ActivTrak

What Is ActivTrak? 

ActivTrak is a cloud-based workforce analytics platform that tracks application and website activity across employee work devices, including employee monitoring. It shows reports on employee activity and performance metrics, allows organizations to review how work time is spent across teams, identify heavy workloads and uneven task distribution, and adjust task assignments based on recorded activity data. 

With features like productivity tracking, workload balancing, and reports on application and website usage, ActivTrak supports smarter workforce management for both remote and office-based teams. 

What is ActivTrak Best Known For? 

ActivTrak is well known for workload management, focusing on how work is distributed across teams using activity data from applications and websites. It processes continuous digital activity signals such as application usage, focus time, and work patterns to show how time and effort are spread across roles and projects. The platform helps identify uneven workload distribution, overuse or underuse of capacity, and areas where task allocation does not match actual work demand. 

How Much Does ActivTrak Cost? 

The platform’s starting price is $10/user/month, billed annually. The package, known as the Essentials plan, includes various features, such as time tracking, productivity reports, meeting time tracking, activity logs and summary, and more. Additional ActiveTrak pricing tiers are as follows: 

• Free – $0/user/month 
• Essentials Plus – $15/user/month (billed annually) 
• Professional – $19/user/month (billed annually) 

Additionally, the software also offers a 14-day free trial. Besides the monthly subscription plans, organizations should also consider the following hidden charges: 

• Implementation And Onboarding Support: Approximately $0 to $2,500 one-time for enterprise onboarding, guided setup, or rollout assistance 
• Data Migration And Setup: Estimated to be $500 to $5,000 one-time for transferring historical user activity or productivity data 
• Integrations (HRIS/SSO/API): Approximately $1,000 to $10,000 one-time, depending on the complexity of enterprise system integrations 
• Custom Reporting/Analytics Setup: Typically ranges from $500 to $3,000 one-time or consulting-based for tailored dashboards and advanced reporting needs. 
• Premium Support/Services: Can start from $1,000 to $15,000 per year for enhanced SLAs, priority support, or dedicated account management 
• Training And Change Management: May cost $500 to $7,500 one-time for administrator training and employee onboarding programs 
• Data Retention/Storage Upgrades: Typically falls between $500–$5,000 per year for extended storage duration or higher data export limits. 

Disclaimer: Pricing is subject to change. 

ActivTrak Integrations 

ActivTrak integrates with various third-party platforms, including: 

• Microsoft Outlook Calendar 
• Google Calendar 
• Microsoft Entra ID 
• Salesforce Engage Software 
• Zendesk 
• Jira software 
• Slack Software 
• Workday Adaptive Planning 

How Does Activtrak Work? 

Here is how you can get started with ActivTrak after logging in:

• Access the main dashboard to review overall activity summaries, including work hours and application usage patterns 
• Navigate to the employee activity view to examine individual user behavior across websites and applications 
• Assign team structures so reporting reflects departments, roles, or reporting lines within the organization 
• Review workload distribution views to compare activity levels across employees and teams 
• Open productivity reports to analyze how time is distributed across work-related and non-work activities 
• Use activity logs to trace sequences of user actions for workflow review and investigation needs 
• Set up alerts for specific activity conditions such as restricted application access or unusual usage patterns 
• Filter data views by time range, team, or user to focus on specific work periods or departments 

Who Is ActivTrak For? 

The platform serves a wide range of industries and sector, such as: 

• Information technology 
• Finance 
• Manufacturing 
• Healthcare 
• Retail 
• Transportation 
• Real estate 

ActivTrak Use Cases 

Based on our analysis of platform's capabilities and common workforce analytics use cases, we have identified key situations where ActivTrak fits well in organizations managing distributed teams and digital work environments: 

1. Distributed Teams Monitoring Work Activity Across Remote And Office Environments

Organizations with employees split across remote and in-office setups often struggle to understand how work time is actually spent across tools and tasks. Managers report difficulty in comparing productivity patterns when visibility is fragmented across locations. ActivTrak is used in these environments to review digital activity patterns in one place, helping leaders assess how work hours are distributed across teams operating in different settings.

2. Operations Leaders Managing Uneven Workload Distribution

In many mid-sized organizations, managers face challenges where some employees are overloaded while others have unused capacity. This imbalance often leads to missed deadlines and inconsistent output across teams. ActivTrak is applied to review how tasks and activity time are distributed, allowing operations teams to identify where workloads are concentrated and where adjustments may be required across roles.

3. HR Teams Observing Work Patterns And Employee Engagement Trends

HR teams in fast-growing organizations often need visibility into how employees spend their working hours without relying on self-reported updates. A common challenge is identifying shifts in engagement or changes in work habits over time. ActivTrak is used to review long-term activity trends, helping HR teams observe changes in focus time and overall work patterns across departments.

4. IT And Finance Teams Reviewing Software Usage And Licensing Decisions

IT and finance departments frequently deal with underused software licenses and overlapping tools across teams, leading to unnecessary spending. Identifying which applications are actively used versus those sitting idle can be difficult without usage data. ActivTrak is used to review application and website usage patterns, helping teams evaluate software usage levels when making decisions about renewals and subscriptions.

5. Managers Investigating Workflows And Activity Sequences

Team leads and managers often need to understand how work progresses across tools during a typical workday, especially when reviewing process delays or inconsistencies. The challenge is reconstructing activity flow without relying on manual reporting. ActivTrak is used to review sequences of digital activity across applications, giving managers a structured view of how work moves through different stages within daily operations.

Is ActivTrak Right For You? 

ActivTrak may be the right fit if your organization is looking for an HR platform to make data-driven decisions to enhance productivity and operational efficiency. The software adheres to several compliance regulations, including HIPAA, SOC 2 Type 1 and Type 2, CCPA, and GDPR, to ensure security and privacy of confidential user data while balancing workforce visibility with employee rights and ethical use.

The platform also limits screenshot captures based on specifically-configured alarm conditions, giving users complete control over the data collected. Trusted by organizations across various industries, such as Preferred Rate Mortgage, Parts ASAP, MedRisk, and Echo Global Logistics, the software is capable to meet the needs of growing organizations. 

Still have queries about the ActivTrak software? Contact us at (661) 384-7070 for further guidance.