NetSuite OpenAir Software

NetSuite OpenAir

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Key Takeaways

Generated from the text of customer reviews

NetSuite OpenAir is a PSA system used for managing project work across service-based organizations. It is commonly found in consulting firms, IT services, and public-sector teams handling structured client work. Users often point to its reporting flexibility and system connectivity as strengths. However, creating advanced reports can be difficult, as users often need a clear understanding of underlying data structures before building more complex reports. In January 2025, Oracle rebranded it as SuiteProjects Pro and introduced homepage charts, expanded search, and collaboration features.

Our Verdict

NetSuite OpenAir stands as a strong fit for organizations running high profile client work where coordination between delivery and billing carries more weight than simplicity. It tends to suit established service firms that can absorb a heavier operational setup. While pricing sits above smaller tools, it makes more sense for teams operating at scale. Best considered for NetSuite-aligned enterprises seeking long-term structure.

NetSuite OpenAir Specifications

  • Time Tracking
  • Reporting
  • Budget Management
  • Resource Allocation

NetSuite OpenAir Features

Reporting And Dashboards

NetSuite OpenAir software streamlines the process of creating user-friendly dashboards and reports. In addition, it provides everyone with fast access to critical information. It includes additional features designed explicitly for billing, invoicing, project accounting, and analytics. These tools help users streamline their operations and set up all tasks in order. NetSuite is web-based, so subscribers can synchronize it with their existing systems.

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Cloud-Based Solution

The platform is cloud-based; so all user data is safely backed up in virtual servers. It is hosted as a web platform so users can access their accounts from any device or browser. Project administrators using the interface have the freedom to move and take their work wherever they go.   NetSuite OpenAir also provides mobility services businesses with all-time cloud access, allowing their users to operate wherever they want—on the go, at client sites, or remotely. It can be used with OpenAir Connect to streamline HRM, CRM, PM, and ERP. Further, subscribers can integrate their previous databases with the software to protect all their information.

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Visual Presentation

The program's dashboard function provides a complete overview of the project, allowing viewers to see all the relevant workflow data in one place. The information here is presented through graphs, tables, and (Gantt) charts that are easy to read. As a result, managers can monitor KPIs and other metrics with just a glance.   Further, you can view summarized monthly, yearly, weekly, and daily plans within seconds. Summary creation features help in saving time through a quick overview of tasks, projects, and quotes. Users can even present real-time data to revamp presentations meant for potential clients.

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Built-in Templates

NetSuite OpenAir offers templates for analytics tracking and presenting/consolidating progress reports. Users can change the interface's settings to see only the data they're interested in. These reports help managers track deliverables and project efficiency. It can also create annual reports with complete customization. In addition, subscribers can share these screenings with stakeholders and use the data for professional presentations.

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Detailed Timesheets

The time tracking feature helps managers track user activities and project status. The detailed timesheets used in this function are updated automatically and are equipped to show individual users and teams working on the same project. Users can move between and complete their tasks in a timely manner, before the incident of any assigned due dates. Further, users can schedule reminders, alerts, and notifications against specified timeframe events, and even reject timesheets (under administrative accounts).

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Resource Coordination

NetSuite OpenAir project management software enables managing work assets (personnel and equipment) around the globe [without any restrictions of physical location]. also provides comprehensive resource optimization capability to ensure that the right resources are working on suitable projects at the right time The resource coordination feature supports allocating company resources to tasks based on project needs, employee skills, expertise, and availability. It also helps track resource usage and manage assignments across teams and locations. The software also makes it possible for businesses to coordinate their resources working between multiple officials, locations, and teams.

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Financial Ease

The tool's flexible project accounting design attribute effectively monitors and controls project revenues, expenses, and profitability across the project's life cycle while ensuring that the project is completed on time and under budget. To complement things, the NetSuite OpenAir platform includes a robust billing engine that guarantees clients are billed appropriately and on time (with precise expense report tracks), improving cash flow. In addition, revenue recognition technology allows for the separation of revenue kinds and the ability to identify revenue streams accurately.

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Project Billing And Invoicing

NetSuite Open Air PM software facilitates accurate tracking of all costs and expenses associated with a project, including the prices tethered to labor, materials, and equipment. This helps project managers and financial professionals to better understand the financial status of a project, and make more informed decisions about budgeting and resource allocation. It can streamline invoice generation and payment processing. Further, this system enables project administrators and other stakeholders with real-time visibility into project finances, including the status of invoices and payments.

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Project And Task Management

Users can divide projects into milestones and schedule them with the Calendar integration. This functionality – available via the NetSuite OpenAir mobile app, in addition – offers easy scheduling of tasks and assignments flexibility. You can appoint tasks according to skills, teams, and capabilities.

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Pros And Cons of NetSuite OpenAir

Pros

  • Easy reporting and project visibility tools

  • Stellar, Comprehensive, Robust Integrations

  • Supports multiple timesheets for the same time period

Cons

  • Cluttered layout with small, hard-to-read interface elements

  • Reports of system lag impacting daily task execution

NetSuite OpenAir Reviews

Total 49 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

31%

4

Stars

55%

3

Stars

8%

2

Stars

2%

1

Stars

4%

Share your experience

RPW

Richard Pete W.

Gaming Bros, NY, 11-50 employees

4.0
February 2023

NetSuite beats Airtable

Pros

If you're a game or software developer, I did say don’t look anywhere else but NetSuite to automate your workflow. We have tried all the big names like Airtable, ClickUp, Workzone and more but none of them come close to this. The design is highly intuitive and it's cost-effective when you consider the value you get for each dollar.

Cons

I’d be a 5/5 fan if they’d reduce the pricing a bit.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

J

Jamie

Gilbreath communications , 1-10 employees

5.0
January 2023

Corporative staff!!!

Pros

Their development team is really cooperative as they always listen to our requests and make sure to address them.

Cons

No problems to mention.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

K

Kyle

Transactis, 1-10 employees

4.0
January 2023

Has excellent features!!!

Pros

NetSuite software is perfect for time tracking, project management and invoicing, especially for a professional services organization like ours. It really helps cut down on administrative work by smoothly integrating all these key functions. By setting up your projects from the start, it makes it way easier for us to manage both the team and the projects effectively.

Cons

The software is a great for fully integrating project management and administration. Yes it did take me some time to get the hang of all the little quirks but once I got the hang of it, it became so easy to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Frequently Asked Questions

What types of pricing plans does NetSuite OpenAir Software offer?

NetSuite OpenAir features two plans starting at around $399/month for the Professional Suite and around $899/month for the Enterprise Suite. Get a custom NetSuite OpenAir cost quote.

Who are the typical users of NetSuite OpenAir?

NetSuite OpenAir supports Large Enterprises, Mid Size Businesses, Non-Profit, Public Administrations, Small Businesses.

What languages does NetSuite OpenAir support?

NetSuite OpenAir is available in English, Czech, Finnish, Dutch, German, Chinese (Traditional), French, Korean, Japanese, Spanish, Portuguese, Chinese (Simplified), Swedish, Danish, Russian, Turkish, Italian, Thai, Indonesian, Norwegian (Bokmal) languages.

Does NetSuite OpenAir support mobile devices?

NetSuite OpenAir is compatible with Android, and iPhone.

Does NetSuite OpenAir offer an API?

Yes, NetSuite OpenAir software has an API available for use.

What other apps does NetSuite OpenAir integrate with?

NetSuite time-tracking software integrates with NetSuite ERP and Salesforce Sales Cloud.

What level of support does NetSuite OpenAir offer?

NetSuite OpenAir offers support through Phone, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.