Last Updated Jan 26, 2026

Key Takeaways

Generated from the text of customer reviews

PCC is a pediatric-focused EHR system tailored for independent pediatric practices. Pediatricians and staff use it to manage records, billing, and compliance. Users appreciate its robust growth and immunization tracking features, along with responsive customer support, though its integration options are limited. Notably, in 2025, PCC earned its seventh Best in KLAS award with a score of 93.5.

Our Verdict

PCC is a reliable option for independent pediatric practices of all sizes, from solo providers to multi-site groups. Its pediatric focus and predictable pricing make it well-suited for practices prioritizing patient engagement and preventive care. While smaller practices may find the cost higher, it provides long-term value. PCC is recommended for pediatric clinics looking for specialized and consultative support.

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Overall Rating

Based on 20 users reviews

4.8

Rating Distribution

Positive

90%

Neutral

10%

Negative

0%

Starting Price
Custom

PCC Software Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is PCC Software?

PCC is a privately held, independent EHR provider with over 35 years of industry expertise, working primarily to address the needs of independent pediatricians. Since 1983, the system has designed technologies that provide physicians more time with their patients.

The PCC software offers training to suit each provider’s business and assists the independent pediatric practices that desire to enhance patients' health. The software seeks to be intuitive, accessible, and configurable to each user. As a Benefit Corporation, the system integrates business practices with responsible values and puts the needs of clients, workers, and the community first. 

What Is PCC Software Best For? 

PCC is best known for its deep pediatric focus, especially in areas like growth and immunization tracking. It offers specialized growth charts, including those for Down syndrome, Fenton charts for preterm infants, and standard CDC/WHO references. This helps clinicians monitor development accurately.  

The system also simplifies vaccine management with tools for inventory tracking, state registry submissions, and automatic alerts for overdue immunizations, making it a good option for independent clinics specializing in child care. 

How Much Does PCC Software Cost? 

PCC’s pricing is based on a single, all-inclusive monthly fee that covers software, support, training, upgrades, and services. There are no additional charges for the patient portal or any other software features.  

Get in touch with us for a personalized PCC software cost estimate.

PCC Software Integrations 

The vendor has not provided details regarding PCC software’s third-party integrations. 

How Does PCC Software Work? 

Use your credentials to log in to the system and follow the steps below to get started: 

  • Customize chart notes and visit protocols using the ‘Protocol Configuration’ tool so that documentation aligns with specific visit types and providers 
  • Order labs, immunizations, procedures or supplies directly from patient charts; review results or modify orders via visit tasks or schedule queues 
  • Configure forms, handouts, policies, and letters via the Forms Configuration tool, including migrating existing forms with support from PCC  
  • Engage patients and families through an automated recall system, patient-education tools, and secure messaging before, during, and after visits 
  • Prescribe using a pediatric-specific ‘e-prescribing’ module that includes age-appropriate dosing, customizable drug search, and integration with medication databases 
  • Train and support practices through unlimited training, personalized client advocacy, and ongoing updates with each release 
Not sure if it is the best choice for you? Schedule a free PCC Software demo with us.

Who Is PCC Software For? 

PCC software specifically serves all kinds of pediatric practices including solo practitioners, small groups, and larger multi-site organizations.  

PCC Software Use Cases 

Based on our analysis of user feedback and PCC’s capabilities, we have identified the following scenarios where the system proves most effective for independent pediatric practices: 

Independent Pediatric Practices Seeking An All-In-One EHR 

PCC software fits practices that want a unified platform combining clinical, billing, and reporting workflows. It helps small and mid-sized pediatric groups reduce vendor complexity while improving patient documentation and communication. 

Practices Focused On Preventive And Developmental Care 

Clinics that track growth, vaccines, and milestones find PCC’s pediatric-specific tools really useful. The platform supports preventive care scheduling and immunization compliance with minimal manual tracking. 

Multi-Provider Clinics Managing Shared Workflows 

For clinics where multiple pediatricians collaborate, PCC’s shared notes, charting flexibility, and mobile access enable continuity of care without confusion. Users appreciate the fact that it keeps every provider aligned, even across rotating schedules. 

Practices Looking To Strengthen Family Engagement 

PCC’s patient portal and communication tools support better parent engagement by offering easy access to visit summaries, reminders, and vaccine records. This makes follow-ups and scheduling smoother for families. 

Data-Driven Practices Monitoring Performance 

Clinics that rely on data to guide decisions benefit from PCC’s dashboards and analytics. The software gives insight into metrics like visit volume, revenue, and coding accuracy, helping providers fine-tune both care and operations. 

PCC Software User Sentiments 

Most Positive Sentiments 

Least Positive Sentiments 

Customer Support 

Appointment Management Workflow 

  • 85% Positive 
  • 10% Negative 
  • 5% Neutral/Mixed 

Users consistently describe PCC’s support as exceptionally responsive, friendly, and knowledgeable. Many reviewers say the team goes beyond standard troubleshooting to genuinely help improve practice workflows. 

 

  • 10% Positive 
  • 70% Negative 
  • 20% Neutral/Mixed 

Some users point out inefficiencies in how appointment confirmations and details are displayed. Manual steps are still required for tasks like reviewing confirmations or modifying schedules. 

Community & Collaboration 

Learning Curve & Training 

  • 75% Positive 
  • 10% Negative 
  • 15% Neutral/Mixed 

Pediatric practices appreciate PCC’s close-knit user community and regular engagement through forums and user groups. It creates a sense of shared growth among independent clinics. 

  • 15% Positive 
  • 65% Negative 
  • 20% Neutral/Mixed 

While experienced users find the system intuitive, new staff often struggle at first. Several reviews mention the setup and customization phases take time to master, particularly for smaller teams.

Pricing Transparency & Value 

Third-Party Integrations 

  • 65% Positive 
  • 20% Negative 
  • 15% Neutral/Mixed 

Reviewers find the inclusive pricing structure fair and predictable, particularly for smaller independent practices. They value knowing support, and updates are part of one consistent plan. 

 

  • 20% Positive 
  • 60% Negative
  • 20% Neutral/Mixed 

Many practices note PCC covers nearly all their internal needs but lacks easy integrations with outside tools or non-pediatric applications. Some integrations require manual workarounds. 

 

Is PCC Software Right For You?

If your practice focuses exclusively on pediatrics, PCC offers unmatched specialization, regulatory compliance, and interoperability in one subscription. Its pediatric-first approach aligns well with clinics that prioritize long-term patient relationships, evidence-based care, and regulatory precision.  

Additionally, it is ONC-certified through the Drummond Group, verifying compliance with U.S. health IT standards. PCC has also earned Best in KLAS (Ambulatory Pediatric EMR) recognition for seven consecutive years, demonstrating consistent user satisfaction and trust.

Still unsure if PCC software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

PCC Software Features

PCC offers specialized financial management systems for pediatric and adolescent care practices. The ease of workflow and payment speed by revenue cycle management capabilities will astonish you if you transition from another EHR vendor. In addition, the pediatrics-only billing and practice management solution is well-worth an investment. It makes it simple to handle money, run an intelligent practice, and remain firmly in charge of the future.

See How It Works

Clinical workflow tools that are certified were made with the help of top pediatricians. This means that they understand how a busy clinic works and the challenges you face every day in a healthcare system that is constantly changing. Using the PCC EMR software, you may simplify your business processes and improve the quality of patient interactions. The software is simple and intuitive to use. As a result, you'll be less distracted, and your talks will flow more naturally. Additionally, you'll be able to stay in touch with everyone involved throughout the process, from the moment you arrive at the moment you leave.

See How It Works

From immunization records to data claims, PCC is constantly developing interfaces to the most relevant systems in healthcare technology. This ensures that clients can consistently and efficiently obtain necessary information. Interoperability connections are included in the PCC's comprehensive care plan. There are various types of immunization records, such as state and municipal immunization registries, electronic lab results, eligibility, electronic claims submission (ECS), and electronic remittance advice (ERA).

See How It Works

Pros And Cons of PCC Software

Pros

  • Tailored workflows for pediatric practices

  • Robust financial management tools streamline billing workflows

  • Custom practice dashboards enable data-driven decision-making

  • Customizable templates for pediatric-specific documentation

  • Responsive customer support

Cons

  • Limited integration options with some third-party platforms

  • Potential learning curve for new users

  • Customization complexity for some advanced features

PCC Software Reviews

Total 20 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

0%

3

Stars

5%

2

Stars

5%

1

Stars

0%

Share your experience

V

Venus

Hospital & Health Care, 500+ employees

More than a year

5.0
August 2023

So much easier for a healthcare professional to keep up to date on everything aspect of their patien

Pros

The user interface is intuitive and easy to navigate.

Cons

Additional filters for more specific report customization would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

3.0
January 2023

Putting PCC into Perspective

Pros

PCC eRx stands out for its exceptional user-friendliness, especially in tracking prescription statuses. The analytics dashboard provides valuable insights into practice performance, and the patient portal is easily accessible. However, beyond these features, there isn't much that sets this software apart.

Cons

The inability to multitask within the system is a drawback. Each chart must be completed before attending to another patient, and confirmations require manual extraction from an outdated section of the software. The lack of tabs and the manual nature of many processes, such as insurance policy updates, contribute to inefficiency, especially with high patient volumes. PCC lags behind competitors like Epic, Athena, and Office Practicum in terms of features and integration capabilities. The absence of electronic check-in options and limited support for third-party integrations further complicates operations.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

5

M

Megan

Hospital & Health Care, 500+ employees

More than a year

5.0
July 2022

Functional for the SNF setting

Pros

Once you're trained on the software, it's straightforward to use and navigate. Orders can be organized and inputted without hassle, catering to various preferences and facility needs.

Cons

The inability to navigate back without being logged out of the system is inconvenient. Improvements to the scheduling feature could enhance visibility of patient appointments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

The typical users of PCC software include independent pediatric practices of all sizes.

Yes, PCC software supports mobile devices.

PCC software provides phone, email, and fax support options.

The cost of PCC software varies based on your practice’s size and unique requirements. Request a custom PCC software pricing quote from our team today!

The main features of PCC software include practice management, practice analytics, financial management tools, mobile solutions, and customizable dashboards.

PCC offers 24/7 emergency technical support plus regular support hours.

PCC supports English language.

PCC software doesn’t disclose any information regarding its third-party integration.

No, it doesn’t offer an API.