Total 12 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V

Velina

Medical Practice, 51-100 employees

More than a year

4.0
October 2024

My experience with Althea

Pros

Althea is really easy to use right from the start. It's flexible and adapts well to how my practice works. Since using it, managing the daily tasks and keeping everything organized has become much smoother and less stressful for me.

Cons

I'm really looking forward to when the interface with our ASC software is finished.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jackie

Medical Practice, 1-10 employees

More than a year

5.0
July 2024

Awesome & super user-friendly

Pros

Honestly, It is really simple and user-friendly. It includes all the features that I need to run my medical practice efficiently, so I don't feel like I'm missing anything important. Everything I need is right there and it makes my workflow a lot easier.

Cons

I don't have any negative comments. The EHR works well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steven

Medical Practice, 1-10 employees

More than a year

5.0
July 2024

Fantastic work

Pros

I've been impressed with how intelligent the system is. It's easy to understand even if you're not super tech-savvy and it gives me tons of helpful information. That makes it easier for me to make informed decisions and keep up with patient care.

Cons

Honestly, there's nothing I didn't like, everything has been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Emily

Hospital & Health Care, 1-10 employees

More than a year

5.0
July 2024

Smooth and easy to operate

Pros

One thing I really enjoy about this app is how user-friendly it is. The features are well-designed to help create an efficient workflow especially when I'm working through patient charts. It saves me time and lets me focus more on the patients than on the software.

Cons

Sometimes when we pick the pharmacy to send meds, the app just kicks me out and I have to log in again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MA

MARCO A.

Medical Practice, 1-10 employees

More than a year

5.0
July 2024

user-friendly tool

Pros

What's really great is that all the important information about my patients is right there on the very first screen I see when I open the chart. That setup has made my job a lot easier because I don't have to click around searching for details, everything I need is right in front of me.

Cons

I can't think of anything wrong right now. I'm happy with this system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ara

Hospital & Health Care, 11-50 employees

More than a year

5.0
July 2024

I'm happy with it

Pros

The ease of use in real-time is a big plus for me. Using the voice-to-text feature with Dragon software makes documenting patient visits so much quicker and less tiring. It's a game changer when it comes to handling paperwork efficiently.

Cons

Not much to complain about but I wish there were more options to integrate with other companies like x-ray software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Shivam

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
July 2024

Works great and very helpful

Pros

The interface is really simple and very easy to use. Even if you're new to it, you won't get lost or overwhelmed. Everything is laid out clearly, so you can focus on your work without struggling with complicated menus.

Cons

Nothing to say here, the EMR has been easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gevorg

Medical Practice, 1-10 employees

More than a year

5.0
July 2024

Easy to use with lots of options

Pros

I really appreciate how flexible and efficient It is. The speech and dictation features work incredibly well even when I speak with an accent. It's nice that it can accommodate different ways of speaking without any problems.

Cons

Pricing is a thing, the EHR runs on iPad and iPhone but the front desk uses a desktop.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

B

Bianca

Medical Practice, 1-10 employees

More than a year

5.0
July 2024

Very reliable and useful

Pros

It's very flexible and offers tons of features that can be customized for each practice's specific needs. That means it fits well with how I like to work and what my patients require, instead of forcing me to change my style.

Cons

Pricing is the only issue but it's pretty reasonable for all the features it has.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

Svetlana

Medical Practice, 1-10 employees

More than a year

5.0
November 2023

Great customer support

Pros

It saves me so much time daily because it's user-friendly and easy to navigate. On top of that, the support team is fantastic and they're quick to respond whenever I have a question or run into any issues which gives me peace of mind.

Cons

They need to improve the drug units option in the eRx section.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Malak

Medical Practice, 1-10 employees

Less than a year

5.0
October 2023

simple to use

Pros

When I had to switch to a new EHR system, it was stressful but the IT manager made the whole process a lot easier than I expected. He was patient, responsive and helped me every step of the way. Even now if I have any questions or problems, he's quick to assist, so using the system feels smooth.

Cons

You have to open a new tab every time you want to look at a chart and I wish patient phone numbers showed up as soon as you click their name.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Ali

Medical Practice, 1-10 employees

More than a year

5.0
October 2023

one of the leading EHRs

Pros

One feature I love is being able to use Althea on my iPad. It makes it so much easier to carry my computer around with me as I move from room to room. Plus charting patients' information is really easy and quick which lets me spend more time focusing on the care they need.

Cons

I can't use some of the pharmacy's limited frequency wording, which is frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7