Last Updated
Key Takeaways
Generated from the text of customer reviews
RXNT offers integrated EHR, practice management, billing, and e-prescribing tools for outpatient practices. Users appreciate its affordability, intuitive interface, and cloud-based access. It supports small to mid-sized clinics with customizable workflows, though some mention limited reporting depth and occasional delays in customer support. Recent updates include the release of an Ambient IQ transcription, documentation tool.
Our Verdict
RXNT is a reliable option for independent providers and small practices needing an affordable, integrated system. It fits teams focused on clinical documentation, scheduling, and billing without enterprise-level complexity. Pricing is accessible for small teams, and mobile access adds value for on-the-go workflows. Recommended for cost-conscious care teams.
Overall Rating
Based on 250 users reviews
4.1
Rating Distribution
Positive
81%
Neutral
12%
Negative
7%
Starting Price
$319
/month/provider
RXNT Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is RXNT?
RXNT is a cloud-based healthcare software suite designed for ambulatory practices and specialty providers. Founded in 1999, the company delivers ONC-certified tools for electronic health records, e-prescribing (including controlled substances), practice management, billing, patient engagement, and telehealth. All modules can be used individually or as an integrated platform, which gives practices flexibility in adoption.
The platform emphasizes compliant prescribing, and automated claims processing to reduce administrative burden while supporting better patient outcomes.
What Is RXNT Best For?
The software stands out with its PHR portal, which allows patients to schedule appointments, update healthcare information, and pay bills online. This all-in-one portal enables greater transparency and gives patients more control over their healthcare journey.
How Much Does RXNT Cost?
The vendor offers the following subscription options (all plans come with an annual contract):
- Full Suite – $319/month/provider
- PM Bundle – $207/month/provider
- EHR Bundle – $118/month/provider
- E-Prescribing – $665/year/provider
Disclaimer: The pricing is subject to change.
RXNT Integrations
The software supports integration with a range of third-party platforms, including:
- Scalabull
- RevolutionEHR
How Does RXNT Work?
Here’s how you can navigate the software’s dashboard and make use of its features:
- Log in to the software from any device using your credentials
- Access the full suite of integrated solutions within the centralized dashboard
- Schedule appointments and send automated reminders to patients
- Manage and document patient health records with customized templates, charts and forms
- Customize charts, forms and workflows within each specialty-focused solution
- Access the eRx software solution for efficient prescription management
- Use the patient portal for billing, appointments and secure messaging
- Conduct video visits for remote care using the telehealth functionality
- Analyze performance metrics and financial reporting to optimize operations
- Submit accurate claims and reduce denials with revenue cycle management tools
Who Is RXNT For?
RXNT EHR software is suitable for healthcare facilities of all sizes across a variety of specialties, including:
- Family medicine
- Primary care
- Pediatrics
- Mental and behavioral health
- Urology
- Physical therapy
RXNT Use Cases
Based on user reviews feedback and our analysis of the platform’s features, RXNT is great for medical practices in the following scenarios:
Independent Clinics Needing Streamlined E-Prescribing
Smaller medical practices and solo physicians often need a simple way to handle prescriptions. RXNT provides an easy-to-use e-prescribing platform that connects directly with pharmacies. It lets users save favorite pharmacies, prefill medications, and coordinate prescriptions between clinicians and support staff. Reviews note that staff find it easy to prepare scripts for provider approval. This process keeps prescriptions organized.
Hospice/Palliative Care Settings Needing Controlled Substance Workflow Support
Hospice and palliative-care providers often need to prescribe controlled medications quickly and safely. These settings require strict regulatory compliance while ensuring patients receive timely care. RXNT helps by offering Electronic Prescribing of Controlled Substances (EPCS), support for clinician co-signatures, and real-time pharmacy integration.
Reviewers say they appreciate how ‘staff can enter orders for a controlled substance, and the doctor can sign electronically in real-time,’ and that it offers a ‘safe and secure prescribing program that is compliant.’
Practices With Heavy Administrative Burdens Looking For Usability
Medical practices that are overburdened by administrative complexity benefit when the software is simple to onboard, easy to navigate, and reduces data entry friction. RXNT provides logical dropdowns, intuitive user interfaces, templates for charting and medication, with patient demographics automatically or easily populatable. In reviews, users highlight that the system is ‘very easy to navigate’ and that the ‘patient profile is clear and direct’, showing it is easy to learn and straightforward to navigate.
Multi-Location Or Multi-Provider Practices Requiring Standardization
Organizations operating across multiple sites or with multiple providers rely on RXNT to maintain consistent workflows. Shared templates, standardized charting, and synchronized prescribing workflows help teams stay aligned, reducing duplicate work and maintaining accuracy across locations. Administrators benefit from unified data visibility for reporting and operational oversight.
FQHCs Managing Discounted Billing And PPS Claims
Federally Qualified Health Centers (FQHCs) often navigate complex reimbursement requirements, including sliding-fee discounts, Fee-for-Service (FFS), and Prospective Payment System (PPS) billing. RXNT automates these processes by applying discounts in real time, standardizing payer workflows, and tracking encounter-level claims for compliance and reporting.
Reviews emphasize that RXNT “automatically applies sliding-fee discounts” and “keeps billing workflows consistent across payers,” helping FQHCs minimize manual recalculations and maintain financial accuracy.
RXNT User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Efficient Template Design | Patient Information Management |
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|
Users consistently praise RXNT’s wide variety of templates, customizable options, and clear layout. Many mention that templates make documentation easier and help in transitioning smoothly from paper to digital. | This feature draws the most criticism. Users report duplicate patient profiles, difficulties updating information, and inefficiencies in navigating patient data. Nearly half of reviewers describe it as frustrating and error-prone. |
Streamlined e-Prescribing Process | Charting Performance & Usability Issues |
|
|
The e-prescribing process is frequently highlighted for its convenience, accuracy, and ability to integrate well into workflows. Users appreciate the speed and reliability, with only a minority mentioning set-up challenges or glitches. | Charting is among the least positively rated features. While a minority of users appreciate its customizable templates and the ability to link charts to patient files, most express frustration with frequent system freezes, layout errors, and limited customization options. These recurring issues significantly impact overall user satisfaction. |
HIPAA Compliance & Security | Customer Support & Onboarding |
|
|
Users strongly value RXNT’s compliance and security. The platform is considered trustworthy for safeguarding sensitive patient data and meeting HIPAA standards. Negative feedback is rare. | Customer Support & Onboarding ranks among the least positive areas. Many users cite slow response times, unhelpful interactions, and onboarding frustrations. Only a small portion of reviewers express satisfaction with the support experience. |
Is RXNT Right For You?
If you are looking for an affordable, fully integrated electronic health record and practice management solution, RXNT may be a great fit for your practice. Its cloud-based software offers a complete suite of products that can streamline workflows, improve patient care and boost overall efficiency. The software is compatible with both Windows and MAC. Android and iOS applications are also available.
The vendor offers everything you need to run a practice smoothly, including medical billing, electronic prescribing, patient engagement tools, and telehealth. Each cost-effective product functions seamlessly as a stand-alone system or integrates effortlessly into a unified practice management package. RXNT solutions are built on the same platform, which eliminates the need for complex interfaces and ensures smooth data flow.
RXNT also prioritizes security and compliance. It adheres to strict information security policies and houses data in SOC-2-certified centers. Additionally, the software is HIPAA compliant and holds the 2015 ONC Health IT Certification, ensuring patient privacy and demonstrating its commitment to industry standards.
Ready to take the next step? Check out RXNT reviews or call us at (661)-384-7070 to learn exactly how this software can benefit your facility.
RXNT Features
Electronic Health Records
RXNT EHR Software (including EPCS-certified e-prescribing) gives users real-time access to patient health and prescription history. Users can view and create patient charts as well as request and review lab tests – which are automatically uploaded to patient charts. It also meets MACRA requirements to achieve MIPS incentives.
Practice Management
RXNT PM is an ICD-10-compliant practice management tool that helps practices manage revenue charge capture, control medical billing and collections, and schedule patients across multiple locations. Mobile check-in options allow users to send patient reminders and check for insurance eligibility. Increase speed and accuracy of charge capture eligibility checks, automatic code scrubbing, and claims submission with RXNT EMR and leverage convenient superbills.
Medical Billing
The automated medical billing module is easy to learn, customizable and flexible. It’s also one of the most cost-effective and accurate in the industry. Its cloud-based product lets medical billing professionals access their practice's financial information and patient data quickly from anywhere at any time. The entire claims process—from charge capture to full reimbursement—can be managed for multiple practices in one central location.
Electronic Prescribing
Robust e-prescribing streamlines the prescription process, saving your organization time and resources and ensuring patients get their medications promptly. This digital solution offers flexibility, reliability, and efficiency at a cost-effective price. Additionally, it enables secure prescription transmission and provides direct access to each state's prescription drug monitoring program (PDMP) for better clinical outcomes.
Telehealth
The telehealth feature allows users to conduct secure virtual patient visits using platforms like Doxy.me. Healthcare providers can easily document these encounters using RXNT’s encounter forms, ensuring seamless integration with their existing telemedicine solutions. This enables users to provide convenient virtual care without disrupting your practice's workflows, allowing for smooth operations and efficient billing.
Pros And Cons of RXNT
Pros
Provides automated billing solutions to increase profitability
Various customization options to meet the needs of different specialties and care settings
Efficient e-prescribing functionality streamlines the medication management processes
Compatible with mobile devices for on-the-go access
Streamlines administrative workflows for optimized operational efficiency
Cons
The learning curve may be steep for some users, according to some verified user reviews
Customization options may require additional time and effort
Some specialty-specific templates could be improved
RXNT Reviews
Total 250 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars52%
4
Stars29%
3
Stars6%
2
Stars5%
1
Stars7%
Share your experience
Hospital & Health Care, 1-10 employees
“reasonably priced!”
Pros
It is simple to use and affordable, with integrated billing, scheduling and a patient portal. It includes ready-made chart templates for simple notes and I find it quick to add patient records and send orders to labs or pharmacies for medications.
Cons
I have to select several different forms to create a complete note and there's no way for me to merge multiple forms into a single encounter.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mental Health Care, 1-10 employees
“Strikes perfect balance”
Pros
I've found it to hit the sweet spot between being simple and powerful. Its easy to use, integrates smoothly with my daily routine and offers every core feature I need. Their support staff replies quickly and that responsiveness really helps.
Cons
Generally, I only run into a few small bugs or occasional slowdowns but they happen infrequently and haven't meaningfully disrupted my day-to-day work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 1-10 employees
“You can customize prescriptions”
Pros
RXNT is really user-friendly. I've been able to customize prescriptions to suit my needs which I couldn't do with other platforms I've tried. I rarely run into problems retrieving prescriptions when necessary and refill requests generally come through smoothly without any issues.
Cons
I find it difficult to reach someone quickly when I need assistance. Most of the time my support requests come up while I'm trying to send a prescription for a patient and getting hold of a customer service rep in that moment can be frustratingly slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
6
Functionality
9
Frequently Asked Questions
How long does it take to implement RXNT software?
The implementation time for RXNT varies depending on factors such as practice size, type of solution, and customization needs, typically ranging from a few days to a few weeks.
Is RXNT cloud-based?
Yes, RXNT is cloud-based.
What level of support does RXNT provide?
RXNT offers phone and email support options. The vendor has a dedicated customer service team and support staff that offers regular system upgrades.
What are the main features of RXNT?
RXNT's main features include e-prescribing, practice management, EHR, patient engagement, medical scheduling, and telehealth.
How much does RXNT cost?
RXNT offers four standard pricing plans which include, Full Suite ($319/month/provider), PM Bundle ($207/month/provider), EHR Bundle ($118/month/provider), and E-Prescribing ($665/year/provider). Contact us for a personalized RXNT pricing quote tailored to your specific requirements.
Which languages does RXNT support?
RXNT supports the English language.
Does RXNT offer a free trial?
No, RXNT does not offer a free trial.
Does RXNT have a mobile app?
Yes, RXNT offers a mobile application that works on both Android and iOS devices.
Is RXNT free?
No, RXNT is not free.
What other apps does RXNT integrate with?
RXNT integrates with several third-party programs like Scalabull and RevolutionEHR. Get in touch with us to know more about RXNT’s integration arrangements.
Does RXNT offer an API?
Yes, RXNT offers an API.
Who are the typical users of RXNT?
The typical users of RXNT include specialties like family medicine, pediatrics, urology, and more.
