Last Updated
Overview
Oracle NetSuite CRM provides a unified platform, linking sales and marketing with core enterprise resource planning (ERP) functions for a complete customer view. While new users may find the initial implementation to be complex, its extensive customization options and powerful automation capabilities make it a strategic choice for scaling businesses.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Oracle NetSuite CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Oracle NetSuite CRM?
Oracle NetSuite CRM features a cloud-based architecture that goes beyond traditional customer relationship management (CRM) by integrating seamlessly with ERP, ecommerce, and back-office systems. It offers a unified platform to oversee the entire customer lifecycle, from lead generation to fulfillment and support, eliminating data silos and providing businesses with a comprehensive 360-degree view of their customers. With process automation and real-time data visibility, Oracle NetSuite CRM features empower growing companies to boost sales performance and deliver personalized customer experiences.
Oracle NetSuite CRM Pricing
The Oracle NetSuite CRM pricing is tier-based, and its details are as follows:
- Standard Tier: $1,188 to $4,800 annually
- Premium Tier: $11,615 to $27,600 annually
- Ultimate Tier: $7,188 to $10,200 annually
- Enterprise Tier: $7,188 to $23,988 annually
Disclaimer: The pricing information has been sourced from third-party websites and is subject to change.
Oracle NetSuite CRM Integrations
Who Is Oracle NetSuite CRM For?
Oracle NetSuite CRM is ideal for a wide range of industries and sectors, including:
- Manufacturing
- Retail
- Financial services
- Information technology (IT)
- Nonprofit
Is Oracle NetSuite CRM Right For You?
Choosing the right Oracle NetSuite CRM software depends on your business's complexity and growth ambitions. It is an ideal fit for mid-market and enterprise companies struggling with data silos caused by disparate systems. Its standout strength is its unified data model, which natively combines CRM with financials, inventory, and ecommerce, providing a single source of truth that competitors often achieve only through complex integrations.
Are you still not sure about the platform and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Oracle NetSuite CRM Features
Sales Force Automation
This module streamlines the entire sales cycle by unifying processes from opportunity and quote management to order fulfillment and incentive compensation. Sales teams gain real-time visibility into every customer interaction, including support cases and financial data, improving forecast accuracy and productivity.
Marketing Automation
Automate multi-channel marketing efforts to align campaigns with sales objectives. This feature allows you to target specific customer segments, track lead activity, and measure campaign ROI from initial contact to the final transaction, ensuring marketing spend is directly tied to revenue.
Partner Relationship Management
Empower your channel partners by providing them with real-time access to joint marketing campaigns, lead management, and pipeline forecasting. This module creates a collaborative environment, allowing partners to track orders and commissions transparently, effectively turning them into an extension of your sales team.
Reporting And Analytics
Leverage built-in reporting and real-time analytics to monitor performance across sales, marketing, and service teams. Role-based dashboards provide at-a-glance insights into key metrics, such as sales versus quota, case resolution times, and campaign engagement, enabling data-driven decision-making.
Pros And Cons of Oracle NetSuite CRM
Pros
Highly customizable and scalable
Real-time data and reporting
Strong financial and ERP integration
Cons
Lengthy and complex implementation
Saved searches may take some time to understand or set up
Oracle NetSuite CRM Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Enterprise, 500+ employees
More than a year
“Decent solution”
Pros
It is a solid cloud ERP solution for small and medium businesses. It covers all the basics and is easy to use, making it a great choice for growing companies.
Cons
It's completely cloud-based, so you can access it from any device with a web platform. It supports all the key ERP functions and is really well designed overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
More than a year
“Very handy tool!”
Pros
Oracle NetSuite CRM has been a game changer for our business. Its user friendly interface and powerful features have really streamlined our processes. I highly recommend it for any growing company.
Cons
I honestly don't have any cons to mention. It's been great!
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Oracle NetSuite CRM offer an API?
Yes, Oracle NetSuite CRM software provides an API.
What language does Oracle NetSuite CRM support?
The platform supports the English language.
What types of pricing plans does Oracle NetSuite CRM offer?
The platform offers tier-based pricing plans: the Standard Tier ranges from $1,188 to $4,800 annually, while the Premium Tier is priced between $11,615 and $27,600 per year. The Ultimate Tier costs between $7,188 and $10,200 annually, and the Enterprise Tier ranges from $7,188 to $23,988 per year. You can also request a personalized Oracle NetSuite CRM price quote now.
Who are the typical users of Oracle NetSuite CRM?
The software is suitable for a diverse range of industries and sectors, including financial services, manufacturing, nonprofit, IT, and retail.
Does Oracle NetSuite CRM have a mobile application?
Yes, Oracle NetSuite CRM offers a mobile app for both iOS and Android devices.
What level of support does Oracle NetSuite CRM offer?
Oracle NetSuite CRM offers multiple support channels, including an online portal and knowledge base, phone, and email support for customer service.
What other apps does Oracle NetSuite CRM integrate with?
The software seamlessly integrates with top eCommerce, POS providers, and logistics platforms, allowing businesses to streamline and automate data exchange across these systems.