softwareStreamline patient care tasks with athenahealth EMR software, a cloud-based electronic medical record system. With features like appointment scheduling, prescription management, and a patient portal, it's aimed at improving healthcare delivery and providing comprehensive solutions for modern practices. Explore your pricing options.
Appointment Management/Scheduling
e-Prescription
Lab Integrations
Patient Portal
athenahealth EMR is an electronic health record (EHR) software designed for small to mid-sized healthcare organizations. As a cloud-based system, it allows healthcare providers to manage patient records, schedule appointments, order and track lab tests, and communicate with other clinical stakeholders involved in the care process.
athenahealth EMR prioritizes user experience through intuitive workflows, specialty-specific features, and real-time patient insights. In 2024, athenahealth was crowned ‘#1 Best in KLAS’ for athenaClinicals (Ambulatory EHR) and athenaCollector (practice management).
Recently, athenahealth has also collaborated with the American Council of the Blind to enhance digital accessibility for patients. Additionally, they launched a new suite of tailored specialty solutions, including offerings for Women’s Health and Urgent Care. These updates demonstrate athenahealth’s commitment to improving healthcare experiences and providing specialized solutions.
athenahealth EMR software is best known for its cloud-based architecture and integrated platform, which includes features for managing patient records, scheduling appointments, managing billing and revenue, and coordinating care with other members of the healthcare team.
The EMR software surfaces real-time data and insights from a network of 135K clinicians, which means medical practitioners can access more comprehensive information during encounters. The network also enables seamless patient record sharing through the company’s connections with Carequality and CommonWell–national-level frameworks for health data sharing.
In addition to its EMR software, athenahealth (the company) offers a range of other services, such as revenue cycle management, patient engagement, and population health management.
athena EMR can be accessed through a web browser or mobile app. All its data is stored in the cloud, meaning it can be accessed from any device with an internet connection.
To use Athena EMR software, healthcare providers need to create a user account and log in to the vendor’s system. Once in, they can access a range of features and tools designed to help them manage patient records, schedule appointments, oversee billing and revenue, and coordinate care with other members of the healthcare team.
In addition, athenaEMR offers users the ability to access its mobile app solution, athenaOne. This app helps integrate electronic health records (EHR), medical billing tools, revenue cycle management (RCM), and medical practice management.
Furthermore, the athenaOne app enables physicians to document encounters on the go, utilizing customized macros, templates, and order sets, thus streamlining documentation and supporting meaningful clinical work from mobile devices.
athenahealth software is designed to support a wide range of medical specialties and can be used by healthcare providers in various settings, including primary care, specialty care, and hospital-based care. It can also be used by healthcare organizations of different sizes, from small practices to large hospitals.
Here are the practices it serves:
The software, in addition to being a great all-purpose EMR, is particularly suited for these specialties:
With a range of EMR software available on the market, it can be difficult to select which is the best fit for you and your team. Here are some ways in which athenahealth differs from other popular EMR software:
athena EMR is widely used by various medical professionals, organizations, and practices. Serving medical professionals in the US for over 20 years, the platform is suitable for healthcare organizations of any size and specialty.
Many users have recommended athenahealth for its ease of use and reporting functionality, making its deployment equally beneficial for both medical offices and patients. In addition, many have found running reports on athenahealth EMR to be relatively straightforward, with each one tailored to a specific practitioner.
Furthermore, athenahealth’s comprehensive approach extends beyond clinical care, addressing financial efficiency and revenue management. For practices seeking streamlined billing processes and revenue optimization, athenahealth remains a strong contender.
Moreover, athenahealth EMR prioritizes compliance by automatically updating its system to meet changing regulations. Additionally, the platform offers ongoing support and enhancements to ensure healthcare providers stay aligned with industry standards.
However, some users have noted the price of athenahealth EMR as being a bit too high for its features, particularly for smaller practices that may not have the resources to invest in a comprehensive EMR system.
The main feature of athenahealth is its electronic health records system which streamlines documentation and improves clinical efficiency. With system protocols like pre-encounter prep and customizable workflows, you’ll be able to spend less time documenting and boost accuracy and engagement. The software also integrates with a mobile app called athenaOne where you can access patient records and do other clinical work on the go. The software also integrates with a mobile app called athenaOne where you can access patient records and do other clinical work on the go.
See How It WorksOn athena EMR, you can communicate with patients at scale to deliver health information online, streamline payment, and enable self-scheduling for appointments. Patients can exchange messages with physicians, view lab test results, and request prescription refills using mobile devices. Automated reminders and notifications regarding appointments, billing, and follow-up care are also available. Through athenahealth EMR’s patient portal, patients can easily schedule appointments, and view their current medical history, medications, and supplements online. Healthcare professionals can further configure the platform’s functionality to meet their practice’s needs, drive patient satisfaction, and limit manual scheduling tasks for front desk staff.
See How It WorksIf you’re an independent medical practice, collecting what you’re owed is one of the biggest challenges. With athenahealth’s integrated services like authorization management, medical coding, and denials resolution, you’ll be able to collect more revenue faster (and with less work). If you work at a large, complex healthcare organization, you can lower cost-to-collect and reduce A/R days through low-touch, automated workflows on athena EMR. You’ll also be able to tailor the RCM product to your needs and integrate it with your current clinical solutions.
See How It Worksathena EMR provides its users with features for managing their medical bills, and revenue, improving first-pass resolution rates by scrubbing insurance claims to detect errors prior to submission. In addition, the platform’s fostered high return on investment can help increase small to medium-sized health organizations’ revenue in the long run.
See How It WorksThrough TeleHealth, healthcare providers will be able to conduct virtual visits with patients remotely, using videoconferencing or phone calls. This can be especially useful during the COVID-19 pandemic, when in-person visits may not be possible or may pose a risk to patients and providers. During the telehealth appointment, you can directly chat with patients, conduct virtual examinations, review patient records, and discuss treatment options. Then, you can update their records directly and record notes from the appointment on the athenahealth software.
See How It Worksathena EMR includes tools for generating reports, tracking performance metrics, and analyzing data to help healthcare practices improve their operations. In addition, the platform allows providers to access and update patient records, including medical history, patient charts, patient data, medications, allergies, and test results in real-time.
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Overall Rating
322 Review(s)
Rating Distribution
5
(136)
4
(108)
3
(52)
2
(11)
1
(15)
Share your experience
