softwareAllscripts EMR Software Reviews
97 Reviews
Overall Rating
3.6
97 Reviews
Rating Distribution
5
(32)
4
(28)
3
(17)
2
(7)
1
(13)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.6
97 Reviews
Rating Distribution
5
(32)
4
(28)
3
(17)
2
(7)
1
(13)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Specialty
Provider Size
Time Used
so good
so good
Pros
Running charts are available, which can be a prominent feature of Allscripts EMR Software.
Cons
A few glitches here and there but no major ones that hinder our workflow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Karla
Health and Wellness, 1,001-5,000 employees employees
Dec 11, 2022
Easy Charting
Easy Charting
Pros
I was skeptical of going electronic but that’s the need of the hour and so we did. We chose Allscripts mainly because of its ease of use. Customization, charting and referrals have never been easier for us. I like how smoothly we can send out e-prescriptions to the pharmacies.
Cons
Upgrades are done frequently which for me is overwhelming for someone who has used paper charts throughout his life. However, their customer support is always there to assist us with any challenges we face.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Charity
YMCA of Greater Tulsa, 51-200 employees employees
Nov 20, 2022
About the software
About the software
Pros
I like how easy it is to keep track of patient progress with Allscripts. Unlike many EMR companies I have used, Allscripts always considers our suggestions while rolling out any updates. This goes to show that they truly care about their customers. I like how we can see the history of the past 5 patients that we prescribed the medicines too. The scheduler is simple and effective.
Cons
The only issue I am facing is with the untimely updates that hinder our daily tasks. If only they could roll out updates after business hours that would be great.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Heather
Revere Health, 2-10 employees employees
Oct 19, 2022
Easy to use
Easy to use
Pros
Allscripts EMR Software can keep a running graph for patients by separating it into classifications of MD notes, approvals, and even a running table on tasks/notes back and forward between providers/nurses or medical attendants. It solves the paper charts problem for us and has everything in one system which makes it easier to use.
Cons
The software was lacking at certain points in the past but they have greatly improved it and it keeps on updating.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Karla
Health and Wellness, 1,001-5,000 employees employees
Sep 23, 2022
More than Satisfactory
More than Satisfactory
Pros
We have been with the company for more than a decade and can safely say that it has evolved with time towards betterment. Allscripts EMR is intuitive and the system is accredited with all the necessary regulations and regulatory bodies. It’s easy to maneuver. Editions and changes can be made easily instead of discarding a certain template and restarting it from scratch. This feature especially comes in handy for new hires.
Cons
If they could mirror the same features in the offline system as they have in their online one that would be a great benefit to us.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rachael
Margaret Stripling DO, 2-10 employees employees
Sep 22, 2022
Security
Security
Pros
This product has all the latest security measures in place which makes it secure for me to send out any referrals. Allscripts EMR is updated with all the latest accreditation and government regulations. Apart from that, it is easy to maneuver and the overall workflow is very efficient that streamlines the workflow.
Cons
One drawback that I found out was its inability to run on all kinds of applications which I hope they will work on in the coming days.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jessica
New England Hospice, 11-50 employees employees
Sep 16, 2022
Always good
Always good
Pros
Allscripts EMR Software is very reliable and fulfills all our practice needs. You can add diagrams and look at lab reports within the patient chart.
Cons
There is nothing bad about the software.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Lawrence
Clearly Derm, 50-99 employees
Jul 03, 2022
Saves us alot of time.
Saves us alot of time.
Pros
This software is simple and easy to implement, administer, and operate, with the ability to transmit prescriptions with the touch of a button, saving valuable time.
Cons
None comes to mind. It works really well.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Nathan
Hospital & Health Care, 10-49 employees
Jun 05, 2022
We adore Allscripts!
We adore Allscripts!
Pros
Its useful for a variety of things, and its especially useful in situations at work.
Cons
Multiple functions (mostly scheduling and charting) cannot be performed in the same browser window.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Heather
Hospital & Health Care, 50-99 employees
May 31, 2022
Excellent Selection for our practice
Excellent Selection for our practice
Pros
We are so happy with the system. The implementation team at Allscripts helped us with the transition and we had some of the best staff from their company to train us on the product before we went live. The product is simple and easier to use which makes the workflow pretty smooth. Impressive, very nice.
Cons
We Hardly ever faced issues and it could be perhaps we are still exploring the system. Just some trouble with lag time and delayed responses but not too often to even notice. We can brush off these.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Keri Ann
Doctors Pathology Services, 11-50 employees employees
May 31, 2022
Complex but easy to customise.
Complex but easy to customise.
Pros
I appreciate being able to customize the software myself, although the process isnt always straightforward.
Cons
The system can be confusing at times.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Nicole
Health, Wellness and Fitness, 10-49 employees
May 18, 2022
Strong and Robust tool
Strong and Robust tool
Pros
It appears to be safe; there are several features and options, ranging from scheduling to charting in a variety of fields.
Cons
It might take several clicks to get to the final aim were attempting to achieve, and historical notes can be difficult to find at times.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Noel
Hospital & Health Care, 2-9 employees
May 04, 2022
Confusing software
Confusing software
Pros
I appreciate the way the data is laid out.
Cons
Tasks that should be easy are made complex.
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Shiv
Hospital & Health Care, 10-49 employees
Mar 09, 2022
Happy we signed the contract
Happy we signed the contract
Pros
The service is unmatchable. They immediately update information and you can easily add new users to the software. We are happy and will be renewing our contract.
Cons
Nothing.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Scott
Greenbaum Eye Associates, 2-9 employees
Jan 03, 2022
Easy to learn
Easy to learn
Pros
It is very easy to access all the different EMR tools. You dont need to take multiple steps to get through them. You can prescribe medication through it too and send it straight to the pharmacy with the connected system.
Cons
NA
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Autumn
Envision Eye Care, 10-49 employees
Dec 22, 2021
Great centralized program
Great centralized program
Pros
User-friendly and lets you save document information so doctors can communicate through notes and memos. The support staff is also updated on the patients status.
Cons
It glitches sometimes.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Samantha
CMA, 10-49 employees
Dec 02, 2021
The best experience
The best experience
Pros
It is an easy to use software that helps us run our entire practice. Signing in is easy and you can follow the URL and access data from anywhere.
Cons
A bit expensive though.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Andrew
South Dayton Pediatrics, 10-49 employees
Nov 10, 2021
Great for practice management
Great for practice management
Pros
The software is so quick and efficient. You do not need to hang around and wait for information to load. I can log in and change the permissions and access for the junior doctors too.
Cons
No cons
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Jaime
Ballad Health, 1000+ employees
Oct 20, 2021
Easy to use software
Easy to use software
Pros
Simple to execute, regulate, utilize, and have the capacity to send prescriptions with the tap of a button using this computer program in this manner sparing beneficial time.
Cons
At times, it takes different clicks to reach the conclusion objective we are attempting to fulfill additionally at times authentic notes truly gotten to be difficult to look at.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Shiv
"Acquisitions Leader ", 100-499 employees
Aug 20, 2021
All inclusive software
All inclusive software
Pros
Allscripts include all the needs of a medical practice into a single system. It can integrate with other programs as well. It is easy to understand and using the documentation is a seamless experience too.
Cons
NA
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kathleen
Chiropractic Professional Center, 2-9 employees
Jul 07, 2021
Great for claims
Great for claims
Pros
It is amazing and we can always get our insurance claims through on time. Very simple to use even for beginners.
Cons
The interface looks outdated and is due for an upgrade.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Evangeline
Healthcare Management , 10-49 employees
Jun 02, 2021
Love it!
Love it!
Pros
The software is really user-friendly. I love being able to use it to summarize my notes and treatment plans.
Cons
It sometimes freezes though because my Pc is old.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Jamie
Blood Bank of Puloski, 500-999 employees
Jun 02, 2021
Customer service is amazing
Customer service is amazing
Pros
It is very easy to use. We trust the vendors because they have been with us from the start. The customer support is very polite and helpful.
Cons
There are some items on the contract that I did not understand. I suggest you read it
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Maria
Maria Elena Gonzeles MD, 2-9 employees
Jun 02, 2021
Business ethics are solid
Business ethics are solid
Pros
We have signed a contract and happy with this company. It has a flexible scheduling system. The reporting feature is very powerful.
Cons
Their service could use a bit improvement.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Rick
Carolina Ophthalmology, 50-99 employees
Apr 19, 2021
The best solution
The best solution
Pros
We no longer have to maintain paper records. The switch over was smooth and now we are organized with streamlined communication.
Cons
The medication prescription window is difficult to use.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rhonda
CHCW, 100-499 employees
Apr 14, 2021
Brilliant product
Brilliant product
Pros
The functions are automated which makes it easy for us to carry out any task. They conduct annual meetings with clients to find out what we want to see in the software.
Cons
There were delays when we were first setting up the system but nothing major.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Angela
All Women OB-GYN, 10-49 employees
Apr 10, 2021
The worst software I have ever used
The worst software I have ever used
Pros
It does not autofill information for patient examinations I have not done before.
Cons
The electronic forms are terrible. It took the patient more than four attempts yesterday to sign on a consent form.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Zoe
CTCA, 100-499 employees
Apr 01, 2021
The worst software I have ever used
The worst software I have ever used
Pros
It does not autofill information for patient examinations I have not done before.
Cons
The electronic forms are terrible. It took the patient more than four attempts yesterday to sign on a consent form.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
3
Zoe
CTCA, 100-499 employees
Apr 01, 2021
Dynamic flow of data without any issue
Dynamic flow of data without any issue
Pros
Straightforwardness and dynamism, user-friendly interface.
Cons
Well, there isnt any major con.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jess
Hospital and health care, 10-49 employees
Mar 22, 2021
Great Feedback
Great Feedback
Pros
It was clear and recorded all nursing homes in an organized way
Cons
It took time to load and broke down often.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Madison
Freelancer Tutor, 1000+ employees
Mar 11, 2021
AllScripts is the most exceedingly bad EMR that I have worked with
AllScripts is the most exceedingly bad EMR that I have worked with
Pros
It does not overpopulate data for exams that I havent done such as cranial nerve exam. But, at that point once more, it doesnt overpopulate anything.
Cons
It takes a very long time to stack so a few of my patients get really restless. It moreover reloads the computer program in the event that you take off it for a whereas which is incredible in terms of understanding security, but once more, it takes until the end of the time to reload.
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Zoe
Medical Practice, 100-499 employees
Mar 05, 2021
Best EMR among all
Best EMR among all
Pros
It is simple and listed the nursing homes in an organized manner
Cons
Shows some glitches sometimes and often breaks down.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Vanessa
-, 1000+ employees
Mar 02, 2021
Delighted with software
Delighted with software
Pros
It is really convenient to add any new product to the inventory list
Cons
All the features in the software are not known.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Dacia
Hospital and Health Care, 50-99 employees
Feb 26, 2021
Allscripts Opinion
Allscripts Opinion
Pros
It has a great product support. They help us any time of the day, even if it is day or night. You email them your problem and they reply immediately.
Cons
We have been working on this software for a very long time and there are no major problems faced to date.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Robert
Health, Wellness and Fitness, 50-99 employees
Feb 26, 2021
Not worth your money
Not worth your money
Pros
The only good thing about this software is that it is very well laid out. It does have many aspects of EHR software.
Cons
Customer support is bad. The software is not flexible, not even a little bit. ITs too expensive for the features it is offering.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Anna g
Office Manager, 2-10 employees employees
Oct 31, 2020
Consistent and intelligent
Consistent and intelligent
Pros
Our favorite thing about Allscripts is how easy it is to create templates. It is quite easy to navigate.
Cons
This software tends to freeze which can be super annoying sometimes. Once it freezes, we are automatically kicked out of the system.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Julia S
Nurse Practitioner, 51-200 employees employees
Oct 30, 2020
Great software
Great software
Pros
Sending referrals is a lot easier. Internal fax is outstanding. Awesome software.
Cons
Tools for documentation are a little weird. No shortcuts or anything.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Kelsey
Beacon Medical Group, - employees
Oct 30, 2020
Impressive
Impressive
Pros
Allscripts offers a high level of customization. It is very easy to navigate. Full marks for its features.
Cons
The support takes a little longer to respond which can cost us a little but other than that, awesome software.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Shae Lynn B
Clinical Manager, 11-50 employees employees
Oct 29, 2020
Efficient and Intuitive
Efficient and Intuitive
Pros
Allscripts is an awesome software and the scheduling feature is awesome. It is very user friendly.
Cons
A lot of steps are required to perform certain tasks which can get quite boring and time-consuming.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Lori L
Billing Manager, 11-50 employees employees
Oct 22, 2020
It saves time
It saves time
Pros
I no longer have to physically search for paper charts.
Cons
It proves to be labor-intensive nonetheless.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Rhonda
CHCW, 51-200 employees employees
Oct 22, 2020
Needs a lot of improvements
Needs a lot of improvements
Pros
MIPS portal is very nice. Good features
Cons
Crashes a lot and very expensive for what it is and what it offers
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Stuart P
Office Manager, 2-10 employees employees
Oct 21, 2020
Can do better
Can do better
Pros
Charting is really simple. It makes communication very easy.
Cons
Unable to see a patients insurance card through the chart.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Heather H
Referral Coordinator, 1,001-5,000 employees employees
Oct 21, 2020
Very useful
Very useful
Pros
you can track things and maintain records.
Cons
they change their login setting a lot which is annoying.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Amy
Advanced HealthCare, 11-50 employees employees
Oct 14, 2020
Not flexible, waste of money
Not flexible, waste of money
Pros
Good layout and easy to use.
Cons
Allscripts is extremely expensive and not flexible. The features it offers are not worth your money or your time. Lags a lot too.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Anna g
Office Manager, 2-10 employees employees
Sep 24, 2020
False promises.
False promises.
Pros
When I was about to purchase the software it seemed very impressive in what it said it would deliver however, it was very misleading.
Cons
Every additional feature such as MIPS, ECPS, and more cost extra. In the end, you end up paying a ton of money! The billing is also very confusing and long. They also take forever to clear billing issues.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Jeffrey
Jeffrey L. Horstmyer, MD, PA, 2-10 employees employees
Sep 03, 2020
They fooled us.
They fooled us.
Pros
Their presentation and pitch to sell us the software were great but they failed to deliver on every single thing!
Cons
You will be charged extra for every single thing! Every extra feature has a huge price tag in hidden charges.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Daniel
Summit Healthcare, 501-1,000 employees employees
Sep 01, 2020
WORST EHR SOFTWARE
WORST EHR SOFTWARE
Pros
Not even a single thing.
Cons
Every single promise was fake. Nothing about this software is true. The features are bad and hard to work with. It takes a long time to open the features.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Buffy J
-, - employees
Aug 19, 2020
should be better
should be better
Pros
I like flowsheets.
Cons
not user friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amber
Hospital & Health Care, 10,000+ employees employees
Jun 16, 2020
Inefficient EMR
Inefficient EMR
Pros
Switching between inpatient and outpatient platforms is a bit easier.
Cons
A one-stage process in most EMRs is 5 strides in Allscripts. Fundamental regular elements of clinical consideration are not practical or require long workarounds and support isnt useful and has delayed actualizing any changes. I have used many EMRs and each has its upsides and downsides, yet I currently cant seem to discover one thing that is good about Allscripts over different EMRs. I would not suggest Allscripts as a single platform EMR.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Daniel
Summit Healthcare, 501-1,000 employees employees
Feb 11, 2020
Needs to come back in the competition
Needs to come back in the competition
Pros
I like that there are places where we can view the flowsheets in a grid type way so as to look and compare data.
Cons
They need to make changes to the system and get back in the competition. They need to be more competitive and should also be more user-friendly. It is a bit complex when it comes to charting as there are many ways to chart and view things.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Amber
Hospital & Health Care, 10,000+ employees employees
Nov 20, 2019
Filters
so good
so good
Pros
Running charts are available, which can be a prominent feature of Allscripts EMR Software.
Cons
A few glitches here and there but no major ones that hinder our workflow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Karla
Health and Wellness, 1,001-5,000 employees employees
Dec 11, 2022
Easy Charting
Easy Charting
Pros
I was skeptical of going electronic but that’s the need of the hour and so we did. We chose Allscripts mainly because of its ease of use. Customization, charting and referrals have never been easier for us. I like how smoothly we can send out e-prescriptions to the pharmacies.
Cons
Upgrades are done frequently which for me is overwhelming for someone who has used paper charts throughout his life. However, their customer support is always there to assist us with any challenges we face.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Charity
YMCA of Greater Tulsa, 51-200 employees employees
Nov 20, 2022
About the software
About the software
Pros
I like how easy it is to keep track of patient progress with Allscripts. Unlike many EMR companies I have used, Allscripts always considers our suggestions while rolling out any updates. This goes to show that they truly care about their customers. I like how we can see the history of the past 5 patients that we prescribed the medicines too. The scheduler is simple and effective.
Cons
The only issue I am facing is with the untimely updates that hinder our daily tasks. If only they could roll out updates after business hours that would be great.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Heather
Revere Health, 2-10 employees employees
Oct 19, 2022
Easy to use
Easy to use
Pros
Allscripts EMR Software can keep a running graph for patients by separating it into classifications of MD notes, approvals, and even a running table on tasks/notes back and forward between providers/nurses or medical attendants. It solves the paper charts problem for us and has everything in one system which makes it easier to use.
Cons
The software was lacking at certain points in the past but they have greatly improved it and it keeps on updating.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Karla
Health and Wellness, 1,001-5,000 employees employees
Sep 23, 2022
More than Satisfactory
More than Satisfactory
Pros
We have been with the company for more than a decade and can safely say that it has evolved with time towards betterment. Allscripts EMR is intuitive and the system is accredited with all the necessary regulations and regulatory bodies. It’s easy to maneuver. Editions and changes can be made easily instead of discarding a certain template and restarting it from scratch. This feature especially comes in handy for new hires.
Cons
If they could mirror the same features in the offline system as they have in their online one that would be a great benefit to us.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rachael
Margaret Stripling DO, 2-10 employees employees
Sep 22, 2022
Security
Security
Pros
This product has all the latest security measures in place which makes it secure for me to send out any referrals. Allscripts EMR is updated with all the latest accreditation and government regulations. Apart from that, it is easy to maneuver and the overall workflow is very efficient that streamlines the workflow.
Cons
One drawback that I found out was its inability to run on all kinds of applications which I hope they will work on in the coming days.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jessica
New England Hospice, 11-50 employees employees
Sep 16, 2022
Always good
Always good
Pros
Allscripts EMR Software is very reliable and fulfills all our practice needs. You can add diagrams and look at lab reports within the patient chart.
Cons
There is nothing bad about the software.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Lawrence
Clearly Derm, 50-99 employees
Jul 03, 2022
Saves us alot of time.
Saves us alot of time.
Pros
This software is simple and easy to implement, administer, and operate, with the ability to transmit prescriptions with the touch of a button, saving valuable time.
Cons
None comes to mind. It works really well.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Nathan
Hospital & Health Care, 10-49 employees
Jun 05, 2022
We adore Allscripts!
We adore Allscripts!
Pros
Its useful for a variety of things, and its especially useful in situations at work.
Cons
Multiple functions (mostly scheduling and charting) cannot be performed in the same browser window.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Heather
Hospital & Health Care, 50-99 employees
May 31, 2022
Excellent Selection for our practice
Excellent Selection for our practice
Pros
We are so happy with the system. The implementation team at Allscripts helped us with the transition and we had some of the best staff from their company to train us on the product before we went live. The product is simple and easier to use which makes the workflow pretty smooth. Impressive, very nice.
Cons
We Hardly ever faced issues and it could be perhaps we are still exploring the system. Just some trouble with lag time and delayed responses but not too often to even notice. We can brush off these.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Keri Ann
Doctors Pathology Services, 11-50 employees employees
May 31, 2022
Complex but easy to customise.
Complex but easy to customise.
Pros
I appreciate being able to customize the software myself, although the process isnt always straightforward.
Cons
The system can be confusing at times.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
8
Nicole
Health, Wellness and Fitness, 10-49 employees
May 18, 2022
Strong and Robust tool
Strong and Robust tool
Pros
It appears to be safe; there are several features and options, ranging from scheduling to charting in a variety of fields.
Cons
It might take several clicks to get to the final aim were attempting to achieve, and historical notes can be difficult to find at times.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Noel
Hospital & Health Care, 2-9 employees
May 04, 2022
Confusing software
Confusing software
Pros
I appreciate the way the data is laid out.
Cons
Tasks that should be easy are made complex.
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Shiv
Hospital & Health Care, 10-49 employees
Mar 09, 2022
Happy we signed the contract
Happy we signed the contract
Pros
The service is unmatchable. They immediately update information and you can easily add new users to the software. We are happy and will be renewing our contract.
Cons
Nothing.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Scott
Greenbaum Eye Associates, 2-9 employees
Jan 03, 2022
Easy to learn
Easy to learn
Pros
It is very easy to access all the different EMR tools. You dont need to take multiple steps to get through them. You can prescribe medication through it too and send it straight to the pharmacy with the connected system.
Cons
NA
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Autumn
Envision Eye Care, 10-49 employees
Dec 22, 2021
Great centralized program
Great centralized program
Pros
User-friendly and lets you save document information so doctors can communicate through notes and memos. The support staff is also updated on the patients status.
Cons
It glitches sometimes.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Samantha
CMA, 10-49 employees
Dec 02, 2021
The best experience
The best experience
Pros
It is an easy to use software that helps us run our entire practice. Signing in is easy and you can follow the URL and access data from anywhere.
Cons
A bit expensive though.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Andrew
South Dayton Pediatrics, 10-49 employees
Nov 10, 2021
Great for practice management
Great for practice management
Pros
The software is so quick and efficient. You do not need to hang around and wait for information to load. I can log in and change the permissions and access for the junior doctors too.
Cons
No cons
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Jaime
Ballad Health, 1000+ employees
Oct 20, 2021
Easy to use software
Easy to use software
Pros
Simple to execute, regulate, utilize, and have the capacity to send prescriptions with the tap of a button using this computer program in this manner sparing beneficial time.
Cons
At times, it takes different clicks to reach the conclusion objective we are attempting to fulfill additionally at times authentic notes truly gotten to be difficult to look at.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Shiv
"Acquisitions Leader ", 100-499 employees
Aug 20, 2021
All inclusive software
All inclusive software
Pros
Allscripts include all the needs of a medical practice into a single system. It can integrate with other programs as well. It is easy to understand and using the documentation is a seamless experience too.
Cons
NA
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kathleen
Chiropractic Professional Center, 2-9 employees
Jul 07, 2021
Great for claims
Great for claims
Pros
It is amazing and we can always get our insurance claims through on time. Very simple to use even for beginners.
Cons
The interface looks outdated and is due for an upgrade.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Evangeline
Healthcare Management , 10-49 employees
Jun 02, 2021
Love it!
Love it!
Pros
The software is really user-friendly. I love being able to use it to summarize my notes and treatment plans.
Cons
It sometimes freezes though because my Pc is old.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Jamie
Blood Bank of Puloski, 500-999 employees
Jun 02, 2021
Customer service is amazing
Customer service is amazing
Pros
It is very easy to use. We trust the vendors because they have been with us from the start. The customer support is very polite and helpful.
Cons
There are some items on the contract that I did not understand. I suggest you read it
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Maria
Maria Elena Gonzeles MD, 2-9 employees
Jun 02, 2021
Business ethics are solid
Business ethics are solid
Pros
We have signed a contract and happy with this company. It has a flexible scheduling system. The reporting feature is very powerful.
Cons
Their service could use a bit improvement.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Rick
Carolina Ophthalmology, 50-99 employees
Apr 19, 2021
The best solution
The best solution
Pros
We no longer have to maintain paper records. The switch over was smooth and now we are organized with streamlined communication.
Cons
The medication prescription window is difficult to use.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Rhonda
CHCW, 100-499 employees
Apr 14, 2021
Brilliant product
Brilliant product
Pros
The functions are automated which makes it easy for us to carry out any task. They conduct annual meetings with clients to find out what we want to see in the software.
Cons
There were delays when we were first setting up the system but nothing major.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Angela
All Women OB-GYN, 10-49 employees
Apr 10, 2021
The worst software I have ever used
The worst software I have ever used
Pros
It does not autofill information for patient examinations I have not done before.
Cons
The electronic forms are terrible. It took the patient more than four attempts yesterday to sign on a consent form.
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Zoe
CTCA, 100-499 employees
Apr 01, 2021
The worst software I have ever used
The worst software I have ever used
Pros
It does not autofill information for patient examinations I have not done before.
Cons
The electronic forms are terrible. It took the patient more than four attempts yesterday to sign on a consent form.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
3
Zoe
CTCA, 100-499 employees
Apr 01, 2021
Dynamic flow of data without any issue
Dynamic flow of data without any issue
Pros
Straightforwardness and dynamism, user-friendly interface.
Cons
Well, there isnt any major con.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jess
Hospital and health care, 10-49 employees
Mar 22, 2021
Great Feedback
Great Feedback
Pros
It was clear and recorded all nursing homes in an organized way
Cons
It took time to load and broke down often.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Madison
Freelancer Tutor, 1000+ employees
Mar 11, 2021
AllScripts is the most exceedingly bad EMR that I have worked with
AllScripts is the most exceedingly bad EMR that I have worked with
Pros
It does not overpopulate data for exams that I havent done such as cranial nerve exam. But, at that point once more, it doesnt overpopulate anything.
Cons
It takes a very long time to stack so a few of my patients get really restless. It moreover reloads the computer program in the event that you take off it for a whereas which is incredible in terms of understanding security, but once more, it takes until the end of the time to reload.
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Zoe
Medical Practice, 100-499 employees
Mar 05, 2021
Best EMR among all
Best EMR among all
Pros
It is simple and listed the nursing homes in an organized manner
Cons
Shows some glitches sometimes and often breaks down.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Vanessa
-, 1000+ employees
Mar 02, 2021
Delighted with software
Delighted with software
Pros
It is really convenient to add any new product to the inventory list
Cons
All the features in the software are not known.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Dacia
Hospital and Health Care, 50-99 employees
Feb 26, 2021
Allscripts Opinion
Allscripts Opinion
Pros
It has a great product support. They help us any time of the day, even if it is day or night. You email them your problem and they reply immediately.
Cons
We have been working on this software for a very long time and there are no major problems faced to date.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Robert
Health, Wellness and Fitness, 50-99 employees
Feb 26, 2021
Not worth your money
Not worth your money
Pros
The only good thing about this software is that it is very well laid out. It does have many aspects of EHR software.
Cons
Customer support is bad. The software is not flexible, not even a little bit. ITs too expensive for the features it is offering.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Anna g
Office Manager, 2-10 employees employees
Oct 31, 2020
Consistent and intelligent
Consistent and intelligent
Pros
Our favorite thing about Allscripts is how easy it is to create templates. It is quite easy to navigate.
Cons
This software tends to freeze which can be super annoying sometimes. Once it freezes, we are automatically kicked out of the system.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Julia S
Nurse Practitioner, 51-200 employees employees
Oct 30, 2020
Great software
Great software
Pros
Sending referrals is a lot easier. Internal fax is outstanding. Awesome software.
Cons
Tools for documentation are a little weird. No shortcuts or anything.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Kelsey
Beacon Medical Group, - employees
Oct 30, 2020
Impressive
Impressive
Pros
Allscripts offers a high level of customization. It is very easy to navigate. Full marks for its features.
Cons
The support takes a little longer to respond which can cost us a little but other than that, awesome software.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Shae Lynn B
Clinical Manager, 11-50 employees employees
Oct 29, 2020
Efficient and Intuitive
Efficient and Intuitive
Pros
Allscripts is an awesome software and the scheduling feature is awesome. It is very user friendly.
Cons
A lot of steps are required to perform certain tasks which can get quite boring and time-consuming.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Lori L
Billing Manager, 11-50 employees employees
Oct 22, 2020
It saves time
It saves time
Pros
I no longer have to physically search for paper charts.
Cons
It proves to be labor-intensive nonetheless.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Rhonda
CHCW, 51-200 employees employees
Oct 22, 2020
Needs a lot of improvements
Needs a lot of improvements
Pros
MIPS portal is very nice. Good features
Cons
Crashes a lot and very expensive for what it is and what it offers
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Stuart P
Office Manager, 2-10 employees employees
Oct 21, 2020
Can do better
Can do better
Pros
Charting is really simple. It makes communication very easy.
Cons
Unable to see a patients insurance card through the chart.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Heather H
Referral Coordinator, 1,001-5,000 employees employees
Oct 21, 2020
Very useful
Very useful
Pros
you can track things and maintain records.
Cons
they change their login setting a lot which is annoying.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Amy
Advanced HealthCare, 11-50 employees employees
Oct 14, 2020
Not flexible, waste of money
Not flexible, waste of money
Pros
Good layout and easy to use.
Cons
Allscripts is extremely expensive and not flexible. The features it offers are not worth your money or your time. Lags a lot too.
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Anna g
Office Manager, 2-10 employees employees
Sep 24, 2020
False promises.
False promises.
Pros
When I was about to purchase the software it seemed very impressive in what it said it would deliver however, it was very misleading.
Cons
Every additional feature such as MIPS, ECPS, and more cost extra. In the end, you end up paying a ton of money! The billing is also very confusing and long. They also take forever to clear billing issues.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Jeffrey
Jeffrey L. Horstmyer, MD, PA, 2-10 employees employees
Sep 03, 2020
They fooled us.
They fooled us.
Pros
Their presentation and pitch to sell us the software were great but they failed to deliver on every single thing!
Cons
You will be charged extra for every single thing! Every extra feature has a huge price tag in hidden charges.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Daniel
Summit Healthcare, 501-1,000 employees employees
Sep 01, 2020
WORST EHR SOFTWARE
WORST EHR SOFTWARE
Pros
Not even a single thing.
Cons
Every single promise was fake. Nothing about this software is true. The features are bad and hard to work with. It takes a long time to open the features.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Buffy J
-, - employees
Aug 19, 2020
should be better
should be better
Pros
I like flowsheets.
Cons
not user friendly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amber
Hospital & Health Care, 10,000+ employees employees
Jun 16, 2020
Inefficient EMR
Inefficient EMR
Pros
Switching between inpatient and outpatient platforms is a bit easier.
Cons
A one-stage process in most EMRs is 5 strides in Allscripts. Fundamental regular elements of clinical consideration are not practical or require long workarounds and support isnt useful and has delayed actualizing any changes. I have used many EMRs and each has its upsides and downsides, yet I currently cant seem to discover one thing that is good about Allscripts over different EMRs. I would not suggest Allscripts as a single platform EMR.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Daniel
Summit Healthcare, 501-1,000 employees employees
Feb 11, 2020
Needs to come back in the competition
Needs to come back in the competition
Pros
I like that there are places where we can view the flowsheets in a grid type way so as to look and compare data.
Cons
They need to make changes to the system and get back in the competition. They need to be more competitive and should also be more user-friendly. It is a bit complex when it comes to charting as there are many ways to chart and view things.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Amber
Hospital & Health Care, 10,000+ employees employees
Nov 20, 2019