Overview
AdvancedMD EHR is a popular choice among small to medium-sized medical practices due to its flexible pricing and relatively user-friendly interface. However, users have acknowledged that while there are many self-help modules available, access to direct help is not always easy. Read on for a detailed review.
Overall Rating
Based on 323 users reviews
3.8
Rating Distribution
Positive
71%
Neutral
20%
Negative
9%
Starting Price
$249
/month/provider
What Is AdvancedMD EHR?
AdvancedMD EHR is a cloud-based electronic medical record software designed to help healthcare providers manage workflows for patient records, appointments, medical billing services, and other administrative tasks. It is a cloud-based solution that is accessible from any device with an internet connection.
The platform offers features designed to streamline and improve the efficiency of a medical practice, including electronic health records (EHR) management, practice management, revenue cycle management, appointment scheduling, insurance, analytical reporting, and population health.
What Is AdvancedMD Best For?
AdvancedMD is best known for being a comprehensive and user-friendly electronic medical record (EMR) software solution. It is designed to help healthcare providers manage patient records, appointments, billing, and other administrative tasks in an efficient manner.
AdvancedMD EMR also has a cross-department compliance committee that meets regularly to ensure compliance with all applicable laws and regulations, including HIPAA, ICD-10, and Meaningful Use procedures.
AdvancedMD Pricing
The vendor offers the following four pricing plans:
- Build A Bundle – Custom Pricing
- Software Pricing – Custom pricing
- RCM Pricing – Custom Pricing
- Billing Service Pricing – Custom pricing
Disclaimer: The pricing is subject to change.
AdvancedMD EHR Integrations
AdvancedMD connects seamlessly with a broad ecosystem of third-party applications, enhancing your practice's efficiency and interoperability. Notable integrations include:
- Dragon Medical One
- Inbox Health
- Yosi Health
- MedXCom
- Falkondata
- Leadsquared
How Does AdvancedMD EHR Work?
Here’s an overview of how the platform works:
- Healthcare providers use AdvancedMD EHR to enter and update patient information, including medical history, diagnoses, treatment plans, and test results.
- Patients can use the AdvancedMD patient portal to access their medical records, schedule appointments, and communicate with their healthcare providers. The software includes tools for managing appointment schedules, including the ability to send appointment reminders to patients.
- AdvancedMD also includes tools for managing billing and insurance claims, including automated coding, electronic claims submission, and insurance eligibility verification.
- AdvancedMD EHR provides a range of reports and analytics tools to help healthcare providers track their practice's performance and identify areas for improvement. It also includes tools for collaborating with other healthcare providers, including secure messaging and the ability to share patient records.
Who Is AdvancedMD Software For?
AdvancedMD electronic medical record (EMR) software is designed primarily for independent healthcare practices. It is not suitable for hospitals, however, as it does not have an outpatient module.
In addition to healthcare providers, AdvancedMD EMR is also suitable for patients, who can use the AdvancedMD patient portal to access their medical records, schedule appointments, and communicate with their healthcare providers.
Users can also download AdvancedMD EMR’s free clinical app to access features, which is currently optimized for touchscreen tablet devices (except for iPhone and iPad apps).
How Is AdvancedMD EMR Different From Other Software?
Like other EMR software options, AdvancedMD has some differences from its competitors that may make it a better fit for some organizations. Some potential differences between AdvancedMD and other popular EMR software options include:
- User interface and ease of use: Other EMR software have more complex interfaces, which could make it more difficult for users to understand and use effectively. AdvancedMD EMR software is known for its user-friendly interface, which makes it easy for healthcare professionals to navigate and use.
- Integration: AdvancedMD software integrates with other medical systems, including billing and practice management software. This makes it easier for healthcare professionals to access all tools and resources they need in one place.
- Pricing: AdvancedMD has a subscription-based pricing model, meaning users pay a monthly or annual fee to use the software. Other EMR software offers different pricing models, such as a one-time fee or a pay-per-use model.
- Customer support and training: AdvancedMD EMR software offers support and training resources to help users get the most out of their software. These may include online tutorials, user manuals, and customer support hotlines.
AdvancedMD Use Cases
Based on our analysis of user reviews and AdvancedMD’s offerings, here are key scenarios where AdvancedMD EHR is a strong fit for medical practices:
- Independent Primary-Care Clinics Seeking Unified Workflow
AdvancedMD is implemented in small to mid-sized primary-care clinics that consolidate patient records, appointment scheduling, billing, and encounter documentation within one platform. User reviews highlight how consolidating daily workflows into AdvancedMD reduces administrative burden and provides staff with a single system of record.
- Multi-Specialty Practices Managing Complex Billing
AdvancedMD is adopted by multi-specialty clinics that require automated coding, claims management, and insurance verification across multiple departments. Reviews note that practices in specialties such as cardiology, dermatology, and pain management rely on AdvancedMD’s automated coding, claims tracking, and insurance verification to streamline revenue cycle management.
- Clinics Delivering Telehealth And Patient Communication Services
AdvancedMD EHR is used in clinics offering virtual care or patient engagement programs. According to reviews, clinics benefit from its telehealth scheduling, patient portal for record sharing, and secure communication features. Many practices also highlight the platform’s population health tools, which help track high-risk patients and support care coordination across providers.
AdvancedMD User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Ease Of Use/User-Friendliness | Reliability/System Stability/Downtime |
|
|
Users highlight that AdvancedMD is intuitive once configured, with smooth PM-to-EMR flow and useful templates. Many describe it as “user-friendly” and easy to navigate after initial training | Users often report glitches, downtime, and slow system performance. Reviewers say outages disrupt daily operations and make workflows unreliable, especially during busy hours |
Customer Support | Limitations In Admin Controls |
|
|
Many reviews praise friendly, knowledgeable support teams and helpful training resources. The video training library and responsive staff are frequently noted as a strength | Several users complain about limitations with admin controls/deletion. As one user put it: “The biggest con that I face with the software is the inability as an administrator to delete certain things.” |
Feature Set And Customization | Template/Reporting/Workflow Complexity |
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Users value the broad feature set, including scheduling, portals, analytics, and mobile access. Customization options are appreciated for tailoring workflows | Many reviews say templates are hard to customize, reporting is disorganized, and workflows require too many clicks. Some note extra costs for needed reports and inefficient documentation processes |
Is AdvancedMD EHR Right for You?
AdvancedMD EHR is an all-in-one, unified medical software providing a host of features capable of streamlining the workflows of healthcare providers, practices, and their patients.
Many user reviews have recommended the platform for its ease of use when accessing patient profiles and other patient-related inquiries. Others noted its easy navigation in running medical-related reports. Everything in the system is time and user-stamped, making it easy to track who did what and when.
However, AdvancedMD can be expensive – especially for small practices with limited budgets. Users also pointed out the software’s slowness during low bandwidth, as it tends to stop functioning when working offline or without a strong internet connection.
Ready to take the next step? Browse AdvancedMD EMR reviews or call us at (661) 384-7070 to discuss your specific needs.
