent medical practices that provide longitudinal care. It is also ideal for new practices and care groups.

Elation EMR Use Cases

After reviewing user feedback and examining Elation EMR’s features, we identified several practical scenarios where the platform proves to be a strong choice for medical practices.

  • Intuitive Chart Layout And Single-Page Design

Elation’s chart system is praised for putting everything a physician needs on one screen (notes, labs, referrals). Because reviewers say they can find key patient data in 1-2 clicks and avoid navigating through many tabs, this feature is ideal for clinicians who want to reduce cognitive load and speed up patient encounters.

  • Integrated Billing from Encounters (Auto-Coding / Superbill Features)

Users highlight how Elation lets them generate billing codes directly from visit notes or encounter documentation, rather than doing duplicate data entry. This streamlines audit trails, reduces claim denials, and helps practices ensure they capture revenue properly

  • Custom Templates, Macros, And Order Sets

Many reviews mention being able to build templates or reuse order sets so that recurrent workflows are faster. For example, complaints or visit types used often can be saved and reused with just a couple of clicks. This feature is best for practices with recurring diagnoses or treatment plans (e.g. chronic care), making documentation more efficient

  • Robust Patient Portal And Engagement Tools

Elation’s portal is used by practices to allow patients to view records, send secure messages, request refills, view lab results. Reviewers note this improves patient satisfaction and decreases back-and-forth phone calls and administrative burden

  • Real-Time Eligibility And Claims Management

Practice users appreciate that Elation supports insurance eligibility checks before visits, claims submission, and tracking of denials. Because of these features, practices can reduce surprise billing issues, avoid wasted visits, and improve their cash flow

  • Flexible, Physician-Centered Interface And Dashboard Customization

Elation allows providers to customize dashboards, hide or show elements, reconfigure layout to match how they practice. Reviewers frequently mention feeling that Elation matches their “way of thinking” rather than forcing them to adapt to its layout. This feature works best for practices wanting high usability and less training overhead. 

Elation EMR User Sentiment 

Most Positive Sentiments 

Least Positive Sentiments 

Intuitive And Ease Of Use 

Customer Support And Responsiveness 

  • 40-50% were Positive 
  • 10-20% were Negative 
  • 40-50% were Neutral / Mixed  
  • 10-15% were Positive 
  • 25-35% were Negative 
  • 50-60% were Neutral / Mixed  

Many users say Elation is intuitive, easy to learn, with staff up to speed quickly. They praise its streamlined clinical-first record keeping and reduced documentation burden. 

Some users report delays in responses, trouble getting support for complex issues, or lack of live person help. Others say the support has improved but remains inconsistent.  

Integrated Billing And Workflow Streamlining 

Feature Gaps / Mobile And Portal Limitations 

  • 25-35% were Positive 
  • 10-15% were Negative 
  • 50-65% were Neutral / Mixed 
  • 10-15% were Positive 
  • 20-30% were Negative 
  • 55-70% were Neutral / Mixed 

Reviewers like that billing is built-in, the documentation and billing workflows align, saving time and errors. 

Complaints include missing features in mobile apps or portals, or removal of features users once relied on. Some say certain telehealth or online scheduling options are stated but not always delivered. 

Patient Engagement / Patient Portal / Template Notes 

Cost / Value Vs. Price 

  • 20-30% were Positive 
  • 10-20% were Negative 
  • 50-70% were Neutral / Mixed 
  • 10-20% were Positive 
  • 20-30% were Negative 
  • 55-70% were Neutral / Mixed 

Good feedback on patient portals (Elation Passport), telehealth integration, templates for clinical notes, and tools that facilitate patient‐clinician connection. 

While some feel cost is competitive for what’s offered, others find it pricey (especially for smaller/solo practices), or that pricing is not always transparent. 

Is Elation EMR Right For You?

If you are an independent primary care practice or a medical group looking for an electronic health record system, Elation EMR may be a good fit. Its clinical-first approach prioritizes the patient care workflow, allowing providers to focus on patient interactions without excessive documentation burdens.

The software assists you with simplifying complex clinical tasks that would otherwise take up too much of your time. It simplifies administrative, clinical, and billing activities, enabling you to not compromise on the quality of patient treatment you deliver. It comes as our recommended option for medical facility implementation if you’re looking for an ‘all boxes checked’ digital solution.

The vendor boasts a robust ‘open architecture’ design format - not thematically different from how open-source software works. This allows both users and vendor partners (with their established API integrations) to formulate their template/work runs on top of the application’s basic infrastructure – in stark contrast to the relatively ‘closed’ interface that a lot of the vendor’s competitors offer in their similarly geared programs.

The EHR empowers healthcare facilities with a 2015 ONC-ATCB-certified service that includes patient scheduling, charting, compliance-tracking, a patient portal, e-faxing, and e-prescribing features. In addition, the platform boasts solid practice management and billing capabilities.

Ready for a deeper dive into Elation EMR? Check out Elation Health reviews or call us at (661) 384-7070 for a personalized product walkthrough.

Elation Health Features

Elation's customizable dashboards give users the ability to tailor the software to their specific needs and preferences. Users can add, remove, or rearrange widgets on their dashboard to create a layout that works best for them. Additionally, users can choose from a variety of different color schemes to personalize their custom interface even further.

See How It Works

The medical billing feature streamlines practice management by consolidating billing, charts, records, payers, and revenue into a unified system. It enables practices to quickly verify coverage before visits and automatically flags potential issues to minimize errors, reducing claim denials. Additionally, its automated reminders help practices optimize revenue growth and staff scheduling efficiency.

See How It Works

Elation Health comes with a secure messaging system that allows care team members to communicate with each other without having to worry about HIPAA compliance. Messages are encrypted and can only be accessed by authorized users. This ensures that patient information remains confidential and secure.

See How It Works

Elation Health EHR offers an appointment scheduling system that makes it easy for care team members to schedule appointments with each other and with patients. Appointments can be scheduled in advance or on short notice, and patients can be notified of their physician calls via text or email.

See How It Works

Elation's electronic prescribing system allows care team members to electronically send prescriptions to pharmacies. This eliminates the need for paper writeups and reduces the risk of error.

See How It Works

The software also provides a ‘Patient Passport’ feature to streamline doctor-patient communication. Patients can use this feature to view lab results, access visit notes, and send secure messages to their providers – all within one secure online portal. This feature enhances the continuity of care and empowers patients to actively participate in their healthcare journey.

See How It Works

Pros And Cons of Elation Health

Pros

  • Comprehensive patient data management improves efficiency

  • Seamless integration with third-party applications increases functionality

  • Customizable templates for personalized documentation

  • Offers robust reporting tools for data analysis and insights

  • Responsive customer support for timely assistance

  • Patients and providers can easily communicate with each other

Cons

  • Potential learning curve for new users, according to some Elation EMR reviews

  • Limited customization options for a few advanced features

  • Some users report issues with the customer support service

Elation Health Reviews

Total 53 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

51%

4

Stars

21%

3

Stars

8%

2

Stars

9%

1

Stars

11%

Share your experience

R

Rhiannon

Billet Medical, 11-50 employees

More than a year

2.0
July 2025

Administration issues took it down

Pros

They have a good intra-office messaging system.

Cons

So many! I’ve been working with Elations for about 6 years and they’ve just gone downhill. Their PM side is poor, if you work with anything besides Medicare, don’t bother with it. The 2-factor authentication is a requirement which makes it really annoying. I’ve received complaints from every one of our employees and providers on it. Also, if your annual renewal just passed and a provider leaves the practice, you’re on the hook for a whole year, and there’s nothing you can do as they refuse to work with you. Oh, and good luck actually getting ahold of anyone in their support team. It’s all done via email so if you have an urgent issue, there’s no one you can call.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

M

Meghan

Medical Practice, 1-10 employees

More than a year

4.0
March 2025

Nice and user-friendly

Pros

Moving records from one EMR to another is a total easy with this software. Seriously, no stress at all!

Cons

The main screen is way too cluttered. It could really use some simplification or different color-coding to make things clearer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kevin

Hospital & Health Care, N/A employees

More than a year

4.0
March 2025

What I learned from 8 years of using Elation

Pros

I really like using It for tracking my office visits. It's set up just the way I like it, simple, fast and easy to work with. Everything is super easy for me and I can adjust it to fit my needs perfectly. It really helps me get my work done without any problem and that's exactly what I need.

Cons

The iPhone app: Honestly, it's pretty bad. The login process is a Issue and it doesn't have nearly enough features. It hasn't really made any effort over the years to improve it either.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

ElationHealth is an electronic health record system used by healthcare professionals to manage their day-to-day operations. Its features, such as electronic prescribing, customized SOAP notes, scheduling and automated medical billing, help physicians manage their practice workflows.

Elation is an EHR software.

Elation Health software is scalable, which means that it is used not only by independent practices but also in small—to medium-sized hospitals. It is not a direct competitor to Epic when it comes to large healthcare organizations, but it has a good-sized market in smaller hospitals.

Elations Health software provides phone and email chat support, as well as online resources such as FAQs, videos, and guides.

Yes, Elation EMR is cloud-based.

Elation EHR pricing plans vary based on your specific requirements. Request a custom cost breakdown today!

The main features of Elation for high-value primary care include telehealth, medical billing, patient engagement, clinical EHR, direct primary care charting, and other solutions for mid-level prescribing practitioners.

The Elation Health pricing varies based on your specific requirements. Request a custom Elation pricing quote from our sales team.