DoctorConnect, a subsidiary of Adtel International, is a patient engagement software that provides physicians the ability to automate and improve the way they interact with their patients.
The system seamlessly integrates within an organization's existing EHR and practice management software. It enhances a practice's operational capabilities through features such as no show management, appointment reminders, re-care notices, patient surveys, scheduling software, patient messaging, and a streamlined user dashboard.
DoctorConnect EHR is tailored to meet the requirements of professionals from diverse healthcare specialties including Medical, Chiropractic, Dental, Veterinary, Optical, and Non-medical fields.
The system is web-based and can be deployed at a starting price of $99/month.
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Pros:With the help of this software it is so easy to send out appointment reminders. The support team of DoctorConnect is outstanding. They are always there to help us and are extremely friendly. The support team helped us customize our Survey emails. We haven’t seen any technical glitches since we started using DoctorConnect back in the early 2016.
Cons:There are a few predictable problems on the one-way interface, but it is not a major issue to worry about.
Pros:We use this software mainly for scheduling. It does the reminder call itself, which saves a lot of our time. The support team of DoctorConnect is really amazing, they train you completely and always help you whenever you’re in need of their help. With this system, communication between patient and staff has become a lot more easy and trouble free. Plus, it can be accessed from anywhere at any time.
Cons:I would like them to add a print functionality, so that we are able to print the schedule on a daily basis. Also, there is no way to edit an appointment, if we make a mistake or just have to make changes to the appointment, we have to delete it completely and start over. It would be great if they add an edit feature for appointments as well. The interface is not pleasing at all.
Pros:This product was exactly what we have been looking for. Since day one it has been so amazing that we love it. It is so easy to use this system. The training was great, and now we can easily train other employees as well.
Cons:There is a flaw that we noticed in the system and it is that we are unable to change the phone number in real time. Neither can we reset it nor change it. If they add this function to the system, everything will be great about this product.
Pros:The emergency blasts of this product are really great, I’ve used it and then mentioning about it. It is amazing. The support team is very user-friendly. The representative assigned to us “Rozell” is outstanding. A lot of time is being saved by our staff, that was utilized making individual calls to a large volume of patients daily. Time is now being used in keeping things organized and working hard to provide better patient care.
Cons:We haven’t faced any cons of this product yet. Any minor issues that we faced during the implementation process and learning were quickly resolved for us. Highly impressed by the team.
Pros:The product is great, it is affordable, so anyone can get it. The product itself is very efficient, and fast. You can easily get the tasks done by it. The customer support team is extremely friendly, they are the best. The sales representative that I communicate with is wonderful, the way she trained us, benefitted us a lot.
Cons:There isn’t anything major, just that if they could provide support on Sundays as well. Although, the issue was resolved first thing on Monday morning.
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