Last Updated
Overview
Gusto HR streamlines payroll and benefits for small businesses. It handles all aspects of compensation, including automatic tax calculations, onboarding tools, and expert-guided benefits selection. While customer service has room for improvement, Gusto remains an affordable, full-service HR management and compliance solution.
Overall Rating
Based on 2058 users reviews
4.5
Rating Distribution
Positive
92%
Neutral
5%
Negative
3%
Starting Price
$40
per month
Gusto HR Software Specifications
- Employee Information Management
- Recruitment and Applicant Tracking
- Performance Management
- Attendance and Time Tracking
Gusto HR Software Features
Employee Benefits
Gusto payroll facilitates the management of health insurance, retirement plans, and other employee benefits, providing a comprehensive benefits administration solution. It partners with leading insurance carriers to offer various benefits options, making it easier for businesses to attract and retain top talent.
HR Tools
It offers robust HR tools for employee onboarding, performance reviews, and compliance management. The onboarding feature allows new hires to complete paperwork electronically, streamlining the hiring process. Performance review tools help managers set goals, provide feedback, and track employee progress, fostering a productive work environment.
Time Tracking
The software integrates time tracking with payroll, ensuring accurate wage calculations based on logged hours. Employees can clock in and out using various devices, and the system automatically syncs with payroll to eliminate manual data entry.
Compliance
Gusto helps businesses comply with labor and tax laws and regulations through automated alerts and updates. It tracks changes in employment laws and provides guidance to ensure compliance, helping businesses avoid penalties. The platform also offers tools for securely and efficiently managing and storing important documents, such as I-9s and W-4s.
Reporting
It provides detailed payroll, benefits, and compliance reports, aiding financial planning and decision-making. Users can customize reports to meet specific business needs, gaining insights into workforce costs and trends. These reports are crucial for audits, budgeting, and strategic planning, giving businesses a comprehensive view of their HR operations.
Pros And Cons of Gusto HR Software
Pros
Automated tax filing and direct deposit
Employee self-service portal
Comprehensive payroll and benefits management
Intuitive interface
Cons
Customer support needs improvement
Limited features in the simple plan
Gusto HR Software Pricing
Simple | Plus | Premium | ContractorFree for first 6 Months |
|---|---|---|---|
$40 per month | $60 per month | $135 per month | $6 per contractor per month |
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Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Gusto HR Software Reviews
Total 2058 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars23%
3
Stars3%
2
Stars2%
1
Stars3%
Share your experience
Vincent Orlandini
Accounting, 1-10 employees
More than a year
“Quick setup!”
Pros
Installation and setup were surprisingly simple and using the system is just as easy. For the price, the value feels really strong. Customer support also deserves a mention... responses are fast and helpful.
Cons
Honestly there aren't many downsides. If anything, the visuals could be a bit more polished or professional but it remains simple to install and use overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
jessica elam
Hospital & Health Care, 500+ employees
More than a year
“great customer support”
Pros
It's simple to use and the customer support has been really solid. I use it at work to clock in and out, plus to complete learning assignments.
Cons
Nothing really stands out as a downside. Everything I've used personally has been simple to work with.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Rebekah Filmer
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Has a simple signup”
Pros
I'm really happy with how simple this program feels. Getting my business signed up was simple and the setup steps were laid out clearly, way quicker than I expected.
Cons
Could use a bit more clarity on which documents are truly required. A few of the prompts seem geared toward upgrading which can make it look like those updates are mandatory even when they aren't.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Frequently Asked Questions
Does Gusto HR offer an API?
Gusto HR does not provide API access.
What language does Gusto HR support?
Gusto HR offers support for the English language.
What apps does Gusto HR integrate with?
Gusto HR integrates with Expensify, Accelo, Clover, 15Five, DocuSign, Breezy HR, Asana, GitHub, Freshbooks, Carta, Checkr, Autobooks, Deputy, Box and many more.
Does Gusto HR support mobile devices?
Gusto HR offers support for mobile devices.
What types of pricing plans does Gusto HR offer?
Gusto HR pricing comprises a three-tier plan: Simple, Plus, and Premium. Their price ranges from $40/month+$6/month/person to $135/month+$16.50/month/person. Users can get pricing for a customized quote to fit their specific business requirements.
Who are the regular users of Gusto HR?
Various industries and sectors, including Construction, Healthcare, Restaurant, Trucking, Churches, Nonprofits, Dentists, Cannabis Business, Hospitality, Retail, Law Firms, Real Estate, Manufacturing, Staffing and Recruitment, Professional Services, Personal Services, E-commerce, Entertainment and Recreation Utilize Gusto HR.
What level of customer support does Gusto HR offer?
Gusto HR offers support through the Knowledge Base, FAQs/Forum, Phone Support, Chat, and Email/Help Desk.