Last Updated
Key Takeaways
Generated from the text of customer reviews
Our Verdict
Overall Rating
Based on 135 users reviews
3.6
Rating Distribution
Positive
59%
Neutral
29%
Negative
13%
Starting Price
$59
per month per prescriber
Allscripts EMR Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integrations
- Patient Portal
Allscripts EMR Features
Electronics Health Records (EHR)
Allscripts EHR is designed for ambulatory care and includes one-click templates, smart lists, automated reporting, and Ambient Scribe for clinical note-taking. It also supports HCC alerts, RAF and risk scores, and patient care plans and goals. For ePrescribing, it includes EPCS, PDMP integration, and prescription price comparisons.
Practice Management
This practice management solution provides a virtual workspace for front- and back-office staff to manage referrals, eligibility, and claims workflows. It verifies claims, detects and corrects coding errors, automates billing and scheduling tasks, and verifies patient addresses.
Claims Management
‘Payerpath’ claims management covers the claims process from eligibility checks through remittance and reconciliation. Its tools flag missing information, coding mistakes, and data-entry errors before submission. Practices can also manage electronic claim attachments, medical prior authorizations, remittances, and claim reconciliation, with access to coding guidelines and payer policy updates.
Patient Engagement
'FollowMyHealth’ by Allscripts brings patient engagement tools together in a single platform, supporting communication before, during, and after visits. Patients can access health records, request prescription renewals, view test results, schedule appointments, pay bills, and message providers. It also includes mobile check-in, reminders, telehealth visits, and medical interpretation services.
Pros And Cons of Allscripts EMR
Pros
Note authorship tracking by nurse or coordinator improves chart accountability
Fax upload visibility confirms outbound documents, easing handoff audits
Spreadsheet-style records view and document management speed retrieval
Cons
Rejected claim correction may require excessive manual steps
Data output format may be hard to parse for claims analysis
Allscripts EMR Reviews
Total 135 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars29%
4
Stars30%
3
Stars22%
2
Stars7%
1
Stars13%
Share your experience
SHANNON P.
Medical Practice, 1-10 employees
More than a year
“Accurate with flexible billing”
Pros
I like how accurate it is. Plus it allows me to send billing statements anytime during the month which feels far better than having to wait and only send them once a month.
Cons
Honestly I found it very difficult to get the hang of at first and once training wrapped up I barely get any follow-up help from the staff.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
4
Functionality
7
Chris
Healthcare, 1-10 employees
More than a year
“It is a to-the-point software”
Pros
I have really enjoyed using the Allscripts platform. The platform is simple and easy to use. Even though it lacks extra features but it does what its supposed to do. Also it might feel a bit basic at times but if ease of use is what you are after, the simplicity actually becomes a plus.
Cons
Well it is hard to get in touch with support at times and the response times for service tickets can be a bit inconsistent which annoys me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
LeAnne
Healthcare, 500+ employees
More than a year
“Allscripts is a reliable software”
Pros
The platform very user-friendly. Plus we able to send prescription statuses to pharmacies quickly and efficiently.
Cons
At times the system can be slow to load and tech support is not the best. Improvements are needed here.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What does the Allscripts implementation process involve?
Allscripts implementation covers project planning, data migration, workflow configuration, interface setup, testing, training, and go-live support. Time varies by solution, scope of work, and services included in the client order.
Does Allscripts provide EMR or EHR services?
Yes, Allscripts provides both comprehensive EMR (Electronic Medical Record) and EHR (Electronic Health Record) solutions.
Is Allscripts a software application?
Allscripts provides a suite of software applications and platforms, not just a single standalone application.
Is Allscripts easy to use?
Allscripts has mixed feedback regarding usability. Users find the software relatively easy to learn and its charting straightforward for certain workflows, but its interface may feel clunky, dated, or less intuitive in some areas.
How does charting work in Allscripts?
Allscripts supports customizable charting with templates that can pull information from previous visits. Providers can document manually or use Veradigm Ambient Scribe to generate clinical notes from patient-provider conversations for review and editing.



