AdvancedMD EMR Software

AdvancedMD EHR

Claimed

Claimed

323 Review(s)

Overview

AdvancedMD EHR is a popular choice among small to medium-sized medical practices due to its flexible pricing and relatively user-friendly interface. However, users have acknowledged that while there are many self-help modules available, access to direct help is not always easy. Read on for a detailed review.

Overall Rating

Based on 323 users reviews

3.8

Rating Distribution

Positive

71%

Neutral

20%

Negative

9%

Starting Price
$249

/month/provider

AdvancedMD EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is AdvancedMD EHR?

AdvancedMD EHR is a cloud-based electronic medical record software designed to help healthcare providers manage workflows for patient records, appointments, medical billing services, and other administrative tasks. It is a cloud-based solution that is accessible from any device with an internet connection.

The platform offers features designed to streamline and improve the efficiency of a medical practice, including electronic health records (EHR) management, practice management, revenue cycle management, appointment scheduling, insurance, analytical reporting, and population health.

What Is AdvancedMD Best For?

AdvancedMD is best known for being a comprehensive and user-friendly electronic medical record (EMR) software solution. It is designed to help healthcare providers manage patient records, appointments, billing, and other administrative tasks in an efficient manner.

AdvancedMD EMR also has a cross-department compliance committee that meets regularly to ensure compliance with all applicable laws and regulations, including HIPAA, ICD-10, and Meaningful Use procedures.

AdvancedMD Pricing

The vendor offers the following four pricing plans:

  • Build A Bundle – Custom Pricing
  • Software Pricing – Custom pricing
  • RCM Pricing – Custom Pricing
  • Billing Service Pricing – Custom pricing
Get a custom AdvancedMD pricing quote today based on your clinic’s needs and size.

Disclaimer: The pricing is subject to change.

AdvancedMD EHR Integrations

AdvancedMD connects seamlessly with a broad ecosystem of third-party applications, enhancing your practice's efficiency and interoperability. Notable integrations include:

How Does AdvancedMD EHR Work?

Here’s an overview of how the platform works:

  • Healthcare providers use AdvancedMD EHR to enter and update patient information, including medical history, diagnoses, treatment plans, and test results.
  • Patients can use the AdvancedMD patient portal to access their medical records, schedule appointments, and communicate with their healthcare providers. The software includes tools for managing appointment schedules, including the ability to send appointment reminders to patients.
  • AdvancedMD also includes tools for managing billing and insurance claims, including automated coding, electronic claims submission, and insurance eligibility verification.
  • AdvancedMD EHR provides a range of reports and analytics tools to help healthcare providers track their practice's performance and identify areas for improvement. It also includes tools for collaborating with other healthcare providers, including secure messaging and the ability to share patient records.

Who Is AdvancedMD Software For?

AdvancedMD electronic medical record (EMR) software is designed primarily for independent healthcare practices. It is not suitable for hospitals, however, as it does not have an outpatient module.

In addition to healthcare providers, AdvancedMD EMR is also suitable for patients, who can use the AdvancedMD patient portal to access their medical records, schedule appointments, and communicate with their healthcare providers.

Users can also download AdvancedMD EMR’s free clinical app to access features, which is currently optimized for touchscreen tablet devices (except for iPhone and iPad apps).

How Is AdvancedMD EMR Different From Other Software?

Like other EMR software options, AdvancedMD has some differences from its competitors that may make it a better fit for some organizations. Some potential differences between AdvancedMD and other popular EMR software options include:

  • User interface and ease of use:  Other EMR software have more complex interfaces, which could make it more difficult for users to understand and use effectively. AdvancedMD EMR software is known for its user-friendly interface, which makes it easy for healthcare professionals to navigate and use.
  • Integration:  AdvancedMD software integrates with other medical systems, including billing and practice management software. This makes it easier for healthcare professionals to access all tools and resources they need in one place.
  • Pricing:  AdvancedMD has a subscription-based pricing model, meaning users pay a monthly or annual fee to use the software. Other EMR software offers different pricing models, such as a one-time fee or a pay-per-use model.
  • Customer support and training:  AdvancedMD EMR software offers support and training resources to help users get the most out of their software. These may include online tutorials, user manuals, and customer support hotlines.
To experience all the features of the software, book an AdvancedMD demo today!

AdvancedMD Use Cases

Based on our analysis of user reviews and AdvancedMD’s offerings, here are key scenarios where AdvancedMD EHR is a strong fit for medical practices: 

  • Independent Primary-Care Clinics Seeking Unified Workflow

AdvancedMD is implemented in small to mid-sized primary-care clinics that consolidate patient records, appointment scheduling, billing, and encounter documentation within one platform. User reviews highlight how consolidating daily workflows into AdvancedMD reduces administrative burden and provides staff with a single system of record.

  • Multi-Specialty Practices Managing Complex Billing

AdvancedMD is adopted by multi-specialty clinics that require automated coding, claims management, and insurance verification across multiple departments. Reviews note that practices in specialties such as cardiology, dermatology, and pain management rely on AdvancedMD’s automated coding, claims tracking, and insurance verification to streamline revenue cycle management.

  • Clinics Delivering Telehealth And Patient Communication Services

AdvancedMD EHR is used in clinics offering virtual care or patient engagement programs. According to reviews, clinics benefit from its telehealth scheduling, patient portal for record sharing, and secure communication features. Many practices also highlight the platform’s population health tools, which help track high-risk patients and support care coordination across providers.

AdvancedMD User Sentiments

Most Positive Sentiments

Least Positive Sentiments

Ease Of Use/User-Friendliness

Reliability/System Stability/Downtime

  • 68% were Positive
  • 27% were Negative
  • 5% were Neutral
  • 12% were Positive
  • 83% were Negative
  • 5% were Neutral

Users highlight that AdvancedMD is intuitive once configured, with smooth PM-to-EMR flow and useful templates. Many describe it as “user-friendly” and easy to navigate after initial training

Users often report glitches, downtime, and slow system performance. Reviewers say outages disrupt daily operations and make workflows unreliable, especially during busy hours

Customer Support

Limitations In Admin Controls

  • 62% were Positive
  • 33% were Negative
  • 5% were Neutral
  • 20% were Positive
  • 50% were Negative
  • 35% were Neutral

Many reviews praise friendly, knowledgeable support teams and helpful training resources. The video training library and responsive staff are frequently noted as a strength

Several users complain about limitations with admin controls/deletion. As one user put it: “The biggest con that I face with the software is the inability as an administrator to delete certain things.”

Feature Set And Customization

Template/Reporting/Workflow Complexity

  • 57% were Positive
  • 38% were Negative
  • 5% were Neutral
  • 22% were Positive
  • 73% were Negative
  • 5% were Neutral

Users value the broad feature set, including scheduling, portals, analytics, and mobile access. Customization options are appreciated for tailoring workflows

Many reviews say templates are hard to customize, reporting is disorganized, and workflows require too many clicks. Some note extra costs for needed reports and inefficient documentation processes

Is AdvancedMD EHR Right for You?

AdvancedMD EHR is an all-in-one, unified medical software providing a host of features capable of streamlining the workflows of healthcare providers, practices, and their patients.

Many user reviews have recommended the platform for its ease of use when accessing patient profiles and other patient-related inquiries. Others noted its easy navigation in running medical-related reports. Everything in the system is time and user-stamped, making it easy to track who did what and when.

However, AdvancedMD can be expensive – especially for small practices with limited budgets. Users also pointed out the software’s slowness during low bandwidth, as it tends to stop functioning when working offline or without a strong internet connection.

Ready to take the next step? Browse AdvancedMD EMR reviews or call us at (661) 384-7070 to discuss your specific needs.

AdvancedMD EHR Features

AdvancedMD EMR stores and organizes patient records and demographics electronically, making it easy for healthcare providers to access and update important patient information. The software’s computer system allows providers to manage patient medical records and automate clinical workflows with ease.

See How It Works

The software allows patients to schedule appointments through its patient portal, and provides practitioners with tools to manage their schedules and send reminders to patients. The portal also allows patients to view their current medical records and communicate with their healthcare providers online.

See How It Works

AdvancedMD EMR provides tools for billing and insurance claims management, including automated billing codes, billing platforms, electronic claims submission, and insurance eligibility verification. It also has features for user-friendly e-prescribing, with no paper pads or data comparisons required.

See How It Works

AdvancedMD is also great for delivering virtual care, including video consultations and remote monitoring. The software offers both Telehealth and Telemedicine software for medical practices, with its integrated systems working seamlessly together to offer better virtual care for patients.

See How It Works

There are tools for managing and improving the health of a certain population, including tools for identifying high-risk patients, tracking outcomes, and managing care plans. In addition, practitioners can use AdvancedMD to collaborate with other healthcare providers, including secure messaging and the ability to share patient charts and records.

See How It Works

Pros And Cons of AdvancedMD EHR

Pros

  • Improved patient care: AdvancedMD EMR software allows healthcare providers to access patient records and information in real-time, which can help improve the quality and accuracy of patient care

  • Increased efficiency: With AdvancedMD, healthcare providers can eliminate the need for paper records and streamline their workflow, which can lead to increased efficiency and productivity

  • Better communication and collaboration: AdvancedMD software allows healthcare providers to easily share patient information with other members of the care team, which can improve communication and collaboration among providers

  • Enhanced security: AdvancedMD EHR uses advanced security measures to protect patient data and ensure that it is only accessible to authorized users

  • Customizable features: AdvancedMD EMR offers a range of customization options that allow healthcare providers to tailor the software to their specific needs and workflow

  • Customer support and training: AdvancedMD provides extensive support and training resources to help users get the most out of the software

Cons

  • Complexity: AdvancedMD EHR is a comprehensive software that can be difficult to learn and use, especially for those who are not familiar with electronic medical record systems

  • Implementation: Implementing a new EMR system can be a complex and time-consuming process for medical practices. This raises the risk of disruptions in the functionality of medical organizations during the transition

  • Compatibility: AdvancedMD software may not be compatible with all types of hardware and software, which could create additional challenges for users

  • Limited customization and integration: While AdvancedMD does offer some customization template options, it may not be as flexible as some users would like. Moreover, AdvancedMD EMR may not be able to integrate with certain third-party systems or applications, which could limit its usefulness for some users

AdvancedMD EHR Pricing

Disclaimer: The pricing details were last updated on Sep 04, 2025 from the vendor's website. Please contact us for a tailored pricing list.

AdvancedMD EHR Reviews

Total 323 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

36%

4

Stars

35%

3

Stars

15%

2

Stars

5%

1

Stars

9%

Share your experience

J

Julian

Education Management, 51-100 employees

More than a year

3.0
April 2025

Nice but paying for everything bothers me

Pros

I do like it because you can do a lot of stuff directly with the program. No need for extra tools or add ons when you have enough features in the program itself.

Cons

I have to pay for everything and I dont like that. The support team is not as responsive and I expect them to be very professional since I am paying so much.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

6

J

James

Hospital & Health Care, 1-10 employees

More than a year

3.0
February 2025

Too many layers

Pros

I like how this software can be used for documenting in an Ambulatory Surgical Center. The customization options are great and let me tailor things to what I need.

Cons

Everything has to be typed in manually and I have to fill out so many boxes just to complete one note. It's pretty tedious.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

10

S

Scott

Medical Practice, 1-50 employees

More than a year

4.0
February 2025

Both frustrating and essential

Pros

The EHR and PM (billing module) are both solid. They work well and are efficient. The patient portal is super functional too. My patients can schedule appointments, make payments, see what meds I've prescribed and where they've been sent and even fill out and submit forms. The EHR and PM are definitely powerful but they're pricey, you get what you pay for, though.

Cons

The eRx function is so inefficient. For example, if I need to resend 4 medications, I have to select each one, hit �Resend,' and then send each one individually. Or, I have to save them to the main console, select each one again, and send them. It's even worse with controlled substances (CII). You basically have to rebuild one prescription, duplicate it, save it to the console, and repeat the process. AMD uses DrFirst EPCS, which means I need to select each medication separately, then enter a password and a six-digit code from Symantec VIP. It's honestly a mess. The recent update actually got rid of a �Quick Resend' feature, so now I have to click each Rx at least twice just to resend it. Despite tons of negative feedback, they've made it clear they won't bring this feature back. If you're thinking about using AMD, have your salesperson walk you through this eRx process first , trust me it's much more inefficient than it sounds.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

10

Frequently Asked Questions

AdvancedMD software has its telehealth software. You can opt for a stand-alone telehealth module or telehealth integrated with EMR if you decide to sign up with AdvancedMD.

AdvancedMD offers support through email, phone, and live chat.

AdvancedMD offers three fully customizable pricing options for its users. Get in touch to get a detailed pricing quote tailored specifically for your organization.

AdvancedMD EMR primarily works with Change Healthcare clearinghouse. The company does not charge extra for clearinghouse usage, and the fees incurred are built into the overall pricing.

AdvancedMD EHR offers several features, including a patient portal, iOS mobile apps, MACRA and MIPS compliance, secure document exchange, reporting, dedicated account manager, AdvancedMD billing services, and more.

AdvancedMD EMR and Practice Management software are free for users who sign up for AdvancedMD Medical billing service.