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Microsoft SharePoint

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Key Takeaways

Generated from the text of customer reviews

Microsoft SharePoint is a Microsoft 365 collaboration and document management platform particularly used by financial services, insurance, and medical device firms. Users consistently appreciate its structured document management and deep Microsoft 365 integration. That said, navigation and permission complexity draw the most criticism. Microsoft SharePoint has introduced a redesigned experience that focuses on improving user engagement and content management.

Our Verdict

SharePoint suits mid-market and enterprise organizations that are already operating within the Microsoft ecosystem, especially where strong permission controls are required. Its pricing sits within a fair range for enterprises, though smaller businesses may find it costly. We recommend it for organizations prepared to invest in proper setup and administration.

Microsoft SharePoint Specifications

  • Task Management
  • Reporting
  • Resource Allocation
  • Employee Management

Microsoft SharePoint Features

Custom Agents

The software provides AI assistants that let users build a custom AI agent in a few clicks and specify which content it can access. The agent then answers natural language questions using only that scoped information, which keeps responses focused rather than pulling from an entire site's data.

See How It Works
SharePoint Advanced Management

This feature gives governance tools inside the SharePoint admin center to track content sprawl, lifecycle changes, and site permissions across the organization. Reports flag inactive sites, oversharing risks, and files exposed to more users than intended, and admins can restrict access or block downloads directly from those findings.

See How It Works
AI Page Creation

Microsoft SharePoint lets users create pages using pre-set templates like Newsletter or Event, or through open prompts where a user describes what they want, and AI suggests layouts and content. Once a page exists, users can adjust design elements or rewrite text directly within the page editor before publishing.

See How It Works
Document Library

The platform stores files in a structured list, showing details like creator, folder, and last-modified date. Users can add, edit, delete, or link content, and they're notified when a tracked file changes. Sites can hold multiple libraries that are useful for keeping one project or client's files separate from another's.

See How It Works
Work IQ

It supports the connection between SharePoint and Microsoft 365 Copilot. This feature maps context across an organization's files, sites, and conversations and then surfaces what's relevant to a specific question. It does so without bypassing existing security and governance policies. As a result, Copilot answers are grounded in the organization's actual knowledge instead of giving general information.

See How It Works
Document Collaboration And Co-Authoring

With this solution, multiple people can open and edit the same Word, Excel, or PowerPoint file at once, with changes visible to every collaborator in real time. Editing also works offline, syncing automatically once reconnected, and any conflicting changes are flagged for review.

See How It Works

Pros And Cons of Microsoft SharePoint

Pros

  • Centralizes intranet communication and document management in one place

  • Makes easier to create collaborative workspaces

  • Supports collaboration within team

Cons

  • Creating dynamic sites is somewhat limited

  • Navigation can be confusing for new users

Microsoft SharePoint Pricing

Microsoft 365 Business Basic

Microsoft 365 Business Standard With Copilot

Microsoft 365 Business Premium With Copilot

  • paid yearly (no teams)

  • $7.00 per user per month, paid yearly (teams)

  • Custom business email

  • Web and mobile versions of Word, Excel, PowerPoint, and Outlook

  • Automatic spam and malware filtering

  • 1 TB cloud storage per user

  • 10+ additional business apps

  • Discovery, classification, and protection of sensitive data

  • Anytime phone and web support

  • Policy-based identity and access management for up to 300 users

  • paid yearly (no teams)

  • $23.00 per user per month, paid yearly (teams)

  • Secure AI with access to create and use agents

  • Reasoning AI for research and data analysis

  • Automatic spam and malware filtering

  • Core identity and access management for up to 300 users

  • Secure AI built for work, powered by Work IQ, with access to create and use agents

  • paid yearly (no teams)

  • $32.00 per user per month, paid yearly (teams)

  • Core identity and access management for up to 300 users

  • Custom business email

  • Chat, call, and meet with Microsoft Teams

  • 1 TB of cloud storage per user

  • AI chat experience with web grounding, writing assistance, data analysis, and access to agents

  • Anytime phone and web support

  • 10+ additional apps for your business needs

  • Automatic spam and malware filtering

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Microsoft SharePoint Reviews

Total 23 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

26%

4

Stars

52%

3

Stars

17%

2

Stars

4%

1

Stars

0%

Share your experience

A

Anonymous

Information Technology and Services, 11-50 employees

3.0
December 2025

“Great for Organizing Projects, But UI Needs Improvement”

Pros

I'm really happy that it stores every file from my team projects in one neatly organized, central place where they are easy to find.

Cons

Honestly, I often find the user interface cluttered and confusing, which makes it tougher than it should be to use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

LK

Lokesh K.

Financial Services, 101-500 employees

4.0
December 2025

“Share Point”

Pros

It keeps all project files in a single location and it makes collaborating with teams that are geographically separated much easier. I also find it useful when building websites.

Cons

For small businesses like mine, the product is quite pricey and hard to justify and as a newcomer I struggled to understand it. On top of that, it can feel sluggish at times.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

NK

Nirmal K.

Enterprise, 500+ employees

5.0
December 2025

“Effortless Secure Data Sharing Across and Beyond Our Organization”

Pros

Securely sharing data both inside our organization and with external people is incredibly easy with this, making collaboration a simple task.

Cons

It would be a big help if an existing link could be edited so users can change the access type, rather than having to create a new link each time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Frequently Asked Questions

Does Microsoft SharePoint offer an API?

Yes, it offers an API.

What language does Microsoft SharePoint support?

Microsoft SharePoint supports around 50 languages, including English, Chinese, Arabic, French, Hindi, Korean, Japanese, Turkish, Portuguese, Swedish, Thai, Vietnamese, and more.

What other apps does Microsoft SharePoint integrate with?

The software can integrate with various Microsoft products, such as Outlook, Power Automate, Power Apps, Excel, Copilot, Teams, and Office.

Does Microsoft SharePoint have a mobile app?

Yes, it has a mobile app for iOS and Android devices.

What types of pricing plans does Microsoft SharePoint offer?

The vendor offers Microsoft SharePoint plans with or without Microsoft Teams. Plans with teams include (Business Basic: $5.40/user/month, Business Standard with Copilot: $20.30/user/month, Business Premium with Copilot: $28.80/user/month). Whereas plans without teams with Microsoft Teams are: (Business Basic: $7.00/user/month, Business Standard with Copilot: $23.50/user/month, Business Premium with Copilot: $32.00/user/month). A one-month free trial is also available. Users can also request a customized Microsoft SharePoint cost quote.

Who are the typical users of Microsoft SharePoint?

It suits businesses across various industries and sectors, such as education, manufacturing, financial services, retail, and healthcare.

What level of support does Microsoft SharePoint offer?

The platform provides phone and web support along with a knowledge base.