Our athenahealth reviews frequently highlight the platform's widespread interoperability and user-friendly modules for documentation and prescribing. However, occasional feedback also cites steep subscription costs and average customer support responsiveness. There are also reports of technical issues after major software updates requiring vendor troubleshooting. Overall, athenahealth aims to deliver a full-service solution through continuous connectivity.
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Pros
Comprehensive billing and coding
Strong interoperability
Effective patient scheduling
Cons
Inconsistent customer service
System performance issues
Complexity in navigating reports
Total 551 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars35%
4
Stars37%
3
Stars14%
2
Stars5%
1
Stars9%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
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