Patient Engagement Software

AthenaHealth EMR Software

149 Reviews

What is AthenaHealth EMR Software? Overview AthenaHealth EMR is an electronic health record (EHR) software designed for small to mid-sized healthcare organizations. As a cloud-based system, it allows healthcare providers to ...Read more

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eClinicalWorks EMR Software

120 Reviews

What is eClinicalWorks Software? Overview eClinicalWorks software is an information solution providing electronic health records (EHR) for medical practices. It is designed to help healthcare providers manage patient records...Read more

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AdvancedMD EMR Software

112 Reviews

What is AdvancedMD EMR Software? Overview AdvancedMD EMR is a comprehensive electronic medical record software designed to help healthcare providers manage workflows for patient records, appointments, medical billing service...Read more

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PrognoCIS EMR Software

104 Reviews

What is PrognoCIS EMR? Overview PrognoCIS Electronic Health Records is a HIPAA compliant clinical and business productivity software designed to help healthcare providers and specialists with either small, large or multi-spe...Read more

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Allscripts EMR Software

97 Reviews

What is Allscripts EHR Software? Overview Allscripts EHR , now under the Veradigm brand, offers a comprehensive solution for healthcare organizations. The company's two EHR systems, Sunrise EHR and Professional EHR, cater to...Read more

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Cerner EMR Software

96 Reviews

What is Cerner EMR Software? Overview Cerner EMR is an extensive collection of medical software solutions, globally utilized by health-related institutions. It offers a whole array of perspectives on patient care for both in...Read more

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Epic EMR Software

92 Reviews

What Is Epic Software?  Overview  Epic software, a product of Epic Systems Corporation, is a cloud-based electronic medical record designed for healthcare systems. It facilitates seamless interdisciplinary collaboration amon...Read more

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Amazing Charts EMR Software

92 Reviews

What is Amazing Charts EHR Software? Overview Amazing Charts by Harris Computer Systems is a top-rated electronic health records (EHR) software designed by physicians (a family physician, to be exact) for independent medical...Read more

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NextGen EHR Software

87 Reviews

NextGen EMR, founded in 1998, has evolved into NextGen Medical Software, a versatile, cloud-based EMR platform tailored for private practices. Now a part of Thoma Bravo, this comprehensive solution, accessible on various devices a...Read more

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Clinicient Insight EMR

86 Reviews

What is Clinicient Insight EMR? Overview Clinicient Insight EMR and Billing is an all-encompassing medical software solution developed to make operations smoother and outcomes better for physical therapy, occupational therap...Read more

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Practice Fusion EHR Software

78 Reviews

Practice Fusion EMR, an Allscripts company founded in 2005, is the #1 cloud-based ambulatory electronic health records platform in the United States. It partners with some leading medical billing software companies, such as Advanc...Read more

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DrChrono EHR Software

77 Reviews

What Is DrChrono EHR?  Overview  DrChrono EHR is a cloud-based practice management software. It provides an integrated solution to medical practices for medical billing, telehealth, and revenue cycle management.   Additio...Read more

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ChartLogic EHR Software

76 Reviews

What is ChartLogic Software? Overview ChartLogic is a suite of electronic health records (EHR) and practice management software designed for healthcare providers, such as doctors, nurses, and other medical professionals. Hea...Read more

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Greenway Health Intergy EHR Software

72 Reviews

What is Greenway Health Intergy EHR? Overview Greenway Health's Intergy EHR software is a comprehensive electronic health record and practice management system designed to streamline healthcare practices and promote value-ba...Read more

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ChiroTouch Chiropractic EMR Software

68 Reviews

What is ChiroTouch Chiropractic EHR? Overview ChiroTouch is a cloud-based, comprehensive electronic health record (EHR) and practice management solution that was exclusively designed with chiropractors in mind. It not only e...Read more

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Patient Engagement Software Buyers Guide

Last updated: December 05, 2023

Patient Engagement Software—How to Pick the Right Package for You

You practice medicine in an advantageous age: Technology impacts all areas of your work, so you’re probably automating procedures more and more. 

Here’s the important question for today: Have you upgraded to a proper patient engagement software package yet? Below we’ll discuss the why, what and how to get you on par. 

Why Invest in Patient Engagement Software?

Here’s your short answer: Patient engagement software minimizes what you spend on administration in terms of: 

  • Time, such as how long you spend writing notes
  • Energy, for example the number of times your staff members walk between filing cabinets daily
  • Resources, because you’ll use less paper

However, the impact goes much further.

Here’s a challenge you may not be aware of: The patients you work with don’t only see the benefits of the technologically advanced age is privileges; They view it as their rights. And if you don’t provide what they need, they’ll move on to a health practitioner who does. 

That’s today’s truth: The health care industry isn’t only about caring for patients, but also about managing their perspectives about you. Business, marketing and patient (customer) care are as important as the health insights you provide.

And what today’s patients (customers) want is engagement. They’re so used to interacting with service providers, friends and companies online, they expect the same from their doctors. While your patient engagement software will make your life easier, it will also attract more patients; That makes this an important long term investment and one you should consider when vetting EHR providers

How Does it Differ from General Patient Portal Software?

A similar (but not the same) software feature is called a patient portal. However, this option only provides some engagement between physician and patients. 

With engagement software you can do so much more, such as:

  • Managing patient relationship
  • Automating billing features
  • Run marketing via the system
  • Manage your practice
  • Offer educational services and information to patients who log in

It’s a comprehensive and helpful add on to your EHR. Here’s how you pick the right one for your practice. 


Types to Consider

First off you can allocate them to categories and pick the one that suits your setup. 

  • Cloud or on-site: For cloud based systems you don’t need to invest capital in servers and your information should be accessible from anywhere. Just make sure the data belongs to you, if you ever terminate your contract. Alternatively your data can be kept on servers, but make sure you have backups stored in a safe place.
  • Will you go mobile?: This is becoming a pre-requisite, so make sure you AND your patients can access the software via your SmartPhones. You’ll get more engagement as people often prefer this to working on their computers. It will also help them make bookings when there’s an emergency or pay a bill while they’re traveling. 
  • Size matters: Align the scope of the software with your practice size. Some are designed to benefit small practices (less than five professionals), while others work more effectively for large setups such as clinics (25 pros or more). You don’t want to waste money because you’re investing in something with irrelevant features. 

And what features do you need? Here are some of the most important ones. 

The Features You Need

Read through the features most physicians value. You’ll quickly see that these don’t simply make your days run smooth; It can improve the quality of the care you provide. 

Messaging Services

Today’s consumer values effective communication in order to stay informed. A messaging service helps you save time on telephone calls while allowing a free flow of information between you and the people in your care. 

Effortless Scheduling

Part of staying informed is managing an appointment schedule. When you use this modern method it saves everyone time as your patients don’t have to call your practice; They simply book via the software. Sending reminder messages also means less time is wasted on no show patients, or latecomers. 

Billing Made Easy

This benefits all parties: If you provide easy payment options you’ll see more accounts settled, increasing your bottom line. Your patients can handle their payments as soon as the software informs them via digital account sending, so they won’t forget to do it later. When you shorten revenue cycles it leads to saving money.  

All Your Patients’ Documents in One Place

This helps you from the very first day of engaging with a patient. He or she can complete registration forms online so it instantly becomes part of your systems. In future all lab results, reports and bills are kept in one place for either party to access. Patients appreciate being able to view information or to share it with another health care provider where necessary. 

Educate for Better Results

Here’s how you provide better care: Help your patients understand their situations and take care of themselves more effectively. With this software educational documents can be sent or accessed easily.

Market Yourself

As long as you have permission to, you can send information regarding your practice to your patients. Sharing news about practice developments can assure patients you’re staying at the cutting edge of your niche. 

Waste Less Time on Prescription Management

You probably have many patients asking for prescriptions; And then you have to remember to write them when you have a spare moment. Why not do them online, submit them with pharmacies where necessary and keep your patients smiling thanks to a streamlined process?

Important Considerations

Before you sign the contract, ask your service provider these questions to ensure you get a valuable product:

  • Is it HIPAA compliant?
  • Will it integrate with your current EHR? 
  • What kind of support does the company offer? 
  • How user friendly is it? (A demo which your staff can view and comment on would be a bonus) 


Isn’t this what proper health care should look like: Consideration for physicians as well as their patients. Pick software that suits your practice and enjoy the benefits from now on.