eClinicalWorks is a popular, all-inclusive EHR and medical billing service designed for practices across various specialties, including urgent care, behavioral health, and otolaryngology. While some users have reported issues with customer support, the software’s extensive suite of tools makes it a great fit for practices of all sizes.

eClinicalWorks Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

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What Is eClinicalWorks EMR?

eClinicalWorks EMR is a top-rated electronic medical records (EMR) solution and practice management software solution designed for ambulatory practices of all sizes. It offers a unified platform for managing patient records, scheduling appointments, documenting encounters, and processing billing. The system also includes e-prescribing, AI automation, population health management, telehealth, and patient engagement features.

What is eClinicalWorks EMR Best For?

eClinicalWorks stands out with its AI-powered tools that simplify clinical documentation, automate administrative tasks, and improve efficiency. Sunoh.ai converts conversations into clinical notes to reduce the need for manual entry. The AI Assistant streamlines workflows by helping with scheduling, record searches, and other tasks. Additionally, Image AI organizes fax inboxes, and the healow No-Show AI Prediction Model helps practices reduce missed appointments and optimize revenue.

It is also known for its user-friendly interface and comprehensive features, which make it a popular choice among healthcare providers looking to adopt electronic health records.

eClinicalWorks EMR Cost

eClinicalWorks EMR offers three different pricing options:  

  • EHR Only – $449/month/provider
  • EHR with Practice Management – $599/month/provider
  • RCM as a Service – 2.9% of practice collections
Request a personalized eClinicalWorks EMR pricing quote for your practice today!

Disclaimer: The pricing is subject to change.

eClinicalWorks EHR Integrations  

eClinicalWorks integrates with various clinical systems, including labs, imaging services, e-prescriptions, pharmacies, and transcription services. It also provides an HL7 interface for custom integrations. Some of its key integrations include:

  • FairWarning
  • Spher
  • Dexcom
  • BillFlash
  • Optum 

How does eClinicalWorks Work? 

eClinicalWorks is designed to help healthcare providers manage patient information, schedule appointments, document patient visits, prescribe medications, and perform other tasks related to managing healthcare practice. Here's a general overview of how eClinicalWorks works:

  • Patient information is entered into the system by the healthcare provider or office staff. This includes demographic information, medical history, and insurance information
  • The healthcare provider uses the system to document patient visits, including assessments, diagnoses, and treatment plans
  • The system generates electronic progress notes, which can be used to track the patient's treatment over time
  • The system can be used to prescribe medications, which can be sent directly to the pharmacy
  • The system can be used to schedule appointments and send appointment reminders to patient
  • The system can also be used to track patient billing and insurance claims, as well as manage financial reports and other business-related tasks
  • Overall, eClinicalWorks is designed to help healthcare providers streamline their workflow and improve the quality of care they provide to patients
You can schedule a free eClinicalWorks EMR demo to explore the software’s full range of functionalities. Book your session before spots run out!

Who is eClinicalWorks For?

eClinicalWorks is suitable for healthcare practices of all sizes, including solo practices, small to medium-sized groups, and larger healthcare systems. It used across the following medical specialties:

  • Behavioral health
  • Urgent care
  • Vision
  • Dental
  • Ambulatory surgery center

Moreover, primary care providers, specialty care physicians, hospitals, health centers, and other facilities also use eClinicalWorks.

Is eClinicalWorks Right for You?

Trusted by over 850,000 healthcare professionals, eClinicalWorks is a popular EHR software widely-used in the healthcare industry, with a range of features spanning from population health management to customized patient portals. The platform is compatible with Mac, Chrome, and Window browsers, and is also accessible on mobile devices.

Many user reviews have recommended the software for its overall functionality and comprehensive tools, noting how easy it is to fill out notes, auto-populate data, code for medical billing, and handle messaging and e-prescriptions. In addition, many doctors have found the appointment scheduling feature beneficial, as it allows them to see which patients will be coming in each day with ease.

However, some have pointed out the eClinicalWorks’ user interface to be rather cluttered or confusing, making it more difficult for first-time users to navigate. There is also no easy way to track the authorization process.

As HIPAA-compliant software, eClinicalWorks EMR is best for healthcare providers looking for an electronic health record (EHR) system to manage patient records, schedule appointments, document visits, and bill for services. The software also includes encryption and secure login protocols to protect patient information from unauthorized access.

It is the largest cloud-based EHR software in the U.S., and is well-suited for primary care physicians, clinicians, and specialists, as it includes features designed to support clinical and administrative workflows.

Ready to explore eClinicalWorks further? Call us at (661) 384-7070, and we will help you decide whether it will be the right fit for your healthcare practice.

eClinicalWorks Features

eClinicalWorks EMR includes tools that can help healthcare organizations track and manage the health of their patient populations, including identifying trends and risk factors and developing targeted interventions. In addition, the platform includes a comprehensive patient record system that allows providers to easily access and update patient information, including demographics, medical history, allergies, medications, and lab results.

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The software includes an appointment scheduling system that allows providers to manage their schedules and schedule appointments for patients. The usability of scheduling features lets users fix important appointment schedules, as well as streamline the front desk tasks of eClinicalWorks EHR.

how it worksSee How It Works

The software includes a patient portal that allows patients to request prescription refills, communicate with their providers online, and access their health information, such as medicine, supplements, lab test results, and medical billing. This helps improve overall patient engagement and satisfaction.

how it worksSee How It Works

eClinicalWorks includes an electronic prescribing feature that allows physician practices and medical professionals to prescribe medications electronically, which can help reduce the risk of errors and improve overall patient safety.

how it worksSee How It Works

eClinicalWorks EHR includes a range of clinical decision support tools that can help healthcare providers make more informed treatment decisions for urgent care based on the latest evidence and industry guidelines.

how it worksSee How It Works

Pros and Cons of eClinicalWorks

Pros

  • Automates administrative tasks to help healthcare providers improve patient care
  • Sends automated appointment reminders to reduce no-shows
  • Simplifies non-controlled substance prescribing
  • Enhances care coordination to improve patient outcomes and overall care quality
  • Highly customizable for provider needs

Cons

  • Some users may find the software difficult to learn and use
  • Could occasionally disrupt workflow for healthcare providers
  • May not be compatible with some healthcare software systems or devices

eClinicalWorks Pricing

EHR Only

What's Included:

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What's Included

  • Electronic Medical Record (EMR)

  • eClinicalMobile ®

  • eClinicalWorks P2P ™

  • Patient Portal

  • eClinicalMessenger ®

  • Document Management

  • Referral Management

  • Meaningful use dashboards

  • eBO View (reporting)

  • Registry Reporting

EHR with Practice Management

What's Included:

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What's Included

  • Electronic Medical Record (EMR)

  • Practice Management (PM)

  • eClinicalMobile ®

  • eClinicalWorks P2P ™

  • Patient Portal

  • eClinical Messenger ®

  • Document Management

  • Referral Management

  • Meaningful use Dashboards

  • eBO View (reporting)

RCM as a Service

What's Included:

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What's Included

  • Claim creation and processing

  • Denial and rejection management

  • Appeals at all levels

  • Preventative claim edits

  • Clear visibility into your A/R

  • Billing rules

  • eClinicalMessenger ®

  • Document Management

  • Referral Management

  • Meaningful use dashboards

eClinicalWorks Reviews

Overall Rating

3.4

280 Review(s)

Rating Distribution

5

star

(73)

4

star

(85)

3

star

(60)

2

star

(18)

1

star

(44)

January 2025

Comprehensive but takes some to learn it

Saanika Mahashetty

Center for Advanced Gyn and Urogynecology

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

Pros

It's got everything in one place and keeps things coordinated.

Cons

Getting started can be a bit tricky and it takes time to learn the system.

October 2024

One word, "Outstanding"

Shawn Sillis

Hospital & HealthCare

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

eClinical offers really smooth navigation and the data portability is super easy with it which is a huge plus for me. Plus it helps me manage day-to-day scheduling efficiently without wasting any time.

Cons

I do not have any cons that are worth mentioning.

August 2024

Very Expensive for no reason

David

Mental Health Care

Ease of use

5

Value for money

2

Customer Support

5

Functionality

5

Pros

I believe it's a decent system overall but I felt like they tried to exploit people who are not aware of better-priced alternatives.

Cons

The main downside which is kind of funny to call it that was that they were charging 5 to 10 times more than other similar software I checked out. When I mentioned that the price was way too high, they started lowering it little by little. I am just not okay with working with a company that tries to overcharge like that.

Frequently Asked Questions

Yes, to fully benefit from the training, it is important to complete the minimum amount of training required. For providers its is 12 - 16 hours, for billers: 12 hours and for front office: 8 hours.