Oracle NetSuite CRM

Oracle NetSuite CRM

2 Review(s)

Overview

Oracle NetSuite CRM provides a unified platform, linking sales and marketing with core enterprise resource planning (ERP) functions for a complete customer view. While new users may find the initial implementation to be complex, its extensive customization options and powerful automation capabilities make it a strategic choice for scaling businesses.

Overall Rating

Based on 2 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Oracle NetSuite CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is Oracle NetSuite CRM?

Oracle NetSuite CRM features a cloud-based architecture that goes beyond traditional customer relationship management (CRM) by integrating seamlessly with ERP, ecommerce, and back-office systems. It offers a unified platform to oversee the entire customer lifecycle, from lead generation to fulfillment and support, eliminating data silos and providing businesses with a comprehensive 360-degree view of their customers. With process automation and real-time data visibility, Oracle NetSuite CRM features empower growing companies to boost sales performance and deliver personalized customer experiences.

Oracle NetSuite CRM Pricing

The Oracle NetSuite CRM pricing is tier-based, and its details are as follows:

  • Standard Tier: $1,188 to $4,800 annually
  • Premium Tier: $11,615 to $27,600 annually
  • Ultimate Tier: $7,188 to $10,200 annually
  • Enterprise Tier: $7,188 to $23,988 annually
Get in touch with us to get a customized Oracle NetSuite CRM cost quote.

Disclaimer: The pricing information has been sourced from third-party websites and is subject to change. 

Oracle NetSuite CRM Integrations

The software offers point-to-point integrations with leading eCommerce, logistics, and point of sale (POS) providers, enabling businesses to automate data transfer between these systems. To learn more about the software’s functionalities, book a free Oracle NetSuite CRM demo today.

Who Is Oracle NetSuite CRM For?

Oracle NetSuite CRM is ideal for a wide range of industries and sectors, including:

  • Manufacturing
  • Retail
  • Financial services
  • Information technology (IT)
  • Nonprofit

Is Oracle NetSuite CRM Right For You?

Choosing the right Oracle NetSuite CRM software depends on your business's complexity and growth ambitions. It is an ideal fit for mid-market and enterprise companies struggling with data silos caused by disparate systems. Its standout strength is its unified data model, which natively combines CRM with financials, inventory, and ecommerce, providing a single source of truth that competitors often achieve only through complex integrations.

Are you still not sure about the platform and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

Oracle NetSuite CRM Features

This module streamlines the entire sales cycle by unifying processes from opportunity and quote management to order fulfillment and incentive compensation. Sales teams gain real-time visibility into every customer interaction, including support cases and financial data, improving forecast accuracy and productivity.

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Automate multi-channel marketing efforts to align campaigns with sales objectives. This feature allows you to target specific customer segments, track lead activity, and measure campaign ROI from initial contact to the final transaction, ensuring marketing spend is directly tied to revenue.

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Empower your channel partners by providing them with real-time access to joint marketing campaigns, lead management, and pipeline forecasting. This module creates a collaborative environment, allowing partners to track orders and commissions transparently, effectively turning them into an extension of your sales team.

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Leverage built-in reporting and real-time analytics to monitor performance across sales, marketing, and service teams. Role-based dashboards provide at-a-glance insights into key metrics, such as sales versus quota, case resolution times, and campaign engagement, enabling data-driven decision-making.

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Pros And Cons of Oracle NetSuite CRM

Pros

  • Highly customizable and scalable

  • Real-time data and reporting

  • Strong financial and ERP integration

Cons

  • Lengthy and complex implementation

  • Saved searches may take some time to understand or set up

Oracle NetSuite CRM Reviews

Total 2 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

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0%

3

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0%

2

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0%

1

Stars

0%

Share your experience

Y

Yashwanth

Enterprise, 500+ employees

More than a year

5.0
May 2021

Decent solution

Pros

It is a solid cloud ERP solution for small and medium businesses. It covers all the basics and is easy to use, making it a great choice for growing companies.

Cons

It's completely cloud-based, so you can access it from any device with a web platform. It supports all the key ERP functions and is really well designed overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Anu M.

Enterprise, 500+ employees

More than a year

5.0
October 2020

Very handy tool!

Pros

Oracle NetSuite CRM has been a game changer for our business. Its user friendly interface and powerful features have really streamlined our processes. I highly recommend it for any growing company.

Cons

I honestly don't have any cons to mention. It's been great!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Oracle NetSuite CRM software provides an API.

The platform supports the English language.

The platform offers tier-based pricing plans: the Standard Tier ranges from $1,188 to $4,800 annually, while the Premium Tier is priced between $11,615 and $27,600 per year. The Ultimate Tier costs between $7,188 and $10,200 annually, and the Enterprise Tier ranges from $7,188 to $23,988 per year. You can also request a personalized Oracle NetSuite CRM price quote now.

The software is suitable for a diverse range of industries and sectors, including financial services, manufacturing, nonprofit, IT, and retail.

Yes, Oracle NetSuite CRM offers a mobile app for both iOS and Android devices.

Oracle NetSuite CRM offers multiple support channels, including an online portal and knowledge base, phone, and email support for customer service.

The software seamlessly integrates with top eCommerce, POS providers, and logistics platforms, allowing businesses to streamline and automate data exchange across these systems.