Tebra

Tebra

Claimed

Claimed

210 Review(s)

Overview

Tebra is an all-in-one platform trusted by over 42,000 independent medical practices and 1,600 billing companies. It unifies EHR, billing, patient engagement, and practice management into one streamlined system, helping you to plug revenue leaks caused by no-shows, manual processes, and slow reimbursements. By accelerating insurance payments and reducing administrative workload, Tebra delivers measurable financial impact, not just software. The result? Less time on busywork, more time with patients, and a stronger bottom line.
Overall Rating

Based on 210 users reviews

3.5

Rating Distribution

Positive

59%

Neutral

17%

Negative

24%

Starting Price
Custom

Tebra Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is Tebra?

Tebra is a comprehensive practice automation solution for independent practices and billing companies. Designed specifically for private practices, Tebra's ‘EHR+’ platform consolidates clinical workflows, billing, scheduling, and patient communication into a single, integrated system.

In addition to core billing and Electronic Health Record (EHR) functions, Tebra provides independent practices with marketing tools that help care providers manage their online presence and reputation. These practice growth features enable providers to attract and retain clients while keeping their operations running with minimal supervision.

What Is Tebra Best Known For?

It is best known for its integrated, all-in-one platform that incorporates built-in AI to streamline administrative operations, for instance, AI-powered note generation that speeds up charting. Tebra’s AI also powers automated review responses and reputation insights, helping practices maintain their online presence and patient satisfaction without manual effort.

By automating key processes from appointment scheduling to claims management and payment, Tebra helps practices and billing professionals boost productivity, reduce manual work, and accelerate insurance payments.

Tebra Pricing

Every practice and billing company has distinct needs, so the platform offers customized pricing tailored to your specific requirements. To receive a tailored quote, connect with a Tebra expert for a personalized assessment.

Tebra Integrations

The platform serves as a central hub with a robust ecosystem of integrations. It streamlines patient intake, form management, and payments, all from one unified interface. Tebra’s integrations with 60+ EHRs and third-party platforms enable users to:

  • Order prescriptions, lab tests, and imaging directly within the platform
  • Securely share patient data without switching systems
  • Deliver virtual care with built-in telehealth, no extra logins or tools needed
  • Integrate with existing EHRs, including legacy systems, to ease transitions

How Does Tebra Work?

Here’s a quick look at how Tebra helps independent practices and billing companies get back to what matters most:

  • Automate workflows: Tebra’s certified, cloud-based EHR streamlines charting, documentation, e-prescribing, and lab ordering. AI-powered ‘Note Assist’, customizable templates, and shortcuts reduce documentation time and manual effort
  • Simplify billing: Integrated billing and claims management automate charge capture, scrubbing, submission, eligibility verification, and denial management
  • Provide an exemplary patient experience: Tools for online scheduling, digital intake, HIPAA-compliant messaging, and reputation management to attract and retain patients
  • Make data-driven decisions: Receive in-depth business intelligence across scheduling, billing, patient engagement, and marketing. Analytics tools help track revenue trends and optimize digital presence
Ready to see it in action? Schedule a free Tebra demo or take a product tour to get a visual walkthrough of the software’s functionalities.

Who Is Tebra For?

Tebra is tailored for independent medical practices, specialty clinics, and medical billing companies that seek a fully integrated, cloud-native EHR+ platform. The platform is particularly well-suited for practices and billing companies that are looking to:

  • Consolidate their software: For practices tired of juggling multiple, disconnected systems for their EHR, billing, and patient engagement, Tebra offers a single, unified solution.
  • Grow their practice: Tebra’s marketing and patient communication tools are built to help attract new patients, manage online reputation, and improve patient retention.
  • Improve efficiency: If your staff spends too much time on administrative tasks, Tebra’s automation features, including AI-powered tools, are designed to free up time so they can focus on patient care.
  • Support across a variety of specialties, including General Practice, Psychiatry, Physical Therapy, Nurse Practitioners, and more!

If your business is a small, solo operation or a growing multi-provider group, Tebra is designed to streamline your daily workflow. Backed by a large user base, over 42,000 practices, and 1,600 billing companies, Tebra offers a unified solution for independent healthcare professionals looking to enhance operational workflows and business growth.

Tebra Use Cases

Based on our analysis of user reviews and Tebra's current offerings, we have identified some key scenarios where Tebra is a good fit for medical practices:

1. New Practices Seeking Quick, Easy Implementation

Tebra is suited for new or small practices that need to implement an EHR system quickly without any heavy setup or technical training. Reviews highlight its intuitive, ‘social media–like’ interface and guided onboarding program. The software’s process includes a dedicated account manager and role-based training through ‘Tebra University’. Most core functions are pre-activated four to six weeks before launch, allowing practices to familiarize themselves with the system ahead of going live.

2. Practices Requiring An Integrated All-In-One Platform

The platform is a strong fit for practices that want to manage clinical, billing, scheduling, and patient communication from a single system. User feedback notes that the platform assists healthcare providers in managing both clinical documentation and billing in-house while also handling patient communication and appointments within the same system.

3. Practices Looking To Improve Patient Communication And Marketing

Based on feedback gathered from users, Tebra is a strong fit for practices that want to strengthen patient engagement while also managing their reputation online. Its built-in tools for review management, automated reminders, and digital marketing help practices reduce phone calls, keep schedules filled, and build trust with new and existing patients.

Tebra User Sentiment

Most Positive Sentiments

Least Positive Sentiments

Ease of Use & Onboarding

Billing / Claims & Clearinghouse Issues

  • 90% were Positive
  • 5% were Negative
  • 5% were Neutral/Mixed
  • 30% were Positive
  • 55% were Negative
  • 15% were Neutral/Mixed

Users frequently praise how easy it is to navigate Tebra, clear labeling of tabs, intuitive layout, switching between windows, etc.

Many complaints about unreliable clearinghouse, rejected claims, difficulty in getting claims processed, and needing to resort to insurer portals directly. Billing is often cited as a major pain point.

Comprehensive Training / Learning Resources

Customer Support Responsiveness & Resolution

  • 85% were Positive
  • 10% were Negative
  • 5% were Neutral/Mixed
  • 40% were Positive
  • 30% were Negative
  • 10% were Neutral/Mixed

Users often mention Tebra University, videos/webinars, step-by-step help,  and onboarding coaches / trainers. These help especially new users get started.

While some users have good things to say about onboarding, many more are frustrated by slow responses, unresolved tickets, further delays, or gaps in service.

Feature Set: EMR + Telehealth + Practice Management Functionality

User Interface / App Limitations / Dashboard Missing Features

  • 70% were Positive
  • 10% were Negative
  • 20% were Neutral/Mixed
  • 25% were Positive
  • 60% were Negative
  • 15% were Neutral/Mixed

Many testimonials praise telehealth, charting, scheduling, practice management tools, and templates; their strongest functional areas.

Some users feel certain features are missing or poorly placed, e.g., patient intake forms not on the dashboard, a lack of customization for note templates, a desktop app only for certain billing operations, and UI feels inconsistent.

Is Tebra Right For You?

If your practice or billing company is looking to streamline operations, reduce administrative overhead, and improve patient and staff satisfaction, Tebra is a strong fit. By bringing together all key functions—from billing to AI-powered notes to patient scheduling—the platform can eliminate the need for disconnected, siloed tools, so you can focus on boosting revenue.

Tebra also offers dedicated customer support, onboarding resources, and training to ensure users maximize platform value. It meets HIPAA compliance standards and includes data security safeguards to protect sensitive patient information. Formerly Kareo, Tebra also holds the title of 2021 Best in KLAS for small practice ambulatory EHR/Practice Management solutions.

If you are ready to explore how Tebra aligns with your specific needs, you can request a personalized demo or free practice assessment. This provides a tailored plan and a firsthand look at how the software can improve workflows and support long-term growth.

Still not sure about Tebra? Contact our support team at (661) 384-7070 for further guidance.

Tebra Features

Tebra offers a cloud-based, ONC-certified EHR solution designed to streamline day-to-day clinical workflows. It integrates e-prescribing, e-lab ordering, billing, and telehealth into one platform. Providers can create notes with customizable templates, text shortcuts, and specialty-specific formats. The system also supports compliance with MIPS/MACRA and includes patient history tracking and mobile access for care delivery from any location.

See How It Works

Tebra provides a complete suite of tools to streamline the medical billing process for healthcare providers and billing companies. It allows users to enroll, submit, track, and reconcile claims from a centralized platform. The healthcare software also offers robust reporting and analytics, communication tools, and different payment methods, ensuring clinicians can efficiently manage their financial processes and enhance overall revenue performance.

See How It Works

Tebra’s patient-centric solutions are designed to attract and engage patients while reducing administrative overhead. The platform offers a 24/7 online scheduling system that supports both in-person and telehealth visits, improving patient journey and allowing them to book directly with the practice. This not only frees up valuable time for critical tasks but also streamlines appointment confirmations and reduces no-shows.

See How It Works

The software includes a 24/7 scheduling system that simplifies appointment booking and helps practices offer better patient experiences. Patients can schedule in-person or telehealth visits directly, while staff benefit from reduced administrative workload.

See How It Works

Tebra’s practice growth technology provides a full suite of marketing tools designed to improve digital visibility and patient acquisition. It offers features such as practice websites, search engine marketing, reputation management, and advertising on social media platforms to strategically connect providers with the right patients.

See How It Works

Tebra offers built-in analytics and reporting tools that give practices actionable insights into performance. Providers can track revenue cycles, patient engagement, and operational efficiency through customizable dashboards.

See How It Works

Pros And Cons of Tebra

Pros

  • User-friendly interface for easy navigation and seamless integration

  • Offers powerful analytics to drive business insights

  • Centralized system reduces administrative burdens and enhances collaboration

  • Simplifies billing and collections processes

  • Provides practice growth tools to connect practices with the right patients

Cons

  • Potential learning curve for new users, according to some reviews

  • Limited configuration options for custom modules

  • Some specialty templates could be improved

Tebra Reviews

Total 210 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

13%

3

Stars

10%

2

Stars

7%

1

Stars

24%

Share your experience

A

Annette

__, 1-10 employees

More than a year

1.0
September 2025

Awful

Pros

Good for billing,.

Cons

Not mobile compatible. Horrible customer service. Wishy-washy on costs and can't bother to be upfront about them. Dreadful schedule.

Rating Distribution

Ease of use

4

Value for money

1

Customer Support

2

Functionality

2

B

B

Allergy Centers, 1-10 employees

More than a year

1.0
July 2025

Didn't like it as a physician

Pros

Software was decent as a free platform in the past. Then, became increasingly more expensive over time when they started charging, which was expected. Now has become ridiculously expensive. Much better solutions out there for much less.

Cons

Since being purchased by Tebra, their management has a consistently increased costs and decreased their service level. Costs have now gone so high that we have to leave. They are now charging far more than other way better services like ECW or Meditab, that have way more functionality for each specialty. Plus, approximately once a month Tebra fails to send our claims to the clearinghouse, which takes us a month or two to realized resulting in late payment or non-payment. Costing us thousands of dollars.

Rating Distribution

Ease of use

4

Value for money

1

Customer Support

3

Functionality

1

LB

Lana B

Suncoast Trim Clinic, 1-10 employees

Less than 6 months

1.0
June 2025

The worst software/company all arpund

Pros

The promise that it could provide all Around support and customization

Cons

Interface, billing (patient billing impossible to set up) very expensive. Staff not helpful. Entrapment into contracts that you cannot get out of. Not ability to built custom H&P. Do not use them. You will regret it

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

Frequently Asked Questions

Tebra offers a comprehensive suite of tools, including EHR, billing and payments, patient experience, practice growth technology Kareo, and marketing. These features are designed to streamline workflows, reduce administrative burden, and help you get paid faster.

Yes, Tebra leverages AI to help you work faster and smarter. Key AI features include AI Note Assist for clinical charting and AI-powered review replies for reputation management.

Kareo and PatientPop have joined forces as Tebra to modernize the patient care journey and support the connected practice of the future.

Yes, Tebra healthcare software is cloud-based, allowing you to manage your practice from anywhere, at any time, on any device.

Tebra is an all-in-one platform built to help countless healthcare workers, independent medical practices, and billing companies thrive. It unifies EHR, billing, patient engagement, and practice management into a single, streamlined system to deliver measurable financial impact, not just software.

Yes, Tebra is a comprehensive EHR+ platform. It goes beyond being solely an EMR by connecting your most critical healthcare workflows: care delivery, revenue cycle management, front-office operations, and online visibility. The result is less administrative burden, better care, and stronger practice growth.

Tebra's all-in-one platform and dedicated support are purpose-built to solve the specific challenges of independent practices and billing companies, rather than large health systems. Unlike alternatives often criticized for poor customer service, Tebra focuses on optimizing practice success through unified technology, responsive support, and automation that improve practice well-being for both providers and staff.

Tebra electronic health record system acts as a central hub with a strong ecosystem of integrations. The platform integrates with 60+ different third-party applications.

Yes, the software offers a mobile app.

Tebra offers customizable and flexible pricing plans designed to fit the unique needs of your practice. To get a personalized pricing breakdown, you can connect with an advisor for a custom quote.

bra offers a comprehensive commitment to your success, beginning with the sales process and extending it through onboarding and ongoing technical support. You'll receive guidance from a dedicated onboarding manager, get answers from real people during support hours via phone, email, and web case, and have access to our Help Center, Tebra University, and a community of thousands of users.