Last Updated Nov 10, 2025

Key Takeaways

Generated from the text of customer reviews

Skillsoft LMS is a corporate learning platform used by HR and L&D teams to deliver compliance, leadership, and performance training. It is leveraged across industries like finance, manufacturing, and healthcare. Users praise its diverse course library and mobile accessibility but highlight its initial setup complexities. Voice-only interaction and a Critical Behavior trait are new additions to Skillsoft’s CAISY, making learning more interactive and conversational.

Our Verdict

Skillsoft LMS is a dependable choice for mid to large enterprises that prioritize scalable and content-rich learning environments. It also suits organizations seeking continuous employee development and compliance support. While pricing may deter small firms, there is no denying that the platform’s breadth of courses and AI learning tools make it a worthwhile investment for enterprise learning strategies.

Overall Rating

Based on 88 users reviews

4.1

Rating Distribution

Positive

76%

Neutral

22%

Negative

2%

Starting Price
Custom

What Is Skillsoft?

Skillsoft is a cloud-based learning management system (LMS) that empowers organizations to manage training and development initiatives. The platform uses adaptive learning technology to personalize the learning experience. It also offers social learning and collaboration tools, mobile learning, and offline access to content.

What Is Skillsoft Best For?

The software offers Generative Artificial Intelligence (AI) courses and advanced learning experiences, ensuring that your employees are equipped with the skills needed to excel on the job. With adaptive learning technology and seamless integration with platforms like Microsoft and Moodle, it delivers personalized and impactful training. Besides this, optional Skillsoft compliance and professional development offerings ensure organizations meet regulatory requirements while promoting workforce growth.

How Much Does Skillsoft Cost?

Skillsoft LMS follows a flexible pricing model tailored to organizational size, training scope, and content access needs. Pricing typically varies based on the number of users, learning modules, and integration options. You can also request a customized Skillsoft LMS pricing quote for more clarity!

Skillsoft Integrations

Skillsoft LMS seamlessly integrates with a variety of third-party applications, including:

  • SAP SuccessFactors
  • Saba
  • Cornerstone OnDemand
  • Moodle
  • Workday

How Does Skillsoft Work?

Here’s how to get started with Skillsoft LMS after its successful installation:

  • Log in and access the dashboard
  • Customize your organization's learning portal
  • Upload or select courses from the extensive content library
  • Assign courses to learners based on their roles or departments
  • Encourage learners to access their assigned courses through the platform
  • Monitor learners' progress and track course completion
  • Utilize reporting and analytics tools to gain insights into training effectiveness
Schedule a free Skillsoft demo to experience its functionalities firsthand

Who Is Skillsoft For?

Skillsoft caters to a broad audience, making it suitable for organizations of all sizes and industries, including:

  • Government agencies
  • Telecommunication
  • Healthcare
  • Military and defense
  • Financial services

Skillsoft Use Cases

After evaluating Skillsoft LMS’s functionality and user feedback, we’ve outlined several real-world situations where the platform proves particularly effective for organizational learning and development.

Enterprises Focusing On Compliance And Risk Management

Organizations in highly regulated industries such as pharmaceuticals, manufacturing, and finance can benefit from Skillsoft’s compliance-driven learning approach. Its risk mitigation tools help HR and compliance teams develop mandatory training programs on workplace ethics, harassment, and data protection. Many users highlight how these tailored courses simplify adherence to regional and industry standards.

Organizations Needing AI-Powered Learning Paths

Enterprises with large or globally distributed teams find value in Skillsoft’s AI-based learning coach, CAISY. It enables tailored learning recommendations that adapt to diverse employee skill levels and departmental goals. This scalability ensures consistent learning quality across multiple locations and time zones—ideal for multinational organizations

Businesses Prioritizing ROI And Performance Analytics

Skillsoft LMS appeals to HR leaders seeking measurable outcomes from training programs. The built-in performance tracking and ROI measurement tools allow administrators to monitor learner progress, identify skill gaps, and assess training impact at individual or team levels. These insights help justify learning investments and guide future strategy.

Organizations Supporting Mobile And Remote Learning

For teams operating in hybrid or fully remote environments, Skillsoft’s mobile app provides flexible access to learning resources on the go. Reviewers frequently cite its convenience for employees who travel or work offsite, enabling continuous learning without disrupting productivity.

Skillsoft User Sentiments

Most Positive Sentiments

Least Positive Sentiments

Extensive Content Library

  • 75% were Positive
  • 10% were Negative
  • 15% were Neutral/Mixed

Many users highlight how Skillsoft’s breadth of courses and structured learning paths suit large organizations needing scalable training across roles and geographies. One of the users said, “The content library on Percipio is robust.”

Setup Challenges

  • 20% were Positive
  • 55% were Negative
  • 25% were Neutral/Mixed

A significant number of users find the initial setup, navigation, or integration with other systems less intuitive than expected. This is especially relevant in enterprise contexts where multiple systems need to connect.

Strong Analytics And Tracking Capabilities

  • 65% were Positive
  • 13% were Negative
  • 22% were Neutral/Mixed

Reviewers value the ability to monitor learner progress, identify skill gaps, and measure ROI. Some complaints revolve around the complexity of configuring reports or integrating with third-party data sources. A user asserted, “New interface updates have made it very user friendly… ability to benchmark skill sets.”

Value Perception

  • 25% were Positive
  • 65% were Negative
  • 10% were Neutral/Mixed

While the platform is feature-rich, some users feel the cost is high, especially for smaller organizations or for modules they did not fully utilize. One of the users revealed, “One common critique … pricing, which might be considered high compared to some other LMS.”

Responsive Customer Support

  • 55% were Positive
  • 25% were Negative
  • 20% were Neutral/Mixed

Several users commend the vendor’s support, responsiveness, and willingness to assist. One of the comments read, “Customer Support team is the most responsive I’ve ever worked with.”

Back-End Complexity

  • 25% were Positive
  • 50% were Negative
  • 25% were Neutral/Mixed

For training/learning administrators, the feedback suggests that although the system is feature-rich, it can feel cumbersome to manage—especially setting up users, tracking completions, merging accounts, or customizing workflows. This may lead to higher internal resource costs or steeper learning curves for L&D teams.

Is Skillsoft Right For You?

Are you struggling to keep your workforce compliant while providing effective and scalable training solutions? Skillsoft offers personalized learning paths, a comprehensive content library, and certification tracking, which makes it ideal for compliance-driven industries. Known for its security protocols, it ensures the protection of your sensitive data through measures like data encryption and compliance with global standards. Trusted by industry leaders such as Apexon, Black Knight, and Lenovo, Skillsoft continues to deliver reliable and secure learning solutions to organizations worldwide.

Still not sure if it's the right choice for you? Contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

Final Thoughts: Unlocking Workforce Potential With Skillsoft

Skillsoft offers customized learning paths, compliance management, and analytics to help organizations drive workforce development. Skillsoft delivers tailored training solutions across industries like healthcare, finance, government, and telecommunications, equipping teams with the skills needed to thrive in a competitive landscape. Skillsoft pricing is designed to fit your business needs, ensuring maximum value from your investment in workforce development.

Pros And Cons of Skillsoft

Pros

  • Offers a diverse selection of courses and provides tailored recommendations based on individual needs

  • Features videos, reading materials, and other resources to add to customized learning packages

  • Skill benchmarking tools that make it easy to track and monitor individual progress

Cons

  • The user interface feels outdated

  • The reporting feature is not intuitive for effectively presenting insights to senior leadership

Frequently Asked Questions

Yes, Skillsoft offers an API.

Skillsoft supports the English, French, Dutch, and German languages.

Skillsoft integrates with the following third-party applications: Moodle, Saba, Workday, Cornerstone OnDemand, and SAP SuccessFactors.

Yes, Skillsoft software supports all iOS and Android devices.

Skillsoft cost depends on flexible options designed to meet the unique requirements of your business. Contact us today for a personalized Skillsoft pricing quote.

The typical users of Skillsoft include telecommunication, healthcare, military and defense, government agencies, and financial services.

Skillsoft offers live chat, phone, and email support.

Skillsoft helps create assignments and content, analyze learning engagement, and group analyses of performance and progress.

Skillsoft provides comprehensive training in regulatory compliance, cybersecurity, and leadership development. It helps government employees stay current with evolving policies and strengthens digital transformation initiatives across departments.