Allscripts EHR Reviews

“Accurate with flexible billing

Pros

I like how accurate it is. Plus it allows me to send billing statements anytime during the month which feels far better than having to wait and only send them once a month.

Cons

Honestly I found it very difficult to get the hang of at first and once training wrapped up I barely get any follow-up help from the staff.

“It is a to-the-point software

Pros

I have really enjoyed using the Allscripts platform. The platform is simple and easy to use. Even though it lacks extra features but it does what its supposed to do. Also it might feel a bit basic at times but if ease of use is what you are after, the simplicity actually becomes a plus.

Cons

Well it is hard to get in touch with support at times and the response times for service tickets can be a bit inconsistent which annoys me.

“Allscripts is a reliable software

Pros

The platform very user-friendly. Plus we able to send prescription statuses to pharmacies quickly and efficiently.

Cons

At times the system can be slow to load and tech support is not the best. Improvements are needed here.

“Has some amazing features

Pros

I must say it is really easy to set up schedules for different providers and the billing process is clear and uncomplicated. With multiple providers, scheduling patients in the right time slots is also quick and simple.

Cons

Sometimes when sending out billings we receive an error indicating the patients insurance has the wrong relationship to the guarantor, even though it appears correct in the chart.

“Nice product but has some limitations

Pros

Allscripts product offers a wide range of features which makes it adaptable to the needs of different specialties and practices of ours.

Cons

Like with any system, I have found there are limitations based on the unique needs of each practice and its patient demographics. The setup also involves a lot of steps that need to be done in a specific order, so making changes can be a bit tricky.

“Ease the administrative load for healthcare providers

Pros

It comes with many advantages for medical practices. Like it streamlines administrative tasks like scheduling appointments, registering patients and handling billing, which boosts our workflow efficiency and reduces manual mistakes. The interface is easy to use and its customizable templates help us make documentation smoother and improve staff communication. Plus, it integrates well with electronic health record (EHR) systems which ensures comprehensive patient care and seamless information sharing. Additionally, it offers fast reporting and analytics tools, giving our practitioners valuable insights into patient demographics, revenue trends and overall practice performance. In general, Allscripts Practice Management helps our medical practices improve their operations which leads to better productivity and financial outcomes.

Cons

While this has several strengths, there are some aspects worth noting. Like the installation process can be complex and time-consuming. Plus the staff members need to be adequately trained in order to use to its full potential. Some of our users have noticed occasional system hiccups and slow performance mainly when handling large data sets. The systems limited customization and specific process requirements may demand additional development or integration efforts. Moreover, for smaller practices with limited budgets, the pricing structure could be a challenge. However, despite these issues, the softwares robust practice management features and integration options outweigh the drawbacks, making it a valuable tool for our medical practices.

“Is improving with each passing day

Pros

Allscripts has really improved over the past decade, making a lot of features and processes easier to manage. Also I like how simple the software is, which is important to me in a full-service RCM system. Plus the integration with other software is another big plus as it makes it so much easier to use across different companies.

Cons

There are not many things that I dislike about Allscripts. It is a great tool not just for clinicians but for the administrative team as well.

“We like it!!!

Pros

I really like that Allscripts EMR Software offers running charts. And to me personally it is one of the standout features of the software.

Cons

A few glitches here and there but no major ones that hinder our workflow.

“Not the easiest to use at first

Pros

The ERA posting module worked really well for me and I really like it. It was easy to use and posting electronic payments was simple and quick too.

Cons

I find the system to be complicated and not very user friendly.

“Choosing Allscripts was the best decision of ours

Pros

I was skeptical of going electronic but that’s the need of the hour and so we did. We chose Allscripts mainly because of its ease of use. Customization, charting and referrals have never been easier for us. I like how smoothly we can send out e-prescriptions to the pharmacies.

Cons

Upgrades are done frequently which for me is overwhelming for someone who has used paper charts throughout his life. However, their customer support is always there to assist us with any challenges we face.

“Our thoughts about Allscripts...

Pros

I really like how easy it is to keep track of patient progress with Allscripts. Unlike other EMR companies I have used, Allscripts actually listens to our suggestions when rolling out updates. It shows they genuinely care about their customers. One feature I really like is being able to see the history of the past 5 patients to whom we have prescribed medicine. The scheduler is also simple and effective which makes things much easier.

Cons

The only issue I am facing is with the untimely updates that hinder our daily tasks. If only they could roll out updates after business hours that would be great.

“User-friendly software

Pros

Allscripts EMR Software has this great feature where it keeps a running graph for patients, breaking it down into categories like MD notes, approvals and even a running table for tasks/notes that go back and forth between providers, nurses or medical attendants. It really helps us solve the paper chart problem, and having everything in one system makes it so much easier to use.

Cons

The software was lacking at certain points in the past but they have greatly improved it and it keeps on updating.

“Above and beyond what I expected

Pros

We have been with the company for over a decade now, and I can honestly say it's improved a lot over time. Allscripts EMR is really easy to use and it meets all the required regulations and standards. Plus the system is simple to navigate, and with the help of it making edits or changes is straightforward too. You do not have to scrap a whole template and start from scratch. This feature is especially helpful for new hires.

Cons

If they could mirror the same features in the offline system as they have in their online one that would be a great benefit to us.

“Strong security measures

Pros

This product has all the latest security features, which makes me feel safe when sending out any referrals. Plus Allscripts EMR is always up to date with the latest accreditations and government regulations. On top of that, it is easy to navigate, and the whole workflow is really efficient which helps to streamline everything.

Cons

One drawback that I found out was its inability to run on all kinds of applications which I hope they will work on in the coming days.

“Needs to address some issues

Pros

What we like is that it offers multiple functions for scheduling, managing patient charts, handling forms and linking to the Allscripts billing payer path system.

Cons

We are unable to fax or email directly from the software which is frustrating.

“Not the best option out there

Pros

Allscripts is a complete software package that handles everything for me from insurance inputs to scheduling, payments, reporting and billing all in one place.

Cons

Where do I even start... This is an expensive program that increases in price by 3 to 5% every year for each of its components. Everything comes with its own cost. Customer support is mostly handled by call centers in India which makes communication difficult. The reporting is far from ideal as it only exports as a dump file which requires you to copy and paste into something usable. The standard reports are just basic totals, pie charts or lists which is so frustrating! Software updates tend to create problems and often require IT help. Honestly, I could go on. There are plenty of other programs that offer much more at a lower price point.

“Never disappoints

Pros

Allscripts EMR Software is very reliable and fulfills all our practice needs. You can add diagrams and look at lab reports within the patient chart.

Cons

There is nothing that I consider a con or bad about the software.

“Great at saving time

Pros

AllScripts EMR software is simple and easy to implement, manage and use. The best part is that I can send prescriptions with just the touch of a button, saving me a lot of valuable time.

Cons

None comes to mind. It works really well.

“Allscripts is our favorite!!!

Pros

It is useful for a lot of things and it is especially helpful in different work situations we come across daily.

Cons

Multiple functions (mostly scheduling and charting) cannot be performed in the same browser window which I consider an only con.

“The best fit for us!!

Pros

We are so happy with the system. The implementation team at Allscripts helped us with the transition and we had some of the best staff from their company to train us on the product before we went live.  The product is simple and easier to use which makes the workflow pretty smooth. Impressive, very nice.

Cons

We Hardly ever faced issues and it could be perhaps we are still exploring the system. Just some trouble with lag time and delayed responses but not too often to even notice. We can brush off these.