Last Updated

Key Takeaways

Generated from the text of customer reviews

Althea Smart EHR is a cloud-based system for outpatient and multispecialty practices, used by physicians, front‑desk staff, and billing teams. It’s valued for its intuitive design and mobile access, especially in family medicine, though some users note missing advanced features for specialties. The software has now enhanced AI-powered ambient charting and expanded telemedicine capabilities.

Our Verdict

Althea Smart EHR is a reliable option for mid-to-large outpatient and multispecialty practices that need scalable and cloud-based solutions. It suits teams with high volumes of patients requiring coordinated workflows. Though the pricing feels higher for smaller clinics, it offers great value for those looking for growth. We recommended it to practices that prioritize efficiency and adaptability.

Althea Smart EHR Specifications

  • Appointment Management/Scheduling
  • E-prescriptions
  • Lab integrations
  • Patient Portal

Althea Smart EHR Features

Smart Charting

Althea Smart EHR offers an intuitive charting experience, allowing providers to document patient encounters using dictation, macros, templates, or traditional typing. Features like 'Copy' and 'Merge' enable users to incorporate information from previous visits, while 'favorites' provide quick access to essential data, streamlining the documentation and ensuring accurate documentation.

See How It Works
AI-Powered Ambient Charting

Althea Smart EHR features AI-powered ambient listening technology that captures, transcribes, and structures patient-clinician conversations into SOAP notes in real time. This tool reduces documentation time by hours each day, decreases administrative burden, and minimizes errors. By automating notetaking, it allows providers to focus more on patient interactions while maintaining accurate and complete clinical records.

See How It Works
Althea Health – Patient Portal

The ‘Althea Health Patient Portal’ strengthens patient-provider communication by enabling patients to update their demographics, sign forms, pay balances, and check in remotely, helping ensure patients arrive prepared for visits—all pending clinician review. iPhone users can also share data from their Health app directly with their provider or share documents for more comprehensive care.

See How It Works
Telemedicine

Althea Smart EHR offers a fully integrated telemedicine solution with high-quality, HIPAA-compliant virtual visits—accessible directly from the patient chart. Patients automatically receive a link to join, making virtual visits simple, secure, and just as convenient as in-person care.

See How It Works
Medical Billing

Althea Smart EHR enables instant claim generation as soon as a note is closed, providing full visibility of ICD and CPT codes tied to each visit. Users can edit codes and view the linked progress note for complete billing clarity and improved practice revenue. For added support, its Revenue Cycle Management (RCM) service, managed by local experts in Southern California, allows providers to delegate billing tasks and stay focused on value-based care.

See How It Works

Pros And Cons of Althea Smart EHR

Pros

  • Exceptional integration with Apple products

  • Improves practice management

  • Reduces charting time with smart phrases

Cons

  • Lacks marketing tools

  • Occasional pharmacy selection login reset

Althea Smart EHR Reviews

Total 12 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

V
Velina

Medical Practice, 51-100 employees

More than a year

4.0

“My experience with Althea”

Pros

Althea is really easy to use right from the start. It's flexible and adapts well to how my practice works. Since using it, managing the daily tasks and keeping everything organized has become much smoother and less stressful for me.

Cons

I'm really looking forward to when the interface with our ASC software is finished.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B
Bianca

Medical Practice, 1-10 employees

More than a year

5.0

“Very reliable and useful”

Pros

It's very flexible and offers tons of features that can be customized for each practice's specific needs. That means it fits well with how I like to work and what my patients require, instead of forcing me to change my style.

Cons

Pricing is the only issue but it's pretty reasonable for all the features it has.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

G
Gevorg

Medical Practice, 1-10 employees

More than a year

5.0

“Easy to use with lots of options”

Pros

I really appreciate how flexible and efficient It is. The speech and dictation features work incredibly well even when I speak with an accent. It's nice that it can accommodate different ways of speaking without any problems.

Cons

Pricing is a thing, the EHR runs on iPad and iPhone but the front desk uses a desktop.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Frequently Asked Questions

Who are the typical users of Althea Smart EHR?

Typical users include outpatient clinics, doctors, physicians, hospital-based systems, and specialty practices such as pain management, family medicine, dermatology, and behavioral health.

What level of support does the software offer?

Althea Smart EHR provides support via form submission and a dedicated resource center for user assistance and guidance.

What languages does Althea Smart EHR support?

The platform supports the English language.

Does the software have a mobile app?

Yes, Althea Smart EHR software has a mobile app.

What type of pricing plans does Althea Smart EHR offer?

Althea Smart offers three subscription plans billed monthly per provider: the Introductory Plan starts at $295/user/month for first-time customers, the Essential Plan starts at $545/user/month, and the Premium Plan starts at $795/user/month. Additionally, the RCM Service Plan is available with customized pricing. Reach out for a customized Althea Smart EHR pricing quote.

Is the platform free?

No, Althea Smart EHR is not free.

What other apps does the software integrate with?

AltheaSmart integrates with a variety of applications across labs, radiology, pharmacy, billing, communication, and data services. It also supports features such as appointment reminders and real-time communication tools. Additional integrations include Office Ally Practice Mate, Waystar, NewCrop, Labcorp, Medline Plus, and Wolters Kluwer, among others.

Does the platform offer an API?

Yes, Althea Smart EHR software does offer an API.

How does Althea Smart EHR improve usability and reduce inefficiencies?

Althea Smart EMR features an intuitive design that streamlines navigation and daily workflows. Tools like Althea speech enable quick, hands-free documentation, helping reduce inefficiencies in clinical operations.

Does the software offer a demo?

Yes, practitioners can request an Althea Smart demo to explore the platform’s capabilities in more detail.