Last Updated Oct 24, 2025
Key Takeaways
Generated from the text of customer reviews
PCC is a pediatric-focused EHR system tailored for independent pediatric practices. Pediatricians and staff use it to manage records, billing, and compliance. Users appreciate its robust growth and immunization tracking features, along with responsive customer support, though its integration options are limited. Notably, in 2025, PCC earned its seventh Best in KLAS award with a score of 93.5.
Our Verdict
PCC is a reliable option for independent pediatric practices of all sizes, from solo providers to multi-site groups. Its pediatric focus and predictable pricing make it well-suited for practices prioritizing patient engagement and preventive care. While smaller practices may find the cost higher, it provides long-term value. PCC is recommended for pediatric clinics looking for specialized and consultative support.
Overall Rating
Based on 20 users reviews
4.8
Rating Distribution
Positive
90%
Neutral
10%
Negative
0%
Starting Price
Custom
What Is PCC Software?
PCC is a privately held, independent EHR provider with over 35 years of industry expertise, working primarily to address the needs of independent pediatricians. Since 1983, the system has designed technologies that provide physicians more time with their patients.
The PCC software offers training to suit each provider’s business and assists the independent pediatric practices that desire to enhance patients' health. The software seeks to be intuitive, accessible, and configurable to each user. As a Benefit Corporation, the system integrates business practices with responsible values and puts the needs of clients, workers, and the community first.
What Is PCC Software Best For?
PCC is best known for its deep pediatric focus, especially in areas like growth and immunization tracking. It offers specialized growth charts, including those for Down syndrome, Fenton charts for preterm infants, and standard CDC/WHO references. This helps clinicians monitor development accurately.
The system also simplifies vaccine management with tools for inventory tracking, state registry submissions, and automatic alerts for overdue immunizations, making it a good option for independent clinics specializing in child care.
How Much Does PCC Software Cost?
PCC’s pricing is based on a single, all-inclusive monthly fee that covers software, support, training, upgrades, and services. There are no additional charges for the patient portal or any other software features.
Get in touch with us for a personalized PCC software cost estimate.
PCC Software Integrations
The vendor has not provided details regarding PCC software’s third-party integrations.
How Does PCC Software Work?
Use your credentials to log in to the system and follow the steps below to get started:
- Customize chart notes and visit protocols using the ‘Protocol Configuration’ tool so that documentation aligns with specific visit types and providers
- Order labs, immunizations, procedures or supplies directly from patient charts; review results or modify orders via visit tasks or schedule queues
- Configure forms, handouts, policies, and letters via the Forms Configuration tool, including migrating existing forms with support from PCC
- Engage patients and families through an automated recall system, patient-education tools, and secure messaging before, during, and after visits
- Prescribe using a pediatric-specific ‘e-prescribing’ module that includes age-appropriate dosing, customizable drug search, and integration with medication databases
- Train and support practices through unlimited training, personalized client advocacy, and ongoing updates with each release
Who Is PCC Software For?
PCC software specifically serves all kinds of pediatric practices including solo practitioners, small groups, and larger multi-site organizations.
PCC Software Use Cases
Based on our analysis of user feedback and PCC’s capabilities, we have identified the following scenarios where the system proves most effective for independent pediatric practices:
Independent Pediatric Practices Seeking An All-In-One EHR
PCC software fits practices that want a unified platform combining clinical, billing, and reporting workflows. It helps small and mid-sized pediatric groups reduce vendor complexity while improving patient documentation and communication.
Practices Focused On Preventive And Developmental Care
Clinics that track growth, vaccines, and milestones find PCC’s pediatric-specific tools really useful. The platform supports preventive care scheduling and immunization compliance with minimal manual tracking.
Multi-Provider Clinics Managing Shared Workflows
For clinics where multiple pediatricians collaborate, PCC’s shared notes, charting flexibility, and mobile access enable continuity of care without confusion. Users appreciate the fact that it keeps every provider aligned, even across rotating schedules.
Practices Looking To Strengthen Family Engagement
PCC’s patient portal and communication tools support better parent engagement by offering easy access to visit summaries, reminders, and vaccine records. This makes follow-ups and scheduling smoother for families.
Data-Driven Practices Monitoring Performance
Clinics that rely on data to guide decisions benefit from PCC’s dashboards and analytics. The software gives insight into metrics like visit volume, revenue, and coding accuracy, helping providers fine-tune both care and operations.
PCC Software User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Customer Support | Appointment Management Workflow |
Users consistently describe PCC’s support as exceptionally responsive, friendly, and knowledgeable. Many reviewers say the team goes beyond standard troubleshooting to genuinely help improve practice workflows.
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Some users point out inefficiencies in how appointment confirmations and details are displayed. Manual steps are still required for tasks like reviewing confirmations or modifying schedules. |
Community & Collaboration | Learning Curve & Training |
Pediatric practices appreciate PCC’s close-knit user community and regular engagement through forums and user groups. It creates a sense of shared growth among independent clinics. |
While experienced users find the system intuitive, new staff often struggle at first. Several reviews mention the setup and customization phases take time to master, particularly for smaller teams. |
Pricing Transparency & Value | Third-Party Integrations |
Reviewers find the inclusive pricing structure fair and predictable, particularly for smaller independent practices. They value knowing support, and updates are part of one consistent plan.
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Many practices note PCC covers nearly all their internal needs but lacks easy integrations with outside tools or non-pediatric applications. Some integrations require manual workarounds.
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H2. Is PCC Software Right For You?
If your practice focuses exclusively on pediatrics, PCC offers unmatched specialization, regulatory compliance, and interoperability in one subscription. Its pediatric-first approach aligns well with clinics that prioritize long-term patient relationships, evidence-based care, and regulatory precision.
Additionally, it is ONC-certified through the Drummond Group, verifying compliance with U.S. health IT standards. PCC has also earned Best in KLAS (Ambulatory Pediatric EMR) recognition for seven consecutive years, demonstrating consistent user satisfaction and trust.
Still unsure if PCC software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
