DoctorConnect Patient Engagement Software

DoctorConnect, a subsidiary of Adtel International, is a patient engagement software that provides physicians the ability to automate and improve the way they interact with their patients.

DoctorConnect EHR Software seamlessly integrates within an organization's existing EHR and practice management software. It enhances a practice's operational capabilities through features such as no-show management, appointment reminders, re-care notices, patient surveys, scheduling software, patient messaging, and a streamlined user dashboard.

DoctorConnect EHR is tailored to meet the requirements of professionals from diverse healthcare specialties, including Medical, Chiropractic, Dental, Veterinary, Optical, and Non-medical fields. This medical solution helps medical professionals manage their interactions and daily operations with patients.

With DoctorConnect EHR, users can send custom messages to individual patients and even groups who meet specific criteria. Users can schedule appointments easily using the software’s appointment calendar. Additionally, there is a dashboard that allows users to view and respond to incoming messages, manually confirm appointments and filter patients by doctor or location.

The platform’s patient management tool is designed to input a patient’s preferred communication type that enables users to send messages in various languages via phone, email, or text.

DoctorConnect EHR Pricing

The system is web-based and can be deployed at a starting price of $99/month. Users can contact the vendor for additional pricing details, and ask for a quote.

Software Support

Support is offered via phone, email, live chat, and FAQs.

Pros

Users can send mass notifications to patients when a provider needs to reschedule for the day – no need to call patients individually. They have great support and training teams. Their automated reminders are really useful. The software offers excellent communication features and significantly reduces no-shows.

Cons 

Their "Waitlist" feature is a bit difficult to use and understand. The software offers limited customization options. New learners might find it hard to learn some of their features. DoctorConnect sometimes slows down a bit.

DoctorConnect Patient Engagement Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

DoctorConnect Patient Engagement Software reviews

Overall Rating

16 Reviews

Excellent
63%
Good
31%
Average
6%
Poor
0%
Terrible
0%

Great software with amazing customer service

May 2022

Selena

Kelly Eye Center

Pros:
It is completely automated which makes it such a delight to use. The software sends reminders out to patients and we no longer have to follow up with them about appointments.
Cons:
It would be nice to have more customization options in the software.

Doctor Connect has been wonderful

April 2022

Emmet

Capital Cardiology Clinic

Pros:
We have had a very good experience with the software and customer care always reaches out to us in a jiffy. It is fully functional and we can connect with patients and avoid no-shows.
Cons:
It did not have integration capabilities when I paid for it.

Great features

March 2022

Maya

Hershey PC

Pros:
It has a lot of great features for practice management. We can send text reminders to our patients using the automatic scheduler.
Cons:
There are no cons to report at the moment for this software.

Convenient during the pandemic

April 2021

Diane

Bethesda Hospital

Pros:
It is easy to use and allowed us to connect with patients without them having to leave their home. The telemedicine feature is convenient.
Cons:
No cons to report.

Fast and affordable.

April 2021

Michelle

Family Medical

Pros:
Anyone can buy this product as it is very affordable. It is very intuitive and fast, and one can easily get the scheduling tasks done by it. It is packed with amazing features and a very organized dashboard. The support team has been great and is very friendly.
Cons:
If support could also be provided on Sundays, it would be a great addition to this. However, there are not as such any issues.

Increased efficiency of work.

April 2021

Cindy

Associated Urological Specialists, LLC

Pros:
Extremely easy to use and has a very user-friendly interface. This has made medical billing and encounter noting of the clients a lot easier for me. A great system for scheduling patients’ appointments.
Cons:
This can not be used from home or anywhere other than the office as it is not cloud-based software. Consequently, to access the database you need to log in to the onsite computer.

Remaining associated with patients

March 2021

Aria

Hospital and Health Care

Pros:
I truly like using Baycare. It makes a difference with remaining in contacts with patients and keeping their data secure and accessible to them when they require it.
Cons:
I do not like how after you begin having issues, it just freezes and you have to restart it

A wonderful product overall

March 2021

Joshua

Mental Health Care

Pros:
I love how this program is really easy to use. The customer supports is hands down the best for sure. It is a really better product overall.
Cons:
I just want them to have the ability to customize it more when it comes to ReCare. Its great otherwise.

Maintains a link between doctors and patients

March 2021

User

Hospital and health Care

Pros:
It helps you stay connected with patients and keeps their information safe. Besides this patients can easily access their information whenever they want to.
Cons:
It glitches sometimes and you have to re-open it.

I love this software.

September 2020

Joshua

Renewal Christian Counseling Center

Pros:
I love this software so much. It has saved us so much time.
Cons:
I dont like the waitlist feature but apparently, its still in its beta phase.

I love the product itself but the customer support is phenomenal.

September 2020

Joshua

Renewal Christian Counseling Center

Pros:
Automated alerts have saved us so much time and money. We can are also able to catch clients who decide not to show up last minute via texts the software sends right before the appointment!
Cons:
My only slight issue is the new Waitlist feature which they are testing. I think it will require extensive training and could end up being beneficial but the jury is out on it currently!

Support is outstanding!

May 2019

William

Bryn Mawr Skin & Cancer Institute

Pros:
With the help of this software it is so easy to send out appointment reminders. The support team of DoctorConnect is outstanding. They are always there to help us and are extremely friendly. The support team helped us customize our Survey emails. We haven’t seen any technical glitches since we started using DoctorConnect back in the early 2016.
Cons:
There are a few predictable problems on the one-way interface, but it is not a major issue to worry about.

Acupuncture

August 2018

Carrie

Eastern Healing Solutions

Pros:
We use this software mainly for scheduling. It does the reminder call itself, which saves a lot of our time. The support team of DoctorConnect is really amazing, they train you completely and always help you whenever you’re in need of their help. With this system, communication between patient and staff has become a lot more easy and trouble free. Plus, it can be accessed from anywhere at any time.
Cons:
I would like them to add a print functionality, so that we are able to print the schedule on a daily basis. Also, there is no way to edit an appointment, if we make a mistake or just have to make changes to the appointment, we have to delete it completely and start over. It would be great if they add an edit feature for appointments as well. The interface is not pleasing at all.

Love it!

April 2018

Gia

Denver Endo Center

Pros:
This product was exactly what we have been looking for. Since day one it has been so amazing that we love it. It is so easy to use this system. The training was great, and now we can easily train other employees as well.
Cons:
There is a flaw that we noticed in the system and it is that we are unable to change the phone number in real time. Neither can we reset it nor change it. If they add this function to the system, everything will be great about this product.

Love this software!

April 2018

Cindy

Associated Urological Specialists, LLC

Pros:
The emergency blasts of this product are really great, I’ve used it and then mentioning about it. It is amazing. The support team is very user-friendly. The representative assigned to us “Rozell” is outstanding. A lot of time is being saved by our staff, that was utilized making individual calls to a large volume of patients daily. Time is now being used in keeping things organized and working hard to provide better patient care.
Cons:
We haven’t faced any cons of this product yet. Any minor issues that we faced during the implementation process and learning were quickly resolved for us. Highly impressed by the team.

Call us at

(661) 384-7070

Call us at

(661) 384-7070