Oracle NetSuite CRM provides a unified platform, linking sales and marketing with core enterprise resource planning (ERP) functions for a complete customer view. While new users may find the initial implementation to be complex, its extensive customization options and powerful automation capabilities make it a strategic choice for scaling businesses.

Oracle NetSuite CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is Oracle NetSuite CRM?

Oracle NetSuite CRM features a cloud-based architecture that goes beyond traditional customer relationship management (CRM) by integrating seamlessly with ERP, ecommerce, and back-office systems. It offers a unified platform to oversee the entire customer lifecycle, from lead generation to fulfillment and support, eliminating data silos and providing businesses with a comprehensive 360-degree view of their customers. With process automation and real-time data visibility, Oracle NetSuite CRM features empower growing companies to boost sales performance and deliver personalized customer experiences.

Oracle NetSuite CRM Pricing

The Oracle NetSuite CRM pricing is tier-based, and its details are as follows:

  • Standard Tier: $1,188 to $4,800 annually
  • Premium Tier: $11,615 to $27,600 annually
  • Ultimate Tier: $7,188 to $10,200 annually
  • Enterprise Tier: $7,188 to $23,988 annually
Get in touch with us to get a customized Oracle NetSuite CRM cost quote.

Disclaimer: The pricing information has been sourced from third-party websites and is subject to change. 

Oracle NetSuite CRM Integrations

The software offers point-to-point integrations with leading eCommerce, logistics, and point of sale (POS) providers, enabling businesses to automate data transfer between these systems. To learn more about the software’s functionalities, book a free Oracle NetSuite CRM demo today.

Who Is Oracle NetSuite CRM For?

Oracle NetSuite CRM is ideal for a wide range of industries and sectors, including:

  • Manufacturing
  • Retail
  • Financial services
  • Information technology (IT)
  • Nonprofit

Is Oracle NetSuite CRM Right For You?

Choosing the right Oracle NetSuite CRM software depends on your business's complexity and growth ambitions. It is an ideal fit for mid-market and enterprise companies struggling with data silos caused by disparate systems. Its standout strength is its unified data model, which natively combines CRM with financials, inventory, and ecommerce, providing a single source of truth that competitors often achieve only through complex integrations.

Are you still not sure about the platform and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

Oracle NetSuite CRM Features

This module streamlines the entire sales cycle by unifying processes from opportunity and quote management to order fulfillment and incentive compensation. Sales teams gain real-time visibility into every customer interaction, including support cases and financial data, improving forecast accuracy and productivity.

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Automate multi-channel marketing efforts to align campaigns with sales objectives. This feature allows you to target specific customer segments, track lead activity, and measure campaign ROI from initial contact to the final transaction, ensuring marketing spend is directly tied to revenue.

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Empower your channel partners by providing them with real-time access to joint marketing campaigns, lead management, and pipeline forecasting. This module creates a collaborative environment, allowing partners to track orders and commissions transparently, effectively turning them into an extension of your sales team.

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Leverage built-in reporting and real-time analytics to monitor performance across sales, marketing, and service teams. Role-based dashboards provide at-a-glance insights into key metrics, such as sales versus quota, case resolution times, and campaign engagement, enabling data-driven decision-making.

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Frequently Asked Questions

Yes, Oracle NetSuite CRM software provides an API.