Medical Practice, 51-100 employees
More than a year
“My experience with Althea”
Pros
Althea is really easy to use right from the start. It's flexible and adapts well to how my practice works. Since using it, managing the daily tasks and keeping everything organized has become much smoother and less stressful for me.
Cons
I'm really looking forward to when the interface with our ASC software is finished.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“Awesome & super user-friendly”
Pros
Honestly, It is really simple and user-friendly. It includes all the features that I need to run my medical practice efficiently, so I don't feel like I'm missing anything important. Everything I need is right there and it makes my workflow a lot easier.
Cons
I don't have any negative comments. The EHR works well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Fantastic work”
Pros
I've been impressed with how intelligent the system is. It's easy to understand even if you're not super tech-savvy and it gives me tons of helpful information. That makes it easier for me to make informed decisions and keep up with patient care.
Cons
Honestly, there's nothing I didn't like, everything has been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“Smooth and easy to operate”
Pros
One thing I really enjoy about this app is how user-friendly it is. The features are well-designed to help create an efficient workflow especially when I'm working through patient charts. It saves me time and lets me focus more on the patients than on the software.
Cons
Sometimes when we pick the pharmacy to send meds, the app just kicks me out and I have to log in again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“user-friendly tool”
Pros
What's really great is that all the important information about my patients is right there on the very first screen I see when I open the chart. That setup has made my job a lot easier because I don't have to click around searching for details, everything I need is right in front of me.
Cons
I can't think of anything wrong right now. I'm happy with this system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“I'm happy with it”
Pros
The ease of use in real-time is a big plus for me. Using the voice-to-text feature with Dragon software makes documenting patient visits so much quicker and less tiring. It's a game changer when it comes to handling paperwork efficiently.
Cons
Not much to complain about but I wish there were more options to integrate with other companies like x-ray software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Hospital & Health Care, 11-50 employees
Less than 6 months
“Works great and very helpful”
Pros
The interface is really simple and very easy to use. Even if you're new to it, you won't get lost or overwhelmed. Everything is laid out clearly, so you can focus on your work without struggling with complicated menus.
Cons
Nothing to say here, the EMR has been easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Easy to use with lots of options”
Pros
I really appreciate how flexible and efficient It is. The speech and dictation features work incredibly well even when I speak with an accent. It's nice that it can accommodate different ways of speaking without any problems.
Cons
Pricing is a thing, the EHR runs on iPad and iPhone but the front desk uses a desktop.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Very reliable and useful”
Pros
It's very flexible and offers tons of features that can be customized for each practice's specific needs. That means it fits well with how I like to work and what my patients require, instead of forcing me to change my style.
Cons
Pricing is the only issue but it's pretty reasonable for all the features it has.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“Great customer support”
Pros
It saves me so much time daily because it's user-friendly and easy to navigate. On top of that, the support team is fantastic and they're quick to respond whenever I have a question or run into any issues which gives me peace of mind.
Cons
They need to improve the drug units option in the eRx section.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
Less than a year
“simple to use”
Pros
When I had to switch to a new EHR system, it was stressful but the IT manager made the whole process a lot easier than I expected. He was patient, responsive and helped me every step of the way. Even now if I have any questions or problems, he's quick to assist, so using the system feels smooth.
Cons
You have to open a new tab every time you want to look at a chart and I wish patient phone numbers showed up as soon as you click their name.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Medical Practice, 1-10 employees
More than a year
“one of the leading EHRs”
Pros
One feature I love is being able to use Althea on my iPad. It makes it so much easier to carry my computer around with me as I move from room to room. Plus charting patients' information is really easy and quick which lets me spend more time focusing on the care they need.
Cons
I can't use some of the pharmacy's limited frequency wording, which is frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7