WebPT is an EMR and billing solution for physical therapists and other rehab therapy professionals. The cloud-based software reduces billing time and seamlessly files electronic claims. Although its document cancellation process may pose some challenges, the software is equipped with advanced features, ensuring efficiency in reporting and analytics.

WebPT Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

View All Specifications

What Is WebPT?

Overview

WebPT serves a range of professionals, including physical therapy, pediatric therapy, occupational therapy, speech-language pathology, and pelvic health. For these specialities, it's practical for all practice sizes and settings.

The list of services includes electronic medical records (EMR) systems, billing, and analytics. There is a strong emphasis on billing compliance, ensuring that claims are thoroughly reviewed for accuracy before submission. WebPT also provides a Marketplace feature where products needed for these practices can be purchased at impressive rates.

What Is WebPT Best For?

One of WebPT's standout features is its specialized documentation system explicitly tailored for rehab therapy professionals. This feature ensures physical therapists can efficiently document patient care using industry-specific templates and workflows.

WebPT documentation features also include built-in compliance checks to ensure that all notes and records meet regulatory standards, reducing the risk of audit issues. Moreover, the documentation system is cloud-based, enabling therapists to access and update patient records from any location with Internet access.

WebPT Pricing

WebPT offers customizable pricing plans, including the Starter, Enhanced, and Ultimate. Contact us now for a personalized WebPT pricing quote based on your requirements.

WebPT Integrations

WebPT provides a secure and reliable platform for integrating healthcare facilities with multiple third-party applications, including:

How Does WebPT Work?

Here’s how you can get started with the software after its successful installation:

  • Log into your WebPT account using secure login credentials
  • Use the integrated calendar to book and manage patient appointments
  • Record patient arrival and complete intake forms electronically
  • Utilize industry-specific templates to document therapy sessions
  • Monitor patient progress with built-in assessment tools and outcome measures
  • Submit insurance claims electronically through the integrated billing system
  • Process payments and track billing statuses directly within the software
  • Create detailed reports to analyze clinical and financial performance
You can schedule a free WebPT demo to gain more insights into the software functionalities.

Who Is WebPT For?

WebPT is designed for multiple specialties and healthcare organizations of all sizes. The following professionals and practices use the application:

  • Physical therapy
  • Speech-language therapy
  • Behavioral health
  • Startup clinics
  • Multi-specialty practices
  • Enterprises

Is WebPT Right For You?

If you are seeking a secure, scalable, and efficient solution with a proven track record, WebPT could be the right choice for your practice. It is an ideal EMR and billing solution for physical therapists, occupational therapists, and speech-language pathologists, offering specialized features. WebPT's scalability allows it to grow with your practice, accommodating more users and patients as needed. It also prioritizes security, adhering to HIPAA standards, and employing robust measures to protect patient data.

The software’s excellence is recognized through prestigious awards, including Best in KLAS for Outpatient Therapy 2024, TrustRadius Most Loved 2024, and Momentum Leader 2024, highlighting its strong performance, user satisfaction, and industry leadership.

Still unsure if it is the right choice for you? Contact us at (661) 384-7070, and our customer support specialist will help you make an informed decision.

WebPT Features

The integrated scheduling feature streamlines appointment management for rehab therapy practices. The intuitive calendar system allows users to easily book, reschedule, and manage patient appointments. It includes automated reminders to reduce no-shows and improve patient attendance.

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The billing services and revenue cycle management (RCM) feature of WebPT simplifies the financial management of rehab therapy practices by streamlining the front office operations. It includes tools for submitting electronic claims, tracking denials, and managing payments, ensuring a smooth and efficient billing process.

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The software strongly emphasizes compliance and security to protect patient information and ensure regulatory adherence. It is HIPAA-compliant and includes secure data storage, access controls, and regular audits.

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The reporting and analytics feature provides valuable clinical and financial performance insights. Rehab therapists can generate detailed reports to track key performance indicators, monitor patient outcomes, and make data-driven decisions. The analytics tools help practices identify trends, optimize operations, and improve the quality of remote therapeutic monitoring.

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Interoperability allows practices to exchange data effortlessly with practice management systems, billing platforms, and other healthcare technology solutions. It enhances workflow efficiency and ensures all relevant information is accessible when needed.

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Pros and Cons of WebPT

Pros

  • Industry-specific templates and workflows tailored for rehab therapy
  • Responsive and helpful customer support team
  • Integrated billing and RCM services streamline financial operations
  • Robust compliance and security measures

Cons

  • Less user-friendly document cancellation process
  • Limited customization options for some templates

WebPT Reviews

Overall Rating

4

89 Review(s)

Rating Distribution

5

star

(35)

4

star

(33)

3

star

(12)

2

star

(2)

1

star

(7)

July 2024

Review for Webpt

Shelby

Hospital & Health Care

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Pros

I love that the system is grand, incorporating billing, notes and schedules all in one place.

Cons

I am frustrated with how often the system needs updates or maintenance.

June 2024

It's good but goes down a lot

Loretta

Medical Practice

Ease of use

10

Value for money

7

Customer Support

3

Functionality

10

Pros

Scheduling is pretty simple and charting works well. There are many ways to perform each function.

Cons

The system frequently goes down. There was one occasion when it was down for an entire day, leaving our 16 medical offices unable to function. Usually it goes down for about two hours each week and/or experiences slowness. It often says its overloaded with "requests" for access. The support is virtually nonexistent.

May 2024

Declining in value and quality

Steve

Hospital & Health Care

Ease of use

7

Value for money

4

Customer Support

2

Functionality

4

Pros

The EMR improves workflow during evaluations.

Cons

The customer service is absolutely poor. Responses are slow and issues are rarely addressed quickly. Onboarding a new clinician is far more difficult than it should be. The process which should be simple is often made painstakingly complex by WebPT. Features frequently fail to work. We waited nearly a year for the waitlist feature to be fixed which is important for tracking new referrals. Consequently, we had to manually track new clients using a separate technology to avoid losing business. The system is often unreliable due to outages or downtime. We have had to implement "downtime" policies and procedures more frequently than anticipated. The cost is not justified by the overall value, and the price has been increasing according to the recent information from WebPT.

May 2024

Bad decision

Mike

Medical Practice

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

Pros

Creating notes in the EMR is relatively easy. REACH is very helpful for staying in touch with both current and former patients.

Cons

The components of WebPT such as EMR and billing, do not communicate with each other. The billing program does not obey to standard accounting processes.

April 2024

Meets All Your PT Needs

Tameka

Medical Practice

Ease of use

8

Value for money

6

Customer Support

10

Functionality

7

Pros

Web PT simplifies documentation needs even for those new to charting. The templates available for crafting notes and meeting documentation requirements are better than those on other platforms I've used.

Cons

I did not like that the TheraBill feature was not integrated into a single platform. Even though the two systems are linked, its inconvenient to use a separate web-based system for submitting claims.

April 2024

Will never recommend it to anyone

Garima

Medical Practice

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

Pros

Completing SOAP notes is easier and quicker though initial evaluations and progress notes still take a significant amount of time.

Cons

I am concerned about customer service, billing and overall professionalism.

April 2024

WebPT , a good alternative yet costly

Muhammad

Hospital & Health Care

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

Pros

The user friendliness and integration with Therabill are great. I really like that WebPT appointments are color-coded which is very helpful.

Cons

There are better, more cost-effective options available that offer additional features.

March 2024

Basic EMR/EHR

Anonymous

Hospital & Health Care

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

Pros

I really like the templates for various special tests and exams in PT. They make documenting test data during evaluations, progress notes and discharges much easier.

Cons

I wish WebPT had a smart phrase or list feature like Epics, which auto-populates phrases or lists by typing in a shortcut to make documenting more efficient.

March 2024

Stay away from this EMR

Faigy

Medical Practice

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

I feel like the system is not very efficient or provider centered.

Cons

Both customer service and the EMR seem to get progressively worse with each upgrade.

February 2024

Warning about WebPT!

Molly

Medical Practice

Ease of use

10

Value for money

3

Customer Support

3

Functionality

3

Pros

The scheduling feature and the automatic reminder texts/emails are the features which I like the most

Cons

The connection between their partner software (Theraplatform) frequently excludes superbills. Unless I compare them daily I won't submit all my claims, resulting in lost revenue. Switching clearinghouse companies is a hassle as they prematurely disconnect the original clearinghouse and assign tasks piece by piece before starting a new connection. This leads to significant delays in revenue and their response time is very very slow.

Frequently Asked Questions

The WebPT cost depends on the size of the medical facility. Contact us today for a custom quote!