Last Updated Nov 28, 2025

Key Takeaways

Generated from the text of customer reviews

Klara Health is a cloud-based platform used by physicians, nurses, and front-desk teams in outpatient and specialty practices. Users appreciate its secure messaging and telehealth tools. However, some have reported limitations with EMR integrations and reporting features. Recent updates have improved automated workflows and digital intake form functionality.

Our Verdict

Klara Health works best for mid-to-large outpatient or multi-specialty practices needing coordinated patient communication and telehealth management. Pricing follows the custom model, allowing alignment with practice needs. This provides solid value for teams managing varying volumes of patients. Klara Health is recommended for organizations prioritizing efficiency and coordinated patient engagement.

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Overall Rating

Based on 128 users reviews

4.6

Rating Distribution

Positive

91%

Neutral

8%

Negative

2%

Starting Price
Custom

Pros And Cons of Klara Health

Pros

  • Voicemail transcription automatically links to patient messages

  • Quick, secure two-way messaging that enables real-time communication between patients and staff.

  • Improves patient satisfaction with quick, no-hold messaging

Cons

  • Reporting features are limited

  • Lack of built-in online scheduling and patient paperwork tools

Frequently Asked Questions

Klara offers support via email, a contact form and a Help Center, though response times may vary.

The typical users of Klara Health are healthcare providers, independent practitioners, nursing staff, and clinical administrators.

Klara is not free. Its price depends on individual practice needs.

Yes, Klara does offer an API.

Yes, Klara has a mobile app for both Android and iOS.

Klara integrates with apps like eClinicalWorks, AdvancedMD EHR, Greenway Health, ModMed EMR, Nextech EMR, and athenaOne.

Klara Health pricing follows a custom-quote model based on practice size, add-ons, and specific requirements. Request a custom Klara Health price quotation. 

Klara supports the English language.