Oracle NetSuite CRM

Oracle NetSuite CRM

Last Updated Aug 30, 2025

Overview

Oracle NetSuite CRM provides a unified platform, linking sales and marketing with core enterprise resource planning (ERP) functions for a complete customer view. While new users may find the initial implementation to be complex, its extensive customization options and powerful automation capabilities make it a strategic choice for scaling businesses.

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What Is Oracle NetSuite CRM?

Oracle NetSuite CRM features a cloud-based architecture that goes beyond traditional customer relationship management (CRM) by integrating seamlessly with ERP, ecommerce, and back-office systems. It offers a unified platform to oversee the entire customer lifecycle, from lead generation to fulfillment and support, eliminating data silos and providing businesses with a comprehensive 360-degree view of their customers. With process automation and real-time data visibility, Oracle NetSuite CRM features empower growing companies to boost sales performance and deliver personalized customer experiences.

Oracle NetSuite CRM Pricing

The Oracle NetSuite CRM pricing is tier-based, and its details are as follows:

  • Standard Tier: $1,188 to $4,800 annually
  • Premium Tier: $11,615 to $27,600 annually
  • Ultimate Tier: $7,188 to $10,200 annually
  • Enterprise Tier: $7,188 to $23,988 annually
Get in touch with us to get a customized Oracle NetSuite CRM cost quote.

Disclaimer: The pricing information has been sourced from third-party websites and is subject to change. 

Oracle NetSuite CRM Integrations

The software offers point-to-point integrations with leading eCommerce, logistics, and point of sale (POS) providers, enabling businesses to automate data transfer between these systems. To learn more about the software’s functionalities, book a free Oracle NetSuite CRM demo today.

Who Is Oracle NetSuite CRM For?

Oracle NetSuite CRM is ideal for a wide range of industries and sectors, including:

  • Manufacturing
  • Retail
  • Financial services
  • Information technology (IT)
  • Nonprofit

Is Oracle NetSuite CRM Right For You?

Choosing the right Oracle NetSuite CRM software depends on your business's complexity and growth ambitions. It is an ideal fit for mid-market and enterprise companies struggling with data silos caused by disparate systems. Its standout strength is its unified data model, which natively combines CRM with financials, inventory, and ecommerce, providing a single source of truth that competitors often achieve only through complex integrations.

Are you still not sure about the platform and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

Pros And Cons of Oracle NetSuite CRM

Pros

  • Highly customizable and scalable

  • Real-time data and reporting

  • Strong financial and ERP integration

Cons

  • Lengthy and complex implementation

  • Saved searches may take some time to understand or set up

Frequently Asked Questions

Yes, Oracle NetSuite CRM software provides an API.

The platform supports the English language.

The platform offers tier-based pricing plans: the Standard Tier ranges from $1,188 to $4,800 annually, while the Premium Tier is priced between $11,615 and $27,600 per year. The Ultimate Tier costs between $7,188 and $10,200 annually, and the Enterprise Tier ranges from $7,188 to $23,988 per year. You can also request a personalized Oracle NetSuite CRM price quote now.

The software is suitable for a diverse range of industries and sectors, including financial services, manufacturing, nonprofit, IT, and retail.

Yes, Oracle NetSuite CRM offers a mobile app for both iOS and Android devices.

Oracle NetSuite CRM offers multiple support channels, including an online portal and knowledge base, phone, and email support for customer service.

The software seamlessly integrates with top eCommerce, POS providers, and logistics platforms, allowing businesses to streamline and automate data exchange across these systems.