Overview
Oracle Siebel CRM offers advanced lead management, opportunity tracking, and partner collaboration tools. Its built-in access controls and audit capabilities support regulatory compliance, making it a strong fit for enterprises in finance, telecom, and public sector environments.
Overall Rating
Based on 13 users reviews
3.9
Rating Distribution
Positive
92%
Neutral
0%
Negative
8%
Starting Price
Custom
Oracle Siebel Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is Oracle Siebel?
Oracle Siebel is a cloud-based customer relationship management (CRM) solution built for organizations with large, complex sales and service operations. It offers deep customization, role-based workflows, and industry-specific features such as lead and opportunity tracking, case management, and partner collaboration. Designed for performance at scale, Siebel supports both cloud and on-premises deployment, with extensive integration capabilities. Its flexible architecture makes it suitable for telecom, finance, public sector, and other highly regulated environments.
Oracle Siebel Pricing
Oracle Siebel pricing is based on a modular licensing model, which is typically customized to meet specific organizational needs. These plans are:
- Siebel CRM Base Application: $3,750/Application User
- Industry Base Options: $400/Application User
Disclaimer: The pricing is subject to change.
Oracle Siebel Integrations
Oracle Siebel supports integration with multiple systems and platforms, such as:
- Shopify
- Workday
- Salesforce
- ServiceNow
Who Is Oracle Siebel For?
Oracle Siebel is ideal for a wide range of industries and sectors, including:
- Manufacturing
- Financial services
- Life sciences
- Transportation
- Utilities and energy
Is Oracle Siebel Right For You?
Organizations seeking a CRM with extensive customization and enterprise-level compliance features will find Oracle Siebel well-suited for complex business settings. It is designed for industries that demand strict data integrity, centralized customer engagement, and long-term scalability. The platform addresses key challenges such as regulatory audit readiness and workflow misalignment through a metadata-based architecture.
Oracle Siebel is trusted by global enterprises like Canon, Westpac, and Airtel. It complies with GDPR and statutory requirements, including German GAAP audit trails for financial and loyalty operations. It meets security standards such as FIPS 140-2, Common Criteria, and PCI DSS. Both horizontal and vertical scaling ensure reliable performance across cloud and on-premise environments.
Oracle Siebel Features
The platform provides real-time forecasting tools that consolidate sales data across teams and territories. By proactively identifying trends and shortfalls, organizations can prioritize opportunities, improve decision-making accuracy, and align sales strategies with evolving revenue goals.
Dynamic product catalogs are built using embedded business rules, pricing structures, and configurator tools. This supports upselling strategies, minimizes order errors, and enables accurate product selection across digital and assisted sales channels.
Oracle Seibel features order management that support quoting, product configuration, contract generation, and multi-location order processing. With unified workflows from quote to cash, the feature accelerates transaction cycles, reduces errors, and tightens integration between sales, service, and finance functions.
Oracle Siebel software delivers scalable, permission-based email campaigns fully integrated with customer touchpoints. Marketers can manage target lists, consent tracking, and campaign success metrics from within CRM for consistent, compliance-aligned email campaigns.
Siebel marketing lets teams plan, execute, budget, and analyze personalized permission-based campaigns. Workflow-driven marketing approvals, financial modeling, and centralized tracking enable better control, cross-functional collaboration, and improved return on investment across diverse customer engagement strategies.
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