Tableau Software

Tableau Software Reviews

Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AR
Aditi R.

E-Learning, 51-100 employees

More than a year

5.0

“Chart everything you need to know”

Pros

It lets you build a wide range of charts and graphs which makes data analysis much more effective.

Cons

The cost is high for professional use and the enterprise edition is especially expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

BB
Brian B.

Electrical/ Electronic Manufacturing, 500+ employees

Less than a year

4.0

“Smarter analytics, cleaner presentations”

Pros

One thing it does really well is use artificial intelligence to make data much easier to analyze and understand for different users. Not everyone interprets raw data the same way and Tableau helps a lot by presenting it in a clearer, more user friendly format through its visual design. Having all the data integrated into one platform also makes everything feel more organized and much easier to follow.

Cons

It has consistently worked well for me and at this point I really have not run into anything that feels wrong or needs to be fixed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KC
Kasia C.

Telecommunications, 500+ employees

Less than a year

5.0

“Consolidate every dataset into one view”

Pros

Having all the datasets gathered in one place is really convenient and it makes analyzing information quickly and spotting trends much easier.

Cons

At times the navigation can still feel a bit challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MS
Misha S.

Computer & Network Security, 1-10 employees

More than a year

5.0

“organize data well”

Pros

It has been a really strong tool for organizing data. It also helps a lot with collecting information and gives us room to come up with better, more creative ways to work through it.

Cons

One thing that could be improved is making the setup and construction process more automated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RB
Rhonda B.

Hospital & Health Care, 500+ employees

More than a year

5.0

“Full control over every data transformation”

Pros

There are so many ways to configure the data and manipulate it which makes the platform incredibly flexible.

Cons

It can be quite complex to use especially for the average user.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG
Meylis G.

Information Technology and Services, 500+ employees

More than a year

5.0

“A chart for every question you ask”

Pros

The processing power is excellent and the interface is very user friendly. Overall it's simple to work with and comes with a great range of chart templates that make building visuals much more convenient.

Cons

One limitation is that the data cannot be pre processed as much as I'd like within the software itself. Because of that I have to purchase another tool to handle that part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TVW
Tim Van W.

Higher Education, 500+ employees

More than a year

5.0

“enterprise security meets visual power”

Pros

Tableau gives me a very user‑friendly analytics workspace so moving through data is easy. It also comes with advanced analytics and AI‑powered tools that help generate detailed, accurate insights. On top of that the security features are very strong which helps protect data and prevent any loss.

Cons

Nothing to dislike about it. It has performed perfectly for me without any negative experiences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Angel A.

Financial Services, 51-100 employees

More than a year

5.0

“Dashboards that consistently overdeliver”

Pros

One of the best parts is being able to build interactive dashboards that make the data much more engaging and useful.

Cons

The free trial feels too short which can be inconvenient when you need more time to complete your analysis.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NW
Nsogbu W.

Farming, 500+ employees

More than a year

4.0

“automate our data workflows”

Pros

Working through data manually takes too much time and leaves plenty of room for mistakes. Tableau helps by automating data modeling, preparation, cataloging and visualization which makes the whole analysis process much more efficient.

Cons

The free version does feel limited since some features are noticeably weaker than what's available in the premium plan.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CD
CRISTIANO D.

Hospitality, 500+ employees

More than a year

5.0

“packed with learning materials”

Pros

Tableau has been quick to work with, integrates without much trouble and comes with a lot of resources that make it even more useful.

Cons

It's still important to analyze the data carefully and have someone skilled handling the integration so everything is set up properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TK
Tair K.

Accounting, 500+ employees

More than a year

5.0

“modern design wrapped in simplicity”

Pros

Using it is a problem, with an amazing design and elegant features that make the whole experience enjoyable.

Cons

The only real downside is the pricing especially when you compare it with free alternatives like Power BI.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MV
Maggie V.

Information Technology and Services, 1-10 employees

More than a year

5.0

“speed is top notch”

Pros

Performance is one of the biggest reasons it feels worth the price and the wide range of built-in data connectors along with the partner ecosystem adds a lot of value.

Cons

It definitely isn't inexpensive or very accessible for many SMEs. The free version is strong but it leaves out some important features, for example sharing is limited to paid users unless you share publicly which can create potential data protection concerns.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

RB
Robert B.

Legal Services, 500+ employees

Less than a year

5.0

“Smart data handling”

Pros

The data visualization is excellent and the software itself brings a lot of intelligence when working with data grouping, duplicates and similar tasks. It also offers good value for the price and integrates well with the most important tools.

Cons

Getting started can be fairly complicated. It can also struggle at times when combining multiple large data sources and occasionally manual workarounds are needed for functions that would be simple to handle in Excel.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AT
ash t.

Electrical/ Electronic Manufacturing, 500+ employees

Less than a year

3.0

“Dependable reporting for busy teams”

Pros

It works really well for reporting, dashboards and tracking KPI metrics.

Cons

The user licensing is quite expensive for what the feature set offers.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

SD
Shawna D.

Consumer Services, 1-10 employees

Less than 6 months

5.0

“Professional visuals in record time”

Pros

The tool lets me put together professional looking visual displays very quickly which has been fantastic.

Cons

Getting the data entered and broken down exactly the way I pictured it wasn't always very clear and a few parts were definitely challenging for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OS
Olivia S.

Higher Education, 101-500 employees

Less than a year

5.0

“Built for admissions and enrollment data”

Pros

Having it in place made a big difference for our team. We were able to set up a nightly data feed from Technolutions Slate into Tableau so we could keep historical admissions data stored over time. That was especially important because Slate is constantly changing and doesn't offer a way to capture snapshots of the data. After the storage piece was configured, my team built a variety of dashboards that helped present complex information in a way other team members could actually use. One of the most helpful dashboards combines Slate data from multiple storage tables and brings together appointment trends over time which lets me keep an eye on workload volume. It's been a very valuable visualization tool for us.

Cons

Reporting set up at the beginning definitely requires someone with strong data and Excel skills. There's a bit of bugginess involved when building and configuring charts, even though it still gets the job done.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SI
Samuel I.

Internet, 1-10 employees

More than a year

5.0

“Strong ROI through better analytics”

Pros

It is easy to use and really feels like an industry standard tool. Plus it offers great value for the money, has a large user community and the certifications are widely recognized. Another big plus is the free one year plan for students and instructors. It also handles very large datasets well and the charts and visualizations can be embedded into websites and other software like PowerPoint.

Cons

It is not as easy to use as MS Excel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ND
Nico D.

Construction, 51-100 employees

More than a year

4.0

“smarter choices start with better data”

Pros

Using this platform has given us a much clearer understanding of our data and how it impacts the organization when it comes to improving operations and efficiency. It has helped us get comfortable with filtering, grouping and segmenting data which has been really valuable. It also plays an important role in making data analysis more effective by helping eliminate defects. Over time, it has improved customer experiences, supported better decision-making and helped steer our marketing strategies in the right direction for stronger results.

Cons

One issue comes up when sending larger files especially to multiple destinations. Things can fail in a pretty disastrous way and when that happens, you can end up losing your files.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

IN
Irene N.

Construction, 101-500 employees

More than a year

4.0

“manage workflows across different clouds”

Pros

Tableau makes it simple and easy to collect, prepare, model and visualize data from both multi cloud and on premise sources.

Cons

The only drawback is that there are no mobile apps available for iOS or Android.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

NW
Nsereko W.

Transportation/ Trucking/ Railroad, 101-500 employees

More than a year

5.0

“engaging data for the audience”

Pros

Turning raw data into compelling visual stories is where Tableau really shines. The interface is user friendly and the analytics are powerful enough to uncover meaningful insights without making the process feel complicated. Exploring data with it is also engaging and rewarding, almost like a discovery process rather than just another task.

Cons

It's been awesome to use and I haven't run into any real challenges with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10