ESO Electronic Health Record (EHR)

ESO Electronic Health Record (EHR)

4 Review(s)

Overview

ESO EHR streamlines emergency services workflows to ensure regulatory compliance. The intuitive platform automatically captures vital patient data and seamlessly shares reports, taking the stress off busy clinicians. Explore its feature-rich solutions to simplify your documentation processes while meeting all industry standards.

Overall Rating

Based on 4 users reviews

4.3

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

ESO Electronic Health Record (EHR) Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is ESO EHR?

Overview

ESO EHR is a cloud-based electronic health records (EHR) system designed specifically for emergency services organizations. As an end-to-end solution, it offers a unified patient record, clinical documentation, billing, and analytics tools. ESO helps emergency medical services (EMS), fire departments, hospitals, and other healthcare providers streamline operations, improve clinical workflows and deliver high-quality patient care.

What Is ESO EHR Best For?

ESO really shines through with its emergency-focused features. The software automatically captures vital signs and records details from equipment like monitors and glucometers. Paramedics can quickly generate reports at the scene or en route to the hospital. Pharmacological references and calculators help clinicians provide the right treatment. These are huge time-savers for teams working under pressure to save lives.

ESO EHR Pricing

ESO EHR's cost is based on individual needs and requirements. Get in touch with us to discuss ESO EHR pricing plans.

ESO EHR Integrations

The software integrates with a range of third-party platforms, including Handtevy.

How Does ESO EHR Work?

Here’s how to get started with the software after its successful installation:

  • Log into the software and explore the dashboard to understand where different functions are located
  • Complete the user profile and settings to personalize the experience
  • Review templates for common types of patient records like medical charts and run sheets
  • Create a test patient file to practice entering data and using different tools
  • Book a training session with an implementation specialist to learn tips and tricks
  • Refer to help documents, videos or online community for answering queries
  • Start with non-critical functions first to avoid issues while learning
The ESO EHR demo takes you through these steps in more detail.

Who Is ESO EHR For?

The software is useful for:

  • Fire departments
  • Hospitals
  • State EMS offices

Is ESO EHR Right For You?

If ensuring regulatory compliance, safeguarding sensitive patient data, and scaling your systems to meet demand are top priorities for your organization, then ESO's EHR could be the right fit.

As one of the only cloud-based EHR systems certified to the latest NEMSIS standards, ESO helps ensure compliance with state and federal data reporting requirements. Their system automatically submits data to your state, taking this time-consuming task off your plate.

ESO also excels in security and scalability. As a cloud solution, it securely stores all patient data and profiles off-site to protect against local hardware failures.

With HIPAA-compliant data centers and robust access controls, you can rest easy knowing an industry-leading vendor securely hosts your sensitive EMS records.

Still unsure if it's the right choice for you? Call us at (661) 384-7070, and let our experienced team assist you in making an informed decision.

ESO Electronic Health Record (EHR) Features

The software allows providers to build detailed patient charts and documentation within a customizable interface. It streamlines the collection of prehospital care reports, vitals, assessments, procedures, and other important medical details.

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The software utilizes customizable templates and workflows to automate common documentation tasks and ensure compliance. This increases documentation efficiency while maintaining accurate records.

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Sophisticated reporting and analytics tools give providers insights into clinical, financial, and operational metrics. This supports quality improvement, ensuring compliance, and enhancing business intelligence.

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As a cloud-based solution, the EHR offers advanced security, is always up to date, and allows remote access. Robust systems safely store and protect user data.

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The software facilitates secure data exchange with external systems, such as hospitals, labs, imaging centers, and other provider EHRs. This supports care coordination and clinical decision-making.

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Pros And Cons of ESO Electronic Health Record (EHR)

Pros

  • Customizable workflows

  • Real-time reporting from the field

  • Robust clinical documentation tools

  • Prompt assistance and resolving issues effectively

  • User-friendly interface

Cons

  • Learning curve for new users

  • Lack of a dedicated mobile app, limiting flexibility for on-the-go access

  • Some users faced occasional software glitches, according to ESO users

ESO Electronic Health Record (EHR) Reviews

Total 4 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

25%

4

Stars

75%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

R

Reuben

Hospital & Health Care, 11-50 employees

Less than a year

4.0
January 2024

It is good only when it works

Pros

ESO is overall easy to use from an end-user perspective. The integrated suite of products allows employees to access scheduling, ePCR and QM messages with a single login. The data reporting is excellent.

Cons

It's support services have proven inconsistent at best. When issues arise, the handling of tickets by ESO is often at their own pace, sometimes disregarding urgent operational needs for prompt resolution.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Bradley

Hospital & Health Care, 11-50 employees

More than a year

4.0
August 2021

It's good software, but ridiculously overpriced

Pros

I find it clean and user friendly. It connects to my cardiac monitor, which makes report generation quick and efficient.

Cons

The company charges for every little thing. They insist on paid training for each additional module, which feels exorbitant. There's no way to avoid it; it's not included in the initial software price.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VR

Verified Reviewer

Hospital & Health Care, 500+ employees

More than a year

4.0
January 2020

It has excellent reporting features

Pros

For daily field use, this software functions seamlessly and is user-friendly. Our field employees typically have no issues with it. The program makes it easy to reopen or reassign incomplete tickets and offers a clear view for managers to review open tickets for QA purposes. It integrates well with our CAD system. I use the AD-HOC reporting software almost daily and love its functionality.

Cons

As a frequent user of the AD-HOC software I find certain functions, including this one, to be less intuitive. Employees may require specialized training from ESO to effectively navigate these features. Back then , there was an issue where reports would disappear but this appears to have been rectified.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

ESO EHR software offers 24/7 customer support and a robust user community.

It provides EMS agencies, fire departments and community health organizations with support for billing and clinical purposes.

ESO EHR supports English and Spanish.

It supports mobile devices through its next-generation mobile app.

ESO EHR does have a mobile app to support specialty patient forms and cardiac arrest documentation in the field.

ESO works with each agency individually to determine the right pricing model based on their operational performance and patient care decisions. Pricing options vary depending on features, number of users and amount of annual data storage required by the agency. You can contact us to know more.