Explore Tebra – a comprehensive healthcare solution resulting from the combined power of Kareo and PatientPop. Empower your practice with seamless workflows, patient engagement, and cutting-edge technology. Elevate patient journey with Tebra's comprehensive platform, designed to optimize business operations and deliver high-quality care. Get started today!

Tebra Specifications

Appointment Management/Scheduling

E-prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is Tebra?

Overview

Tebra, formed through the combined power of Kareo EMR and PatientPop software, is a comprehensive practice automation solution for independent practices. The software combines a certified electronic health record system, practice management tools, patient engagement solutions, and data analytics into a single integrated system. It automates and streamlines key business and clinical workflows, empowering practices to improve operational efficiency, optimize practice growth, and modernize every step of the patient journey.

What Is Tebra Best Known For?

The software stands out with its robotic process automation feature, which leverages advanced automation technology to simplify complex billing workflows. Its powerful automation capabilities are fully integrated into the comprehensive Tebra platform, helping practices boost productivity, reduce manual work, and strengthen their revenue cycle management through intelligent automation of core billing processes.

Tebra Pricing

Pricing varies based on your practice’s size, type, and needs. Contact us for a personalized pricing quote tailored to your specific requirements.

Tebra Integrations

Tebra integrates with over 60 different EHRs and several other third-party platforms. However, the vendor has not disclosed more information regarding its specific integrations.

How Does Tebra Work?

Here’s how you can get started with the software:

  • Log in to the software using your credentials
  • Manage your practice profile and settings within the admin dashboard
  • Market your practice using integrated tools for websites, SEO, reputation management, and ads
  • Schedule appointments online and configure available booking slots
  • Send automatic appointment reminders to patients via text, email or voice
  • Collect patient intake forms digitally before office visits
  • Document clinical notes, prescribe medications, and order labs electronically
  • Send SMS text messages to patients right from the Tebra’s message center
  • Submit insurance claims and track payments using built-in billing tools
  • Gain insights into practice performance with integrated analytics and reporting tools
You can also schedule a free Tebra demo to get a quick visual walkthrough of the software’s functionalities.

Who Is Tebra For?

Tebra is the complete operating system suitable for small-to-mid sized new and independent medical practices. It is used across a variety of healthcare specialties, including:

  • Family medicine
  • General practice
  • Pediatrics
  • Physical therapy
  • Mental health
  • Gastroenterology

Is Tebra Right For You?

If you are an independent healthcare practice looking for an all-in-one solution to manage your practice, Tebra may be a good fit. Its integrated platform allows practices to streamline workflows, market their services, and engage patients – all from one place. The software also offers powerful analytics and reporting tools that provide actionable insights to help practices understand performance and identify growth opportunities.

Tebra's care delivery module allows practices to maximize reimbursements and earn positive adjustments simply by charting as usual. It also takes on the complexity of payment programs and value-based reimbursements.

The vendor offers customer support and resources to help practices get the most out of its software. Additionally, it employs reasonable and appropriate physical, electronic, and organizational safeguards to protect sensitive patient information.

Still not sure if Tebra is the right choice for you? Contact us at (661) 384-7070, and we will help you make the best decision.

Tebra Features

Tebra's practice growth technology equips practices with a robust suite of marketing tools designed to enhance visibility and engagement within the healthcare landscape. It offers features such as practice websites, search engine marketing, reputation management, and advertising on social media platforms to strategically connect providers with the right patients. Overall, these solutions help users grow their web presence, attract more patients, and optimize their practice for the digital world.

how it worksSee How It Works

The software offers a 24/7 scheduling system that helps practices simplify the appointment booking process, attract new patients and enhance retention. It enables seamless scheduling for both in-person and telehealth visits, enabling patients to book directly with a practice and reducing administrative burdens for staff. This not only frees up valuable time for critical tasks but also streamlines appointment confirmations and reduces no-shows.

how it worksSee How It Works

Tebra offers a cloud-based, ONC-certified EHR solution designed to streamline day-to-day clinical workflows. With integrated billing, telehealth functionalities, and streamlined workflows for eRx and eLab ordering, it empowers practices with a comprehensive toolkit to deliver quality care throughout the entire patient journey. This flexible system allows users to create notes using various formats, templates, and customizable text shortcuts, tailored to their specific medical specialty.

how it worksSee How It Works

Tebra provides a complete suite of tools to streamline the medical billing process for healthcare providers. It allows users to enroll, submit, track, and reconcile claims from a centralized platform. The healthcare software also offers robust reporting and analytics, communication tools, and different payment methods, ensuring clinicians can efficiently manage their financial processes and enhance overall revenue performance.

how it worksSee How It Works

Pros and Cons of Tebra

Pros

  • User-friendly interface for easy navigation and seamless integration
  • Offers powerful analytics to drive business insights
  • Centralized system reduces administrative burdens and enhances collaboration
  • Simplifies billing and collections processes
  • Provides practice growth tools to connect practices with the right patients

Cons

  • Potential learning curve for new users, according to some Tebra reviews
  • Limited configuration options for custom modules
  • Some specialty templates could be improved

Tebra Reviews

Overall Rating

3.5

206 Reviews

Rating Distribution

5

star

(95)

4

star

(28)

3

star

(20)

2

star

(15)

1

star

(48)

April 2024

Worst company I have ever worked with in my entire career

Bonnie

Hospital & Health Care

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

Pros

There's nothing good to mention.

Cons

Without a doubt, this is the worst company I have ever worked with. I'm a Tebra customer, and our clinics switched to Tebra on 11/23. However, Tebra still hasn't properly transferred our data. I haven�t get a response or any solution from anyone form the support team.

April 2024

Different name, same terrible product

Greg

Medical Practice

Ease of use

6

Value for money

4

Customer Support

2

Functionality

4

Pros

The only thing I like about this tool is its interface as it is quite attractive.

Cons

There are so many problems, it's hard to even list them all. The scheduling software often drops appointments and the customer service is completely incompetent. The billing system doesn't provide accurate reports, which leads to missing many claims that I thought went through. The system crashes regularly. They make grand promises before you buy, but I'm still waiting for things that were supposed to be done within a couple of months of signing up. They assure you that someone will call you back, but it rarely happens. It's nearly impossible to get a manager on the phone. They changed their name due to their terrible reputation, but it's the same awful product. I know it sounds like I'm just ranting, but I'm so exhausted from dealing with them. I've truly had enough.

April 2024

Be careful--- for medical practices

iqbal

Medical Practice

Ease of use

3

Value for money

1

Customer Support

1

Functionality

5

Pros

The interface functions well and it is easy to navigate the windows for billing.

Cons

Terminating their services is a real struggle. I can't even do it online. When I call, they initially claim it's terminated, but then they say it's not and continue to bill me and send me to collections. We wanted to terminate because we couldn't find a competent outside biller who would use their software. We reached out to them, and they gave us three names. We tried two, but it ended up wasting a lot of our time and money. Eventually, we had to do the billing in-house until we could switch software and find an external company to handle billing.

April 2024

Cannot get customer support

Annette

Health, Wellness and Fitness

Ease of use

2

Value for money

4

Customer Support

2

Functionality

2

Pros

At present there is nothing extraordinary about this tool. Yes, the notes are ok and so are Microsoft Word documents.

Cons

It is a major issue that I can't collect payments from patients. In the past, their customer care has been very terrible and it takes weeks for them to get back to you. Or sometimes, when I have left a review, they immediately call me, and that doesn't look good.

April 2024

Initially good but is now unusable

Durwood

Mental Health Care

Ease of use

4

Value for money

2

Customer Support

2

Functionality

4

Pros

At first we thought that the Tebra team is trying to understand the requirements of a mental health practice from a business and functional perspective. However this wasn�t the case.

Cons

I have to say, their customer service is the absolute worst in the industry. The process they have for deactivating a provider is ridiculously time-consuming and complex. I have actually spent up to 2 hours on the phone with them just to deactivate a provider.

March 2024

Nothing left since pandemic

Anthony

Medical Practice

Ease of use

4

Value for money

4

Customer Support

2

Functionality

4

Pros

Before the pandemic, I used a less efficient system. With this one, I had direct phone support, free onboarding, and user-friendly features. It compresses a lot of information, which takes time to master. Cutting off support abruptly is unacceptable.

Cons

When it comes to seeking assistance, direct phone contact with a human is lacking. Instead, all customer support inquiries are directed to a single overwhelmed individual via email. Unfortunately, responses to these emails can take days, leaving users feeling stranded. Additionally, the training videos provided are outdated and do not align with the current software versions, leaving users to navigate the system largely on their own despite paying a significant monthly fee of $300 to $400.

March 2024

Disappointing

Lincoln

Health, Wellness and Fitness

Ease of use

6

Value for money

3

Customer Support

2

Functionality

6

Pros

I'm deeply disappointed with the agency's services for web development and patient scheduling applications. Despite their promises and advertisements, they failed to fulfill their commitments. The quality of the web development work was subpar, lacking essential functionalities and design elements we had discussed. Furthermore, the patient scheduling application was left incomplete, leaving us without a crucial tool for our operations. This lack of follow-through and professionalism has caused significant setbacks for our business. Based on my negative experience, I would advise others to approach this agency with caution.

Cons

I experienced nonexistent service from the department. When attempting billing, I was redirected to another department, creating a frustrating loop.

March 2024

Not worth the expense

Gina

Cosmetics

Ease of use

8

Value for money

2

Customer Support

2

Functionality

2

Pros

Quick and professional setup team. Overall, great product offerings.

Cons

The services don't match the standard promised in the sales pitch. Despite receiving credits, the billing department attempts additional charges instead of absorbing the credits.

March 2024

excellent work tool

Dalice

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Super easy and practical, everything's in the app.

Cons

Patient intake and admission processes are straightforward, simplifying patient information input.

March 2024

Tebra Usage

Anita

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It's easy to use, great for scheduling in small to medium clinics.

Cons

Listing medications in alphabetical order or updating scripts when dose or directions change isn't possible, making medication management cumbersome.

Frequently Asked Questions

Kareo and PatientPop have joined forces as Tebra to modernize the patient care journey and support the connected practice of the future.