Last Updated Jan 4, 2026
Key Takeaways
Generated from the text of customer reviews
Zenefits (TriNet HR Platform) is a cloud-based human resources system that centralizes payroll, benefits, and workforce management. It is mainly used by HR teams, managers, and administrators in industries such as financial services, education, and e-commerce. Users praise its employee self-service and centralized HR tools, though some report on occasional performance issues and limited customization. Recently, it launched the HR Reference Library, providing online HR best practices, training materials, legal summaries, and step-by-step guidance for key tasks.
Our Verdict
Zenefits is a reliable option for small to mid-sized businesses seeking a centralized HR solution. It works best for organizations managing multi-location teams, diverse benefits programs, and regulatory compliance, as it helps HR teams maintain consistency and operational oversight. While pricing can be higher for smaller companies, it provides long-term value for growing teams. Overall, it is recommended for businesses looking to scale HR operations efficiently and ensure workforce compliance.
Overall Rating
Based on 130 users reviews
4.6
Rating Distribution
Positive
90%
Neutral
5%
Negative
5%
Starting Price
$10
/employee/month
