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softwarePCC Software Reviews
20 Reviews
Overall Rating
4.8
20 Reviews
Rating Distribution
5
(18)
4
(0)
3
(1)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Overall Rating
4.8
20 Reviews
Rating Distribution
5
(18)
4
(0)
3
(1)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Filters
Specialty
Provider Size
Time Used
So much easier for a healthcare professional to keep up to date on everything aspect of their patien
So much easier for a healthcare professional to keep up to date on everything aspect of their patien
Pros
The user interface is intuitive and easy to navigate.
Cons
Additional filters for more specific report customization would be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Venus
Hospital & Health Care, 500+ employees
More than a year
Aug 01, 2023
Putting PCC into Perspective
Putting PCC into Perspective
Pros
PCC eRx stands out for its exceptional user-friendliness, especially in tracking prescription statuses. The analytics dashboard provides valuable insights into practice performance, and the patient portal is easily accessible. However, beyond these features, there isn't much that sets this software apart.
Cons
The inability to multitask within the system is a drawback. Each chart must be completed before attending to another patient, and confirmations require manual extraction from an outdated section of the software. The lack of tabs and the manual nature of many processes, such as insurance policy updates, contribute to inefficiency, especially with high patient volumes. PCC lags behind competitors like Epic, Athena, and Office Practicum in terms of features and integration capabilities. The absence of electronic check-in options and limited support for third-party integrations further complicates operations.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
5
Anonymous
N/A, 11-50 employees
Less than 6 months
Jan 01, 2023
Functional for the SNF setting
Functional for the SNF setting
Pros
Once you're trained on the software, it's straightforward to use and navigate. Orders can be organized and inputted without hassle, catering to various preferences and facility needs.
Cons
The inability to navigate back without being logged out of the system is inconvenient. Improvements to the scheduling feature could enhance visibility of patient appointments.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Megan
Hospital & Health Care, 500+ employees
More than a year
Jul 01, 2022
Beware of billing functionality
Beware of billing functionality
Pros
Billing issues need attention; please refer to the details below.
Cons
PCC's billing system is outdated compared to other options, relying on DOS for billing. This inefficiency renders the software unusable despite extensive training.
Ease of use
5
Value for money
2
Customer Support
5
Functionality
5
noah
Hospital & Health Care, 11-50 employees
Less than 6 months
Aug 01, 2021
Our continous adventure with PCC
Our continous adventure with PCC
Pros
The software's ease and suitability for pediatric practices are notable.
Cons
Billing in Anita is not very user-friendly, particularly when posting payments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Hospital & Health Care, 11-50 employees
More than a year
Oct 01, 2020
Best in class Pediatric EHR
Best in class Pediatric EHR
Pros
PCC's pediatric-specific focus makes it incredibly easy to use, with frequent updates driven by physician input. The support and customizable features contribute to efficient practice management and reporting.
Cons
While PCC may be slower to adopt new features, the implementation is usually thorough and relatively bug-free.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth
Medical Practice, 1-10 employees
More than a year
Oct 01, 2020
A review of our first year with PCC and PANDEMIC HITS
A review of our first year with PCC and PANDEMIC HITS
Pros
Learning basic features of PCC has enhanced our charting, reimbursement, and patient tracking/recall. The broadcast messaging feature has been invaluable during the COVID-19 pandemic, facilitating adjustments to practice operations. The webinars provided useful insights into service improvements.
Cons
Certain features, such as detailed birth and social history, need to be chart-wide for consistency. The billing section, known as the "dark side," poses challenges for adaptation. Expanding telemedicine options and improving billing functionalities are eagerly anticipated.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leigh Ann
Health, Wellness and Fitness, 1-10 employees
More than a year
Oct 01, 2020
An entire support staff for your practice and business
An entire support staff for your practice and business
Pros
This company is highly responsive to client requests, often incorporating them into updates. The user conference allows clients to voice their wishes, many of which are fulfilled in subsequent updates. The software is easy to use, with excellent reporting capabilities.
Cons
While more expensive than some competitors, PCC's value proposition outweighs its cost.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 1-10 employees
More than a year
Oct 01, 2020
Premier Pediatric Electronic Health Record
Premier Pediatric Electronic Health Record
Pros
The exceptional customer service and responsiveness set this software apart. During the pandemic, critical enhancements were fast-tracked, demonstrating the company's commitment to meeting client needs promptly.
Cons
Critical features are largely present, with ongoing updates addressing many wishlist items.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Health, Wellness and Fitness, 51-100 employees
More than a year
Oct 01, 2020
PCC EHR Review
PCC EHR Review
Pros
Learning to use the software is straightforward, thanks to its user-friendly design and robust support.
Cons
Navigating and learning the partner side of PCC can be challenging.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kim
Hospital & Health Care, 1-10 employees
Less than 6 months
Oct 01, 2020
It's not just software
It's not just software
Pros
PCC caters specifically to pediatric care needs, offering a focused EHR solution with outstanding support and practice management features.
Cons
PCC EHR has significantly evolved over the years, with frequent updates enhancing its usability.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nelson
Health, Wellness and Fitness, 51-100 employees
More than a year
Oct 01, 2020
All-encompassing pediatric solution for a small practice
All-encompassing pediatric solution for a small practice
Pros
PCC's emphasis on customer relationships and pediatric care sets it apart, providing excellent support and adaptable solutions, especially during challenging times like the COVID-19 pandemic.
Cons
Despite lacking some advanced features of larger EHRs, PCC's approach remains preferred.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sharlene
Medical Practice, 11-50 employees
More than a year
Oct 01, 2020
Best CUSTOMer Support
Best CUSTOMer Support
Pros
PCC EHR's customization options allow practices to tailor workflows, supported by outstanding customer service and meticulous testing of software updates.
Cons
PCC may lack the visual appeal of other EHRs and does not offer alerts for critical parameters.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucas
Hospital & Health Care, 51-100 employees
More than a year
Oct 01, 2020
So Much More than an EHR
So Much More than an EHR
Pros
As a pediatric-specific EHR, PCC offers customizable features and exceptional support, especially during the COVID-19 crisis.
Cons
PCC's responsiveness to client feedback ensures continuous improvement.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Robin
Hospital & Health Care, 1-10 employees
More than a year
Aug 01, 2020
Easy and Efficient
Easy and Efficient
Pros
The user-friendly interface and comprehensive support make PCC easy to use, with helpful learning resources available.
Cons
No complaints have been encountered with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikey
Medical Practice, 1-10 employees
More than a year
Aug 01, 2020
Easy to Use
Easy to Use
Pros
PCC's adaptability and responsive support ensure smooth navigation and assistance when needed, including instructional videos and a searchable help site.
Cons
Users have no issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Medical Practice, 1-10 employees
More than a year
Aug 01, 2020
Great support and always improving
Great support and always improving
Pros
The reporting features, monthly practice dashboard, and exceptional customer service, especially during crises like COVID-19, make PCC stand out.
Cons
While not as user-friendly as other EHRs, PCC's usability is improving with each update.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Alejandro
Health, Wellness and Fitness, 1-10 employees
More than a year
Aug 01, 2020
The check I enjoy paying every month
The check I enjoy paying every month
Pros
The intuitive design of PCC facilitates ease of use, aligning well with clinicians' thought processes.
Cons
Recent updates have addressed issues such as navigating between e-prescribing and chart functions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beth
Hospital & Health Care, 11-50 employees
More than a year
Aug 01, 2020
Every pediatrician needs PCC!
Every pediatrician needs PCC!
Pros
PCC offers automatic specialty growth charts, round-the-clock IT support, convenient patient portal features, and continuous feature updates.
Cons
PCC's seamless performance and excellent support leave little room for improvement, although a built-in voice-to-text feature could be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Hospital & Health Care, 1-10 employees
More than a year
Aug 01, 2020
Amazing, Pediatric Specific software
Amazing, Pediatric Specific software
Pros
PCC's understanding of pediatricians' needs, along with its tailored features and exceptional support, make it a preferred choice.
Cons
The inability to auto-generate ADHD eRxs will soon be addressed in an upcoming update.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christoph
Medical Practice, 51-100 employees
More than a year
Aug 01, 2020
Filters
So much easier for a healthcare professional to keep up to date on everything aspect of their patien
So much easier for a healthcare professional to keep up to date on everything aspect of their patien
Pros
The user interface is intuitive and easy to navigate.
Cons
Additional filters for more specific report customization would be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Venus
Hospital & Health Care, 500+ employees
More than a year
Aug 01, 2023
Putting PCC into Perspective
Putting PCC into Perspective
Pros
PCC eRx stands out for its exceptional user-friendliness, especially in tracking prescription statuses. The analytics dashboard provides valuable insights into practice performance, and the patient portal is easily accessible. However, beyond these features, there isn't much that sets this software apart.
Cons
The inability to multitask within the system is a drawback. Each chart must be completed before attending to another patient, and confirmations require manual extraction from an outdated section of the software. The lack of tabs and the manual nature of many processes, such as insurance policy updates, contribute to inefficiency, especially with high patient volumes. PCC lags behind competitors like Epic, Athena, and Office Practicum in terms of features and integration capabilities. The absence of electronic check-in options and limited support for third-party integrations further complicates operations.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
5
Anonymous
N/A, 11-50 employees
Less than 6 months
Jan 01, 2023
Functional for the SNF setting
Functional for the SNF setting
Pros
Once you're trained on the software, it's straightforward to use and navigate. Orders can be organized and inputted without hassle, catering to various preferences and facility needs.
Cons
The inability to navigate back without being logged out of the system is inconvenient. Improvements to the scheduling feature could enhance visibility of patient appointments.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Megan
Hospital & Health Care, 500+ employees
More than a year
Jul 01, 2022
Beware of billing functionality
Beware of billing functionality
Pros
Billing issues need attention; please refer to the details below.
Cons
PCC's billing system is outdated compared to other options, relying on DOS for billing. This inefficiency renders the software unusable despite extensive training.
Ease of use
5
Value for money
2
Customer Support
5
Functionality
5
noah
Hospital & Health Care, 11-50 employees
Less than 6 months
Aug 01, 2021
Our continous adventure with PCC
Our continous adventure with PCC
Pros
The software's ease and suitability for pediatric practices are notable.
Cons
Billing in Anita is not very user-friendly, particularly when posting payments.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Hospital & Health Care, 11-50 employees
More than a year
Oct 01, 2020
Best in class Pediatric EHR
Best in class Pediatric EHR
Pros
PCC's pediatric-specific focus makes it incredibly easy to use, with frequent updates driven by physician input. The support and customizable features contribute to efficient practice management and reporting.
Cons
While PCC may be slower to adopt new features, the implementation is usually thorough and relatively bug-free.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seth
Medical Practice, 1-10 employees
More than a year
Oct 01, 2020
A review of our first year with PCC and PANDEMIC HITS
A review of our first year with PCC and PANDEMIC HITS
Pros
Learning basic features of PCC has enhanced our charting, reimbursement, and patient tracking/recall. The broadcast messaging feature has been invaluable during the COVID-19 pandemic, facilitating adjustments to practice operations. The webinars provided useful insights into service improvements.
Cons
Certain features, such as detailed birth and social history, need to be chart-wide for consistency. The billing section, known as the "dark side," poses challenges for adaptation. Expanding telemedicine options and improving billing functionalities are eagerly anticipated.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leigh Ann
Health, Wellness and Fitness, 1-10 employees
More than a year
Oct 01, 2020
An entire support staff for your practice and business
An entire support staff for your practice and business
Pros
This company is highly responsive to client requests, often incorporating them into updates. The user conference allows clients to voice their wishes, many of which are fulfilled in subsequent updates. The software is easy to use, with excellent reporting capabilities.
Cons
While more expensive than some competitors, PCC's value proposition outweighs its cost.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen
Medical Practice, 1-10 employees
More than a year
Oct 01, 2020
Premier Pediatric Electronic Health Record
Premier Pediatric Electronic Health Record
Pros
The exceptional customer service and responsiveness set this software apart. During the pandemic, critical enhancements were fast-tracked, demonstrating the company's commitment to meeting client needs promptly.
Cons
Critical features are largely present, with ongoing updates addressing many wishlist items.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Health, Wellness and Fitness, 51-100 employees
More than a year
Oct 01, 2020
PCC EHR Review
PCC EHR Review
Pros
Learning to use the software is straightforward, thanks to its user-friendly design and robust support.
Cons
Navigating and learning the partner side of PCC can be challenging.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kim
Hospital & Health Care, 1-10 employees
Less than 6 months
Oct 01, 2020
It's not just software
It's not just software
Pros
PCC caters specifically to pediatric care needs, offering a focused EHR solution with outstanding support and practice management features.
Cons
PCC EHR has significantly evolved over the years, with frequent updates enhancing its usability.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nelson
Health, Wellness and Fitness, 51-100 employees
More than a year
Oct 01, 2020
All-encompassing pediatric solution for a small practice
All-encompassing pediatric solution for a small practice
Pros
PCC's emphasis on customer relationships and pediatric care sets it apart, providing excellent support and adaptable solutions, especially during challenging times like the COVID-19 pandemic.
Cons
Despite lacking some advanced features of larger EHRs, PCC's approach remains preferred.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sharlene
Medical Practice, 11-50 employees
More than a year
Oct 01, 2020
Best CUSTOMer Support
Best CUSTOMer Support
Pros
PCC EHR's customization options allow practices to tailor workflows, supported by outstanding customer service and meticulous testing of software updates.
Cons
PCC may lack the visual appeal of other EHRs and does not offer alerts for critical parameters.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucas
Hospital & Health Care, 51-100 employees
More than a year
Oct 01, 2020
So Much More than an EHR
So Much More than an EHR
Pros
As a pediatric-specific EHR, PCC offers customizable features and exceptional support, especially during the COVID-19 crisis.
Cons
PCC's responsiveness to client feedback ensures continuous improvement.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Robin
Hospital & Health Care, 1-10 employees
More than a year
Aug 01, 2020
Easy and Efficient
Easy and Efficient
Pros
The user-friendly interface and comprehensive support make PCC easy to use, with helpful learning resources available.
Cons
No complaints have been encountered with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikey
Medical Practice, 1-10 employees
More than a year
Aug 01, 2020
Easy to Use
Easy to Use
Pros
PCC's adaptability and responsive support ensure smooth navigation and assistance when needed, including instructional videos and a searchable help site.
Cons
Users have no issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Linda
Medical Practice, 1-10 employees
More than a year
Aug 01, 2020
Great support and always improving
Great support and always improving
Pros
The reporting features, monthly practice dashboard, and exceptional customer service, especially during crises like COVID-19, make PCC stand out.
Cons
While not as user-friendly as other EHRs, PCC's usability is improving with each update.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Alejandro
Health, Wellness and Fitness, 1-10 employees
More than a year
Aug 01, 2020
The check I enjoy paying every month
The check I enjoy paying every month
Pros
The intuitive design of PCC facilitates ease of use, aligning well with clinicians' thought processes.
Cons
Recent updates have addressed issues such as navigating between e-prescribing and chart functions.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beth
Hospital & Health Care, 11-50 employees
More than a year
Aug 01, 2020
Every pediatrician needs PCC!
Every pediatrician needs PCC!
Pros
PCC offers automatic specialty growth charts, round-the-clock IT support, convenient patient portal features, and continuous feature updates.
Cons
PCC's seamless performance and excellent support leave little room for improvement, although a built-in voice-to-text feature could be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Hospital & Health Care, 1-10 employees
More than a year
Aug 01, 2020
Amazing, Pediatric Specific software
Amazing, Pediatric Specific software
Pros
PCC's understanding of pediatricians' needs, along with its tailored features and exceptional support, make it a preferred choice.
Cons
The inability to auto-generate ADHD eRxs will soon be addressed in an upcoming update.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christoph
Medical Practice, 51-100 employees
More than a year
Aug 01, 2020