Last Updated
Overview
ActivTrak gives businesses clear visibility into employee productivity, helping teams work smarter—whether remote or on-site. While it may not suit those needing deep real-time surveillance, its strength lies in actionable insights and burnout prevention. A solid pick if you value data-backed decisions and a balanced, efficient workplace culture.
Overall Rating
Based on 27 users reviews
4.1
Rating Distribution
Positive
93%
Neutral
4%
Negative
4%
Starting Price
Custom
ActivTrak Specifications
- Performance Management
- Attendance and Time Tracking
- Workforce Analytics
- Employee Engagement
What Is ActivTrak?
ActivTrak is a workforce analytics and productivity platform designed to provide organizations with visibility into digital work patterns. It delivers data-driven insights into employee performance, enabling businesses to enhance efficiency, reduce burnout risk, and optimize workloads.
With features like productivity tracking, workload balancing, and technology usage reports, ActivTrak supports smarter workforce management for both remote and office-based teams.
ActivTrak Pricing
Businesses can choose from the following ActivTrak price plans:
- Free – $0/user/month
- Essentials – $10/user/month (billed annually)
- Essentials Plus – $15/user/month (billed annually)
- Professional – $19/user/month (billed annually)
Disclaimer: Pricing is subject to change.
ActivTrak Integrations
ActivTrak integrates with various third-party platforms, including:
- Microsoft Outlook Calendar
- Google Calendar
- Microsoft Entra ID
- Salesforce
- Zendesk
- Jira software
Who Is ActivTrak For?
The platform serves a wide range of industries and sector, such as:
- Information technology
- Finance
- Contact center
- Retail
- Software
Is ActivTrak Right For You?
ActivTrak may be the right fit if your organization seeks to make data-driven decisions to enhance productivity and operational efficiency. Its standout ‘employee engagement and burnout detection’ feature helps managers support employee well-being by preventing over-utilization and promoting balanced work habits. The platform also provides the analytics needed to optimize performance in remote, hybrid, and in-office environments.
Still doubtful if ActivTrak is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ActivTrak Features
Productivity Monitoring
This feature allows managers to monitor productivity trends and analyze how employees spend their time across different applications and websites. It helps in setting performance goals and provides the data needed to ensure teams are meeting their objectives effectively.
Employee Engagement And Burnout Detection
By assessing employee utilization, focus time, and after-hours work, this feature helps identify individuals at risk of burnout. It enables managers to proactively intervene, rebalance workloads across the team, and support healthier, more sustainable work habits.
Remote Workforce Management
ActivTrak tracks and compares employee productivity based on their work location, whether in-office or remote. It provides organizations with objective data to make informed decisions about hybrid work policies and ensure efficiency regardless of physical location.
Technology Optimization
ActivTrak tracks software usage across the organization, providing clear data on which licenses are actively used or underutilized. This allows IT and finance teams to eliminate redundant applications and recoup costs on unnecessary SaaS subscriptions, optimizing technology investments.
Pros And Cons of ActivTrak
Pros
Enables discreet, undetectable monitoring
Provides highly granular event log data
Enables data-driven resource and process decisions
Cons
The exporting functionality could be more intuitive
User activity is hard to access and navigate
ActivTrak Reviews
Total 27 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars26%
4
Stars67%
3
Stars4%
2
Stars0%
1
Stars4%
Share your experience
Machinery, 101-500 employees
More than a year
“excellent interface for data insights”
Pros
We find the interface excellent for pulling out data and it makes it simple to quickly locate the information we need. We have also uncovered productivity insights that were not attainable before. It also has not caused any issues with our security software. Other vendors often forced us to constantly monitor and clear false alerts for potentially harmful apps.
Cons
I often have to delete extra users because they push me past our licensed user count. There are useful features I'd like but they are locked behind higher-tier editions instead of being included.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 11-50 employees
Less than 6 months
“essential for managing remote teams”
Pros
I really like the detailed reports on time tracking and website usage. Overall this tool became essential for our team when we managed remote employees across the continental U.S. and South Africa.
Cons
Honestly having to commit to a one-year license was not my favorite. As we wanted the flexibility of a monthly plan or at worst the ability to renew every three months.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Security and Investigations, 51-100 employees
More than a year
“simple alerts and activity labeling”
Pros
It is really simple to set alerts and it is equally easy to label activities as productive or unproductive.
Cons
When an alert goes off I cannot view live screenshots from users and I wish there were a way to watch video of what they were doing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What language does ActivTrak support?
ActivTrak software is primarily available in English.
Does ActivTrak offer an API?
Yes, ActivTrak offers the ActivConnect API.
What types of pricing plans does ActivTrak offer?
ActivTrak offers Free, Essentials ($10/user/month), Essentials Plus ($15/user/month), and Professional ($19/user/month) plans, billed annually. Get in touch for a tailored ActivTrak cost estimate.
Who are the typical users of ActivTrak?
Businesses across IT, finance, healthcare, retail, logistics, consulting, and manufacturing sectors and industries benefit from ActivTrak features.
What level of support does ActivTrak offer?
Support includes ‘Digital Support’ for all users and optional paid upgrades to ‘Premier’ and ‘Signature ‘tiers for faster, more personalized service.
What other apps does ActivTrak integrate with?
ActivTrak software integrates with Microsoft Outlook, Google Calendar, Salesforce, Zendesk, Jira, Power BI, and others via ActivConnect API.
Does ActivTrak have a mobile app?
No, ActivTrak doesn’t have a dedicated mobile app for admin use.