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eClinicalWorks EMR Software

eClinicalWorks

Claimed

Claimed

Last Updated Dec 19, 2025

Key Takeaways

Generated from the text of customer reviews

eClinicalWorks EMR is a cloud-based platform integrating electronic health records, billing, and patient engagement tools for ambulatory practices. It provides efficient appointment scheduling, population health tracking, and clinical documentation workflows. Despite occasional challenges with system upgrades, eClinicalWorks stands out for its adoption across multiple medical specialties. The most recent major update from eClinicalWorks is Version 12, which focuses on integrating AI-powered tools.

Our Verdict

eClinicalWorks EMR is a reliable option for ambulatory practices and multi-location clinics. It fits mid to large practices requiring streamlined patient management and operational efficiency. The platform handles scheduling, documentation, and population health effectively. We recommend it for healthcare providers seeking a scalable, widely used EHR that supports coordinated practice operations.

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Overall Rating

Based on 280 users reviews

3.4

Rating Distribution

Positive

56%

Neutral

28%

Negative

16%

Starting Price
$449

/month/provider

Pros And Cons of eClinicalWorks

Pros

  • Automates administrative tasks to help healthcare providers improve patient care

  • Sends automated appointment reminders to reduce no-shows

  • Enhances care coordination to improve patient outcomes and overall care quality

  • Highly customizable for provider needs

Cons

  • Some users may find the software difficult to learn and use

  • Could occasionally disrupt workflow for healthcare providers

  • May not be compatible with some healthcare software systems or devices

Frequently Asked Questions

Yes, to fully benefit from the training, it is important to complete the minimum amount of training required. For providers it is 12 - 16 hours, for billers: 12 hours and for front office: 8 hours.

The software features include medical billing, patient health records, diagnostic tests, and telemedicine. It also includes a patient portal, operates on Windows, Chrome, and Mac, and offers Health  Wellness Tracking, Population Health tools, and Revenue Cycle Management. This comprehensive suite addresses the core needs of medical practices and empowers them to deliver value-based care.

Yes. eClinicalWorks EHR includes features and templates customized for more than 50 specialties.

Yes, to fully benefit from the training, it is important to complete the minimum amount of training required. For providers it is 12 - 16 hours, for billers: 12 hours and for front office: 8 hours.

Yes, eClinicalWorks supports e-Prescribing, and there is no additional cost. The cost is included in the per provider monthly fee.

Yes, eClinicalWorks EMR is 2015 CEHRT.

eClinicalWorks offers data conversion for demographic data, metadata, and clinical data.

eClinicalWorks EMR 11 and 11e are now compatible with Mac.

Yes, eClinicalWorks supports mobile devices.

eClinicalWorks offers support via email, phone number, live chat and ticketing system.

ambulatory surgery centers. In addition, primary care providers, specialty physicians, hospitals, and health centers also rely on eClinicalWorks to manage their workflow.

eClinicalWorks is primarily offered in the English language.

eClinicalWorks EMR offers three pricing options tailored to different practice needs. The EHR Only plan costs $449 per provider per month, while the EHR with Practice Management plan is priced at $599 per provider per month. Practices can also choose the RCM as a Service model, which charges 2.9% of monthly collections. Get in touch to request a personalized eClinicalWorks pricing quote directly from the vendor.

eClinicalWorks integrates with a wide range of clinical systems, including FairWarning, Spher, Dexcom, BillFlash, and Optum EHR.

Yes, eClinicalWorks offers API access.

No, the tool is not available for free.