Last Updated

Key Takeaways

Generated from the text of customer reviews

Microsoft Planner is a cloud-based task management tool built into Microsoft 365. Marketing, IT, and HR teams use it most for short-cycle coordination, with educational institutions benefiting the most due to its no-cost bundling. While it is praised for offering value for money, the main complaint is limited depth for complex projects and thin reporting. Microsoft made Planner Agent generally available in June 2026.

Our Verdict

Microsoft Planner suits organizations already working in the Microsoft 365 ecosystem more than first-time buyers. It fits mid-sized teams running short, department-level projects. Its pricing is reasonable compared to dedicated project management platforms, fair for a task-tracking tool rather than a full portfolio suite. We recommend it for teams wanting structured tracking without a new line item.

Microsoft Planner Specifications

  • Data Import/Export
  • Time Tracking
  • Collaboration
  • Data Visualization

Microsoft Planner Features

Grid, Board, Schedule, And Charts Views

The application lets users switch between four layouts for the same plan: a spreadsheet-style grid, a Kanban-style board, a calendar-based schedule, and a charts view that summarizes task status. Switching views doesn't create a separate data set, so a task edited in the grid updates automatically in the board and schedule too. This suits teams where some members prefer scanning a list and others prefer visual cards, since both can work from the same plan without translating information between formats.

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Prebuilt Plan Templates

Microsoft Planner offers prebuilt templates for common functions, such as marketing campaigns, software development cycles, and new-hire onboarding. Each template comes with relevant buckets and sample tasks. Using it, teams can adjust to match their own processes rather than building a plan from an empty board.

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Timeline View And Task Dependencies

On paid Planner plans, tasks can be linked so one task's start or finish date depends on another, and the Timeline view displays these dependencies as a Gantt-style chart across the length of a project. This differs from the base Grid or Board views, which show task status but not how tasks affect each other's scheduling. Teams running multi-phase projects, where a delay in one task pushes back several others, get a visual record of that chain instead of tracking it by hand.

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Goal Management

Plan goals can be set at the organizational, team, or project level and linked to the tasks that support them. So, progress on a goal reflects the status of the tasks tied to it. On plans with a Microsoft 365 Copilot license, goal creation and tracking can be assisted through natural-language prompts. This lets leadership see whether day-to-day task work is actually moving a stated objective forward.

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Microsoft Planner Key Sentiments

Most Positive Sentiments

Workflow Automation

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88.89% Positive

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5.56% Neutral

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5.56% Negative

Seamless integration with the Microsoft 365 ecosystem enhances collaboration and task management, allowing teams to effortlessly synchronize their workflows across Outlook and Teams. Users appreciate the minimal effort required to incorporate it into their daily routines.

Seamless Integration

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100% Positive

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0% Neutral

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0% Negative

Seamless integration with Microsoft 365 applications enhances collaboration and task management, allowing users to effortlessly link tasks, files, and conversations. This unified ecosystem significantly boosts productivity and simplifies workflows for teams.

Task Management

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96.3% Positive

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3.7% Neutral

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0% Negative

The seamless integration with Microsoft 365 enhances team task management, while the user-friendly interface simplifies task organization. Its effective visibility and collaborative features empower teams to track progress effortlessly, making project management efficient and straightforward.

Least Positive Sentiments

Project Timeline Visualization

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6.45% Positive

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25.81% Neutral

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67.74% Negative

A limited number of timelines visible on the display creates challenges for users trying to manage multiple projects effectively. The dashboard and graph features need enhancements to improve overall usability and clarity in project tracking.

Recurring Task Management

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17.86% Positive

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32.14% Neutral

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50% Negative

Users express frustration over the inability to set recurring tasks, limiting effective planning. The lack of flexible scheduling options and reminders hampers task management, highlighting a need for significant improvements in this area.

Competitive Analysis

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37.04% Positive

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22.22% Neutral

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40.74% Negative

Users find the platform's features less robust compared to competitors, limiting flexibility and customization. Many suggest enhancements like a sandbox environment and improved integrations to better meet the needs of complex projects.

Pros And Cons of Microsoft Planner

Pros

  • Drag-and-drop boards make updates quick

  • Tasks stay connected to Teams

  • Email follow-ups can become tasks

  • Buckets keep work visually organized

  • Deadlines and owners stay visible

Cons

  • Buckets and labels offer limited flexibility

  • Complex projects need stronger planning tools

  • Reporting provides only a basic overview

Microsoft Planner Pricing

Microsoft 365 Business Basic

Microsoft 365 Business Standard

Microsoft 365 Business Premium

Planner Plan 1

Planner and Project Plan 3

  • Chat, call, meet up to 300 attendees

  • Manage customer appointments

  • Standard security

  • Anytime phone and web support

  • 1 TB of cloud storage per user

  • Business-class email

  • Web and mobile versions of: Word, Excel, PowerPoint, Outlook

  • All the features of Microsoft 365 Business Basic, and:

  • Tools to create personalized documents

  • Professional layouts

  • Easily host webinars

  • Attendee registration and reporting tools

  • Desktop versions of: Word, Excel, PowerPoint, Outlook

  • Everything in Microsoft 365 Business Standard, and:

  • Access and data control

  • Cyberthreat protection

  • Advanced security

  • Everything in Planner in Microsoft 365, plus:

  • Sub-tasks

  • Premium plan templates

  • View portfolios

  • Backlogs and sprints

  • Milestones

  • Create custom task fields

  • Create task dependencies

  • Calendar, Timeline (Gantt), and People views

  • Project goals

  • Everything in Planner 1, plus:

  • Task history

  • Baselines and critical path

  • Advanced dependencies with lead and lag

  • Assignments view

  • Create portfolios

  • Project desktop

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Microsoft Planner Reviews

Total 108 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Share your experience

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
April 2024

“Smart and Simple Task Manager”

Pros

Microsoft Planner seamlessly integrates with the entire Microsoft 365 software ecosystem, which my team and I extensively use. Whether it is coordinating on Teams or scheduling on Outlook, Planner makes communication and task delegation a breeze.

Cons

I have noticed that Microsoft Planner tends to lag with larger projects. As my team added more tasks, it started slowing down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Jordan

Manufacturing, 51-100 employees

More than a year

5.0
April 2024

“Solid Project Management Software”

Pros

it serves as an excellent basic project management solution, especially if you do not require advanced features. It effectively keeps track of action items and due dates, making project management straightforward.

Cons

It might feel limiting for more complex projects, but it suits my needs well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Natalia

Marketing, 51-100 employees

More than a year

4.0
April 2024

“Helpful for task tracking”

Pros

When it comes to team priorities and task tracking, I find Microsoft Planner really helpful. It helps me stay on top of our teamwork and control lists effectively.

Cons

I have a clearer perspective on tasks with higher priority now.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Frequently Asked Questions

Does Microsoft Planner offer an API?

Yes, the software offers an API.

What language does Microsoft Planner support?

Microsoft project management Planner supports a wide range of languages including English, Russian, Arabic, Danish, French, German, among others.

What other apps does Microsoft Planner integrate with?

The software integrates with other Microsoft 365 applications such as Teams, SharePoint, Outlook, and Power Automate.

Does Microsoft Planner have a mobile app?

Yes, Microsoft Planner supports mobile devices and has mobile apps available for both iOS and Android devices.

What types of pricing plans does Microsoft Planner offer?

Microsoft Planner starts at $7/user/month, paid yearly, through Microsoft 365 Business Basic. Premium plans start at $10/user/month for Planner Plan 1 and go up to $30/user/month for Planner and Project Plan 3. Microsoft also offers a 30-day free trial of Planner's premium features. Contact us for a Microsoft Planner cost estimate.

Who are the typical users of Microsoft Planner?

This software can benefit project teams across various fields, including manufacturing, retail, healthcare, education, construction, and more.

What level of support does Microsoft Planner offer?

Microsoft offers various support options for Microsoft 365, including Planner. These options may include online documentation, knowledge base articles, community forums, and paid support plans.