Gusto HR streamlines payroll and benefits for small businesses. It handles all aspects of compensation, including automatic tax calculations, onboarding tools, and expert-guided benefits selection. While customer service has room for improvement, Gusto remains an affordable, full-service HR management and compliance solution.

Gusto HR Specifications

Employee Information Management

Recruitment and Applicant Tracking

Performance Management

Attendance and Time Tracking

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What Is Gusto HR?

Overview

Gusto is a cloud-based payroll, benefits, and human resources management solution designed to assist small—to medium-sized businesses. It streamlines various aspects of workforce management, from payroll processing and benefits administration to compliance and employee onboarding. The software is known for its user-friendly interface and comprehensive suite of tools that automatically calculate and file payroll taxes and perform various other tasks.

What Is Gusto HR Best For?

The software is best known for its seamless payroll processing feature, which sets it apart from many of its competitors. This feature automates payroll calculations, tax filings, and direct deposits, ensuring accuracy and timeliness. Furthermore, the software’s ability to simplify complex payroll tasks makes it particularly beneficial for small to mid-sized businesses lacking extensive HR resources. This automated and intuitive payroll solution helps companies save time and reduce errors, providing efficiency.

Gusto HR Pricing

There are three Gusto pricing plans for companies to choose from according to their requirements. These include:

  • Simple: $40/month (plus $6/month/person)
  • Plus: $60/month (plus $9/month/person)
  • Premium: $135/month (plus $16.50/month/person)
  • Contractor (discount base price of $0/month for 6 months, plus $6/contractor/month)
Contact us for a tailored Gusto HR pricing plan for your company.

Disclaimer: The pricing is subject to change.

Gusto HR Integrations

The software can be integrated with various third-party apps and systems, including:

How Does Gusto HR Work?

Log in to your account using your credentials and start using Gusto features by following the given steps:

  • Familiarize yourself with the dashboard to access payroll, benefits, and HR tools
  • Navigate to the payroll section to process payroll. Enter employee hours, review deductions and taxes, and approve the payroll
  • Set up and manage employee benefits, including health insurance, retirement plans, and more
  • Use the onboarding tools to add new employees, send offer letters, and complete necessary documentation
  • Utilize Gusto’s compliance tools to ensure adherence to labor laws and tax regulations
  • Generate detailed reports for payroll, benefits, and compliance monitoring
Want to know more about how this software works? Request a free Gusto demo to have a closer look at its functionality.

Who Is Gusto HR For?

Gusto payroll software can be used for small and mid-sized companies operating in various industries and sectors, including:

  • Construction
  • Healthcare
  • Manufacturing
  • Restaurants
  • Hospitality
  • Dentists
  • Retail

Is Gusto HR Right For You?

Gusto software has garnered awards and is trusted by numerous popular clients, including small businesses and startups across various industries. Its scalable solutions and add-ons, such as time tracking and employee benefits management, solve critical pain points like payroll errors and compliance risks. The platform's security measures include data encryption, regular security audits, and compliance with industry standards like SOC 2, ensuring your sensitive information is well-protected.

The software is known for its user-friendly interface and exceptional customer support, which includes access to certified HR professionals in higher-tier plans. This ensures that you can get expert advice whenever needed, helping you navigate complex HR issues more effectively. Whether you are a small business looking to simplify payroll or a growing company needing comprehensive HR management, Gusto offers the flexibility and features to meet your needs.

If you are still unsure whether Gusto is the ideal platform for your requirements, we are here to assist you. Contact us at (661) 384-7070, and we will help you make a well-informed decision.

Gusto HR Features

Gusto payroll facilitates the management of health insurance, retirement plans, and other employee benefits, providing a comprehensive benefits administration solution. It partners with leading insurance carriers to offer various benefits options, making it easier for businesses to attract and retain top talent.

how it worksSee How It Works

It offers robust HR tools for employee onboarding, performance reviews, and compliance management. The onboarding feature allows new hires to complete paperwork electronically, streamlining the hiring process. Performance review tools help managers set goals, provide feedback, and track employee progress, fostering a productive work environment.

how it worksSee How It Works

The software integrates time tracking with payroll, ensuring accurate wage calculations based on logged hours. Employees can clock in and out using various devices, and the system automatically syncs with payroll to eliminate manual data entry.

how it worksSee How It Works

Gusto helps businesses comply with labor and tax laws and regulations through automated alerts and updates. It tracks changes in employment laws and provides guidance to ensure compliance, helping businesses avoid penalties. The platform also offers tools for securely and efficiently managing and storing important documents, such as I-9s and W-4s.

how it worksSee How It Works

It provides detailed payroll, benefits, and compliance reports, aiding financial planning and decision-making. Users can customize reports to meet specific business needs, gaining insights into workforce costs and trends. These reports are crucial for audits, budgeting, and strategic planning, giving businesses a comprehensive view of their HR operations.

how it worksSee How It Works

Pros and Cons of Gusto HR

Pros

  • Automated tax filing and direct deposit
  • Employee self-service portal
  • Comprehensive payroll and benefits management
  • Intuitive interface

Cons

  • Customer support needs improvement
  • Limited features in the simple plan

Gusto HR Pricing

Simple

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What's Included

  • Full-service single-state payroll

  • Employee profiles and self-service

  • Full support

  • Basic hiring and onboarding tools

  • Employee financial benefits

  • Gusto-brokered health insurance administration

  • Custom admin permissions

  • Payroll and time-off reports

  • Integrations for accounting, time tracking, and more

Plus

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What's Included

  • Everything included in Simple, plus:

  • Full-service multi-state payroll

  • Employee surveys and insights

  • PTO management and policies

  • Next-day direct deposit

  • Time tracking and project tracking

  • Advanced hiring and onboarding tools

  • Time Kiosk

  • Workforce costing and reports

  • Performance reviews

Premium

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What's Included

  • Dedicated Customer Success Manager

  • Access to certified HR experts

  • Full-service payroll migration and account setup

  • HR Resource Center

  • Health insurance broker integration

  • Waived fees and exclusive pricing

  • Compliance alerts

  • R&D tax credit discount

  • Priority support

Contractor

Free for first 6 Months

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What's Included

  • Unlimited contractor payment across 50 states

  • 1099-NECs at the end of the year

  • 4-day direct deposit

  • New hire reporting

Gusto HR Reviews

Overall Rating

4.5

411 Reviews

Rating Distribution

5

star

(269)

4

star

(98)

3

star

(22)

2

star

(11)

1

star

(11)

April 2024

Gusto review

Thu Htoo

Information Technology and Services

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

Pros

The interface is user-friendly making tasks and payroll processes automatic.

Cons

As a small business owner I find some of the limitations and costs challenging.

March 2024

Gusto is super great for Small Employers

Branka

Oil & Energy

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Both administrators and employees find it easy to use.

Cons

For my company which has over 50 employees the software is not user-friendly.

March 2024

Great Interface as a user

John

Information Services

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

During my time at a company using Gusto it stood out as the best HR portal Ive encountered.

Cons

Personally I never had any issues with the software. Logging in and accessing my information was always easy.

March 2024

easy payroll for employees

Jeanette

Philanthropy

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

Payroll becomes effortless and automated. From an employees perspective its the simplest system Ive encountered.

Cons

In my experience everything works perfectly. I have no complaints or questions.

March 2024

Gusto Product Review

Aries

Retail

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Gusto impresses me with its intuitive and user-friendly dashboard.

Cons

One thing I dont like about Gusto is the lack of an option to sign documents when necessary.

March 2024

Ease of use

Anonymous

Not Specified

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Gusto proves intuitive and user-friendly for our entire team which was crucial during the pandemic.

Cons

I genuinely cant think of any drawbacks to Gusto.

March 2024

Very good but too expensive

Rachel

Accounting

Ease of use

8

Value for money

5

Customer Support

8

Functionality

8

Pros

I appreciate how easy it is to use especially the fast and accurate payroll processing along with reminder emails.

Cons

I feel that Gusto is too expensive for what it offers particularly when setting up payroll taxes in other states.

March 2024

Optimize payroll payment time and administration

Ing. Ind. Manuel

Business Supplies and Equipment

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Pros

Its simplicity makes it very user-friendly for both employees and administrators.

Cons

Ive found their support to be lacking in agility; responses can take a few days. This is an area they should improve as other platforms have better response times.

March 2024

User friendly payroll software

Heather

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Gustos user-friendliness stands out allowing me to easily view hours worked and print documents.

Cons

My only negative experience was when they stopped allowing borrowing against upcoming checks which was beneficial at times.

March 2024

Gusto: for the simplest of paychecks and those who don't need support

Jordan

Health, Wellness and Fitness

Ease of use

2

Value for money

6

Customer Support

3

Functionality

4

Pros

Theres not much to complain about. Direct deposits consistently arrive the next day which is a nice feature.

Cons

The support was terrible. The chat never worked and if you missed their call you had to put in a new request. They could only calculate federal withholding for simple pay plans and had issues with the calculation if pay varied between paychecks.

Frequently Asked Questions

Yes, Gusto payroll software offers an API.