Salesforce Engage Software: Reviews, Pricing & Free Demo

Name: Salesforce Engage Software
Rating: 4.5 (517 reviews)

Last Updated Jul 3, 2026

Overview

Salesforce Engage Software helps sales teams to accelerate productivity and deal closures. It offers a variety of templates, real-time alerts, and customizable prospect activity feeds, all accessible through a mobile app which makes it easy to use. With user-based pricing, Salesforce Engage provides continuous online support for its users.

Overall Rating

Based on 517 users reviews

4.5

All Reviews

Rating Distribution

Positive

94%

Neutral

Negative

Starting Price

Custom

Product Snapshot

Salesforce Engage Software Specifications

Contact Management
Lead Management
Opportunity Management
Sales Forecasting
Customer Communication Tracking
Email Integration
Customer Segmentation
Deal Pipeline Management
Customer Service/Support
Social Media Integration

View All Specifications

What is Salesforce Engage Software?

Overview

Salesforce Engage is a cloud-based software that provides users with customer service management options. The software is perhaps one of the most popular CRM software on the market. The software can be integrated into other software that you use at your business.

The software looks at all aspects of managing customer relations; from the sales aspect to the technical aspect. There are a lot of features in Salesforce which make it an ideal choice for a lot of businesses.

Look at Salesforce features in more detail below

Contact Management

Salesforce manages your business contacts very easily. Users can use the lead management feature to recruit more customers to their business.

Desktop Integration

The software can easily work on any operating system without encountering any issues whatsoever.

Quota and Order Management

With Salesforce users can always know about their stock levels and be able to seamlessly manage their customer orders.

Campaign Management

Start digital marketing campaigns for your business to be successful.

Reporting

Report any issues or bugs to the developers behind the software so they can incorporate your requests in the update for the software.

Dashboard

The dashboard feature is user-friendly and built with customer convenience in mind.

Forecasting

Forecast your needs as a business and figure out what you need to do to be successful.

Book your free Salesforce CRM demo now to understand its functionalities in more detail.

Salesforce Pricing

Salesforce has four different tiers and they are all priced differently. Salesforce Essentials costs $25 per user a month. Salesforce Professional costs $75 per user a month. Salesforce Enterprise costs $150 per user per month. Salesforce Unlimited costs $300 a month per user.

Free Trial

You are able to request free trials for all the versions of the software. There are no free versions of Salesforce CRM.

Get in touch now for a personalized Salesforce CRM pricing estimate!

Pros

There are a lot of customizations that you can perform with Salesforce software that cannot be executed with any other software in the market at the moment!
Users can integrate any other software to Salesforce and be able to stay completely updated about their customers in every way.
The dashboard feature is incredibly convenient to use and allows you to keep track of real-time insights into your business!

Cons

The load time for the software can be a lot and require users to close the app in the middle of work and re-open it in order to get it working again!
The system can be incredibly complex to get used to and all the tools can be overwhelming to use at first.
Duplicate contacts and information are not deleted automatically by the software which can be very confusing and time-consuming as well!

Salesforce CRM is great software for you to automate the sales process for your business and bring a certain level of automation to it to help you succeed!

Need assistance determining if Salesforce CRM is the best choice? Call (661) 384-7070.

Learn about other software apart from Salesforce which might help your business as well.

Pros And Cons of Salesforce Engage Software

A quick look at Salesforce Engage Software's strengths and weaknesses to
help you decide if it's the right fit

Pros

Real-time insights via a user-friendly dashboard
Efficient lead and contact management system
Robust sales forecasting for future planning
Supports digital marketing campaign management
Extensive customization options for diverse needs

Cons

Navigation may need some familiarization
Duplicate data requires manual oversight
Slow load times may require app refreshing

Salesforce Engage Software Reviews

Insights from real users on Salesforce Engage Software’s features,
performance, and overall experience.

Total 517 reviews

4.5

All reviews are from verified customers

Rating Distribution

Stars

60%

Stars

34%

Stars

Share your experience

Anonymous

Information Technology and Services, 51-100 employees

Less than a year

4.0

March 2026

“Rock solid, clunky notes”

Pros

I use it as a reliable database for tracking sales leads and monitoring progress through interactive dashboards and it almost never goes down.

Cons

As per me the interface is a little unmanageable only for entering notes as it is not very easy and could really use improvement.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Anonymous

Insurance, 51-100 employees

Less than a year

5.0

March 2026

“simple with helpful guides”

Pros

It is excellent to use and very easy to navigate. Plus there are plenty of tutorials when I don't fully understand something.

Cons

Occasionally it works a bit slow when I am trying to move quickly through the system and sometimes I have to reset it though that doesn't happen very often.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Becca K.

Law Practice, 101-500 employees

More than a year

4.0

March 2026

“features grew, sync lagged”

Pros

There are many more features now than a few years ago. Still I wish Salesforce connected more smoothly with Outlook especially to sync contact details both ways.

Cons

Lately I am noticing it doesn't integrate as well as it used to particularly with Microsoft apps such as Word, Excel and TEAMS.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 517 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Salesforce Engage Software offer an API?

Yes, the software has an API available.

What language does Salesforce Engage Software support?

The software supports English, French, Spanish, Portuguese, German, Japanese, Mandarin, Korean, and others.

What other apps does Salesforce Engage Software integrate with?

The software integrates with Zero Copy Partner Network, Amazon Web Services (AWS), Databricks, Google Cloud, IBM, Microsoft, Slack, and Snowflake.

What types of pricing plans does Salesforce Engage Software offer?

Salesforce offers three primary pricing tiers for its Sales Cloud product: Enterprise at $165/user/month, Unlimited at $330/user/month, and Einstein 1 Sales at $500/user/month. Request a custom Salesforce Engage software cost.

Who are the typical users of Salesforce Engage Software?

The software is used by various industries and sectors such as automotive, education, manufacturing, media, retail, technology, hospitality, and healthcare.

What level of support does Salesforce Engage Software offer?

The software provides support via live chat and phone support.