AdvancedMD EHR is a popular choice among small to medium-sized medical practices due to its flexible pricing and relatively user-friendly interface. However, users have acknowledged that while there are many self-help modules available, access to direct help is not always easy. Read on for a detailed review.

AdvancedMD EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

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What Is AdvancedMD EHR?

AdvancedMD EHR is a cloud-based electronic medical record software designed to help healthcare providers manage workflows for patient records, appointments, medical billing services, and other administrative tasks. It is a cloud-based solution that is accessible from any device with an internet connection.

The platform offers features designed to streamline and improve the efficiency of healthcare practices, including electronic health record (EHR) management, practice management, revenue cycle management, appointment scheduling, insurance, analytical reporting, and population health.

What Is AdvancedMD Best For?

AdvancedMD is best known for being a comprehensive and user-friendly electronic medical record (EMR) software solution. It is designed to help healthcare providers manage patient records, appointments, billing, and other administrative tasks in an efficient manner.

AdvancedMD EMR also has a cross-department compliance committee that meets regularly to ensure compliance with all applicable laws and regulations, including HIPAA, ICD-10, and Meaningful Use procedures.

AdvancedMD Pricing

The vendor offers the following three pricing plans:

  • Build A Bundle – Custom Pricing
  • Software Pricing – Custom pricing
  • RCM Pricing – Custom Pricing
Get a custom AdvancedMD pricing quote today based on your clinic’s needs and size.

How does AdvancedMD EHR Work?

Here’s an overview of how the platform works:

  • Healthcare providers use AdvancedMD EHR to enter and update patient information, including medical history, diagnoses, treatment plans, and test results.
  • Patients can use the AdvancedMD patient portal to access their medical records, schedule appointments, and communicate with their healthcare providers. The software includes tools for managing appointment schedules, including the ability to send appointment reminders to patients.
  • AdvancedMD also includes tools for managing billing and insurance claims, including automated coding, electronic claims submission, and insurance eligibility verification.
  • AdvancedMD EHR provides a range of reports and analytics tools to help healthcare providers track their practice's performance and identify areas for improvement. It also includes tools for collaborating with other healthcare providers, including secure messaging and the ability to share patient records.

Who Is AdvancedMD Software For?

AdvancedMD electronic medical record (EMR) software is designed primarily for independent healthcare practices. It is not suitable for hospitals, however, as it does not have an outpatient module.

In addition to healthcare providers, AdvancedMD EMR is also suitable for patients, who can use the AdvancedMD patient portal to access their medical records, schedule appointments, and communicate with their healthcare providers.

Users can also download AdvancedMD EMR’s free clinical app to access features, which is currently optimized for touchscreen tablet devices (except for iPhone and iPad apps).

How Is AdvancedMD EMR Different From Other Software?

Like other EMR software options, AdvancedMD has some differences from its competitors that may make it a better fit for some organizations. Some potential differences between AdvancedMD and other popular EMR software options include:

  • User interface and ease of use: Other EMR software have more complex interfaces, which could make it more difficult for users to understand and use effectively. AdvancedMD EMR software is known for its user-friendly interface, which makes it easy for healthcare professionals to navigate and use.
  • Integration: AdvancedMD software integrates with other medical systems, including billing and practice management software. This makes it easier for healthcare professionals to access all tools and resources they need in one place.
  • Pricing: AdvancedMD has a subscription-based pricing model, meaning users pay a monthly or annual fee to use the software. Other EMR software offers different pricing models, such as a one-time fee or a pay-per-use model.
  • Customer support and training: AdvancedMD EMR software offers support and training resources to help users get the most out of their software. These may include online tutorials, user manuals, and customer support hotlines.
To experience all the features of the software, book an AdvancedMD demo today!

Is AdvancedMD EHR Right for You?

AdvancedMD EHR is an all-in-one, unified medical software providing a host of features capable of streamlining the workflows of healthcare providers, practices, and their patients.

Many user reviews have recommended the platform for its ease of use when accessing patient profiles and other patient-related inquiries. Others noted its easy navigation in running medical-related reports. Everything in the system is time and user-stamped, making it easy to track who did what and when.

However, AdvancedMD can be expensive – especially for small practices with limited budgets. Users also pointed out the software’s slowness during low bandwidth, as it tends to stop functioning when working offline or without a strong internet connection.

AdvancedMD EHR Features

AdvancedMD EMR stores and organizes patient records and demographics electronically, making it easy for healthcare providers to access and update important patient information. The software’s computer system allows providers to manage patient medical records and automate clinical workflows with ease.

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The software allows patients to schedule appointments through its patient portal, and provides practitioners with tools to manage their schedules and send reminders to patients. The portal also allows patients to view their current medical records and communicate with their healthcare providers online.

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AdvancedMD EMR provides tools for billing and insurance claims management, including automated billing codes, billing platforms, electronic claims submission, and insurance eligibility verification. It also has features for user-friendly e-prescribing, with no paper pads or data comparisons required.

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AdvancedMD is also great for delivering virtual care, including video consultations and remote monitoring. The software offers both Telehealth and Telemedicine software for medical practices, with its integrated systems working seamlessly together to offer better virtual care for patients.

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There are tools for managing and improving the health of a certain population, including tools for identifying high-risk patients, tracking outcomes, and managing care plans. In addition, practitioners can use AdvancedMD to collaborate with other healthcare providers, including secure messaging and the ability to share patient charts and records.

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Pros and Cons of AdvancedMD EHR

Pros

  • Improved patient care: AdvancedMD EMR software allows healthcare providers to access patient records and information in real-time, which can help improve the quality and accuracy of patient care
  • Increased efficiency: With AdvancedMD, healthcare providers can eliminate the need for paper records and streamline their workflow, which can lead to increased efficiency and productivity
  • Better communication and collaboration: AdvancedMD software allows healthcare providers to easily share patient information with other members of the care team, which can improve communication and collaboration among providers
  • Enhanced security: AdvancedMD EHR uses advanced security measures to protect patient data and ensure that it is only accessible to authorized users
  • Customizable features: AdvancedMD EMR offers a range of customization options that allow healthcare providers to tailor the software to their specific needs and workflow
  • Customer support and training: AdvancedMD provides extensive support and training resources to help users get the most out of the software

Cons

  • Complexity: AdvancedMD EHR is a comprehensive software that can be difficult to learn and use, especially for those who are not familiar with electronic medical record systems
  • Implementation: Implementing a new EMR system can be a complex and time-consuming process for medical practices. This raises the risk of disruptions in the functionality of medical organizations during the transition
  • Compatibility: AdvancedMD software may not be compatible with all types of hardware and software, which could create additional challenges for users
  • Limited customization and integration: While AdvancedMD does offer some customization template options, it may not be as flexible as some users would like. Moreover, AdvancedMD EMR may not be able to integrate with certain third-party systems or applications, which could limit its usefulness for some users

AdvancedMD EHR Pricing

Essential

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What's Included

  • Basic EMR functionality

  • Appointment scheduling

  • Access to patient portal features

Professional

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What's Included

  • Basic EMR functionality

  • Appointment scheduling

  • Access to patient portal features

  • Billing and insurance management

  • Patient engagement

  • Reporting and analytics

Ultimate

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What's Included

  • Basic EMR functionality

  • Appointment scheduling

  • Access to patient portal features

  • Billing and insurance management

  • Patient engagement

  • Reporting and analytics

  • Population health

  • Telehealth

  • Telemedicine

AdvancedMD EHR Reviews

Overall Rating

3.9

322 Review(s)

Rating Distribution

5

star

(117)

4

star

(113)

3

star

(47)

2

star

(17)

1

star

(28)

February 2025

Too many layers

James

Hospital & Health Care

Ease of use

6

Value for money

10

Customer Support

8

Functionality

10

Pros

I like how this software can be used for documenting in an Ambulatory Surgical Center. The customization options are great and let me tailor things to what I need.

Cons

Everything has to be typed in manually and I have to fill out so many boxes just to complete one note. It's pretty tedious.

February 2025

Both frustrating and essential

Scott

Medical Practice

Ease of use

6

Value for money

8

Customer Support

8

Functionality

10

Pros

The EHR and PM (billing module) are both solid. They work well and are efficient. The patient portal is super functional too. My patients can schedule appointments, make payments, see what meds I've prescribed and where they've been sent and even fill out and submit forms. The EHR and PM are definitely powerful but they're pricey, you get what you pay for, though.

Cons

The eRx function is so inefficient. For example, if I need to resend 4 medications, I have to select each one, hit �Resend,' and then send each one individually. Or, I have to save them to the main console, select each one again, and send them. It's even worse with controlled substances (CII). You basically have to rebuild one prescription, duplicate it, save it to the console, and repeat the process. AMD uses DrFirst EPCS, which means I need to select each medication separately, then enter a password and a six-digit code from Symantec VIP. It's honestly a mess. The recent update actually got rid of a �Quick Resend' feature, so now I have to click each Rx at least twice just to resend it. Despite tons of negative feedback, they've made it clear they won't bring this feature back. If you're thinking about using AMD, have your salesperson walk you through this eRx process first , trust me it's much more inefficient than it sounds.

February 2025

Began well but now it's really bad

Mir

Medical Practice

Ease of use

2

Value for money

4

Customer Support

4

Functionality

6

Pros

At first, It was great and super easy to use. But over the last couple of years, it feels like they've stopped caring. There are constant glitches, downtime and remember the healthcare outage? It's been pretty rough. I've had it for about 10 years now but I'm starting to get frustrated with the lack of improvements.

Cons

Customer service is terrible and the features feel outdated. It's not what I expected at all.

Frequently Asked Questions

AdvancedMD software has its telehealth software. You can opt for a stand-alone telehealth module or telehealth integrated with EMR if you decide to sign up with AdvancedMD.