AthenaHealth is an electronic health records and service provider for medical practices and hospitals. AthenaHealth reviews frequently highlight the platform's widespread interoperability and user-friendly modules for documentation and prescribing. However, occasional feedback also cites steep subscription costs and average customer support responsiveness. There are also reports of technical issues after major software updates requiring vendor troubleshooting. Overall, AthenaHealth aims to deliver a full-service solution through continuous connectivity.
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Pros
- Comprehensive billing and coding
- Strong interoperability
- Effective patient scheduling
Cons
- Inconsistent customer service
- System performance issues
- Complexity in navigating reports
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