Last Updated Oct 24, 2025

Key Takeaways

Generated from the text of customer reviews

Patagonia EMR is an electronic health record platform primarily used by public health departments, behavioral health providers, and community clinics. Users frequently cite its straightforward workflow, billing integration, and reporting tools as positives. However, concerns around system speed and delayed customer support persist. Recent updates include the addition of new reports to the Custom Reports feature.

Our Verdict

Patagonia EMR is a dependable option for public and behavioral health organizations seeking compliance-ready workflows and integrated billing. It fits best for mid-to-large agencies managing multi-site operations and state reporting. Pricing is viewed as reasonable for larger agencies but may feel high for smaller practices with limited budgets. Overall, it is recommended for providers aiming to streamline operations under strict reporting mandates.

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Overall Rating

Based on 78 users reviews

4.5

Rating Distribution

Positive

88%

Neutral

10%

Negative

1%

Starting Price
Custom

Pros And Cons of Patagonia EMR

Pros

  • Designed for specific workflows in public health and behavioral health domains

  • Integrates with a wide range of external systems for seamless data exchange

  • The Patagonia billing consultant helps healthcare organizations maximize reimbursement through accurate medical billing processes

  • Offers scalability from small practices to large statewide deployments

Cons

  • Implementation and transition services involve additional costs

  • It may lack broader customization options, as per Patagonia EMR reviews

Frequently Asked Questions

PatagoniaEMR typically caters to healthcare organizations like community health centers, public health departments, behavioral health providers, and non-profit clinics.

Patagonia Health EMR supports both English and Spanish languages for its user interface and documentation templates.

Yes, the Patagonia billing software is capable of filing claims for a wide range of health care services, like family planning. It supports billing for various private insurances and government programs. The in-house billing experts can assist in insurance verification, claims submission, and payment posting for all types of health insurance claims.

This billing software can file claims for a wide range of health care services like family planning. It supports billing various private insurances and government programs. The in-house billing experts can assist in insurance verification, claims submission and payment posting for all types of health insurance claims.

Patagonia EHR offers comprehensive customer support through various plans, like email, phone, and online support. Implementation services are also provided.

Patagonia EMR pricing depends on the number of users, modules, and support plans selected; however, the pricing may start from $500/user/month. You can request a custom Patagonia EMR price quote.

No, Patagonia EMR is not free.

The vendor doesn’t provide information regarding third-party integrations; however, it supports HL7 and Carequality interoperability and provides interfaces with major laboratories such as LabCorp, Quest, Solstas, pharmacies, and health information exchanges.

Yes, Patagonia EMR provides API access.

Yes, Patagonia EMR has a mobile app.

Yes, it supports mobile devices.

Yes, the Patagonia electronic health record is specially designed to support the unique workflows and documentation needs of mental health care providers. It offers features required for behavioral health like psychiatric assessments, treatment plans, intake forms, etc.