PCC Software Reviews

Pros

The user interface is intuitive and easy to navigate.

Cons

Additional filters for more specific report customization would be beneficial.

Pros

PCC eRx stands out for its exceptional user-friendliness, especially in tracking prescription statuses. The analytics dashboard provides valuable insights into practice performance, and the patient portal is easily accessible. However, beyond these features, there isn't much that sets this software apart.

Cons

The inability to multitask within the system is a drawback. Each chart must be completed before attending to another patient, and confirmations require manual extraction from an outdated section of the software. The lack of tabs and the manual nature of many processes, such as insurance policy updates, contribute to inefficiency, especially with high patient volumes. PCC lags behind competitors like Epic, Athena, and Office Practicum in terms of features and integration capabilities. The absence of electronic check-in options and limited support for third-party integrations further complicates operations.

Pros

Once you're trained on the software, it's straightforward to use and navigate. Orders can be organized and inputted without hassle, catering to various preferences and facility needs.

Cons

The inability to navigate back without being logged out of the system is inconvenient. Improvements to the scheduling feature could enhance visibility of patient appointments.

Pros

Billing issues need attention; please refer to the details below.

Cons

PCC's billing system is outdated compared to other options, relying on DOS for billing. This inefficiency renders the software unusable despite extensive training.

Pros

The software's ease and suitability for pediatric practices are notable.

Cons

Billing in Anita is not very user-friendly, particularly when posting payments.

Pros

PCC's pediatric-specific focus makes it incredibly easy to use, with frequent updates driven by physician input. The support and customizable features contribute to efficient practice management and reporting.

Cons

While PCC may be slower to adopt new features, the implementation is usually thorough and relatively bug-free.

Pros

Learning basic features of PCC has enhanced our charting, reimbursement, and patient tracking/recall. The broadcast messaging feature has been invaluable during the COVID-19 pandemic, facilitating adjustments to practice operations. The webinars provided useful insights into service improvements.

Cons

Certain features, such as detailed birth and social history, need to be chart-wide for consistency. The billing section, known as the "dark side," poses challenges for adaptation. Expanding telemedicine options and improving billing functionalities are eagerly anticipated.

Pros

This company is highly responsive to client requests, often incorporating them into updates. The user conference allows clients to voice their wishes, many of which are fulfilled in subsequent updates. The software is easy to use, with excellent reporting capabilities.

Cons

While more expensive than some competitors, PCC's value proposition outweighs its cost.

Pros

The exceptional customer service and responsiveness set this software apart. During the pandemic, critical enhancements were fast-tracked, demonstrating the company's commitment to meeting client needs promptly.

Cons

Critical features are largely present, with ongoing updates addressing many wishlist items.

Pros

Learning to use the software is straightforward, thanks to its user-friendly design and robust support.

Cons

Navigating and learning the partner side of PCC can be challenging.

Pros

PCC caters specifically to pediatric care needs, offering a focused EHR solution with outstanding support and practice management features.

Cons

PCC EHR has significantly evolved over the years, with frequent updates enhancing its usability.

Pros

PCC's emphasis on customer relationships and pediatric care sets it apart, providing excellent support and adaptable solutions, especially during challenging times like the COVID-19 pandemic.

Cons

Despite lacking some advanced features of larger EHRs, PCC's approach remains preferred.

Pros

PCC EHR's customization options allow practices to tailor workflows, supported by outstanding customer service and meticulous testing of software updates.

Cons

PCC may lack the visual appeal of other EHRs and does not offer alerts for critical parameters.

Pros

As a pediatric-specific EHR, PCC offers customizable features and exceptional support, especially during the COVID-19 crisis.

Cons

PCC's responsiveness to client feedback ensures continuous improvement.

Pros

The user-friendly interface and comprehensive support make PCC easy to use, with helpful learning resources available.

Cons

No complaints have been encountered with the software.

Pros

PCC's adaptability and responsive support ensure smooth navigation and assistance when needed, including instructional videos and a searchable help site.

Cons

Users have no issues with the software.

Pros

The reporting features, monthly practice dashboard, and exceptional customer service, especially during crises like COVID-19, make PCC stand out.

Cons

While not as user-friendly as other EHRs, PCC's usability is improving with each update.

Pros

The intuitive design of PCC facilitates ease of use, aligning well with clinicians' thought processes.

Cons

Recent updates have addressed issues such as navigating between e-prescribing and chart functions.

Pros

PCC offers automatic specialty growth charts, round-the-clock IT support, convenient patient portal features, and continuous feature updates.

Cons

PCC's seamless performance and excellent support leave little room for improvement, although a built-in voice-to-text feature could be beneficial.

Pros

PCC's understanding of pediatricians' needs, along with its tailored features and exceptional support, make it a preferred choice.

Cons

The inability to auto-generate ADHD eRxs will soon be addressed in an upcoming update.