Last Updated
Key Takeaways
Generated from the text of customer reviews
PCC is a pediatric-focused EHR system tailored for independent pediatric practices. Pediatricians and staff use it to manage records, billing, and compliance. Users appreciate its robust growth and immunization tracking features, along with responsive customer support, though its integration options are limited. Notably, in 2025, PCC earned its seventh Best in KLAS award with a score of 93.5.
Our Verdict
PCC is a reliable option for independent pediatric practices of all sizes, from solo providers to multi-site groups. Its pediatric focus and predictable pricing make it well-suited for practices prioritizing patient engagement and preventive care. While smaller practices may find the cost higher, it provides long-term value. PCC is recommended for pediatric clinics looking for specialized and consultative support.
Overall Rating
Based on 20 users reviews
4.8
Rating Distribution
Positive
90%
Neutral
10%
Negative
0%
Starting Price
Custom
PCC Software Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is PCC Software?
PCC is a privately held, independent EHR provider with over 35 years of industry expertise, working primarily to address the needs of independent pediatricians. Since 1983, the system has designed technologies that provide physicians more time with their patients.
The PCC software offers training to suit each provider’s business and assists the independent pediatric practices that desire to enhance patients' health. The software seeks to be intuitive, accessible, and configurable to each user. As a Benefit Corporation, the system integrates business practices with responsible values and puts the needs of clients, workers, and the community first.
What Is PCC Software Best For?
PCC is best known for its deep pediatric focus, especially in areas like growth and immunization tracking. It offers specialized growth charts, including those for Down syndrome, Fenton charts for preterm infants, and standard CDC/WHO references. This helps clinicians monitor development accurately.
The system also simplifies vaccine management with tools for inventory tracking, state registry submissions, and automatic alerts for overdue immunizations, making it a good option for independent clinics specializing in child care.
How Much Does PCC Software Cost?
PCC’s pricing is based on a single, all-inclusive monthly fee that covers software, support, training, upgrades, and services. There are no additional charges for the patient portal or any other software features.
PCC Software Integrations
The vendor has not provided details regarding PCC software’s third-party integrations.
How Does PCC Software Work?
Use your credentials to log in to the system and follow the steps below to get started:
- Customize chart notes and visit protocols using the ‘Protocol Configuration’ tool so that documentation aligns with specific visit types and providers
- Order labs, immunizations, procedures or supplies directly from patient charts; review results or modify orders via visit tasks or schedule queues
- Configure forms, handouts, policies, and letters via the Forms Configuration tool, including migrating existing forms with support from PCC
- Engage patients and families through an automated recall system, patient-education tools, and secure messaging before, during, and after visits
- Prescribe using a pediatric-specific ‘e-prescribing’ module that includes age-appropriate dosing, customizable drug search, and integration with medication databases
- Train and support practices through unlimited training, personalized client advocacy, and ongoing updates with each release
Who Is PCC Software For?
PCC software specifically serves all kinds of pediatric practices including solo practitioners, small groups, and larger multi-site organizations.
PCC Software Use Cases
Based on our analysis of user feedback and PCC’s capabilities, we have identified the following scenarios where the system proves most effective for independent pediatric practices:
Independent Pediatric Practices Seeking An All-In-One EHR
PCC software fits practices that want a unified platform combining clinical, billing, and reporting workflows. It helps small and mid-sized pediatric groups reduce vendor complexity while improving patient documentation and communication.
Practices Focused On Preventive And Developmental Care
Clinics that track growth, vaccines, and milestones find PCC’s pediatric-specific tools really useful. The platform supports preventive care scheduling and immunization compliance with minimal manual tracking.
Multi-Provider Clinics Managing Shared Workflows
For clinics where multiple pediatricians collaborate, PCC’s shared notes, charting flexibility, and mobile access enable continuity of care without confusion. Users appreciate the fact that it keeps every provider aligned, even across rotating schedules.
Practices Looking To Strengthen Family Engagement
PCC’s patient portal and communication tools support better parent engagement by offering easy access to visit summaries, reminders, and vaccine records. This makes follow-ups and scheduling smoother for families.
Data-Driven Practices Monitoring Performance
Clinics that rely on data to guide decisions benefit from PCC’s dashboards and analytics. The software gives insight into metrics like visit volume, revenue, and coding accuracy, helping providers fine-tune both care and operations.
PCC Software User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Customer Support | Appointment Management Workflow |
Users consistently describe PCC’s support as exceptionally responsive, friendly, and knowledgeable. Many reviewers say the team goes beyond standard troubleshooting to genuinely help improve practice workflows.
|
Some users point out inefficiencies in how appointment confirmations and details are displayed. Manual steps are still required for tasks like reviewing confirmations or modifying schedules. |
Community & Collaboration | Learning Curve & Training |
Pediatric practices appreciate PCC’s close-knit user community and regular engagement through forums and user groups. It creates a sense of shared growth among independent clinics. |
While experienced users find the system intuitive, new staff often struggle at first. Several reviews mention the setup and customization phases take time to master, particularly for smaller teams. |
Pricing Transparency & Value | Third-Party Integrations |
Reviewers find the inclusive pricing structure fair and predictable, particularly for smaller independent practices. They value knowing support, and updates are part of one consistent plan.
|
Many practices note PCC covers nearly all their internal needs but lacks easy integrations with outside tools or non-pediatric applications. Some integrations require manual workarounds.
|
Is PCC Software Right For You?
If your practice focuses exclusively on pediatrics, PCC offers unmatched specialization, regulatory compliance, and interoperability in one subscription. Its pediatric-first approach aligns well with clinics that prioritize long-term patient relationships, evidence-based care, and regulatory precision.
Additionally, it is ONC-certified through the Drummond Group, verifying compliance with U.S. health IT standards. PCC has also earned Best in KLAS (Ambulatory Pediatric EMR) recognition for seven consecutive years, demonstrating consistent user satisfaction and trust.
Still unsure if PCC software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
PCC Software Features
Financial Management
PCC offers specialized financial management systems for pediatric and adolescent care practices. The ease of workflow and payment speed by revenue cycle management capabilities will astonish you if you transition from another EHR vendor. In addition, the pediatrics-only billing and practice management solution is well-worth an investment. It makes it simple to handle money, run an intelligent practice, and remain firmly in charge of the future.
Optimized Workflow
Clinical workflow tools that are certified were made with the help of top pediatricians. This means that they understand how a busy clinic works and the challenges you face every day in a healthcare system that is constantly changing. Using the PCC EMR software, you may simplify your business processes and improve the quality of patient interactions. The software is simple and intuitive to use. As a result, you'll be less distracted, and your talks will flow more naturally. Additionally, you'll be able to stay in touch with everyone involved throughout the process, from the moment you arrive at the moment you leave.
Interoperability
From immunization records to data claims, PCC is constantly developing interfaces to the most relevant systems in healthcare technology. This ensures that clients can consistently and efficiently obtain necessary information. Interoperability connections are included in the PCC's comprehensive care plan. There are various types of immunization records, such as state and municipal immunization registries, electronic lab results, eligibility, electronic claims submission (ECS), and electronic remittance advice (ERA).
Pros And Cons of PCC Software
Pros
Tailored workflows for pediatric practices
Robust financial management tools streamline billing workflows
Custom practice dashboards enable data-driven decision-making
Customizable templates for pediatric-specific documentation
Responsive customer support
Cons
Limited integration options with some third-party platforms
Potential learning curve for new users
Customization complexity for some advanced features
PCC Software Reviews
Total 20 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars0%
3
Stars5%
2
Stars5%
1
Stars0%
Share your experience
Hospital & Health Care, 500+ employees
More than a year
“So much easier for a healthcare professional to keep up to date on everything aspect of their patien”
Pros
The user interface is intuitive and easy to navigate.
Cons
Additional filters for more specific report customization would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than 6 months
“Putting PCC into Perspective”
Pros
PCC eRx stands out for its exceptional user-friendliness, especially in tracking prescription statuses. The analytics dashboard provides valuable insights into practice performance, and the patient portal is easily accessible. However, beyond these features, there isn't much that sets this software apart.
Cons
The inability to multitask within the system is a drawback. Each chart must be completed before attending to another patient, and confirmations require manual extraction from an outdated section of the software. The lack of tabs and the manual nature of many processes, such as insurance policy updates, contribute to inefficiency, especially with high patient volumes. PCC lags behind competitors like Epic, Athena, and Office Practicum in terms of features and integration capabilities. The absence of electronic check-in options and limited support for third-party integrations further complicates operations.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
5
Hospital & Health Care, 500+ employees
More than a year
“Functional for the SNF setting”
Pros
Once you're trained on the software, it's straightforward to use and navigate. Orders can be organized and inputted without hassle, catering to various preferences and facility needs.
Cons
The inability to navigate back without being logged out of the system is inconvenient. Improvements to the scheduling feature could enhance visibility of patient appointments.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of PCC software?
The typical users of PCC software include independent pediatric practices of all sizes.
Does PCC software support mobile devices?
Yes, PCC software supports mobile devices.
What level of support does PCC software provide?
PCC software provides phone, email, and fax support options.
How much does PCC software cost?
The cost of PCC software varies based on your practice’s size and unique requirements. Request a custom PCC software pricing quote from our team today!
What are the main features of PCC software?
The main features of PCC software include practice management, practice analytics, financial management tools, mobile solutions, and customizable dashboards.
What level of support does PCC software offer?
PCC offers 24/7 emergency technical support plus regular support hours.
What languages does PCC software support?
PCC supports English language.
What other apps does PCC software integrate with?
PCC software doesn’t disclose any information regarding its third-party integration.
Does PCC software offer an API?
No, it doesn’t offer an API.