HubSpot CRM Software enhances customer relationship management processes allowing seamless customer interactions, tracking sales, and optimizing marketing efforts. Despite being slightly inflexible, HubSpot CRM is known for its user-friendly interface, ease of implementation, and scalability offering robust features that can be effectively utilized with some workarounds.

HubSpot CRM Software Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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Hubspot CRM Software is an all-in-one marketing automation tool that allows for users to convert leads into sales. The software has email marketing campaigns capabilities, insight tools to measure performance and ROI as well as tools meant for lead generation.

With Hubspot CRM you can run complex digital marketing campaigns in-house with the help of the software. The software also allows users to monitor how their campaigns are doing and whether they are effective.

Hubspot CRM Pricing

The software has four different pricing tiers. There is also a free version of the software. The cheapest option for the paid version starts at $50 per month and the most expensive paid version costs about $3200 a month!

Free Trial

Yes, you can get a free trial of any of the versions of the software you are considering. In fact, the free version of the software is free even after the trial!

HubSpot CRM Software Features

Email campaigns are easily made with Hubspot since the software has email templates and scheduling features which makes the entire process very simple.

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You can reach out to Hubspot’s customer support staff at all times to help you troubleshoot any issues you might be having.

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The insight tools in Hubspot CRM allow users to have a real-time idea about how their business is doing and whether their investment in their online marketing is paying off.

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The software helps generate leads for users which can be further converted to sales and put on their own customized marketing plan.

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The software allows for users to schedule meeting so they can meet with clients and more through it.

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Pros and Cons of HubSpot CRM Software

Pros

  • Users can easily integrate any sales software they might be using to Hubspot and automatically have all their customer’s information transferred to the software.
  • Users can customize and format the email template as they please so that it suits their needs exactly.
  • The software is configured with webinar-related software and websites so if customers or any leads to register for a webinar, the sales team is immediately notified.

Cons

  • Sometimes the tool which allows formatting emails can act up and does not allow you to format your email.
  • You cannot add tags to forms so that they can be sorted out according to the values chosen in those forms; everything goes to one place.
  • Hubspot CRM is a wonderful tool for any business to employ if they are looking to increase their sales and increase their return on investment for their marketing budget!
  • The software is highly recommended by a lot of users because of the robust features it has which make it a wonderful option.

HubSpot CRM Software Pricing

Free Tools

Foundational tools to get you started

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What's Included

  • Free Marketing tools

  • Free Sales tools

  • Free Service tools

  • Free CMS tools

  • Free Operations tools

  • Free Commerce tools

Starter

Our Essential marketing, sales, service, CMS, and operations software

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What's Included

  • Marketing Hub StarterIncludes 1,000 marketing contacts

  • Sales Hub StarterIncludes 2 paid users

  • Service Hub StarterIncludes 2 paid users

  • CMS Hub Starter

  • Operations Hub Starter

  • Commerce Hub

Professional

Comprehensive marketing, sales, customer service, CMS, and operations software

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What's Included

  • Marketing Hub Professional Includes 2,000 marketing contacts

  • Sales Hub Professional Includes 5 paid users

  • Service Hub Professional Includes 5 paid users

  • CMS Hub Professional

  • Operations Hub Professional

  • Commerce Hub

Enterprise

Our most powerful marketing, sales, customer service, CMS, and operations software

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What's Included

  • Marketing Hub EnterpriseIncludes 10,000 marketing contacts

  • Sales Hub EnterpriseIncludes 10 paid users

  • Service Hub EnterpriseIncludes 10 paid users

  • CMS Hub Enterprise

  • Operations Hub Enterprise

  • Commerce Hub

HubSpot CRM Software Reviews

Overall Rating

4.6

418 Reviews

Rating Distribution

5

star

(291)

4

star

(105)

3

star

(19)

2

star

(3)

1

star

December 2023

I REALY LIKED THIS EXPERIENCE ABOUT THIS SOFTWARE

wissal

Computer Software

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

t features a user-friendly interface, integration capabilities, lead management, reporting and analytics, and customization options.

Cons

Challenges include limited customization options, pricing concerns, a learning curve, limited functionality without additional licenses, and integration challenges.

December 2023

Very powerful and useful tool, but could benefit from some cleaning

Annika

Financial Services

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

Pros

The customization level is incredibly detailed; nearly every aspect can be tailored to my organization. It's intuitive to use and consolidates most business functions on a centralized dashboard.

Cons

The platform can be glitchy at times, leading to minor bugs and occasional outages, requiring manual intervention, affecting data accuracy.

December 2023

Hubspot a great tool for property management

Elizabeth

Real Estate

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

Pros

It's an incredibly useful tool in our company for connecting with leads and efficiently addressing their queries about our services.

Cons

Occasional logouts requiring an authenticator can disrupt the workflow.

December 2023

Hubspot CRM - absolute gamechanger for me!

Dawn

Construction

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

Pros

Finding contacts and observing customer/business interactions is effortless. The pipeline functionality streamlines my tasks, making it simple to locate specific deals quickly. The data logging and direct emailing via HubSpot make my work much easier and more streamlined.

Cons

An issue arises occasionally with auto-logging emails from Outlook even when logged into HubSpot, causing minor inconveniences.

December 2023

Very good out the box lots of features behind pay walls

Anonymous

N/A

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Pros

Initially, it's straightforward to use and monitor different activities.

Cons

Customization often requires additional licenses or packages, which could be limiting.

December 2023

Robust CRM which easily integrates with other tools

Anonymous

N/A

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Pros

It seamlessly integrates with our operational tools, facilitating data transfers, archiving, and more.

Cons

Pricing increases with more functionalities and additional users, becoming relatively expensive.

December 2023

I could choose HubSpote again

Uziel

Health Wellness and Fitness

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

Customizable workflows enable spreadsheet registration and timed email sending.

Cons

Some features are complex, making operations challenging.

December 2023

Great for less complex operations

Andrea

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It's easy to comprehend and configure, simplifying its introduction to new employees and proving cost-effective in that aspect.

Cons

Integrations can be limiting and complex to configure for specific business cases.

December 2023

From marketing to sales, everything you need to run a business

Dylan

Computer Software

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Pros

HubSpot's seamless integration, user-friendly design, and comprehensive tools simplify my workflow across marketing, sales, and customer service, optimizing business management.

Cons

HubSpot's pricing might be steep for advanced features, and the learning curve can be steep, especially for complex automations.

December 2023

Un CRM simple d'utilisation et cela m�me en version GRATUITE

Maxence

Health Wellness and Fitness

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Pros

HubSpot deploys rapidly, ensuring immediate efficiency.

Cons

The interface is simplified, needing some time to familiarize with its features.