Last Updated Jan 7, 2026

Overview

Salesforce Engage Software helps sales teams to accelerate productivity and deal closures. It offers a variety of templates, real-time alerts, and customizable prospect activity feeds, all accessible through a mobile app which makes it easy to use. With user-based pricing, Salesforce Engage provides continuous online support for its users.

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Overall Rating

Based on 166 users reviews

4.4

Rating Distribution

Positive

90%

Neutral

8%

Negative

2%

Starting Price
Custom

Salesforce Engage Software Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What is Salesforce Engage Software?

Overview

Salesforce Engage is a cloud-based software that provides users with customer service management options. The software is perhaps one of the most popular CRM software on the market. The software can be integrated into other software that you use at your business.

The software looks at all aspects of managing customer relations; from the sales aspect to the technical aspect. There are a lot of features in Salesforce which make it an ideal choice for a lot of businesses.

Look at Salesforce features in more detail below

Contact Management

Salesforce manages your business contacts very easily. Users can use the lead management feature to recruit more customers to their business.

Desktop Integration

The software can easily work on any operating system without encountering any issues whatsoever.

Quota and Order Management

With Salesforce users can always know about their stock levels and be able to seamlessly manage their customer orders. 

Campaign Management

Start digital marketing campaigns for your business to be successful. 

Reporting

Report any issues or bugs to the developers behind the software so they can incorporate your requests in the update for the software.

Dashboard

The dashboard feature is user-friendly and built with customer convenience in mind.

Forecasting

Forecast your needs as a business and figure out what you need to do to be successful.

Book your free Salesforce CRM demo now to understand its functionalities in more detail.

Salesforce Pricing

Salesforce has four different tiers and they are all priced differently. Salesforce Essentials costs $25 per user a month. Salesforce Professional costs $75 per user a month. Salesforce Enterprise costs $150 per user per month. Salesforce Unlimited costs $300 a month per user.

Free Trial

You are able to request free trials for all the versions of the software. There are no free versions of Salesforce CRM.

Get in touch now for a personalized Salesforce CRM pricing estimate!

Pros

  • There are a lot of customizations that you can perform with Salesforce software that cannot be executed with any other software in the market at the moment!
  • Users can integrate any other software to Salesforce and be able to stay completely updated about their customers in every way.
  • The dashboard feature is incredibly convenient to use and allows you to keep track of real-time insights into your business!

Cons

  • The load time for the software can be a lot and require users to close the app in the middle of work and re-open it in order to get it working again!
  • The system can be incredibly complex to get used to and all the tools can be overwhelming to use at first.
  • Duplicate contacts and information are not deleted automatically by the software which can be very confusing and time-consuming as well!

Salesforce CRM is great software for you to automate the sales process for your business and bring a certain level of automation to it to help you succeed!

Need assistance determining if Salesforce CRM is the best choice? Call (661) 384-7070.

Learn about other software apart from Salesforce which might help your business as well.

Pros And Cons of Salesforce Engage Software

Pros

  • Real-time insights via a user-friendly dashboard

  • Efficient lead and contact management system

  • Robust sales forecasting for future planning

  • Supports digital marketing campaign management

  • Extensive customization options for diverse needs

Cons

  • Navigation may need some familiarization

  • Duplicate data requires manual oversight

  • Slow load times may require app refreshing

Salesforce Engage Software Reviews

Total 166 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

37%

3

Stars

7%

2

Stars

1%

1

Stars

2%

Share your experience

K

Kimberlene

Entertainment, 101-500 employees

Less than 6 months

5.0
September 2025

outstanding product!

Pros

This is an outstanding product backed by excellent customer service. I had heard a lot about it before I started using it but the results have surpassed my expectations.

Cons

It took me some time to learn and feel comfortable with it. Once I did I was able to fully utilize all its tools and run with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alison

Medical Devices, 500+ employees

More than a year

5.0
September 2025

Incredibly easy and enjoyable for tracking sales

Pros

i loved how this tool was incredibly easy and enjoyable to use. It also gave me great information that helped me track and improve my sales performance.

Cons

my least favorite part of using it was not the platform's fault. Our company made us fill out specific data fields every day and some of them were not very useful for actually moving sales forward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

F

Fatemeh

Retail, 51-100 employees

Less than a year

4.0
September 2025

Full-featured powerhouse

Pros

It is a full-featured CRM with powerful capabilities, a customizable layout, a simple setup process and great value for managing sales effectively.

Cons

I think it is a difficult system for smaller teams because of its high price, steep learning curve, occasional glitches and slow support responses.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

Frequently Asked Questions

Yes, the software has an API available.

The software supports English, French, Spanish, Portuguese, German, Japanese, Mandarin, Korean, and others.

The software integrates with Zero Copy Partner Network, Amazon Web Services (AWS), Databricks, Google Cloud, IBM, Microsoft, Slack, and Snowflake.

Salesforce offers three primary pricing tiers for its Sales Cloud product: Enterprise at $165/user/month, Unlimited at $330/user/month, and Einstein 1 Sales at $500/user/month. Request a custom Salesforce Engage software cost.

The software is used by various industries and sectors such as automotive, education, manufacturing, media, retail, technology, hospitality, and healthcare.

The software provides support via live chat and phone support.